Analyze reputation factors and measure brand reputation
Create an amazing client experience by providing positive content via email, posts, and tweets
Contribute to the brand’s excellent reputation by regularly reviewing information about our products and services from different outlets, including search engines, social media and communities, blogs, and forums
Examine the facts surrounding social media (negative) comments to provide positive and professional responses
Recognize possible negative situations and crises and use conflict resolution concepts to solve issues
Provide mechanisms to prevent and effectively deal with online reputation threats
Monitor and assess revised and new content to make improvement suggestions for SEO optimization
Detect ongoing trends and mitigation options by collecting and analyzing online data
Submit regular reports to the management