Face-to-Face For Customer Care Executive Jobs (Freshers)

To log on by time & individual code in the respective counter

To check the ticket rolls & printers for functionality

To enter the ticket roll number in the register

To check the log book for previous entries, comments, instructions & notes written by other associates or

. supervisor

To take printouts of internet bookings & printing the tickets for the same as per supervisors instructions

To issue tickets against the net booking printout

To check for any block booking from the Marketing Department & accounting for the same

To offer seat selection to the patrons as the case may be

To issue tickets, collect cash and entering in the computer (number of tickets, price, stall/upper stall)

To account for tele-bookings. The tickets are to be collected 45 minutes before the show

To account for complementary tickets and offer charges

To redeem Home Delivery voucher at the counter

To refund money with prior permission from the manager in case of cancellation of any show

To make entries if any in the log book at the end of the shift/while shifting the counter

To submit days collection to Accounts Dept. along with denomination of notes

To maintain cleanliness & hygiene In the serving area & shelves

To greet the customers well & offer them friendly & satisfying services

To guide the customers & provide them with the needed information

To check the log book for any comments, instructions & notes mentioned in the previous day/shift

To check the freshness of food

To replace the food if customer is not satisfied

To enter customer complaints & other details in the log book & bring them to supervisors notice

To display & arrange snacks as per FIFO (First in First Out) method

To maintain the GRN (Goods Receipt Note)

To take physical count of food (sandwiches & samosas) when the goods come in, and also at the time of

opening & closing the counter

To record shortages if any & getting them settled from the vendors

To get the spoilt/ left over food (sandwiches & samosas) replaced from the vendors in the morning

To place an order with the vendors as per requirements

To get approvals from the supervisors for every requisition

To maintain staff sale & complimentary sale register

To maintain sales sheet recording the details of every sale like number of items sold, amount collected,

opening & closing balances etc.

To maintain the café inventory register

To take float money in the morning & returning in the evening to accounts department

To tally cash balance at the end of the day/shift

Any other activities that the Management may decide from time to time.

• Experience

  Fresher

• No. of Openings

  5

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Media / Entertainment / Broadcasting

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Face interview location

  Mukta A2 Cinemas, Nagar Palika Road, Shanti Nagar Bhilai 3