Customer Representative

Specific Responsibilities

â–ª Handle inbound calling for customer service.

▪ Identify and assess customers’ needs to achieve satisfaction.

â–ª Build sustainable relationships and trust with customer accounts through open and interactive

â–ª communication.

â–ª Provide accurate, valid, and complete information by using the right methods/tools.

â–ª Handle customer complaints, provide appropriate solutions and alternatives within the time limits

â–ª Conduct follow-ups to ensure complete resolution of issues.

â–ª Keep records of customer interactions, process customer accounts.

â–ª Follow communication procedures, guidelines, and policies.

â–ª Take the extra mile to engage customers.

• Experience

  1 - 5 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office