Array ( [0] => customer-management [1] => mohali ) Customer Management Jobs in Mohali,Customer Management Job Vacancies in Mohali Punjab
41

Customer Management Job Vacancies in Mohali

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  • 0 - 6 yrs
  • Mohali Sector 82
Customer Relationship Customer Service Customer Management Customer Handling Interpersonal Skills
Job Summary:We are looking for a Customer Relationship Manager to build and maintain strong relationships with customers, ensure high satisfaction, and drive repeat business.Key Responsibilities:Manage and maintain customer relationshipsHandle customer queries, complaints, and feedbackEnsure timely follow-ups and issue resolutionMaintain customer database and recordsCoordinate with sales and support teamsIdentify opportunities for upselling/cross-selling
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  • 2 - 8 yrs
  • 3.8 Lac/Yr
  • Mohali
System Co Ordinator Project Planning Project Execution Customer Management
We are looking for a dedicated Project Manager to oversee and manage projects effectively in our Mohali office. The ideal candidate will be responsible for planning, executing, and closing projects while ensuring they stay within scope, time, and budget.**Key Responsibilities:**- **Project Planning:** Create detailed project plans outlining tasks, timelines, and resources needed for project completion to ensure clarity and structure.- **Team Coordination:** Work closely with team members and stakeholders to ensure everyone is on the same page regarding project goals and responsibilities, enhancing teamwork and communication.- **Budget Management:** Monitor project budgets and expenses to ensure that projects are completed within financial constraints while maintaining quality.- **Risk Assessment:** Identify potential risks or issues that may affect project outcomes and develop strategies to mitigate those risks proactively.- **Reporting:** Provide regular project updates to stakeholders, ensuring transparent communication about progress and any challenges encountered.- **Quality Assurance:** Ensure that all project deliverables meet the required standards and specifications, focusing on customer satisfaction and project success.**Required Skills and Expectations:**Candidates should have a proven track record in project management with 2-8 years of experience in delivering successful projects. Strong communication skills are vital for coordinating with teams and stakeholders effectively. Proficiency in project management software is expected, along with the ability to analyze data, manage budgets, and handle conflicts. Candidates should demonstrate leadership qualities, be adaptable to change, and be committed to achieving project objectives on time.
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Steward (Female)

Chandi Hospitality

  • 1 yrs
  • 2.8 Lac/Yr
  • Mohali
Stewardess Customer Management
We are looking for a dedicated Steward to join our team in Mohali. This is a full-time position that requires a candidate who is eager to learn and grow in a hospitality environment.**Key Responsibilities:**- **Customer Service:** Greet and assist guests in a friendly manner, ensuring they feel welcomed and valued during their dining experience. - **Table Setting:** Arrange tables and lay out cutlery and napkins properly before and after meals, maintaining a clean and organized appearance.- **Order Taking:** Listen carefully to customer orders and relay them accurately to the kitchen staff, ensuring timely service.- **Cleaning Duties:** Keep the dining area, kitchen, and customer service spaces clean and sanitized, following health and safety standards to provide a safe atmosphere for guests.- **Stock Management:** Check and maintain inventory of dining supplies such as tableware and cleaning products, informing the supervisor when stock levels are low.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are essential for effective interaction with guests and team members.- **Attention to Detail:** Must be meticulous in cleaning and setting tables to ensure a pleasant dining environment.- **Team Player:** Ability to work cooperatively with colleagues to provide the best service.- **Time Management:** Must efficiently manage time to ensure timely service, especially during busy periods.- **Positive Attitude:** A friendly and approachable demeanor is important for creating a welcoming atmosphere for guests.Candidates with a 12th-grade education or higher and a passion for customer service are encouraged to apply.
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  • Fresher
  • 1.8 Lac/Yr
  • Industrial Area Phase-8 Mohali
Customer Relationship Customer Management Customer Care Customer Support Customer Handling
Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Aerocity Mohali
Data Management Microsoft Office Customer Service Receptionist Activities Problem Solving Telephone Handling Convincing Power Written Communication Front Desk Office Work Presentable Basic Computer Skills
As a Front Office Executive, you will play a crucial role in creating a welcoming atmosphere for visitors and managing daily administrative tasks essential for smooth operations. Your responsibilities will include:- **Greeting Visitors**: You will be the first point of contact for guests, welcoming them with a friendly demeanor and directing them to the appropriate personnel.- **Handling Phone Calls**: You will manage incoming calls, providing information and directing inquiries to the correct department or individual.- **Managing Appointments**: You will schedule and coordinate appointments for staff members, ensuring efficient use of time and resources.- **Maintaining the Front Desk Area**: You will keep the front office organized and presentable, creating a professional environment for visitors and employees.- **Assisting with Administrative Tasks**: You will support day-to-day office operations, such as filing documents, handling mail, and maintaining office supplies.To succeed in this role, you should possess the following skills and qualities:- **Good Communication Skills**: You must be able to convey information clearly and interact positively with guests and colleagues.- **Organizational Skills**: Being detail-oriented and able to manage multiple tasks efficiently is essential for smooth office operations.- **Basic Computer Proficiency**: Familiarity with office software and phone systems will help you perform your tasks effectively.- **Professional Appearance**: As a Front Office Executive, you should maintain a neat and professional appearance, as this reflects the companys image.- **Reliability and Punctuality**: Adhering to work schedules and being dependable is crucial for maintaining workflow and assisting your team.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Kharar Road Mohali
Customer Handling Customer Service Beauty Management.
We are seeking a dedicated Spa Therapist to join our team. In this role, you will provide excellent spa services to our clients, ensuring that they receive high-quality treatments in a relaxing environment.**Key Responsibilities:**- **Provide Spa Treatments:** Administer various treatments such as massages, facials, and body scrubs to enhance client relaxation and well-being.- **Client Consultation:** Engage with clients to understand their needs and preferences before each treatment, ensuring a personalized experience.- **Maintain Cleanliness:** Ensure that all spa areas, treatment rooms, and equipment are kept clean and organized following health and safety guidelines.- **Product Knowledge:** Stay informed about spa products and treatments to provide accurate information and recommendations to clients.- **Schedule Appointments:** Assist in managing the appointment calendar and ensuring timely service for all clients.- **Build Client Relationships:** Foster a welcoming environment and develop relationships with clients to encourage repeat visits and loyalty.**Required Skills and Expectations:**Candidates should have excellent communication skills, allowing for effective interaction with clients. A friendly and positive demeanor is essential to create a relaxing atmosphere. Basic knowledge of spa treatments and products is an advantage but not necessary for candidates with a willingness to learn. Since this role is part-time, flexibility in scheduling is expected. A commitment to providing exceptional customer service and a passion for wellness and beauty are key traits for success in this position.
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  • 3 - 9 yrs
  • 7.0 Lac/Yr
  • Mohali
Sales Customer Acquisition
We are seeking a passionate Business Development Manager based in Mohali, with experience ranging from 3 to 9 years. The ideal candidate will have a relevant Masters degree, Post Graduate Diploma, M.B.A/PGDM, or M.Com. The role is full-time and requires on-site work, focusing on expanding the companys client base and enhancing relationships with existing clients.**Key Responsibilities:**- **Identify New Business Opportunities**: Research and analyze market trends to discover potential clients and new business sectors.- **Build Relationships**: Foster strong partnerships with clients by understanding their needs and providing solutions tailored to their requirements.- **Develop Strategies**: Create and execute business development plans to achieve sales targets and growth objectives.- **Conduct Market Analysis**: Gather and analyze competitor data to understand trends and identify areas for improvement in service offerings.- **Collaborate with Teams**: Work closely with marketing and product teams to develop strategies that drive sales and enhance client satisfaction.- **Prepare Proposals and Presentations**: Create compelling proposals and presentations for potential clients, showcasing the benefits of our services.- **Monitor Progress**: Track sales metrics and prepare regular reports to assess outcomes and identify improvement areas.**Required Skills and Expectations:**- Strong analytical skills to assess market trends and business performance.- Excellent communication and interpersonal skills to effectively build client relationships.- Proven experience in sales or business development, demonstrating a track record of meeting or exceeding targets.- Ability to work collaboratively in a team-oriented environment while also being self-motivated.- Familiarity with CRM software and project management tools is an advantage.- A proactive approach to problem-solving and a strong understanding of customer needs in the sector.
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  • 0 - 1 yrs
  • Mohali
Customer Relationship Retail Sales Strategic Communication Management Skills Field Sales Field Marketing
As a Field Sales Executive based in Mohali, you will play a crucial role in driving sales and expanding our customer base. This full-time position is ideal for male candidates who have 0 to 1 year of experience and hold a degree in B.A, B.B.A, B.Com, B.Ed, or B.Sc.**Key Responsibilities:**- **Customer Engagement**: Actively engage with potential and existing customers to understand their needs and promote our products.- **Sales Target Achievement**: Work towards achieving monthly and quarterly sales targets set by the management to contribute to the overall growth of the company.- **Market Research**: Conduct research to identify new sales opportunities and understand market trends to stay competitive.- **Relationship Building**: Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.- **Reporting and Documentation**: Maintain accurate records of sales activities, customer interactions, and feedback for management review.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively convey product benefits to customers.- A proactive attitude and self-motivation to drive sales without much supervision.- Basic understanding of sales principles and techniques to engage customers effectively.- Ability to work collaboratively with team members and adapt to a fast-paced environment.- A willingness to travel within the assigned territory to meet clients and attend sales meetings. Candidates who are enthusiastic about sales and eager to learn and grow are encouraged to apply.
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  • 1 - 3 yrs
  • Mohali
Customer Relationship Microsoft Excel Data Management Tally Microsoft Office Microsoft Word Internet Clerical Work Data Entry Typing Skills Followups Calendar Management Typing Receptionist Activities Administrative Skills Office Superintendent Office Work Basic Computers MS Office
WE ARE HIRINGReceptionist CITC - The Hub of IT Address:1st Floor, CITY HEART, SCO 40 B, Janta Nagar,Kharar, Mohali, Punjab 140301 Contact:+91-7341103555 +91-8727963466 Website:www.citcchandigarh.com
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  • 3 - 5 yrs
  • 4.3 Lac/Yr
  • Mohali
Customer Service CRM Presentation Marketing Sales & Marketing Mass Communication Travelling Traveling Travel PAN India Client Dealing Representative
Urgent opening for experienced Customer Relationship Manager to join our dynamic team in the FMCG beverages sector @ Chandigarh. This role is pivotal in managing and nurturing client relationships to drive business growth and ensure customer satisfaction.Skills and QualificationsBachelor's degree in Business Administration, Marketing, or a related field.3-5 years of experience in client relationship management, preferably in the FMCG or beverages industry.Traveling Work Pan India & Out Of India Female Candidate PreferStrong interpersonal and communication skills, with the ability to build rapport with clients.Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).ResponsibilitiesDevelop and maintain strong relationships with key clients in the FMCG beverages sector.Act as the primary point of contact for client inquiries and issues, ensuring timely resolution and satisfaction.Collaborate with internal teams to align client needs with company offerings and marketing strategies.Analyze client data and feedback to identify areas for improvement and growth opportunities.Prepare and deliver presentations to clients, showcasing new products and promotional strategies.Monitor market trends and competitor activities to inform client engagement strategies.
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  • 0 - 3 yrs
  • Aerocity Mohali
Property Valuation Real Estate Knowledge Sales Techniques Networking Time Management Contract Management Property Management Problem Solving Negotiation Skills Market Analysis Client Relationship Attention to Detail Communication Skills Customer Service Computer Literacy Adaptability Research Skills Marketing Strategies Legal Regulations Financial Acumen
We are looking for a motivated and dynamic Real Estate Sales Agent to join our growing team. The candidate will be responsible for generating leads, assisting clients in buying and selling properties, and closing real estate deals while delivering excellent customer service.Key ResponsibilitiesGenerate and manage property leads through calls, site visits, and marketing platformsUnderstand client requirements and suggest suitable residential or commercial propertiesConduct property site visits with clientsBuild and maintain strong relationships with buyers, sellers, and investorsNegotiate prices and terms between buyers and sellersMaintain updated property listings and client databaseCoordinate documentation and assist in deal closureAchieve monthly sales targetsRequirementsExperience in real estate sales or field sales preferred (Freshers can apply)Strong communication and negotiation skillsBasic knowledge of local real estate marketSelf-motivated and target-oriented personalityOwn vehicle preferredGood networking and relationship-building skillsSkills RequiredSales & Marketing SkillsClient HandlingNegotiation SkillsLead Conversion AbilityCommunication & Presentation Skills
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Kharar Landran Road Mohali
Direct Sales Marketing Customer Relationship Leadership Channel Sales
* Lead generation through field sales & references* Client meetings and property presentations* Arrange and coordinate site visits* Follow-ups and deal closures* Achieve monthly sales targets
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Hiring For Sales Manager

Jyoti Placements Service

  • 2 - 5 yrs
  • 4.8 Lac/Yr
  • Mohali
Leadership Team Management Communication Skills Presentation Skills Negotiation Real Estate Sales Market Analysis Data Analysis Results-driven Mindset Customer Focused Customer Relationship Marketing Communication
Key Responsibilities Lead, train, and motivate real estate sales executives and agents to achieve sales targets Develop and implement effective sales strategies and action plans Handle key clients and manage high-value property negotiations Oversee property site visits, bookings, documentation, and deal closures Monitor real estate market trends, customer preferences, and competitor activities Prepare and analyze sales reports; present performance updates to management Coordinate with the marketing team to execute property promotions and campaigns Ensure compliance with real estate laws, regulations, and company policies Address customer concerns and maintain high levels of client satisfaction
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Mohali
Email Management Meeting Coordination Data Entry Customer Service Document Preparation Appointment Scheduling Organizational Skills Microsoft Office Suite
Key Responsibilities:1. Answer and direct phone calls: The receptionist cum executive assistant will be responsible for answering incoming calls and directing them to the appropriate department or individual.2. Greet and assist visitors: Welcoming visitors to the office, signing them in, and notifying the relevant employee of their arrival.3. Manage office correspondence: Handling incoming and outgoing mail, emails, and faxes, ensuring timely delivery to the intended recipients.4. Schedule appointments and meetings: Coordinating schedules for executives, booking meeting rooms, and sending out meeting invitations.5. Maintain filing systems: Organizing and maintaining physical and digital files to ensure easy retrieval of information when needed.6. Provide administrative support: Assisting executives with tasks like data entry, typing, and document preparation.7. Monitor office supplies: Keeping track of office inventory and ordering supplies as needed to ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with clients, visitors, and colleagues.2. Proficiency in basic office software: Familiarity with word processing, spreadsheet, and email software.3. Organizational skills: Capable of multitasking, prioritizing tasks, and managing time efficiently.4. Professional demeanor: Must maintain a professional appearance and conduct when interacting with others.5. Attention to detail: Accuracy in handling correspondence, scheduling, and other administrative tasks.6. Ability to work independently: Self-motivated and capable of working with minimal supervision.
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  • 1 - 4 yrs
  • 6.0 Lac/Yr
  • Mohali
Retail Sales Inside Sales Negotiation Skills Customer Communication Client Management Lead Generation
Key Responsibilities:- Conduct outbound calls to potential customers to promote products/services.This involves reaching out to prospects over the phone to introduce them to the company's offerings.- Follow up on leads generated through marketing campaigns or inquiries.It is important to maintain communication with leads to nurture them through the sales funnel.- Understand customer needs and recommend suitable products/services.Listening to customer requirements and providing tailored solutions is key to closing sales.- Achieve sales targets set by the company.Meeting and exceeding sales goals is crucial for success in this role.Required Skills and Expectations:- Excellent communication skills to effectively engage with customers over the phone.Strong verbal communication is essential for building rapport and closing deals.- Proven track record of sales success, preferably in a similar role.Previous experience in sales, particularly in an inside sales environment, is highly valued.- Ability to work independently and manage time effectively.Inside Sales Executives need to be self-starters who can prioritize tasks and stay organized.- Familiarity with CRM software for tracking customer interactions.Proficiency in using customer relationship management tools is important for managing leads and client information effectively.
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  • 0 - 3 yrs
  • Female
  • Mohali
Communication Skills Must BE Fluent Outbound Calling Customer Care Customer Management Call Center Cold Calling Customer Communication Customer Support Customer Relationship Customer Service
We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Chat Support Executive International BPOLocation: Sector 75, MohaliSalary: 20,000-30,000 CTCWorking Days: 5 DaysShifts: RotationalInterview Mode: Only Face-to-FaceApply: WhatsApp/Call 7878424845Job Description:We are hiring Chat Support Executives for a leading International BPO in Mohali. The role involves handling customer queries via chat, ensuring quick resolution, and delivering high-quality support.Responsibilities:Provide chat-based support to international customersResolve queries with accuracy & professionalismMaintain interaction logs and service qualityAchieve performance and productivity targetsEligibility:Graduation in any streamExcellent written English communicationComfortable with rotational shiftsBPO experience preferred (freshers can also apply)Apply Now Drop your CV at 7878424845Note: Only face-to-face interviews#ChatSupport #ChatSupportExecutive #InternationalBPOJobs #BPOJobsMohali #MohaliJobs #CustomerSupportJobs #ChatProcessJobs #BPOHiring #GraduatesJobs #JobInMohali #RotationalShiftJobs #5DaysWorking #CustomerServiceJobs #InboundProcess #OutboundProcess #HiringNow #ApplyNow #JobSearchIndia #SupportExecutiveJobs #TechSupportJobs
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mohali
Customer Relationship Outbound Calling International BPO Customer Management Customer Care Customer Handling Customer Communication Customer Service Cold Calling Call Center Customer Support Chat Support Executive Customer Care Representative
About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).
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Fresher hiring for Customer Care Executive

V-Con Intelligent Security Pvt Ltd

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Mohali
Customer Care Customer Management Customer Support
Customer Care, Customer Query Handling, Provide best solutions to Customer
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Medical Billing OHIP MSP AHCIP Customer Life Cycle Management Revenue Cycle Management Canadian Medical Biling ICD-10-CA EHRbilling
We're Hiring: Medical Billing Manager Canadian Physician Billing Location: [Remote / Onsite -Mohali Job Type: Full-time Department: Medical Billing & Revenue Cycle ManagementAre you an experienced Medical Billing Professional with deep knowledge of Canadian physician billing systems (OHIP, MSP, AHCIP, etc.)? We re looking for a highly organized and detail-driven Medical Billing Manager to lead and manage end-to-end physician billing processes for Canadian healthcare providers. Key Responsibilities:Manage the full-cycle physician billing process for multiple Canadian provincesSubmit claims accurately and on time using platforms like OHIP, MSP, AHCIP, and other provincial systemsIdentify and resolve claim rejections or underpaymentsStay up to date with changes in provincial billing codes, rules, and regulationsGenerate billing performance reports and ensure accuracy in monthly reconciliationsCollaborate with physicians, clinics, and administrative teams to streamline workflowsTrain and oversee junior billing staff if applicable Required Qualifications:3+ years of hands-on experience with Canadian physician billingStrong knowledge of billing systems: OHIP, MSP, AHCIP, RAMQ, etc.Familiarity with EMRs and billing software (e.g., Oscar, Accuro, Telus Health, MD Billing)Excellent analytical, communication, and problem-solving skillsStrong attention to detail and ability to work independently Preferred:Experience in multi-specialty physician billingPrior leadership or team management experienceCertified medical billing training is a plus What We Offer:Competitive salary and benefitsOpportunity to work with leading Canadian healthcare professionalsSupportive, growth-oriented team environment
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  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Mohali
Speak Punjabi Negotiation Communication Inter Personal Handling CP Visits Broker Networks Target-driven Customer Management Site Visits and Meetings Read Punjabi
Job SummaryWe are looking for an experienced Real Estate Sales Executive to handle property sales, client interactions, and channel partner (CP) coordination. The ideal candidate should have strong communication skills, good market knowledge, and the ability to close deals efficiently. Proficiency in Punjabi is mandatory.Key Responsibilities Handle end-to-end property sales including lead follow-ups and deal closures Conduct site visits with clients and explain project features and pricing Coordinate and maintain relationships with Channel Partners (CP visits) Generate sales through direct clients and channel partner networks Assist clients with bookings, documentation, and payment follow-ups Maintain accurate records of leads, site visits, and sales activity Stay updated on real estate market trends and competitor projects Ensure high levels of customer satisfaction throughout the sales process
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