Urgent opening For Customer Care Associate

Technotoise Business Solution OPC pvt ltd

Customer Service Associate Job Responsibilities:

Maintains customer relationship by responding to inquiries; documenting actions.

Prepares for customer inquiries by studying products, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers accounts.

Improves quality service by recommending improved processes; identifying new product and service applications.

Updates job knowledge by participating in educational opportunities.

Accomplishes customer service and organization mission by completing related results as needed.

• Experience0 - 2 Years
• No. of Openings50
• EducationAny Bachelor Degree
• Rolecustomer care associate
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office