Customer Support Executive Jobs For Freshers - Kanpur

We are looking for a Customer Support Executive to join our team in Kanpur. This is an entry-level position suitable for candidates with 0 to 2 years of experience. You will have the opportunity to work from home, providing assistance to customers and ensuring their y Responsibilities:nn1. Respond to Customer Inquiries: You will address questions and concerns from customers via phone, chat, or email. Prompt and clear communication is essential to help resolve issues 2. Provide Product Information: You will assist customers by providing detailed information about our products and services, guiding them to make informed 3. Resolve Issues: You will troubleshoot and resolve customer complaints and issues, ensuring a positive customer 4. Maintain Records: Keeping accurate records of customer interactions and transactions is a key part of this role. This helps us improve our services and track customer quired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset are crucial for success in this role. You should be comfortable using computers and various communication tools. A basic understanding of customer service principles will be beneficial, along with a willingness to learn and adapt in a fast-paced environment. Since this position is remote, self-motivation and good time management are important attributes.

• Experience

  0 - 2 Years

• No. of Openings

  870

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab