Customer Representative 12th Pass Experience Jobs in Bangalore

Job Title: Customer Support / Telesales Executive (Sky HM Process) Location: Brookfield, Bangalore Job Highlights: Salary:* Freshers 21,000 per month (Approx. 2.5 LPA)* Experienced 23,000 per month (Approx. 2.7 LPA) Attractive upselling incentives One-way free drop facility provided 5 days working with 2 rotational offs Eligibility: SSLC (10th pass) and above Both freshers and experienced candidates who are energetic and enthusiastic Key Responsibilities: Handle inbound and/or outbound customer calls Promote and upsell company products/services Achieve daily/weekly targets for calls and sales Maintain accurate records of customer interactions Skills Required: Good communication skills in English and/or regional languages Energetic, positive attitude and willingness to learn Ability to work in rotational shifts

Roles and Responsibilities1. Managing Inquiries: Handling incoming calls, emails, and chat inquiries from customers regarding internet services.2. Technical Support: Assisting customers with troubleshooting internet connectivity issues, modem/router setup, and other technical problems.3. Billing and Payments: Addressing billing inquiries, processing payments, and resolving any payment-related issues.4. Service Upgrades and Sales: Informing customers about service upgrades, new plans, and promotions, and assisting with plan changes.5. Complaint Resolution: Handling customer complaints, providing solutions, and ensuring customer satisfaction.6. Account Management: Managing customer accounts, updating information, and ensuring data accuracy.7. Feedback Collection: Gathering customer feedback to improve service quality and customer experience.8. Documentation: Maintaining records of customer interactions, transactions, and issues for future reference

About the JobPosition: Customer Service RepresentativeCompany: E-Solutions IT Services Pvt LtdLocation: Mumbai, IndiaExperience: 2 to 3 yearsJob Summary:We are seeking a dedicated and customer-oriented professional to join our team as a Customer Service Executive. The successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.Key Responsibilities: Act as the main point of contact for customers, addressing inquiries and resolving issues efficiently. Collaborate with internal teams, including operations and sales, to ensure smooth service delivery. Keep accurate records of customer interactions and transactions in the CRM system. Manage shipment-related queries, provide updates, and address complaints promptly.Please visit below google form and apply directly or submit resume :https://sites.google.com/view/esolutionsit/home

Job Summary:We are looking for a dedicated Customer Care Representative to join our company. This role is pivotal in providing exceptional service to our clients, addressing their inquiries, and ensuring a positive experience throughout their interactions with our company.Key Responsibilities:Client Interaction: Serve as the primary point of contact for clients, responding to inquiries via phone, email, and in-person with professionalism and courtesy.Information Provision: Provide accurate and timely information to the clients.Issue Resolution: Address and resolve client issues and complaints promptly, ensuring a positive outcome and maintaining high levels of client satisfaction.Record Keeping: Maintain detailed records of client interactions, transactions, and feedback in the companys CRM system.Collaboration: Work closely with other departments, such as sales and maintenance, to ensure seamless service delivery and address client needs effectively.Follow-Up: Conduct follow-ups with clients to ensure their issues are resolved and gather feedback for continuous improvement.Market Awareness: Stay informed about company policies, services, and market trends to provide up-to-date information to clients.

Customer Support RepresentativeCompany Overview:We pride ourselves on delivering exceptional customer service to ensure our customers have a seamless experience with our products/services. As we continue to grow, we are seeking a dedicated and motivated Customer Support Representative to join our team.Position Overview:We are looking for a Customer Support Representative to assist our customers with inquiries, concerns, and technical issues. The ideal candidate will be passionate about helping others, possess excellent communication skills, and have a strong attention to detail.Responsibilities:Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.Provide accurate information about our products/services, pricing, and policies.Assist customers with troubleshooting technical issues and escalate complex problems to the appropriate department.Process orders, returns, and exchanges efficiently and accurately.Maintain a high level of customer satisfaction by resolving issues promptly and effectively.Keep detailed records of customer interactions, transactions, comments, and complaints.Collaborate with other team members to improve customer support processes and procedures.Stay up-to-date on product knowledge, industry trends, and company policies.Requirements:Previous experience in customer service or a related field preferred.Excellent communication skills, both written and verbal.Strong problem-solving abilities and attention to detail.Ability to multitask and prioritize in a fast-paced environment.Proficiency in computer skills and familiarity with CRM software.Positive attitude and a passion for helping others.Flexibility to work evenings, weekends, and holidays as needed.High school diploma or equivalent required; additional education or certification in customer service is a plus.

We have openings for customer support and telesales Executive in bpo sector.Good communication in English.English with regional languages like hindi,malayalam,telugu,tamil,kanada.We need immediate joiners

Analyze reputation factors and measure brand reputation Create an amazing client experience by providing positive content via email, posts, and tweetsContribute to the brands excellent reputation by regularly reviewing information about our products and services from different outlets, including search engines, social media and communities, blogs, and forumsExamine the facts surrounding social media (negative) comments to provide positive and professional responsesRecognize possible negative situations and crises and use conflict resolution concepts to solve issuesProvide mechanisms to prevent and effectively deal with online reputation threatsMonitor and assess revised and new content to make improvement suggestions for SEO optimization Detect ongoing trends and mitigation options by collecting and analyzing online data Submit regular reports to the management

We are looking for 2 Customer Service Executive Posts in Frazer Town, with deep knowledge in Customer Relationship, Customer Care, Customer Support, Customer Service Operations, Customer Care Representative, Customer Associate, Customer Care Consultant, Sales Consultant and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

Hiring for International Voice Process/Non Voice Process - Gaming Email SupportWe are Hiring!!!Greetings from IntouchCXFresher's & Experience Candidates can Apply.Interested candidates can contact the HR Directly!FRESHERS' and EXPERIENCED(any BPO experience) (Email / Chat support)For Voice process(min 6 months experience in international voice)Qualification : 10+2 or Diploma or GraduateSalary Fresher : 15k Take Home + 6k Performance based IncentiveExperience : upto 30k + 6k Performance based Incentive5 days working, 2 days off2 way Cab, Free Food FacilityContact Person: HR Meghana R AminVenue: 24-7 Intouch, No. 92/1B, Konappana Agrahara, Electronics City Phase 1, Bangalore, India - 560 100Landmark - Adjacent to Kaveri Hospital.Interview Timing - 10:00AM - 4:00PMInterview Days : Monday To Friday.Documents to be carriedUpdated ResumeAadhaar Card / PAN Card

We,re into apple repairs support looking for profile who can give support to customer and provide correct information

JOB DESCRIPTION OF CARE COORDINATORTelos People is a company taking a modern approach to the process optimization industry. Leveraging thepower of People and transformative processes that allow both extension and integration. We are changing perceptions of what outsourcing is and can be, and we did that by building truly connected cultures in offices and our locations, and by simply treating our employees better. With Telos People, we are all a team and family, and you'll see that true difference when partnering with us.The Care Coordinator is the link between the client, the Care Planner, and the frontline caregivers.The Care Coordinator is in most cases the first line of contact with a potential new client; they are usually thefirst impression.The Care Coordinator is a crucial member of the Care Team. They are responsible for coordinating service delivery by assisting the Care Planner / Supervisors in the smooth function of the services.PRIMARY DUTIES Receives the inbound care inquiry and messages, completes the inquiry form, and forwards the formto the Care Planner. Ensures all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers for clients. Manage After-Hours Coordinator responsibility at every shift. Supervise, schedule, and coordinate the day-to-day activities of caregivers. Responds to scheduling and client care urgencies and reports to the Care Planner / Supervisor. Communicates continually with associates and clients to evaluate service. Respond promptly and courteously to all client inquiries, gather information, and send the requestform to Care Planners to take it forward.REQUIREMENTS Requires a minimum of 3 to 5 years of progressive experience in health care voice operations. Priorexperience working in the healthcare industry or healthcare process/BPO is preferred. Post-Secondary Education - college diploma or bachelors

Specific Responsibilities Handle inbound calling for customer service. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of customer interactions, process customer accounts. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers.

Excellent communication skills.Creative thinking skills.The patience and ability to engage customers in conversation.Good sales ability.Working knowledge of relevant computer software.Excellent interpersonal and problem solving skills.

Front desk executive role in a sports club. (Shift time: 05am to 02pm OR 02pm to 11pm)Should take facility ownershipDaily transactions entryCustomer engagementEnquiries managementTaking admissionsTracking attendanceBookings managementInvoicing and billingStudents and parents engagementEnsure the facility is cleanIn-store marketing and salesRegular reporting