Customer Care Fresher Jobs in Chhattisgarh

As an Airport Supervisor in Raipur, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities and skills will include:**Key Responsibilities:**- **Oversee Daily Operations:** You will manage the airport's daily activities, ensuring everything runs efficiently from check-in to boarding.- **Supervise Staff:** You will lead and guide a team of airport staff, helping them fulfill their roles effectively and providing support where needed.- **Customer Relations:** You will assist passengers with their queries and issues, ensuring they receive the best possible service and a positive experience.- **Safety Compliance:** You will ensure that safety protocols are followed by staff and that the airport remains a safe environment for all passengers.- **Coordination with Departments:** You will collaborate with various airport departments, such as security and baggage handling, to ensure tasks are completed smoothly and on time.**Required Skills and Expectations:**- **Communication Skills:** You must communicate clearly and effectively with passengers and staff, both verbally and in writing.- **Problem-Solving Abilities:** You should be able to handle unexpected issues promptly and make decisions that support operational efficiency and customer satisfaction.- **Leadership Qualities:** You should possess the ability to lead a team, motivate staff, and foster a collaborative work environment.- **Attention to Detail:** You must pay close attention to procedures and operations to ensure safety and efficiency at the airport.- **Adaptability:** You should be flexible and willing to handle shifting priorities, especially during busy travel periods. Candidates should have completed the 12th grade and have between 0 to 6 years of experience in customer service or a related field. A positive attitude and commitment to excellence are essential for success in this role.

We are seeking dedicated individuals for the position of Ground Staff in Raipur. This full-time role is perfect for freshers who have completed their 10th grade. **Key Responsibilities:**- **Customer Service**: Assist passengers with check-in, boarding, and other queries to ensure a smooth travel experience.- **Baggage Handling**: Safely manage and transport luggage, ensuring it is loaded and unloaded properly from the aircraft.- **Safety Checks**: Conduct routine checks on equipment and facilities to maintain safety standards at the airport.- **Team Collaboration**: Work closely with other staff members to coordinate tasks and ensure efficient operations.- **Problem Resolution**: Handle any issues or complaints from passengers, providing appropriate solutions in a professional manner.**Required Skills and Expectations:**- Applicants should have completed their 10th grade education, showcasing a commitment to basic education.- Strong communication skills are essential to interact effectively with passengers and team members.- A friendly and approachable demeanor is important, as ground staff are often the first point of contact for travelers.- Basic problem-solving abilities are needed to handle passenger issues efficiently.- Teamwork skills are crucial, as the role requires cooperation with various airport departments.- A willingness to learn and adapt in a fast-paced environment is expected to thrive in this role.

We are seeking an Aadhaar Operator for our office in Surajpur, Chhattisgarh. The ideal candidate should be a graduate and have a keen interest in data entry and customer service. Experience is not mandatory, making this an excellent opportunity for recent graduates.Key Responsibilities:- Data Entry: Accurately enter and update customer data into the Aadhaar system, ensuring all information is correct and complete.- Customer Assistance: Assist individuals in the Aadhaar enrollment process, guiding them through the necessary steps and addressing any questions they may have.- Document Verification: Review applicant documents for completeness and validity, ensuring all requirements for Aadhaar registration are met.- Record Management: Maintain and organize data files, ensuring that all records are secure and easily accessible as needed.Required Skills and Expectations:Candidates should possess strong attention to detail to minimize errors during data entry. Good communication skills are essential for effectively interacting with customers and providing clear guidance. Proficiency in basic computer applications and familiarity with data management software is important. The ability to work efficiently in a team and manage time effectively will be crucial for success in this role. A commitment to maintaining confidentiality and adhering to regulations is expected. This position offers a valued opportunity for professional growth in the public service domain.

We are looking for dedicated Airport Staff to join our team at Raipur. This full-time position is ideal for freshers who have completed their 12th grade. The role involves a variety of tasks essential for supporting airport operations and ensuring a smooth experience for travelers.**Key Responsibilities:**- **Customer Service:** Greet passengers upon arrival, assist with queries, and ensure a friendly atmosphere throughout their journey.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling luggage.- **Baggage Management:** Ensure all baggage is handled carefully, assisting with loading, unloading, and directing passengers to the appropriate baggage claim area.- **Security Protocols:** Follow and implement safety procedures, including checking identification and guiding passengers through security checks.- **Information Updates:** Provide passengers with flight information, updates on departures and arrivals, and any changes in luggage policies.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and staff. A polite and professional demeanor is essential for providing great customer service. Basic computer skills are necessary for handling check-in systems and data entry. Physical stamina is required, as the job may involve standing for long periods and moving luggage. A positive attitude and the ability to work in a fast-paced environment are crucial for success in this role. Teamwork and cooperation with other airport staff will help maintain efficient operations.

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. **Issue Resolution**: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. **Product Guidance**: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. **Feedback Collection**: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.

Join our team as an Airlines Cabin Crew member in Goa, India. This entry-level position is ideal for individuals who have completed their 12th grade and are looking to start their careers in the aviation industry.As an Airlines Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers during flights. Key responsibilities include:- **Passenger Safety**: You will be trained to handle safety procedures, ensuring that all safety equipment is operational and that passengers follow safety protocols.- **Customer Service**: Delivering exceptional service is essential. You will assist passengers with their needs, including serving meals and answering questions about the flight.- **Emergency Response**: In case of emergencies, you will implement safety drills and assist in evacuating the aircraft, ensuring passenger safety is your top priority.- **Team Collaboration**: You will work closely with fellow crew members and the flight crew, promoting a positive and efficient work environment to guarantee smooth operations.To succeed in this role, you should possess strong communication and interpersonal skills, enabling you to interact effectively with passengers and colleagues. A friendly and approachable attitude is important, as well as the ability to work in a fast-paced environment. You must be flexible with working hours, including weekends and holidays, as flights may vary. A commitment to providing top-notch customer service while ensuring passenger safety is crucial in this rewarding role.

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

Key Responsibilities:1. Airport Ticketing: Assist passengers with ticketing services, including booking flights, issuing boarding passes, and processing payments.2. Airline Operations: Coordinate and oversee various airline operations, such as baggage handling, aircraft maintenance, and flight scheduling.3. Aviation Hospitality: Provide exceptional customer service to passengers, ensuring a comfortable and enjoyable travel experience.4. Aviation Security: Monitor and enforce airport security protocols to ensure the safety and security of passengers, staff, and aircraft.5. Ground Staff Activities: Support ground operations, including aircraft marshalling, passenger assistance, and baggage handling.6. Cargo Handling: Manage the handling, storage, and transportation of cargo shipments to and from the airport.7. Personality Development: Continuously improve interpersonal and communication skills to enhance interactions with passengers and colleagues.8. Basic Computer Skills: Utilize computer systems and software to process bookings, check-in passengers, and manage airport operations efficiently.Required Skills and Expectations:- Strong communication and interpersonal skills to interact effectively with passengers and colleagues.- Ability to work in a fast-paced and dynamic environment, handling multiple tasks simultaneously.- Attention to detail and accuracy in ticketing, baggage handling, and other airport operations.- Basic knowledge of computer systems and software for efficient handling of booking and check-in procedures.- Willingness to adhere to strict airport security protocols and regulations to ensure a safe travel environment.

Job DetailsLocation: One97 Communications Ltd (Paytm), 1st floor , Above Ashirwad Distributor near Dindayal Garden, Bilaspur, ChhattisgarhEmployment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 30Created At: 16 September 2025Updated At: 25 September 2025Salary: ,INR 16000 - 21000 / monthlyApplication Deadline: Not specifiedDescription:Job Summary:Paytm is seeking enthusiastic and customer-focused Field Executives to join our Service Department across various locations in Chhattisgarh. This is a service-oriented role, not a sales position. You will visit merchants and help resolve product-related issues while ensuring smooth usage of Paytm services and devices.Key Responsibilities:1. Service Support Tasks:Visit customers for servicing of Paytm deviceReplace faulty Soundbox / QR Code.Replace non-working EDC (Card Swipe) machines.Assist customers in activating and using Paytm services.Reactivate services for old or inactive Paytm users (win-back).2. Cross-Selling & Onboarding:Educate merchants about:Gold SIPLoan and Insurance productsConduct Welcome Visits for newly onboarded loan merchants.Daily Target:Complete 10+ tasks per day, combining both service and cross-sell activities.Salary & Benefits:21,000 CTC16,500 In-Hand SalaryAdditional Incentives based on task performanceCandidate Requirements:Good communication and customer handling skillsMust own a SmartphoneMust have a Bike and a Valid Driving LicenseMobile number must be linked to Aadhaar and Bank AccountWhy Join Us?Fixed salary with performance-based incentivesOpportunity to work with one of Indias leading digital platformsHands-on field experience and career growth in the service domainSkills:SalesMarketing00Experience: Not specifiedQualification Requirements: 12thAbout the CompanyName: One 97 Communications Ltd,Address:Area: Above Ashirwad Distributor near Dindayal GardenCity: BilaspurPincode: ChhattisgarhStreet: One97 Communications Ltd (Paytm), 1st floorLocation Link: View on MapHiring Need: Immediate

We are looking for a dedicated Aadhar Operator to join our team in Korba, Chhattisgarh. This full-time role is ideal for recent graduates or those with up to three years of experience.The Aadhar Operator will be responsible for handling various tasks related to Aadhar enrollment and verification processes. Key responsibilities include:1. **Data Entry**: Accurately input personal information and biometric data of applicants into the Aadhar system, ensuring precision and compliance with guidelines.2. **Verification**: Verify documents submitted by applicants to validate identity and ensure all information is correctly captured, maintaining the integrity of the Aadhar database.3. **Customer Assistance**: Provide courteous service to applicants, addressing inquiries and assisting them throughout the enrollment process to enhance their experience.4. **System Maintenance**: Regularly update and maintain databases to ensure the availability of current information and troubleshoot any issues that arise during the enrollment process.Candidates must possess excellent attention to detail and strong organizational skills, as they will be managing sensitive personal data. Good communication skills are essential for effectively interacting with applicants and addressing their concerns. Proficiency in basic computer operations and familiarity with data entry software are important for success in this role. A commitment to following set procedures and confidentiality standards is also crucial.

We are seeking an enthusiastic Aadhar Operator to join our team in Jagdalpur, Chhattisgarh. This full-time position is suitable for recent graduates and offers a great opportunity for individuals looking to start their careers in data management and public service.Key Responsibilities:1. **Data Entry**: Accurately enter and update information into the Aadhar database. Attention to detail is crucial to ensure all records are correct and updated in real-time.2. **Verification**: Check and verify the documents submitted by individuals applying for Aadhar. This includes confirming identities and ensuring all necessary paperwork is complete.3. **Customer Assistance**: Provide help to individuals visiting the office for Aadhar registration or updates. You will answer questions, assist with the process, and guide them in filling out forms.4. **Maintaining Confidentiality**: Handle sensitive personal information with care and ensure that all data is kept secure and confidential at all times.Required Skills and Expectations:Candidates must possess strong organizational skills and have a meticulous eye for detail to maintain accurate records. Proficiency in computer applications, particularly data entry tools, is essential. Good communication skills are necessary to effectively interact with applicants and team members. Candidates should be able to work well under pressure and manage time effectively. A commitment to maintaining the highest standards of confidentiality and integrity in handling Aadhar data is crucial for this role.

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

Key Responsibilities:1. Airport Ticketing: Handle ticketing processes for passengers, including booking, issuing, and cancelling tickets.2. Airline Operations: Assist with various airline operations tasks such as check-in, boarding, and baggage handling.3. Aviation Security: Ensure the safety and security of passengers, staff, and airport facilities by following security protocols.4. Hospitality: Provide excellent customer service to passengers by assisting with inquiries, resolving issues, and ensuring a pleasant airport experience.5. Ground Staff Activities: Assist with ground operations such as aircraft marshalling, towing, and refueling.6. Cargo Handling: Manage the loading and unloading of cargo onto aircraft while ensuring proper handling and storage.7. Basic Computer Skills: Utilize computer systems to input passenger information, check flight schedules, and generate reports.Required Skills and Expectations:1. Education: Minimum of 12th Pass or equivalent for entry-level positions in airport staff roles.2. Strong Communication: Excellent communication skills to interact effectively with passengers and colleagues.3. Customer Service: Ability to provide exceptional customer service and handle passenger inquiries and concerns professionally.4. Adaptability: Willingness to work in a fast-paced and dynamic airport environment with changing priorities.5. Attention to Detail: Ability to perform tasks accurately and efficiently, paying attention to detail in ticketing, baggage handling, and security procedures.6. Teamwork: Collaborate with other staff members and departments to ensure smooth airport operations.7. Physical Fitness: Capable of standing, walking, and lifting heavy objects as required in cargo handling and ground staff activities.

The role of an Airlines Executive involves overseeing various aspects of operations within the aviation industry. Responsibilities include maintaining positive customer relationships, ensuring smooth airline operations, coordinating passenger services, and providing exceptional customer service.Key skills required for this role include:1. Customer Relationship: Ability to build and maintain strong relationships with customers to ensure a high level of satisfaction and loyalty.2. Airline Operations: Knowledge of all aspects of airline operations, including scheduling, ticketing, and baggage handling.

Ground Staff Supervisor plays a crucial role in ensuring smooth operations at the airport. The main responsibilities include coordinating ground staff activities, overseeing ground handling and cargo handling operations, and managing airport ground operations. The supervisor is also responsible for ensuring excellent customer service and handling any issues that may arise.Key skills required for this role include a strong understanding of airport operations, excellent customer service skills, and the ability to effectively manage a team of ground staff.