We are seeking a motivated Telesales Executive in Kolkata to drive sales and establish strong customer relationships. The ideal candidate will have 1 to 3 years of experience and must have completed at least the 10th grade.
Key Responsibilities:
1. **Make Outbound Calls**: Engage potential customers over the phone, introducing products and services to generate interest and sales.
2. **Pitch Sales**: Clearly present and explain features and benefits of products to effectively persuade customers to make a purchase.
3. **Manage Customer Queries**: Address customer questions and concerns promptly to ensure a positive experience and build trust.
4. **Maintain Records**: Keep accurate records of calls, customer interactions, and sales to track performance and enhance follow-up strategies.
5. **Meet Targets**: Work towards achieving individual and team sales targets, contributing to overall business growth.
Required Skills and Expectations:
Candidates should possess excellent communication skills and the ability to convey information clearly and persuasively. A positive attitude and confidence are essential for handling rejections and remaining motivated. Basic computer skills are required for data entry and record-keeping. Ideal candidates will demonstrate strong listening skills and an ability to work well in a team-oriented environment. Flexibility and resilience in responding to customer needs are crucial to drive sales effectively.