Customer Communication Job Vacancies in Mohali

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

As a Guest Service Assistant, you will play a vital role in ensuring a welcoming and pleasant experience for our guests.Your key responsibilities will include greeting and assisting guests with their check-ins and handling reservations. You will be responsible for addressing inquiries and providing essential information about services and available amenities. Additionally, you will handle guest complaints with professionalism, ensuring a positive experience for all visitors.The ideal candidate should possess strong communication and interpersonal skills to interact effectively with guests. A friendly attitude and the ability to maintain a professional demeanor in all situations are essential. Attention to detail and problem-solving skills will enable you to address guest concerns promptly. Your role will also require you to be comfortable working in a fast-paced environment.As a full-time position based in Mohali Sector 67, you will be required to work from the office. A minimum educational qualification of 12th pass is essential. This role is open exclusively to female candidates, and no prior experience is required, making it a great opportunity for those beginning their careers in hospitality. In summary, as a Guest Service Assistant, you will be key to creating memorable experiences for guests, ensuring that their needs are met with care and efficiency.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

We are looking for a motivated Customer Care Executive to join our team in SAS Nagar Mohali. This is a full-time position ideal for individuals with 0 to 1 year of experience. The role involves assisting customers and ensuring their satisfaction.nnKey Responsibilities:nn1. Customer Support: Provide timely and helpful responses to customer inquiries via phone, email, or live chat. Ensure that customers feel valued and heard.nn2. Issue Resolution: Assist customers in resolving their issues effectively. This may involve troubleshooting problems or working with other teams to find solutions.nn3. Product Knowledge: Maintain a strong understanding of our products and services to provide accurate information to customers. This knowledge will help in offering appropriate recommendations.nn4. Feedback Collection: Gather customer feedback regarding their experience and products. This information is crucial for improving services and customer satisfaction.nn5. Documentation: Maintain records of customer interactions and transactions. Accurate documentation is essential for tracking issues and ensuring follow-up.nnRequired Skills and Expectations:nnCandidates must have completed at least the 12th grade. Strong communication skills, both spoken and written, are essential for effective interaction with customers. A friendly and patient demeanor is important, along with the ability to work in a team. Basic computer skills are necessary to navigate customer support tools and maintain records. A willingness to learn and adapt in a fast-paced environment is also vital for success in this role.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

Good communication skills counter sales customer handling computer knowledge basic of word and social media activity

We are seeking a dedicated Customer Care Associate to provide excellent service to our customers. This is a full-time position located in Sector 78 and is open to female candidates, including fresh graduates.Key Responsibilities:- Customer Assistance: Respond to customer inquiries through phone, email, or chat, providing clear and accurate information.- Issue Resolution: Identify and resolve customer issues efficiently, ensuring satisfaction while adhering to company policies.- Product Knowledge: Maintain a thorough understanding of our products and services to offer helpful guidance and recommendations.- Record Keeping: Document customer interactions and feedback in our database for quality assurance and service improvement.- Team Collaboration: Work closely with other team members to ensure smooth operations and share necessary updates regarding customer feedback.Required Skills and Expectations:- Candidates must have completed their 12th grade and be eager to start their career in customer service.- Strong verbal and written communication skills are essential, as the role requires clear interaction with customers.- A friendly and approachable demeanor is necessary to create a positive experience for every customer.- Basic computer skills and familiarity with using common software applications will aid in completing daily tasks efficiently.- The ideal candidate should be a quick learner, adaptable, and capable of working in a fast-paced environment.If you are passionate about helping others and thrive in a team setting, we encourage you to apply.

We are seeking a motivated and dynamic Field Sales Executive to join our team in Mohali. This entry-level position is ideal for someone looking to start their career in sales while engaging with customers directly in the field. Key Responsibilities:1. Customer Engagement: Actively visit potential and existing clients to introduce our products and services, ensuring clear communication and building strong relationships.2. Sales Target Achievement: Work towards achieving monthly sales targets by understanding customer needs and recommending appropriate solutions. 3. Market Research: Gather information on competitors and market trends to identify new sales opportunities and contribute to our strategic planning.4. Reporting and Documentation: Maintain accurate records of customer interactions and sales activities using our company

As a Front Office Executive, you will play a crucial role in creating a welcoming atmosphere for visitors and managing daily administrative tasks essential for smooth operations. Your responsibilities will include:- Greeting Visitors: You will be the first point of contact for guests, welcoming them with a friendly demeanor and directing them to the appropriate personnel.- Handling Phone Calls: You will manage incoming calls, providing information and directing inquiries to the correct department or individual.- Managing Appointments: You will schedule and coordinate appointments for staff members, ensuring efficient use of time and resources.- Maintaining the Front Desk Area: You will keep the front office organized and presentable, creating a professional environment for visitors and employees.- Assisting with Administrative Tasks: You will support day-to-day office operations, such as filing documents, handling mail, and maintaining office supplies.To succeed in this role, you should possess the following skills and qualities:- Good Communication Skills: You must be able to convey information clearly and interact positively with guests and colleagues.- Organizational Skills: Being detail-oriented and able to manage multiple tasks efficiently is essential for smooth office operations.- Basic Computer Proficiency: Familiarity with office software and phone systems will help you perform your tasks effectively.- Professional Appearance: As a Front Office Executive, you should maintain a neat and professional appearance, as this reflects the companys image.- Reliability and Punctuality: Adhering to work schedules and being dependable is crucial for maintaining workflow and assisting your team.

Meesho Company ltd. hiring delivery boy for local area for delivering meesho packages to customerssalary fixed 16000 to 19000incentive 62400

We are seeking a dynamic and result-oriented Sales & Marketing Executive with relevant experience in the pharmaceutical industry. The candidate will be responsible for promoting company products, achieving sales targets, building strong relationships with healthcare professionals, and executing marketing strategies to drive business growth.

As a Field Sales Executive based in Mohali, you will play a crucial role in driving sales and expanding our customer base. This full-time position is ideal for male candidates who have 0 to 1 year of experience and hold a degree in B.A, B.B.A, B.Com, B.Ed, or B.Sc.Key Responsibilities:- Customer Engagement: Actively engage with potential and existing customers to understand their needs and promote our products.- Sales Target Achievement: Work towards achieving monthly and quarterly sales targets set by the management to contribute to the overall growth of the company.- Market Research: Conduct research to identify new sales opportunities and understand market trends to stay competitive.- Relationship Building: Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.- Reporting and Documentation: Maintain accurate records of sales activities, customer interactions, and feedback for management review.Required Skills and Expectations:- Strong communication skills, both verbal and written, to effectively convey product benefits to customers.- A proactive attitude and self-motivation to drive sales without much supervision.- Basic understanding of sales principles and techniques to engage customers effectively.- Ability to work collaboratively with team members and adapt to a fast-paced environment.- A willingness to travel within the assigned territory to meet clients and attend sales meetings. Candidates who are enthusiastic about sales and eager to learn and grow are encouraged to apply.

We are looking for a dedicated Customer Care Executive to join our team in Mohali. This role is ideal for individuals with a passion for helping others and strong communication skills. You will be the first point of contact for our customers, assisting them with their inquiries and concerns.Key Responsibilities:- Responding to Customer Inquiries: Answer customer questions via phone, email, or chat, providing accurate information to resolve issues.- Assisting with Orders and Services: Help customers with placing, tracking, and managing their orders, ensuring a smooth experience.- Handling Complaints: Address customer complaints professionally, working to find quick and effective solutions to their problems.- Maintaining Customer Records: Ensure that all customer interactions are logged and updated in the system, maintaining accurate records for future reference.- Providing Feedback: Share insights and customer feedback with management to help improve processes and services.Required Skills and Expectations:Candidates should have at least a 12th-grade education and be comfortable working full-time in an office environment. Strong verbal and written communication skills are essential for effectively interacting with customers. You should be patient, empathetic, and possess a customer-centric attitude. Basic computer skills are needed to manage customer interactions, and being able to work in a fast-paced setting is a plus. A willingness to learn and adapt quickly will help you thrive in this role. Freshers are welcome to apply, as we value a positive attitude and eagerness to grow.

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. Responding to Customer Inquiries: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. Order Management: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. Issue Resolution: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. Feedback Collection: Gather customer feedback to help improve our services and share suggestions with the team.5. Record Keeping: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

Telecaller required for immigration consultancy office in Mohali.Job Details: Calling clients and explaining visa services Punjabi / Hindi speaking required Basic computer knowledge Freshers can also applySalary: 10,000 20,000 + incentivesLocation: MohaliInterested candidates can call or WhatsApp for interview.

We are looking for a motivated and dynamic Real Estate Sales Agent to join our growing team. The candidate will be responsible for generating leads, assisting clients in buying and selling properties, and closing real estate deals while delivering excellent customer service.Key ResponsibilitiesGenerate and manage property leads through calls, site visits, and marketing platformsUnderstand client requirements and suggest suitable residential or commercial propertiesConduct property site visits with clientsBuild and maintain strong relationships with buyers, sellers, and investorsNegotiate prices and terms between buyers and sellersMaintain updated property listings and client databaseCoordinate documentation and assist in deal closureAchieve monthly sales targetsRequirementsExperience in real estate sales or field sales preferred (Freshers can apply)Strong communication and negotiation skillsBasic knowledge of local real estate marketSelf-motivated and target-oriented personalityOwn vehicle preferredGood networking and relationship-building skillsSkills RequiredSales & Marketing SkillsClient HandlingNegotiation SkillsLead Conversion AbilityCommunication & Presentation Skills

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali