Customer Relationship Job Vacancies in Mohali

Hiring: Customer Service Executive - International ProcessLocation: MohaliExperience: 1-5 YearsSalary: 25,000 - 35,000 per month, based on experience, skills & competencyShift: Night Shift Candidates must be comfortable working in international/US shiftsJob OverviewWe are hiring Customer Service Executives to support an international client. The role involves handling customer queries, providing appropriate resolutions, and delivering a high-quality customer experience.Key ResponsibilitiesHandle customer queries through voice/customer service channels.Provide accurate information and effective solutions to customers.Maintain a professional and customer-focused approach.Resolve customer concerns within defined timelines.Follow process guidelines, quality standards and company policies.Maintain required productivity and customer satisfaction levels.Candidate Requirements1-5 years of experience in International Customer Service / International BPO.Excellent English communication skills.Strong customer-handling and problem-solving abilities.Comfortable working in night shifts.Candidates with experience handling international/US customers will be preferred.Salary & Benefits25,000 - 35,000 per month, depending on experience and competency.Opportunity to work with a leading international client.Growth-oriented work environment.TransportationFemale candidates: Drop facility available for night shifts as per company policy.Male candidates: No cab facility; candidates should arrange their own transportation.

We are looking for a Customer Care Executive to join our team in Mohali. In this role, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: You'll handle phone calls, emails, and chats from customers, addressing their questions and concerns promptly.- Provide Product Information: Educate customers about our products and services, guiding them to make informed choices.- Resolve Issues: Assist customers in troubleshooting problems, ensuring they receive effective solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in the database, ensuring accuracy for future interactions.- Follow Up: Contact customers to follow up on their queries and confirm their satisfaction with the solutions provided.- Collaborate with Teams: Work closely with other departments to escalate issues that require additional support or resolution.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. A good command of the English language is essential. You should have a friendly and professional demeanor, demonstrating empathy and patience with customers. Strong problem-solving skills are crucial for addressing and resolving customer issues efficiently. Basic computer skills are needed to manage databases and communicate through various platforms. The position is suitable for candidates with 0 to 6 years of experience. A minimum education level of 12th grade is required. Flexibility in working hours may be necessary based on business needs.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

As a Sales Manager, your primary role is to drive sales growth and strengthen our market presence. You will lead a team of sales representatives, guiding them to meet and exceed their targets. This position is based at our office on Kharar Road and requires 1-3 years of relevant experience.Key Responsibilities:- Lead Sales Team: Supervise and motivate the sales team to achieve individual and team sales goals, fostering a competitive yet collaborative atmosphere.- Develop Sales Strategies: Create and implement effective sales strategies that align with market trends and customer needs, ensuring sustainable growth.- Analyze Sales Performance: Regularly review sales data and metrics to assess performance, identifying areas for improvement and opportunities for growth.- Build Customer Relationships: Establish and maintain strong relationships with customers, understanding their needs and addressing any concerns to enhance customer satisfaction.- Conduct Training: Organize training sessions for the sales team, equipping them with the necessary skills and knowledge to succeed in their roles.Required Skills and Expectations:You should have strong communication and interpersonal skills to effectively manage your team and build relationships with clients. A proven track record in sales is essential, demonstrating your ability to drive results. You should be analytical, able to interpret data to make strategic decisions. A positive attitude, along with leadership qualities, is crucial for inspiring your team. Additionally, proficiency in relevant software tools for sales tracking and reporting will be beneficial.

Good communication skills counter sales customer handling computer knowledge basic of word and social media activity

We are seeking a dedicated Customer Care Associate to provide excellent service to our customers. This is a full-time position located in Sector 78 and is open to female candidates, including fresh graduates.Key Responsibilities:- Customer Assistance: Respond to customer inquiries through phone, email, or chat, providing clear and accurate information.- Issue Resolution: Identify and resolve customer issues efficiently, ensuring satisfaction while adhering to company policies.- Product Knowledge: Maintain a thorough understanding of our products and services to offer helpful guidance and recommendations.- Record Keeping: Document customer interactions and feedback in our database for quality assurance and service improvement.- Team Collaboration: Work closely with other team members to ensure smooth operations and share necessary updates regarding customer feedback.Required Skills and Expectations:- Candidates must have completed their 12th grade and be eager to start their career in customer service.- Strong verbal and written communication skills are essential, as the role requires clear interaction with customers.- A friendly and approachable demeanor is necessary to create a positive experience for every customer.- Basic computer skills and familiarity with using common software applications will aid in completing daily tasks efficiently.- The ideal candidate should be a quick learner, adaptable, and capable of working in a fast-paced environment.If you are passionate about helping others and thrive in a team setting, we encourage you to apply.

We are seeking a motivated and dynamic Field Sales Executive to join our team in Mohali. This entry-level position is ideal for someone looking to start their career in sales while engaging with customers directly in the field. Key Responsibilities:1. Customer Engagement: Actively visit potential and existing clients to introduce our products and services, ensuring clear communication and building strong relationships.2. Sales Target Achievement: Work towards achieving monthly sales targets by understanding customer needs and recommending appropriate solutions. 3. Market Research: Gather information on competitors and market trends to identify new sales opportunities and contribute to our strategic planning.4. Reporting and Documentation: Maintain accurate records of customer interactions and sales activities using our company

Job Summary:We are looking for a Customer Relationship Manager to build and maintain strong relationships with customers, ensure high satisfaction, and drive repeat business.Key Responsibilities:Manage and maintain customer relationshipsHandle customer queries, complaints, and feedbackEnsure timely follow-ups and issue resolutionMaintain customer database and recordsCoordinate with sales and support teamsIdentify opportunities for upselling/cross-selling

We are seeking a motivated Field Sales Executive to join our team in Mohali. This role is ideal for recent graduates looking to kickstart their careers in sales. You will actively promote our products and build strong relationships with customers.Key Responsibilities:1. Sales Development: Identify and pursue new sales opportunities in the field by reaching out to potential clients and conducting market research.2. Customer Engagement: Build and maintain strong relationships with customers through regular visits and follow-ups, ensuring their needs are met and their feedback is collected.3. Product Demonstration: Present and demonstrate our products to customers, clearly explaining features and benefits to encourage sales conversions.4. Sales Reporting: Maintain accurate records of sales activities, customer interactions, and feedback to keep the management informed and adjust strategies as needed.5. Collaboration: Work closely with other team members to achieve sales targets and contribute to team goals, sharing insights and best practices.Required Skills and Expectations:We are looking for someone with excellent communication skills, both verbal and written, who can engage effectively with various customers. The ideal candidate should be self-motivated and have a strong desire to learn and succeed in sales. A positive attitude and problem-solving skills are essential to address customer needs. Basic computer skills are required for reporting and data entry, and the ability to work independently in a fast-paced environment is crucial. Prior experience is not necessary, but a willingness to learn and adapt is highly valued.

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

We are seeking a dynamic and result-oriented Sales & Marketing Executive with relevant experience in the pharmaceutical industry. The candidate will be responsible for promoting company products, achieving sales targets, building strong relationships with healthcare professionals, and executing marketing strategies to drive business growth.

As a Field Sales Executive based in Mohali, you will play a crucial role in driving sales and expanding our customer base. This full-time position is ideal for male candidates who have 0 to 1 year of experience and hold a degree in B.A, B.B.A, B.Com, B.Ed, or B.Sc.Key Responsibilities:- Customer Engagement: Actively engage with potential and existing customers to understand their needs and promote our products.- Sales Target Achievement: Work towards achieving monthly and quarterly sales targets set by the management to contribute to the overall growth of the company.- Market Research: Conduct research to identify new sales opportunities and understand market trends to stay competitive.- Relationship Building: Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.- Reporting and Documentation: Maintain accurate records of sales activities, customer interactions, and feedback for management review.Required Skills and Expectations:- Strong communication skills, both verbal and written, to effectively convey product benefits to customers.- A proactive attitude and self-motivation to drive sales without much supervision.- Basic understanding of sales principles and techniques to engage customers effectively.- Ability to work collaboratively with team members and adapt to a fast-paced environment.- A willingness to travel within the assigned territory to meet clients and attend sales meetings. Candidates who are enthusiastic about sales and eager to learn and grow are encouraged to apply.

WE ARE HIRINGReceptionist CITC - The Hub of IT Address:1st Floor, CITY HEART, SCO 40 B, Janta Nagar,Kharar, Mohali, Punjab 140301 Contact:+91-7341103555 +91-8727963466 Website:www.citcchandigarh.com

Required Field Sales Executive.

Candidate must have good knowledge about immigration industry, able to take targets and capable to achieve that targets on time

We are looking for a motivated and dynamic Real Estate Sales Agent to join our growing team. The candidate will be responsible for generating leads, assisting clients in buying and selling properties, and closing real estate deals while delivering excellent customer service.Key ResponsibilitiesGenerate and manage property leads through calls, site visits, and marketing platformsUnderstand client requirements and suggest suitable residential or commercial propertiesConduct property site visits with clientsBuild and maintain strong relationships with buyers, sellers, and investorsNegotiate prices and terms between buyers and sellersMaintain updated property listings and client databaseCoordinate documentation and assist in deal closureAchieve monthly sales targetsRequirementsExperience in real estate sales or field sales preferred (Freshers can apply)Strong communication and negotiation skillsBasic knowledge of local real estate marketSelf-motivated and target-oriented personalityOwn vehicle preferredGood networking and relationship-building skillsSkills RequiredSales & Marketing SkillsClient HandlingNegotiation SkillsLead Conversion AbilityCommunication & Presentation Skills

Required Field sales Executives good salary & Incentives.

* Lead generation through field sales & references* Client meetings and property presentations* Arrange and coordinate site visits* Follow-ups and deal closures* Achieve monthly sales targets

Oronova Dental Care is looking for a friendly, organized, and patient-focused Dental Receptionist to manage front-desk operations and ensure a smooth experience for our patients. The ideal candidate should have good communication skills, basic computer knowledge, and a pleasant personality.Key Responsibilities:Greet patients warmly and assist them with appointments and inquiriesSchedule, confirm, and reschedule patient appointmentsHandle phone calls, WhatsApp messages, and walk-in queries professionallyMaintain patient records and update files accuratelyManage billing, payments, and receiptsCoordinate with dentists and clinical staff for smooth patient flowMaintain front desk cleanliness and clinic professionalism