Opening For Customer Care Associate

Customer Service Associate Job Responsibilities:

• Maintains customer relationship by responding to inquiries; documenting actions.

• Prepares for customer inquiries by studying products, services, and customer service processes.

• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.

• Records customer inquiries by documenting inquiry and response in customers’ accounts.

• Improves quality service by recommending improved processes; identifying new product and service applications.

• Updates job knowledge by participating in educational opportunities.

• Accomplishes customer service and organization mission by completing related results as needed.

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  Graduate

• Role

  customer care associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office