Customer Care Job Vacancies in Howrah

As a Passport Checking Executive, you will play a vital role in ensuring that all passport applications meet the required standards and regulations. Your attention to detail and accuracy will be crucial in this position.Key Responsibilities:- Review Applications: Thoroughly examine and verify passport applications for completeness and accuracy, ensuring all required documents are present.- Verify Identity: Confirm the identity of applicants by cross-checking the provided documents against official records.- Maintain Records: Keep accurate and organized records of all applications processed, updating databases as necessary to ensure information is current.- Communicate with Applicants: Inform applicants about the status of their applications and provide guidance on any issues or additional documentation needed.- Adhere to Regulations: Stay informed about passport processing regulations and policies to ensure compliance in all activities.Required Skills and Expectations:Candidates should have a minimum education of 10th pass, demonstrating basic literacy and numeracy skills. Attention to detail is essential, as even small errors can lead to complications. Strong communication skills are necessary for interacting with the public and addressing their concerns. Candidates should be comfortable working independently and be able to manage their time effectively to meet deadlines. Finally, previous experience in a similar role is a plus, but not mandatory, making this an ideal position for those seeking entry-level opportunities in administrative work.

We are looking for a dedicated Store Manager to oversee daily operations at our retail location in Shibpur, Howrah. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. As a Store Manager, you will ensure smooth operations, enhance customer satisfaction, and drive sales growth. Key Responsibilities:1. Manage Daily Operations: Oversee all store activities, including opening and closing procedures, to ensure efficiency and smooth functioning. 2. Team Leadership: Supervise and motivate staff to deliver excellent customer service, and foster a positive work environment. 3. Inventory Management: Monitor stock levels, conduct regular inventory checks, and place orders to keep the store well-stocked.4. Sales Monitoring: Analyze sales data to identify trends and implement strategies to boost performance and meet sales targets.5. Customer Service: Address customer inquiries and complaints effectively, ensuring a pleasant shopping experience for all.Required Skills and Expectations:The ideal candidate should have strong leadership skills, be able to communicate clearly, and possess excellent problem-solving abilities. You should be organized, detail-oriented, and capable of managing multiple tasks efficiently. A proactive approach to driving sales and motivating the team is essential. A good understanding of retail operations and a passion for customer service will help you succeed in this role. Flexibility and a willingness to learn are important attributes for this position.

As a Customer Care Executive, you will play a crucial role in assisting our customers and ensuring their satisfaction. This is a full-time remote position, ideal for individuals looking to start their careers.Key Responsibilities:- Answer Customer Inquiries: Respond to customer queries via phone, email, or chat promptly and professionally to provide clear and accurate information.- Resolve Issues: Identify and resolve customer complaints or issues effectively, ensuring a positive experience and maintaining customer loyalty.- Document Interactions: Keep detailed records of customer interactions and transactions using our customer management systems to track and follow up on issues.- Provide Product Information: Share product details, features, and benefits to help customers make informed purchasing decisions.- Follow Up with Customers: Reach out to customers after issue resolution to confirm satisfaction and gather feedback for improving service quality.Required Skills and Expectations:The ideal candidate should have a good command of the English language, both written and spoken. You must be comfortable using computers and familiar with basic software applications. Strong communication skills are essential to engage effectively with customers. A problem-solving mindset will help you address customer concerns efficiently. As a fresh graduate, a positive attitude and eagerness to learn are crucial traits. Additionally, self-motivation and discipline are important since this is a work-from-home role.

We are looking for dynamic and dedicated Multi Tasking Staff to join our team. This part-time role is perfect for freshers who have completed their 10th grade education. The work will primarily be done from home, providing a flexible working environment. Below are the key responsibilities and required skills for this position.Key Responsibilities:- General Administrative Support: Assist in various administrative tasks such as data entry, managing files, and maintaining records to ensure smooth operations.- Communication Management: Handle incoming and outgoing communications, including emails and messages, ensuring all queries are addressed promptly.- Inventory Management: Help in tracking and managing office supplies and equipment, ensuring that everything is stocked and organized.- Research Tasks: Conduct simple research as required, gathering data and information to assist the team in decision-making processes.- Support Team Members: Provide support to other team members with their tasks as needed, promoting teamwork and collaboration.Required Skills and Expectations:The ideal candidate should be detail-oriented and possess good organizational skills. Basic computer knowledge and familiarity with software such as MS Office are essential. Good communication skills, both written and verbal, are important to succeed in this role. A positive attitude, willingness to learn, and the ability to work independently from home are highly valued. Being a quick learner and adaptable to varying tasks will ensure success in this diverse role.

We are looking for a dedicated Customer Relationship Manager to strengthen our connections with clients in Alampur, Howrah. The ideal candidate will have 4 to 5 years of experience and a passion for enhancing customer satisfaction.Key Responsibilities:- Client Interaction: Engage with clients to understand their needs, provide guidance, and solve any issues they may face. This fosters a strong relationship and encourages client loyalty.- Account Management: Oversee client accounts, ensuring all services are delivered effectively. Regularly review account performance and identify opportunities for upselling or cross-selling our products or services.- Feedback Collection: Actively gather client feedback to understand their satisfaction levels and areas for improvement. This helps us continuously enhance our offerings.- Reporting: Prepare regular reports on client interactions and service performance. This information helps management assess relationship strategies and make informed decisions.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, enabling effective interactions with clients. Proven problem-solving abilities are essential for addressing client concerns promptly. A keen understanding of customer needs and the ability to analyze feedback to drive improvements are also important. The candidate should be detail-oriented, organized, and capable of managing multiple client accounts simultaneously. A graduate degree is required, and proficiency in using customer relationship software will be an advantage. Female candidates are encouraged to apply for this full-time office-based position.

Requirement of Ground Staff JobsCall For Enquiry Mr. Pawan Singh TomarJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment Processing The purpose of a Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved. Assist in developing emergency response plans, and respond to emergency situations. Monitor airport operations, including traffic flow, baggage handling, and cargo operations.Role: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply

- Provide excellent customer service to all clients:- This includes answering phone calls, responding to emails, and addressing customer inquiries or complaints in a professional and timely manner.- Maintain customer records and information accurately:- It is important to update customer profiles with any changes or new information to ensure that all interactions are personalized and efficient.- Assist in resolving customer issues and concerns:- Act as a liaison between customers and the company to find solutions to any problems they may have, ensuring customer satisfaction and retention.- Coordinate with different departments:- Collaborate with other teams such as sales, marketing, and operations to ensure seamless communication and provide the best service to customers.- Attend training sessions and meetings:- Stay up-to-date with company policies, products, and procedures to better assist customers and contribute to the overall success of the organization.Skills and Expectations:- Strong communication skills:- The ability to communicate effectively with customers and team members is essential to provide excellent service and resolve issues efficiently.- Attention to detail:- Accuracy in maintaining customer records and information is crucial to ensure a personalized customer experience.- Patience and empathy:- Dealing with customer complaints or issues requires patience and empathy to understand their concerns and provide appropriate solutions.- Basic computer knowledge:- Proficiency in using computers and software applications to manage customer records and communicate effectively with clients.- Ability to work in a fast-paced environment:- Being able to multitask, prioritize tasks, and adapt to changes quickly is necessary to handle a high volume of customer interactions.

Key Responsibilities:Supervise warehouse staff and ensure efficient operations.Oversee inventory management, storage, and dispatch process.Maintain safety standards, cleanliness, and organization within the warehouse.Coordinate shipments, track orders, and perform regular stock audits.

Deliver boy requirement for Amazon flex with part time and full time ... Weekly payment from Direct Amazon. Benefits : insurance, incentive and other's

We have vacant of 18 Customer Service Associate Jobs in Kolkata, Kolkata South, Kolkata, Hooghly, Howrah, Jhargram, Jalpaiguri, Kalimpong, Malda, Murshidabad, Nadia, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree Skill Ground Staff, Customer Care Cons, Customer Guidance, Customer Relationship etc.

As a Branch Executive, your main responsibility is to oversee all operations and activities within your assigned branch. This includes ensuring the branch meets its financial goals, that all employees are properly trained and motivated, and that customer service standards are consistently met. You will also be responsible for developing and implementing strategies to grow the branch's business and increase profitability.Key skills required for this role include:1. Communication: You must have excellent communication skills in order to effectively interact with employees, customers, and upper management.

This role will be responsible for executing and monitoring day-to-day banking operations, ensuring accurate and timely processing of payments, reconciliations, and coordination with banks. The role supports treasury functions, manages bank documentation, and ensures compliance with internal policies and external regulations.Key responsibilities: Handle day-to-day banking operations including NEFT/RTGS/IMPS payments, fund transfers, and cheque issuance. Prepare and maintain accurate bank reconciliations for all company bank accounts. Liaise with banks for account management, transaction queries, and resolution of issues. Assist in the processing of vendor and employee payments after necessary approvals. Monitor bank balances and coordinate with the treasury team for fund planning and placement. Manage documentation related to opening/closing of bank accounts, KYC updates, and credit facilities. Ensure timely deposit and accounting of collections including cheques, online receipts, and cash. Support internal and external audits by providing relevant banking documentation and transaction records. Maintain and update banking master data in ERP/Accounting software. Ensure compliance with company policies, RBI regulations, and banking norms.Prerequisites: Bachelors degree in Commerce, Finance, or related field (MBA/CA Inter is a plus). 13 years of experience in corporate banking operations or finance. Proficiency in MS Excel and accounting software (e.g., Tally, SAP, Oracle). Familiarity with internet banking platforms and treasury management tools. Strong attention to detail, accuracy, and ability to work under tight deadlines. Good communication and interpersonal skills for coordination with internal and external stakeholders.Shift Schedule: Day only Job Type: Full-timeCONTACT TO HRM ( 9123627978) OR SEND YOUR CV TO WHATS APP DIRECT.

Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector

Urgently Required Male/female Insurance Professional (insurance Advisor/team Leader) and Tele Caller. Age 25 to 60+

Ground Hostess plays a crucial role in ensuring the smooth operation of airline services on the ground. Their responsibilities include assisting passengers during check-in, boarding, and disembarkation, ensuring safety measures are observed at all times, providing exceptional customer service to enhance passenger experience, handling and resolving passenger issues and complaints, communicating effectively with airline staff and passengers, and coordinating with other team members to ensure the efficient operation of ground services.

Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.

Required Airport Supervisor In Airport & Airlines for full time jobWe need only people those whom are really interested to be a part if the companyQualification: - 10th, 12th, Diploma/Engineering, Graduate & Post Graduate (Hospitality Aviation must apply)Male/Female, Both type Job Candidates requiredHiring for:1. Ground Staff : 18,600 to 35,000.2. Cash Counter : 15,000 to 80,000.3. Ticketing Executive-21,000 to 60000.4. Security Guard : 15,000 to 30,000.5. Bouncer : 21,000 to 42,000.6. Food Counter : 14,000 to 21,000.7. Security Supervisor : 15,000 to 25,000.8. Cabin Crew : 24,200 to 72,000.9. CSA : 18,600 to 32,500.10. Back Office & Front Office : 16, 500 to 42,600.Working Area:- Office + Outlet + Field.People whom are really interested to be apart of the esteemed organization please applyFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Call me.Thank you

Industry : Hotel / Restaurant / HospitalityKey Skills : Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Aviation Security, Hospitality, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Air Traffic Control,Industry : Hotel / Restaurant / HospitalityFunction : Hotel / Restaurants / Travel / AirlinesPositions : 45Experience : 0 - 1 Yrs.Salary : INR 325000 - 425000Location(s) of Job : Guwahati, Chandigarh, Bhopal, Indore, Jabalpur, Amritsar, Coimbatore, Agra, Ghaziabad, DehradunQualification : Higher Secondary Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.ScGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONDear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Customer Service AssociateResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]Contact; 9570272901

As an Airport Executive, you will be a vital part of the airport team, ensuring smooth operations and assisting passengers. Your role will have various responsibilities that require attention to detail and strong communication skills.Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, answer their queries, and guide them to their destinations within the airport.- Baggage Handling: Ensure that baggage is properly checked, loaded, and unloaded, while providing support to passengers with any baggage-related issues.- Safety Compliance: Follow all safety protocols and guidelines to maintain a secure environment for passengers and staff.- Coordination with Staff: Work alongside other airport staff, including security and operations teams, to ensure a seamless travel experience for all customers.- Reporting Issues: Identify and report any problems or delays in airport operations to the management for immediate resolution.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a 10th pass. Although prior experience is not necessary, a willingness to learn and adapt is essential. Strong communication skills in Hindi and English are required to interact effectively with passengers and colleagues. Candidates should also have good problem-solving abilities and be able to work well under pressure. Being punctual, organized, and customer-focused will be critical to succeeding in this role.

We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

We are looking for 40 Airport Terminal Services Agent Posts in Jharsuguda, Gajapati, Ganjam, Deogarh, Cuttack, North 24 Parganas, Kolkata, Malda, Howrah, Cooch Behar, with deep knowledge in Aircraft Marshaling, Baggage Claim, Baggage Handling, Boarding Procedures, Flight Check-in, Gate Operations, Lost and Found Procedures, Multitasking, Passenger Assistance, Safety Regulations, Security Procedures, Time Management, Customer Service, Communication Skills and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech

We have vacant of 30 Airport Ramp Executive Jobs in Kolkata, Kolkata South, Kolkata, Ranchi, Dhanbad, Dum Dum, Kolkata, Howrah, Nadia, Bhubaneswar, Jharsuguda, Purba Bardhaman, for Freshers Educational Qualification : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.

We are seeking a motivated Airport Executive to join our team in Howrah, India. This entry-level position is perfect for individuals who have completed their 10th grade and are looking to start a career in the aviation industry.Key Responsibilities:1. Customer Service: Provide friendly and efficient service to passengers at the airport, assisting with inquiries and addressing concerns to ensure a smooth travel experience.2. Check-In Assistance: Help passengers with the check-in process, including ticket verification and baggage handling, to facilitate a timely boarding experience.3. Information Dissemination: Offer clear and accurate information regarding flight schedules, gate changes, and airport facilities to keep passengers informed.4. Safety Compliance: Assist in maintaining safety and security protocols by conducting regular checks and reporting any irregularities to the relevant authorities.5. Team Collaboration: Work closely with other airport staff to ensure efficient operations and a seamless travel experience for passengers.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is essential to manage tasks accurately and ensure compliance with safety regulations. A positive attitude and willingness to work in a fast-paced environment will contribute to success in this role. Punctuality and reliability are also vital, as well as the ability to work flexible hours, including weekends and holidays.

We are seeking a dedicated Passenger Service Agent to assist travelers and provide excellent customer service. This role is based in Howrah, India, and is open to candidates with 0 to 4 years of experience. A minimum educational requirement is a pass in the 10th grade.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring all necessary documents are verified and processed efficiently.- Baggage Handling: Provide support in managing passenger baggage, including checking, tagging, and directing to the appropriate areas for claim.- Customer Inquiry Resolution: Address and resolve any questions or concerns from passengers regarding their travel plans, ensuring a smooth experience.- Information Provision: Share detailed information about travel schedules, flight statuses, and other travel-related inquiries to keep passengers well-informed.- Coordination with Other Staff: Collaborate with airline staff, security, and other departments to ensure all aspects of passenger travel are well managed and coordinated.Required Skills and Expectations:Candidates should possess excellent communication skills to effectively interact with passengers. Strong problem-solving abilities are crucial to assist travelers with various issues that may arise. A friendly and approachable demeanor is essential for creating a positive atmosphere for passengers. Basic computer skills are necessary to manage check-in systems and access flight information. Applicants should be punctual, reliable, and capable of working in a team-oriented environment.