Customer Care Job Vacancies in Mohali

We are looking for a motivated Sales Coordinator to support our sales team in Aerocity, Mohali. This entry-level role requires a graduate with a passion for sales and excellent organizational skills.Key Responsibilities:- **Assist Sales Team**: Provide administrative support by managing schedules, preparing sales reports, and coordinating meetings to ensure smooth operations.- **Customer Interaction**: Communicate with clients to answer inquiries, provide product information, and resolve any issues, ensuring a positive customer experience.- **Sales Data Management**: Maintain and update sales databases with accurate information, tracking leads and sales progress to aid in decision-making.- **Collaboration**: Work closely with marketing and other departments to prepare promotional materials and align strategies for sales initiatives.- **Order Processing**: Handle order entry and follow up on order status, ensuring timely delivery and customer satisfaction.Required Skills and Expectations:The ideal candidate should have strong communication skills and be able to work well in a team. Attention to detail is essential, as is the ability to prioritize tasks and meet deadlines. Proficiency in Microsoft Office applications is required, and familiarity with CRM software is an advantage. A proactive attitude and willingness to learn are important, as you will be supporting various sales activities while building your skills in a dynamic environment.

We are looking for a friendly and attentive Restaurant Waiter to join our team in Mohali. In this role, you will be responsible for providing excellent service to our guests and ensuring they have an enjoyable dining experience.**Key Responsibilities:**- **Greet Customers:** Welcome guests warmly as they arrive and guide them to their seats, creating a positive first impression.- **Take Orders:** Accurately take food and drink orders from customers, ensuring to clarify any special requests or dietary needs.- **Serve Food and Beverages:** Deliver meals and drinks to tables promptly while checking in with customers to ensure satisfaction.- **Handle Payments:** Process customer payments accurately and efficiently, providing receipts as needed.- **Maintain Cleanliness:** Keep the dining area clean and organized by clearing tables, replenishing utensils, and ensuring a tidy environment.- **Assist with Menu Knowledge:** Stay informed about menu items and daily specials to answer any questions and make recommendations.**Required Skills and Expectations:**Candidates should have good communication skills to interact with guests effectively. An understanding of customer service is essential, along with the ability to work in a fast-paced environment. Being reliable and punctual is crucial, as is a friendly demeanor. No prior experience is necessary, but a positive attitude and a willingness to learn are expected. Maintain a professional appearance and follow restaurant policies and procedures at all times.

Job description:Company nameAerial Telecom Solutions Private LimitedJob titleCustomer Care ExecutiveJob role/ categoryCustomer Support - BPO / Voice / BlendedJob typeFull Time Day shiftWork typeWork from officeHR connect no 9882354123Job locationPhase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071, IndiaJob Type: Full-timeBenefits:Health insuranceWork Location: In person

Restaurant manager for cashier and management Should be smart for cash counter with good communication skill

We are looking for a Front Office Executive to join our team in Mohali, India. This entry-level position is perfect for fresh graduates or those with limited experience who are eager to begin their career in a professional environment.The Front Office Executive will be the first point of contact for visitors and clients, making a positive impression and ensuring smooth communication within the organization. Key responsibilities include:- **Greeting Visitors:** Welcome guests warmly and guide them to the appropriate point of contact, ensuring they feel valued and well-received.- **Answering Phone Calls:** Manage incoming calls professionally, providing information as needed, and transferring calls to the relevant departments or individuals.- **Scheduling Appointments:** Coordinate appointments for team members, maintaining an organized calendar and ensuring that all meetings are efficiently scheduled.- **Maintain Front Office:** Keep the reception area tidy, ensuring it reflects a professional image and is equipped with necessary materials like brochures and business cards.Required skills and expectations include:- **Communication Skills:** Excellent verbal and written communication skills are essential for interacting with clients and team members effectively.- **Organizational Skills:** Strong organizational abilities are necessary to manage multiple tasks and appointments efficiently.- **Computer Proficiency:** Basic knowledge of computer applications is required to handle job responsibilities effectively.- **Professional Appearance:** The candidate should maintain a professional demeanor and appearance at all times, reflecting the company

Job Description: To escalate the queries of the customer via call, phone & Chat, mail. Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customer

We are seeking a dedicated Customer Care Associate to provide excellent service to our customers. This is a full-time position located in Sector 78 and is open to female candidates, including fresh graduates.**Key Responsibilities:**- **Customer Assistance:** Respond to customer inquiries through phone, email, or chat, providing clear and accurate information.- **Issue Resolution:** Identify and resolve customer issues efficiently, ensuring satisfaction while adhering to company policies.- **Product Knowledge:** Maintain a thorough understanding of our products and services to offer helpful guidance and recommendations.- **Record Keeping:** Document customer interactions and feedback in our database for quality assurance and service improvement.- **Team Collaboration:** Work closely with other team members to ensure smooth operations and share necessary updates regarding customer feedback.**Required Skills and Expectations:**- Candidates must have completed their 12th grade and be eager to start their career in customer service.- Strong verbal and written communication skills are essential, as the role requires clear interaction with customers.- A friendly and approachable demeanor is necessary to create a positive experience for every customer.- Basic computer skills and familiarity with using common software applications will aid in completing daily tasks efficiently.- The ideal candidate should be a quick learner, adaptable, and capable of working in a fast-paced environment.If you are passionate about helping others and thrive in a team setting, we encourage you to apply.

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

Job Summary:We are looking for a Customer Relationship Manager to build and maintain strong relationships with customers, ensure high satisfaction, and drive repeat business.Key Responsibilities:Manage and maintain customer relationshipsHandle customer queries, complaints, and feedbackEnsure timely follow-ups and issue resolutionMaintain customer database and recordsCoordinate with sales and support teamsIdentify opportunities for upselling/cross-selling

We are looking for a skilled barber with 1 to 2 years of experience to join our team in Kharar Mohali. The ideal candidate will have a diploma in barbering and a passion for providing excellent grooming services to clients.Key responsibilities include:- **Hair Cutting and Styling**: Provide a variety of haircuts and styles according to client preferences, ensuring customer satisfaction and comfort during the process.- **Shaving and Beard Grooming**: Skillfully perform shaving, beard trimming, and styling to enhance client appearances and meet their grooming needs.- **Customer Service**: Build strong relationships with clients by understanding their requirements, offering personalized advice, and ensuring a pleasant environment.- **Maintaining Cleanliness**: Keep the working area clean and organized, adhering to hygiene standards and ensuring all tools are properly sanitized.- **Product Recommendations**: Advise clients on suitable grooming products and techniques to maintain their hairstyles and appearance at home.Required skills and expectations include:Candidates must have strong practical barbering skills and knowledge of various cutting techniques. Good communication and interpersonal abilities are essential to create a friendly atmosphere for clients. A keen eye for detail is important to ensure high-quality finishes, while time management skills will help manage appointments effectively. A professional appearance and attitude will be expected at all times in this client-facing role.

As a Front Office Executive, you will play a crucial role in creating a welcoming atmosphere for visitors and managing daily administrative tasks essential for smooth operations. Your responsibilities will include:- **Greeting Visitors**: You will be the first point of contact for guests, welcoming them with a friendly demeanor and directing them to the appropriate personnel.- **Handling Phone Calls**: You will manage incoming calls, providing information and directing inquiries to the correct department or individual.- **Managing Appointments**: You will schedule and coordinate appointments for staff members, ensuring efficient use of time and resources.- **Maintaining the Front Desk Area**: You will keep the front office organized and presentable, creating a professional environment for visitors and employees.- **Assisting with Administrative Tasks**: You will support day-to-day office operations, such as filing documents, handling mail, and maintaining office supplies.To succeed in this role, you should possess the following skills and qualities:- **Good Communication Skills**: You must be able to convey information clearly and interact positively with guests and colleagues.- **Organizational Skills**: Being detail-oriented and able to manage multiple tasks efficiently is essential for smooth office operations.- **Basic Computer Proficiency**: Familiarity with office software and phone systems will help you perform your tasks effectively.- **Professional Appearance**: As a Front Office Executive, you should maintain a neat and professional appearance, as this reflects the companys image.- **Reliability and Punctuality**: Adhering to work schedules and being dependable is crucial for maintaining workflow and assisting your team.

Meesho Company ltd. hiring delivery boy for local area for delivering meesho packages to customerssalary fixed 16000 to 19000incentive 62400

We are seeking a dedicated Spa Therapist to join our team. In this role, you will provide excellent spa services to our clients, ensuring that they receive high-quality treatments in a relaxing environment.**Key Responsibilities:**- **Provide Spa Treatments:** Administer various treatments such as massages, facials, and body scrubs to enhance client relaxation and well-being.- **Client Consultation:** Engage with clients to understand their needs and preferences before each treatment, ensuring a personalized experience.- **Maintain Cleanliness:** Ensure that all spa areas, treatment rooms, and equipment are kept clean and organized following health and safety guidelines.- **Product Knowledge:** Stay informed about spa products and treatments to provide accurate information and recommendations to clients.- **Schedule Appointments:** Assist in managing the appointment calendar and ensuring timely service for all clients.- **Build Client Relationships:** Foster a welcoming environment and develop relationships with clients to encourage repeat visits and loyalty.**Required Skills and Expectations:**Candidates should have excellent communication skills, allowing for effective interaction with clients. A friendly and positive demeanor is essential to create a relaxing atmosphere. Basic knowledge of spa treatments and products is an advantage but not necessary for candidates with a willingness to learn. Since this role is part-time, flexibility in scheduling is expected. A commitment to providing exceptional customer service and a passion for wellness and beauty are key traits for success in this position.

We are looking for a dedicated Customer Care Executive to join our team in Mohali. This role is ideal for individuals with a passion for helping others and strong communication skills. You will be the first point of contact for our customers, assisting them with their inquiries and concerns.**Key Responsibilities:**- **Responding to Customer Inquiries:** Answer customer questions via phone, email, or chat, providing accurate information to resolve issues.- **Assisting with Orders and Services:** Help customers with placing, tracking, and managing their orders, ensuring a smooth experience.- **Handling Complaints:** Address customer complaints professionally, working to find quick and effective solutions to their problems.- **Maintaining Customer Records:** Ensure that all customer interactions are logged and updated in the system, maintaining accurate records for future reference.- **Providing Feedback:** Share insights and customer feedback with management to help improve processes and services.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and be comfortable working full-time in an office environment. Strong verbal and written communication skills are essential for effectively interacting with customers. You should be patient, empathetic, and possess a customer-centric attitude. Basic computer skills are needed to manage customer interactions, and being able to work in a fast-paced setting is a plus. A willingness to learn and adapt quickly will help you thrive in this role. Freshers are welcome to apply, as we value a positive attitude and eagerness to grow.

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. **Issue Resolution**: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. **Feedback Collection**: Gather customer feedback to help improve our services and share suggestions with the team.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

Candidate must have good knowledge about immigration industry, able to take targets and capable to achieve that targets on time

Customer Care is a service provided by a company to assist customers before, during, and after purchasing a product or service. The main goal of customer care is to ensure customer satisfaction by resolving issues, answering questions, and providing accurate information in a professional and timely manner.

Telecaller required for immigration consultancy office in Mohali.Job Details: Calling clients and explaining visa services Punjabi / Hindi speaking required Basic computer knowledge Freshers can also applySalary: 10,000 20,000 + incentivesLocation: MohaliInterested candidates can call or WhatsApp for interview.