Customer Care Female 12th Pass Jobs in Kolkata

We are seeking a motivated Customer Support Coordinator to help provide excellent service to our customers. This is a full-time work-from-home position based in Kolkata, India. The ideal candidate is someone who enjoys assisting others and has a positive attitude.Key Responsibilities:1. **Customer Interaction**: Address customer inquiries via phone, email, and chat. Provide accurate information and ensure a positive experience for each customer.2. **Issue Resolution**: Help resolve customer issues by identifying problems, researching solutions, and following up to ensure satisfaction.3. **Documentation**: Maintain accurate records of customer interactions and feedback. Update internal databases with customer information and service updates.4. **Team Collaboration**: Work closely with other departments to share customer insights and improve service quality. Collaborate on projects aimed at enhancing customer experience.5. **Feedback Collection**: Gather and report customer feedback to help improve services and products. Use customer insights to help develop new strategies for engagement.Required Skills and Expectations:Candidates should possess effective communication skills, both written and verbal, to engage with customers clearly and confidently. A strong desire to assist others and a commitment to high-quality service are essential. Basic computer skills are required, including familiarity with using email and chat platforms. The ability to work independently and manage time effectively is important in this remote role. Previous experience in customer support is a plus but not mandatory.

We are looking for a Back Office Assistant to support our team in Kolkata. This is a part-time position ideal for those who have just completed their education. **Key Responsibilities:**- **Data Entry:** Accurately input and update information into databases to keep records organized and accessible.- **Document Management:** Sort, file, and maintain important documents, ensuring that all files are easy to locate when needed.- **Communication Support:** Assist in communicating with vendors and clients via email or phone, providing timely responses to inquiries.- **Inventory Monitoring:** Help track office supplies and resources, alerting management when stock needs to be replenished.- **Administrative Assistance:** Support team members with various administrative tasks, assisting in creating reports or presentations.**Required Skills and Expectations:**Applicants should have completed at least 12th grade and be looking for their first job or have minimal experience. Strong computer skills are essential, especially in using Microsoft Office (Word, Excel). The ideal candidate should possess good communication skills, both written and verbal, to interact effectively with team members and clients. Attention to detail and the ability to manage time efficiently is crucial for success in this role. A positive attitude and eagerness to learn are essential, as you will be part of a dynamic team. Being organized and proactive in tackling tasks will also contribute to your success as a Back Office Assistant.

We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.

As a Customer Associate, you will play a vital role in ensuring customer satisfaction and providing support through various channels. This is a full-time work-from-home position based in Kolkata, and we welcome candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Assist Customers:** Provide timely and helpful responses to customer inquiries through phone, email, or chat. Your role is crucial in addressing customer needs and ensuring they have a positive experience.- **Resolve Issues:** Identify and troubleshoot customer problems effectively. You will be responsible for finding solutions that meet customer expectations and resolve their concerns.- **Maintain Records:** Keep detailed and accurate records of customer interactions and transactions. This helps in tracking issues and improving service quality.- **Feedback Collection:** Gather customer feedback about products and services. This information is valuable for the improvement and development of offerings.- **Team Collaboration:** Work closely with other team members to ensure customer needs are met. Effective communication with colleagues enhances overall service quality.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum educational qualification of 10th pass. You should possess excellent communication skills for clear interactions with customers. A friendly and patient attitude is essential for dealing with various customer personalities. Basic computer skills and familiarity with online communication tools are necessary. We expect you to be proactive in learning about our products and services to serve customers more effectively. Time management and organizational skills are also important, as you will be handling multiple inquiries at once.

As a Back Office Executive, your role will focus on supporting the company's operations through various administrative tasks. Your key responsibilities include:- **Data Entry**: Accurately entering information into databases and systems, ensuring that all data is up-to-date and organized.- **Record Keeping**: Maintaining physical and electronic files, including official documents and correspondence, to ensure easy access to information.- **Client Support**: Assisting with inquiries and support requests, helping to resolve issues by coordinating with other departments as needed.- **Reporting**: Preparing reports on activities, helping to track progress and performance metrics that assist in decision-making.- **Administrative Tasks**: Handling day-to-day administrative duties such as scheduling appointments, answering phone calls, and managing office supplies to ensure smooth operations.To succeed in this role, you should possess the following skills and expectations:- **Attention to Detail**: A strong ability to spot errors and ensure accuracy in data entry and documentation.- **Organizational Skills**: Efficiently managing multiple tasks and prioritizing work to meet deadlines in a fast-paced environment.- **Communication Skills**: Strong verbal and written communication abilities to effectively interact with colleagues and clients.- **Technical Proficiency**: Familiarity with basic office software, such as MS Office and data management systems.- **Team Player**: Ability to work well with others, contributing positively to the work environment. Candidates should be female, with a minimum of 1 to 2 years of relevant back office experience and at least a 12th-grade education. This is a full-time position requiring you to work from the office in Kolkata.

- Handle inbound and outbound calls from customers: The Call Center Agent will be responsible for answering calls from customers to address their inquiries, resolve complaints, provide information, and offer assistance.- Maintain customer satisfaction: It is crucial for the Call Center Agent to ensure that customers are satisfied with the service provided, by actively listening to their concerns and finding solutions to meet their needs.- Follow communication scripts: The Agent will be expected to follow specific scripts during calls to maintain consistency and professionalism in all interactions with customers.- Utilize computer systems to track customer interactions: The Agent will need to input and update customer information in the system, as well as log details of each call for future reference.Required skills and expectations:- Excellent communication skills: The Call Center Agent must have strong verbal communication skills to effectively interact with customers over the phone.- Patience and empathy: It is important for the Agent to demonstrate patience and empathy towards customers, especially when dealing with challenging situations.- Basic computer knowledge: The Agent should have basic computer skills to navigate through systems and input customer data accurately.- Ability to work independently: As the job is work from home, the Agent should be able to work efficiently without constant supervision, managing their time effectively to handle calls and inquiries.

As a Front Office Executive in Dumdum, Kolkata, your key responsibilities will include greeting visitors, answering phone calls, and managing the front desk operations. You will be the first point of contact for all guests and clients, providing a warm and professional welcome.To excel in this role, you must have excellent communication skills and a friendly demeanor. Attention to detail is crucial as you will be responsible for maintaining a tidy reception area and coordinating appointments. As a 12th pass fresh graduate, you should be able to multitask effectively and work well under pressure.Your role as a female Front Office Executive will require you to be organized, proactive, and customer-oriented. The ability to handle administrative tasks such as scheduling meetings and managing emails is essential. You should also have basic computer skills to assist in data entry and maintaining records accurately. This full-time position offers the opportunity to work from the office and be an integral part of the team.

We are looking for a Waitress to join our team at a restaurant in Topsia, Kolkata. As a Waitress, your key responsibilities will include taking orders from customers, serving food and beverages, and providing excellent customer service. You will also be responsible for cleaning and setting tables, handling payments, and ensuring customer satisfaction. The ideal candidate for this role should be a female with a minimum of a 12th pass education. Previous experience as a waitress is preferred but not required. We are looking for someone who is friendly, organized, and able to work in a fast-paced environment. Strong communication skills and the ability to multitask are essential for this role. You should be able to work well in a team and have a positive attitude towards customer service. If you meet these requirements and are looking for a full-time job in a restaurant setting, we encourage you to apply for this position.

Customer Care Officer Cco Front Office Mobile Store Bbd Bag Bidhan Nagar Kolkata West BengalA Reputed Mobile Retail Chain is Urgently Hiring Customer Care Officers (front Office) for Their Stores Located in Dalhousie (bbd Bag) and Ultadanga (bidhan Nagar), Kolkata.job Role: Customer Care Officer (cco) Front Officegender- Only Femalejob Location- Dalhousie (kolkata)age- 22 to 28 Yearsjob Time- 10:00 am to 6:30 Pm (mon- Sat)requirement- 2qualification- Minimum Hsexperience- Minimum 2 Years in Customer Handling and Front Officeskills Required- Good Communication in English, Hindi, Bengali, Should Be Smart and Presentable, also Should Be Open to Relocate and Can Handle Work Pressure, Quick Learnershould have Basic Computer Knowledgejob Description- have to Interact with Customers and Solve Their Issues, Need to Do Billing and Data Entry.net Pay- Up to 15k +pf +esic +gratuity +bonus +incentive (no Target) & other Corporate Facilitiesexperience- 1 to 2 Yearsshould have all Previous Company Experience Documentsshould Be Able to Join Immediatelyjob Location; Bbd Bag Dalhausi and Ultdanga Bidhan Nagarhow to Apply?interested Candidates, Send Your Updated Resume What-sap and Call hr: 9231799122call Timing: 9 am to 8 Pmvisit Our Office:ideal Career Zone128/12a, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004

Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment

As a Business Development Manager, your main responsibilities will involve identifying new business opportunities, building relationships with potential clients, and driving growth for the company. You will be expected to research market trends, develop strategies to expand the customer base, and meet sales targets to increase revenue.Key Responsibilities:- Research and identify potential clients and new markets to expand the business.- Develop and maintain relationships with key stakeholders to drive growth and achieve sales goals.- Create and implement strategic business development plans to increase revenue and market share.- Collaborate with internal teams to ensure smooth execution of business development strategies.Required Skills and Expectations:- Minimum of 2-5 years of experience in business development or a related field.- Strong communication and interpersonal skills to effectively engage with clients and stakeholders.- Excellent analytical and problem-solving abilities to identify business opportunities and address challenges.- Ability to work independently and as part of a team to achieve targets and drive business growth.- High school diploma or equivalent education required.

Job Title: Indoor Sales & Marketing ExecutiveLocation: Kolkata (Office-based)Company: The Finishing TouchJob Role:We are looking for an Indoor Sales & Marketing Executive to handle client communication and digital promotion of our services.Responsibilities:Create basic marketing posts on CanvaEmail and WhatsApp communication with potential clientsCall and follow up with clients and leadsPromote company services digitallyHandle enquiries from social media and other platformsMaintain client and lead recordsRequirements:Experience in indoor sales or marketingComfortable with client calls and follow-upsBasic knowledge of CanvaGood English communication skillsFamiliarity with Instagram, WhatsApp, and email

Role Overview:The Customer Relationship Executive will be responsible for maintaining healthy relationships with clients, ensuring smooth service delivery, collecting feedback, and providing consistent support to enhance customer satisfaction and loyalty.Key Responsibilities:Client Communication & Support:Maintain regular communication with clients to understand their needs and concerns.Provide timely and effective solutions to ensure customer satisfaction.Support clients throughout their service journey.Customer Feedback Handling:Collect, document, and share customer feedback with internal teams.Work with relevant departments to resolve issues quickly and efficiently.Service Coordination:Coordinate with operations and other internal teams for smooth service delivery.Maintain accurate records of all client interactions, follow-ups, and updates.Relationship Building:Build strong rapport and trust with clients to increase brand loyalty.Understand customer preferences and recommend suitable services or solutions.Multitasking & Reporting:Manage multiple customer accounts simultaneously.Prepare basic performance and activity reports to share with management when required.Requirements:Strong communication and interpersonal skills.Ability to manage customer concerns with patience and professionalism.Basic skills in documentation and report preparation.Ability to coordinate with multiple teams and multitask effectively.Prior experience in customer service or client-handling roles is preferred.Why Join Us:Competitive salary with incentive opportunities.Friendly and supportive team environment.Opportunity to grow in a well-established beauty and personal care brand.

Counter sales Job

This role as an FOS Executive in Kolkata requires a female candidate with a 12th pass qualification and 0-5 years of experience. The key responsibilities include generating leads, building relationships, and providing excellent customer service. Strong communication, time management, and problem-solving skills are essential. The ideal candidate should be self-motivated, goal-oriented, and work well in a team. This is a full-time position located in an office setting.

Candidate must be open and morden minded,Maintain deta. Customer details, support agents schedule meeting, arrange tour;

A Trainer is responsible for developing the skills, knowledge, and performance of employees or participants through structured training programs. Their main goal is to ensure individuals are competent, confident, and able to perform their roles effectively.Key Responsibilities:Conduct training sessions (classroom, on-the-job, or online).Identify training needs through performance analysis or feedback.Design and develop training materials, manuals, and assessments.Evaluate training effectiveness and provide feedback to management.Support continuous learning and employee development initiatives.Key Skills:Strong communication and presentation skills.Good understanding of adult learning principles.Patience and adaptability.Ability to motivate and engage learners.Organizational and time management skills.

Required fresher or experienced female candidate for cafe counter service.Required criteria :Higher secondary min.Spoken english : atleast moderate or basicJob time : 10 hourAdd on :PfEsiYearly bonusOtSpecial day & etc.

Tele-calling Executive Lake Town KolkataAbout company: A Group of Companies refers to multiple businesses, most prominently an Indian engineering / forging group making heavy industrial parts and a diversified North-East Indian conglomerate involved in food, IT, hospitality, and construction; context is key, but both focus on diverse ventures with growth in India and beyond. Now the company needs some experienced Tele-caller and marketing Executives.Post: Tele-calling ExecutiveJob Responsibilities- (Extremely urgent with experience) Make cold calls to prospective clients from the provided database. Introduce and explain the companys real estate projects and offerings. Understand customer requirements and recommend suitable properties. Schedule site visits and follow up with potential buyers Maintain accurate client databases and call records. Deliver excellent customer service and resolve inquiries professionallyEligibility Requirements: Minimum 1 to 2 years of experience in Real Estate is mandatory. Excellent communication and interpersonal skills. Ability to handle client queries and build strong relationships.Location:- Lake Town, Kolkata.IDEAL CAREER ZONE10-8 pmVisit between 12 to 7 pm Mon to Sat

Front Office Mobile Store BBD Bag Bidhan Nagar Kolkata West BengalA reputed mobile retail chain is urgently hiring Customer Care Officers (Front Office) for their stores located in Dalhousie (BBD Bag) and Ultadanga (Bidhan Nagar), Kolkata.Job Role: Customer Care Officer (CCO) Front OfficeJob Role- Customer Care Officer (CCO)- Front OfficeGender- Only FemaleJob location- Dalhousie (Kolkata)Age- 22 to 28 yearsJob Time- 10:00 am to 6:30 pm (Mon- Sat)Requirement- 2Qualification- Minimum HSExperience- Minimum 2 years in customer handling and front officeSkills required- Good Communication in English, Hindi, Bengali, Should be smart and presentable, also should be open to relocate and can handle work pressure, quick learnerShould have basic computer knowledgeJob Description- Have to interact with customers and solve their issues, need to do billing and data entry.Net pay- up to 15k +pf +esic +gratuity +bonus +incentive (no target) & other corporate facilitiesExperience- 1 to 2 yearsShould have all previous company experience documentsShould be able to join immediatelyJob location; BBD Bag Dalhausi and Ultdanga Bidhan nagarHow to Apply?Interested candidates, send your updated resume what-sap and call HR: 9231799122Call Timing: 9 AM to 8 PMVisit Our Office:Ideal Career Zone128/12A, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004

Join our team as a Airport Staff in Dum Dum, Kolkata. As a female candidate with a 12th pass qualification, you will be responsible for assisting in various tasks at the airport. Your key responsibilities include helping with luggage handling, guiding passengers, and maintaining cleanliness in the designated areas. You should have good communication skills, a friendly attitude, and the ability to work efficiently in a fast-paced environment. No prior experience is required, making this the perfect opportunity for freshers looking to jumpstart their career in the aviation industry.

Back Office Executive required

- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.

Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.