Customer Care Executive

Panna Diamond World

1 - 5 Years
2 Openings
1.5-2.0 Lac/Yr
Barabazar

Key Skills

Calling Executive Communication Skills Ms Office Customer Care Walk In

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Job Description

Calling and listening to customers questions and concerns, and providing answers or responses (100 to 150 call need to do per day).

Provide information about products and services

Review or make changes to customer requirements

Record details of customer contacts and actions taken

Review and select standard responses for answers or solutions

Handle incoming and outgoing calls, Whatsapp, SMS, Birthday & Anniversary greetings

Handling Social Media Platform Facebook / Instagram /Google Review

Generate Reference through Customer Contact.

Should have confidence to promote Brand through calling and listing services.

Participate in Jewellery Exhibition, customer calling, DSR filled up, explain EMI schemes etc

Role: Customer Care Executive

Function Area: Customer Service Management

Qualification: Graduation

Age: below 30 yrs.

CTC: INR 12,000 to 15,000 per month (CTC negotiable for the right candidate)

Job type: full time.

Job location: Kolkata- Barabazar

Experience : 1 - 5 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Care Executive

Industry Type : Jewelry / Gems / Precious Stones

Gender : Female

Job Country : India

About Panna Diamond World

Beauty is what beauty does; add to it the spark of jewellery to make the combination perfect. National Award-Winning Actress, the ever-gracious Sharmila Tagore inaugurated the premium flagship store of Panna Diamond World at their store at 24, Camac Square, Camac Street in Kolkata. The flagship store will be exhibiting a distinctive collection of light weight diamond jewellery exclusively for the millennials, the showroom boasts of its most supreme collections in Diamond, both for men and women. It is an amalgamation of the finest of jewels handcrafted to suit ones taste and finesse.