Customer Care Job Vacancies in North 24 Parganas

We are looking for a skilled International Travel Sales Executive to join our team in Rajarhat Gopalpur. This role is ideal for a motivated individual with a passion for travel and an ability to connect with clients.As an International Travel Sales Executive, your primary responsibility will be to sell international travel packages to potential customers. You will engage with clients to understand their travel needs, provide personalized recommendations, and assist them in designing their dream vacations. You will also work closely with travel suppliers to negotiate the best rates and ensure quality service.Key responsibilities include:- Client Engagement: Build strong relationships with clients by understanding their travel preferences and offering tailored solutions.- Sales Targets: Meet and exceed sales targets by proactively seeking out new clients and upselling travel packages.- Market Research: Stay updated on global travel trends and competitor offerings to provide clients with relevant information.- Documentation: Prepare travel itineraries and ensure all necessary arrangements, such as flights, accommodations, and activities, are organized properly.You should possess excellent communication and interpersonal skills, with a demonstrated ability to sell and negotiate effectively. A strong customer service orientation is essential. Candidates must have at least 1-2 years of sales experience in the travel industry and should hold a graduate degree. This full-time position requires you to work from the office in a collaborative environment.

We are seeking a dedicated Shop Helper to join our team in Barrackpore Cantonment. This is a full-time position suitable for freshers who have completed their 10th grade education. Key Responsibilities:- Assisting Customers: Help customers find products and provide information, enhancing their shopping experience.- Stock Management: Organize and restock shelves to ensure that products are available and neatly displayed for customers.- Maintain Cleanliness: Keep the shop area clean and tidy, which helps create a pleasant environment for both customers and staff.- Cash Handling Support: Assist in basic cash handling tasks, ensuring that cash registers are organized and ready for sales.- Product Inventory: Help in counting and managing inventory, ensuring accurate stock levels and reporting shortages to the supervisor.Required Skills and Expectations:- Applicants must be male and should have completed at least 10th grade. Freshers are encouraged to apply.- Strong communication skills are important for interacting with customers and team members effectively.- A willingness to learn and adapt to new tasks is essential, as the shop environment may change often.- Attention to detail is necessary for maintaining product displays and managing stock accurately.- Teamwork skills are crucial, as the role involves working closely with others to ensure the shop runs smoothly.

As a Customer Handling Executive, you will play a crucial role in ensuring positive interactions with customers. Your primary responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers about the products and services offered, ensuring they receive accurate and helpful information.- Handling Complaints: When customers express dissatisfaction, you will listen carefully, address their concerns, and work towards finding a satisfactory resolution.- Processing Orders: You will assist customers in placing orders, ensuring that the entire order process is smooth and efficient.- Maintaining Customer Records: Keeping detailed records of customer interactions will be essential for tracking inquiries and following up when needed.- Collaborating with Team Members: You will work closely with colleagues and supervisors to share information and improve customer service processes.To be successful in this role, you should possess strong communication skills, both verbal and written. You need to be friendly and approachable, as building rapport with customers is vital. Problem-solving abilities are also important, as you will often need to think quickly to resolve issues. Basic computer skills are required, and familiarity with CRM software is a plus. A keen attention to detail will help you keep accurate records, while the ability to work well under pressure will ensure you handle busy times effectively. Freshers are welcome to apply, as enthusiasm and a willingness to learn are highly valued.

We are looking for a dedicated and motivated female Telecaller to join our team in Madhyamgram. The ideal candidate should have 1 to 3 years of experience in telecalling and should have completed at least 12th grade. Key Responsibilities:- Making Outbound Calls: The Telecaller will reach out to potential customers to promote our products or services, ensuring all interactions are positive and informative.- Customer Support: Address any queries or concerns from customers, providing accurate information and resolving issues promptly.- Lead Generation: Identify and qualify leads from various sources to build a strong customer database for future sales efforts.- Data Entry: Maintain accurate records of customer interactions and transactions in our systems to ensure proper follow-up and analysis.- Meeting Targets: Achieve daily and monthly call targets and sales goals, contributing to the overall success of the team.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills, with a friendly and persuasive tone. Strong listening abilities are essential to understand customer needs. Basic computer knowledge is required for data entry and managing customer information. Candidates should be self-motivated, with a positive attitude and good organizational skills. The ability to work well under pressure and handle rejection gracefully is important. Collaborative teamwork and a readiness to adapt to changing situations will help in achieving both personal and team objectives.

As a Front Office Executive, you will be the first point of contact for clients and guests, playing a vital role in creating a positive impression of the organization. The position is based in Rajarhat Gopalpur and is suited for candidates with a background in various fields including B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, or B.Sc.Key Responsibilities:- Greet and Assist Guests: Welcome guests warmly and provide them with necessary information or support to ensure a pleasant experience from the beginning.- Manage Phone Calls: Answer incoming calls promptly, redirecting them to the appropriate departments and ensuring effective communication at all times.- Maintain Front Desk Operations: Oversee the daily operations at the front desk, including managing schedules, bookings, and ensuring the area is tidy and organized.- Handle Correspondence: Receive and manage physical and digital correspondence, ensuring timely responses and proper documentation.- Maintain Customer Records: Update and maintain customer databases to enhance service quality and for future reference.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills that help in interacting effectively with clients and team members. A friendly demeanor and the ability to multitask are essential for managing the fast-paced front office environment. Proficiency in basic computer applications is required to handle tasks such as managing databases and correspondence. Attention to detail and organizational skills are also crucial to ensure efficient operations at the front desk. A professional appearance and a positive attitude are expected traits for this role.

back office executive/ call center executive

We are Looking a Lady Staff with Minimum 10th Pass Education Between 18-35 Years for Our Cafe.interested Candidate with Smart Sense of Humour is Preferable.

We are Hiring: Front Office Executive (Female Candidates Only) Location: RCC HealthCare, Kalipark, Bablatala, Rajarhat, Kolkata 700136 Shifts: 7:30 AM - 3:30 PM & 1:00 PM - 9:00 PM (Flexible Shifts) Experience: 1 - 4 YearsRCC HealthCare is looking for a smart, patient-friendly Front Office Executive to be the welcoming face of our center.If you are organized, compassionate, and love interacting with people we would love to meet you!What We are Looking For:Female candidates only1 - 4 years of experience in front office, customer service, or healthcare rolesPrior experience as a Phlebotomist and/or USG Assistant will be a strong advantageExcellent communication and interpersonal skillsComfortable working in rotational shiftsWhat We Offer:Supportive and professional work environmentOpportunity to grow within a trusted healthcare brandBe part of a patient-focused team that truly cares Interested?Send your resume to contact@rcchealthcare.com or message us directly on 8902251106.Please mention Front Office Executive - RCC HealthCare in your message.

We are looking for 40 Airport Terminal Services Agent Posts in Jharsuguda, Gajapati, Ganjam, Deogarh, Cuttack, North 24 Parganas, Kolkata, Malda, Howrah, Cooch Behar, with deep knowledge in Aircraft Marshaling, Baggage Claim, Baggage Handling, Boarding Procedures, Flight Check-in, Gate Operations, Lost and Found Procedures, Multitasking, Passenger Assistance, Safety Regulations, Security Procedures, Time Management, Customer Service, Communication Skills and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech

As a Branch Executive, your main responsibility is to oversee all operations and activities within your assigned branch. This includes ensuring the branch meets its financial goals, that all employees are properly trained and motivated, and that customer service standards are consistently met. You will also be responsible for developing and implementing strategies to grow the branch's business and increase profitability.Key skills required for this role include:1. Communication: You must have excellent communication skills in order to effectively interact with employees, customers, and upper management.

Back Office Executives play a crucial role in ensuring the smooth running of the back office operations of a company. They are responsible for handling administrative tasks, managing data entry, processing orders, and providing support to customers. Responsibilities:1. Handling customer queries and resolving issues in a professional and timely manner2. Processing orders, invoices, and paperwork accurately and efficiently3. Managing data entry and maintaining databases

An Air Ticketing job involves assisting customers with flight bookings, modifications, and cancellations, as well as providing information about flights, schedules, and fares. Ticketing agents also handle check-in procedures, answer customer queries, and may be involved in baggage handling. Strong customer service and communication skills, along with proficiency in ticketing systems and computer applications, are typically required.

The Store Manager is a key figure in ensuring the overall success and efficiency of the store. The ideal candidate should have prior experience in retail or jewellery sales, or have worked in a shop-in-charge position.Key Responsibilities: Supervise daily store operations to ensure smooth and efficient functioning. Lead, train, and motivate the sales team to consistently meet and exceed targets. Deliver excellent customer service and ensure high levels of customer satisfaction. Manage inventory, oversee stock replenishment, and minimize product loss or shrinkage. Collaborate with departments like marketing and accounts for store-related initiatives. Generate sales reports and support the development of strategies to boost sales and store performance. Handle customer complaints or escalations promptly and effectively. Ensure the store adheres to all company policies and operational procedures.

Experience0-1 YearsNo. of Openings25EducationH.SRoleCustomer Service ExecutiveIndustry TypeBanking / Financial Services Gender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office

Job Openings for 28 Opening For Airport Customer Service Associate 2025 Jobs for Freshers in Patna, Bhagalpur, Gaya, Bhubaneswar, Cuttack, Balasore, Paschim Bardhaman, Birbhum, South 24 Parganas, North 24 Parganas, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff, Customer Relationship etc.,

Receiving Phone Callsscheduling Appointmentscustomer Relationshippresence of Mindhandling Difficult Situation

Job Title: Customer Service Associate (Voice and Chat Process)Location: Newtown,Job Type: Full-timeAbout Us:Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team.Job Summary:As a Customer Service Associate, you will be responsible for providing exceptional customer service via live Call or Live chat, resolving customer inquiries, and promoting our products/services.Key Responsibilities:1. Customer Service:- Respond to customer inquiries via live call or Live chat in a timely and professional manner.- Resolve customer issues, provide product information, and offer solutions.2. Communication:- Communicate effectively with customers, ensuring clear understanding of their concerns.- Utilize active listening skills to empathize with customers.3. Product Knowledge:- Develop and maintain in-depth knowledge of our products/services.- Provide accurate and up-to-date information to customers.4. Problem-Solving:- Analyze customer issues and provide effective solutions.- Escalate complex issues to senior team members or management as needed.Requirements:1. High school diploma or equivalent required; degree preferred.2. 1-2 years of customer service experience, preferably in a chat support environment.3. Excellent communication, interpersonal, and problem-solving skills.4. Ability to work in a fast-paced environment and adapt to changing priorities.5. Proficiency in computer applications..6. Strong analytical and troubleshooting skills.7. Female Candidates Preffered.pls share profile at ijaved@tastes2plate.com

The Back Office Executive is responsible for performing various administrative and clerical tasks to support the smooth operation of the back office. This includes maintaining and updating records, data entry, sorting and distributing mail, and managing other routine tasks.Key responsibilities of a Back Office Executive include:- Assisting in the preparation and processing of documents- Handling customer inquiries and providing exceptional customer care- Inputting and updating information in databases and spreadsheets

The primary responsibility of a Passenger Service Executive is to ensure a smooth and pleasant experience for airline passengers. This includes providing assistance with baggage handling, resolving conflicts or issues that may arise, and managing multiple tasks simultaneously. Key responsibilities for a Passenger Service Executive include:1. Baggage Handling: Assisting passengers with checking in their luggage, ensuring it is properly tagged and loaded onto the correct flight.

Executive is responsible for ensuring the efficient and safe operation of aircraft on the ground at an airport. They are in charge of coordinating the movements of aircraft, baggage, cargo, and ground staff to ensure timely departures and arrivals. The Airport Ramp Executive must have strong communication skills to effectively liaise with airline operations, ground staff activities, cargo handling, aircraft handling, airline customer service, and airport ramp personnel.Responsibilities:1. Ensure safe and efficient aircraft movements on the ground

We have vacant of 28 Ground Staff Jobs in Kolkata Airport 12th Pass / Any Graduate. Jobs in Hooghly,Bankura,Birbhum,Howrah,South 24 Parganas,Paschim Bardhaman,Purba Bardhaman,North 24 Parganas,Jhargram,Uttar Dinajpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, B.A, Other Bachelor Degree Skill Ground Staff,Air Ticketing,Customer Care Executive,Customer Care Associate etc.

Job Description (JD) for a Customer Service Associate (Chat Process):Urgent Requirement Job Title: Customer Service Associate (Chat Process)Location: Newtown,Job Type: Full-timeAbout Us:Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team.Job Summary:As a Customer Service Associate, you will be responsible for providing exceptional customer service via live Call or Live chat, resolving customer inquiries, and promoting our products/services.Key Responsibilities:1. Customer Service:- Respond to customer inquiries via live call or Live chat in a timely and professional manner.- Resolve customer issues, provide product information, and offer solutions.2. Communication:- Communicate effectively with customers, ensuring clear understanding of their concerns.- Utilize active listening skills to empathize with customers.3. Product Knowledge:- Develop and maintain in-depth knowledge of our products/services.- Provide accurate and up-to-date information to customers.4. Problem-Solving:- Analyze customer issues and provide effective solutions.- Escalate complex issues to senior team members or management as needed.5. Quality and Productivity:- Meet or exceed quality and productivity standards.- Participate in quality monitoring and coaching sessions.Requirements:1. High school diploma or equivalent required; degree preferred.2. 1-2 years of customer service experience, preferably in a chat support environment.3. Excellent communication, interpersonal, and problem-solving skills.4. Ability to work in a fast-paced environment and adapt to changing priorities.5. Proficiency in computer applications, including chat software and CRM systems.6. Strong analytical and troubleshooting skills.7. Female Candidates Preffered.Desirable Qualifications:1.Minimum Higher Secondary.2.2. Experience with chat support software and