344

Relationship Manager Job Vacancies in Tamil Nadu

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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Nagercoil
CRM Customer Relationship
As a Customer Relationship Manager in Nagercoil, you will play a crucial role in maintaining and enhancing the relationship between the company and its clients. Your primary focus will be on ensuring customer satisfaction and loyalty. **Key Responsibilities:**- **Build Strong Relationships**: Develop lasting relationships with customers by understanding their needs and providing tailored solutions that enhance their experience. - **Respond to Inquiries**: Address customer inquiries and concerns promptly, ensuring that all communications are handled professionally and effectively.- **Manage Customer Accounts**: Oversee customer accounts, ensuring that their details and requirements are up to date, which helps in providing personalized services.- **Analyze Feedback**: Gather and analyze customer feedback to identify areas for improvement and suggest actionable solutions to enhance service delivery.- **Collaborate with Teams**: Work closely with sales and support teams to coordinate efforts and improve service offerings based on customer insights.- **Monitor Customer Satisfaction**: Regularly assess customer satisfaction levels through surveys or direct communication, implementing strategies to address any issues identified.**Required Skills and Expectations:**- A minimum of 2 to 8 years of experience in customer relationship management or a similar role is essential.- Strong communication skills, both verbal and written, are necessary to effectively engage with customers and colleagues.- Problem-solving abilities are crucial for addressing customer concerns and finding appropriate solutions.- You should have a customer-centric mindset, with a focus on enhancing client satisfaction and loyalty.- Proficiency in using customer relationship management software and tools is a plus.- The role requires you to work full-time from the office and adapt to a dynamic work environment.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Chennai
Field Sales Business Loan Personal Loans Sales Officer Openmarket Field Sales Executive Loan Sales Insurance Sales
Key ResponsibilitiesIdentify and acquire new customers for business loans Micro Business loan, Cow Based loansegment)Conduct field visits, generate leads, and build a strong sales pipelineExplain loan products, eligibility, and documentation requirements to clientsAssist customers through the loan application and approval processMaintain relationships with existing clients for cross-selling and referralsMeet and exceed monthly and quarterly sales targetsCoordinate with internal teams for smooth loan processing and disbursalKeep updated with market trends and competitor offeringsRequirementsIf anyone interested Kindly Contact Me : 7010364128 Thanks & Regards .Abishake S IDFC First Bharat Limited
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Opening For Relationship Manager

MONEY BOXX FINANCE LIMITED

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Madurai
Mortgage Loans Customer Relationship Customer Service
Assisting clients: Mortgage Loan Officers guide clients through the loan application process, from application to closing, ensuring they understand the different types of loans and credit options available. 1Analyzing financial status: They evaluate the financial status of applicants, credit, and property evaluations to determine the feasibility of granting loans. 1Providing financial advice: They offer sound financial advice and explain various loan options in a clear and engaging way. 1Maintaining relationships: They build and maintain strong relationships with clients, real estate agents, and other referral sources. 1Ensuring compliance: They ensure all loan applications meet compliance standards and internal policies. 1These responsibilities highlight the importance of the mortgage loan sales office in helping clients achieve their dream of homeownership by providing the necessary support and guidance throughout the loan process. 1
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Erode
Customer Relationship Customer Support Interpersonal Skills Customer Management Problem Management Service Marketing
Job description:We are looking for a dynamic Customer Relationship Executive to manage and strengthen relationships with our customers. The role involves handling inquiries, resolving issues, ensuring customer satisfaction, and driving repeat business. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-centric mindset.Key Responsibilities:Customer Engagement: Build and maintain strong relationships with customers to enhance retention and loyalty.Issue Resolution: Address customer concerns, complaints, and inquiries in a timely and professional manner.Order & Delivery Coordination: Ensure smooth order processing, timely delivery, and post-sales follow-ups.Feedback Collection: Gather customer feedback to improve products, services, and overall experience.Loyalty & Offers: Inform customers about promotions, discounts, and special offers to drive sales.CRM Management: Maintain accurate customer records and interactions in the CRM system.Market Insights: Analyze customer behavior and preferences to provide input for marketing strategies.Skills & Qualifications:Bachelors degree in Business, Marketing, or a related field (preferred).Ability to handle customer queries and complaints efficiently.Good problem-solving and negotiation skills.Familiarity with CRM tools and Microsoft Office.Ability to work in a fast-paced and customer-focused environment
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Athani Erode
Budget Management Export Documentation Digital Marketing Data Analysis Sales Strategies Market Research Global Marketing Logistics Coordination Customer Relationship Management Competitive Analysis Language Skills International Trade Export Regulations Trade Shows Product Positioning Cross-cultural Communication
Job Title: Export Marketing ManagerJob Summary:We are seeking a dynamic and results-driven Export Marketing Manager to develop and expand international business opportunities. The candidate will be responsible for identifying new markets, managing overseas clients, and driving export sales growth.Key Responsibilities:Develop and implement export marketing strategies to increase international salesIdentify new overseas markets and business opportunitiesBuild and maintain strong relationships with international clients and distributorsHandle export documentation, compliance, and logistics coordinationConduct market research and competitor analysisNegotiate contracts, pricing, and terms with global clientsCoordinate with production, supply chain, and finance teamsParticipate in international trade fairs, exhibitions, and business meetingsMonitor export performance and prepare reportsRequired Skills:Strong knowledge of international markets and export proceduresExcellent communication and negotiation skillsProficiency in English (additional languages are an advantage)Good understanding of documentation (Invoice, Packing List, LC, etc.)Analytical and strategic thinking abilityAbility to travel internationally
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Senior Key Relationship Officer - Chennai

Ambianz Consulatancy Services

  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Chennai
Field Sales Banking Sales
SKRO Senior Key Relationship Officer CTC: Up to 3.4 LPA Qualification: Any GraduateExperience: Minimum 6+ months in Home Loan / LAP Role: 100% Field SalesSkills: Strong client sourcing & client relationship management
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Hiring For Insurance Sales Manager

Finsherpa Investments Private Limited

  • 3 - 4 yrs
  • 4.5 Lac/Yr
  • Alwarpet Chennai
Insurance Sales Life Insurance General Insurance Sales Agency Sales HNI Client Handling HNI Relationship Manager
Hiring: Insurance Manager Proprietary ChannelWe are looking for a dynamic Insurance Manager to work closely with the Wealth Management team and provide insurance solutions to Finsherpas existing HNI & Ultra HNI clients (Professionals, Business Owners, CXOs, NRIs).Role: Partner with Wealth Management RMs to identify insurance opportunities Offer suitable insurance solutions to high-value clients Build and maintain strong client relationshipsEligibility: 34 years experience in insurance / financial services / channel sales Strong communication and relationship management skillsCompensation:* Salary: 4 4.5 LPA (Fixed) + Attractive Incentives + Benefits* Location: Alwarpet, Chennai* Contact: 98414 46161
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  • 2 yrs
  • Dindigul
Customer Relationship Customer Service Team Management Skills Interpersonal Skills
We are seeking a motivated and skilled Relationship Manager to join our team in Dindigul. In this role, the main focus will be on building and maintaining strong relationships with clients to enhance customer satisfaction and drive business growth.**Key Responsibilities:**- **Client Engagement:** Actively connect with clients to understand their needs and provide tailored solutions, ensuring a personalized experience.- **Account Management:** Manage a portfolio of clients by maintaining regular communication and providing updates on services, while addressing any concerns they may have.- **Sales Growth:** Identify opportunities for upselling and cross-selling our services to existing clients, contributing to overall revenue targets.- **Feedback Gathering:** Regularly collect client feedback to identify areas for improvement in our services, helping to enhance our offerings based on client needs.- **Reporting and Documentation:** Maintain accurate records of client interactions and transactions, ensuring all information is up to date for future reference.Required skills and expectations include:- A Bachelors degree in Business Administration (B.B.A) or a related field is essential.- Excellent communication and interpersonal skills to effectively build relationships with clients.- A problem-solver who can address client concerns quickly and efficiently.- Strong organizational skills to manage multiple client accounts simultaneously.- A positive attitude and a willingness to learn and adapt in a fast-paced environment.This is a full-time office-based position, and we are looking for a female candidate who is eager to grow in the relationship management field.
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Wealth Advisor - Full Time

Raina Infovision Pvt Ltd

  • 5 - 11 yrs
  • Chennai
HNI Client Handling HNI Relationship Manager Equity Broking Portfolio Manager Wealth Management
Manage & grow 25L+ Super HNI portfolios. Advise on Equity, Derivatives, Currency & Commodity markets. Drive revenue & cross-sell MF, PMS & Insurance. Acquire & retain Chennai-based HNI clients. NISM/IRDA certifications .Existing Chennai HNI portfolio (mandatory)
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Chennai
Customer Relationship Client Servicing Problem Solving Customer Care Convincing Power Revenue Expansion Phone Support Client Relationship Management
The Client Relationship Manager will be responsible for maintaining and enhancing relationships with clients. They will oversee client servicing, address any issues or concerns, and ensure smooth branch administration. The role requires strong customer care skills, problem-solving abilities, and convincing power to drive revenue expansion. The ideal candidate should have at least 4-5 years of experience in a similar role, a graduate degree, and be a female candidate. This is a full-time position with the opportunity to work from home.
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Fresher hiring for Cabin Crew

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Chennai
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Salem
Customer Relationship Team Management Skills
A Relationship Officer manages and nurtures client relationships to drive customer satisfaction, loyalty, and business growth. Key responsibilities include acting as the primary point of contact, identifying client needs to offer tailored products/services, upselling, resolving issues, and meeting sales targets. They often work in banking or sales, maintaining portfolios and reporting to management. Requirements:Qualification: Min 12th,Diploma,DegreeGender: Male/FemaleLocation: Dharmapuri, Krishnagiri, HosurSalary: Basic 15k(PA+Incentives)Freshers can also applyKey ResponsibilitiesClient Relationship Management: Building long-term, trust-based relationships with clients through regular communication (calls, emails, visits).Sales and Promotion: Identifying new business opportunities, cross-selling, and upselling services or products to increase revenue.Client Onboarding and Service: Onboarding new clients, understanding their needs, and ensuring high-quality service delivery.Issue Resolution: Addressing client complaints and concerns promptly and professionally.Portfolio Management: Maintaining detailed customer profiles, providing portfolio updates, and analyzing data to improve service.
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  • Fresher
  • Avadi Chennai
Team Management Sales Management Financial Management Strategic Planning Problem Solving Decision Making Marketing Strategy Market Analysis Leadership Negotiation Competitive Analysis Customer Relationship Management Business Development Communication Skills Budgeting Client Relationship Management Data Analysis Project Management Networking Risk Management
- Act as a liaison between buyers and sellers: Real Estate Agents are responsible for facilitating the buying and selling process of properties by connecting buyers with sellers.- List and advertise properties: Agents are in charge of listing properties for sale or rent and creating compelling advertisements to attract potential buyers or tenants.- Conduct property showings: Real Estate Agents schedule and conduct property showings for interested buyers, showcasing the features and benefits of each property.- Negotiate and close deals: Agents negotiate offers between buyers and sellers to reach a mutually beneficial agreement and facilitate the closing process of the sale or rental transaction.Required Skills and Expectations:- Strong communication skills: Real Estate Agents need to effectively communicate with clients, colleagues, and other stakeholders throughout the property transaction process.- Networking abilities: The ability to build and maintain relationships with clients, other agents, and industry professionals is crucial for success in the real estate field.- Basic knowledge of real estate laws and regulations: While not required to have expert knowledge, a basic understanding of real estate laws and regulations is necessary to ensure compliance during property transactions.- Customer service orientation: Providing excellent customer service to clients by addressing their needs, concerns, and questions in a timely and professional manner is essential for maintaining client satisfaction and loyalty.
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  • 8 - 11 yrs
  • Chennai
NRI Sales Real Estate Sales CRM Management Client Relationship Management Virtual Sales International Client Handling Property Advisory Negotiation Market Analysis Cross-border Communication
We are seeking an experienced Sr. Manager NRI Sales to manage inbound and outbound NRI sales leads and drive property sales across international markets. The role involves client advisory, relationship management, coordination across internal teams, and delivering a seamless end-to-end sales experience for NRI customers aligned with their investment goals.Key Responsibilities:Handle inbound and outbound NRI sales leads through digital platforms, referrals, and channel partnersUnderstand client requirements and recommend suitable properties based on investment objectivesCommunicate project USPs, pricing, payment plans, legal processes, and handover timelines clearly to NRI clientsCoordinate virtual site visits and manage communications across multiple time zonesBuild and maintain long-term client relationships through personalized engagementWork closely with CRM, Legal, and Documentation teams for smooth post-sales supportTrack sales pipeline, update CRM systems, and submit weekly performance reports to the HODStay updated on real estate market trends and NRI-specific compliance regulationsRequired Skills & Qualifications:8+ years of experience in real estate sales, with strong exposure to NRI clienteleProven experience in managing international customers and virtual sales processesStrong communication, negotiation, and relationship-building skillsGraduation/Post-Graduation in Business, Marketing, or a related fieldPrior exposure to international real estate exhibitions or NRI campaigns is an added advantageUS Visa holder candidates will be given preference
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  • 0 - 2 yrs
  • Salem
Customer Relationship Customer Service BFSI Interpersonal Skills HNI Acquisition Negotiation Skills Team Management Skills
As a Relationship Manager, you will be responsible for building and maintaining positive relationships with clients. Your key responsibilities will include meeting with clients to understand their needs and concerns, providing them with personalized service, and resolving any issues they may have. You will also be expected to upsell products or services to existing clients to increase revenue.To excel in this role, you should have excellent interpersonal and communication skills, as well as the ability to build rapport with clients. A strong customer service orientation and problem-solving skills are also essential. Additionally, you should be detail-oriented, organized, and able to work independently in a remote work environment. A willingness to learn and adapt to new technologies and processes is also important for success in this role. While no prior experience is required, a graduate degree in a relevant field is preferred.
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  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Coimbatore
INSURANCE SALES LIFE INSURANCE BANKING BANCA AGENCY DIRECT
Key Responsibilities:1. Manage and nurture key relationships with clients: The key relationship manager will be responsible for developing and maintaining strong relationships with clients to ensure client satisfaction and loyalty.2. Drive sales and revenue growth: The role involves driving sales and revenue growth by identifying opportunities and cross-selling products to existing clients.3. Provide expert advice on insurance and financial products: The key relationship manager will be expected to have a deep understanding of insurance, life insurance, banking, and other related products to provide valuable advice to clients.4. Collaborate with internal teams: This role requires working closely with internal teams such as sales, marketing, and product development to ensure seamless service delivery to clients.5. Monitor market trends and competition: Stay updated on market trends and competition to identify potential threats or opportunities for the business.Required Skills and Expectations:1. Minimum 1-5 years of experience in insurance, sales, banking, or related fields.2. Strong communication and interpersonal skills to effectively interact with clients and internal teams.3. Excellent problem-solving abilities and attention to detail.4. Proven track record of achieving sales targets and driving revenue growth.5. A self-motivated individual who can work independently and as part of a team to meet goals and targets.
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Female
  • Vadapalani Chennai
Customer Service Convincing Power Customer Handling Customer Support
JOB DESCRIPTION FOR CUSTOMER RELATIONSHIP OFFICER : => This is permanent job on roles of Fin fortune financial services Pvt Ltd with fixed salary + highincentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work from Home).Job Designation: Customer relationship Officer (CRO)Job Locations: Vadapalani ChennaiExperience: 0 3 yearsKey Role & responsibilities:=> Day shift. Shift timing 9.30-6.30=>This position is primarily responsible for receiving / attending the inbound calls from existingcustomers to resolve their complaints & queries and give them the service against the bankingproducts and services.=> Developing and maintaining banking relationships with a select group of Individual customers byproviding them exceptional individualized customer service, thereby achieving targeted growth andservice norms.Job Description:to attend the inbound calls of customers in Retail Liabilities and process the queries & requests tocustomer's satisfaction.to identify and convert the opportunities for cross selling (banking product) on customer's call.
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Relationship Manager

Jobsn TA Hr Service

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Chennai
Sales Insurance Sales
To sell Life insurance products through the assigned Bank branches by building long term relationship with the bank. Building Relationship and Motivate branch staff to help generate leads. Providing complete policy details and after sales services to clients.
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  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Chennai
Real Estate Sales Real Estate Marketing
We are seeking a highly motivated and well-connected professional from the real estate industry to lead our builder and realtor partnership initiatives. The selected candidate will be responsible for identifying and onboarding builders, developers, and real estate marketing agencies interested in advertising to NRI audiences through Sulekhas digital and event platforms. This is a sales-driven role with exceptional earning potential ideal for someone with an established network and experience in builder relations or real estate marketing.Key ResponsibilitiesIdentify, engage, and onboard builders, developers, and real estate marketing firms seeking NRI customers.Pitch Sulekhas digital advertising, NRI lead-generation, and brand promotion packages.Develop and maintain strong relationships with senior decision-makers (Sales Heads, Marketing Directors, Promoters, etc.).Customize advertising and marketing solutions to suit builder objectives and budgets.Collaborate with internal teams to ensure campaign delivery and client satisfaction.Consistently meet and exceed revenue and growth targets.Desired Candidate ProfileExperience: 3-7 years in real estate sales, channel development, or builder marketing.Network: Established relationships with builders, developers, or real estate agents.Proven ability to pitch and close B2B sales deals.Strong communication, presentation, and negotiation skills.Self-motivated and target-oriented, capable of working independently.Prior experience selling advertising, digital marketing, or NRI-facing services will be an advantage.Compensation StructureFixed Pay: 20% of total compensation (base salary).Variable Incentives: 80% of compensation, directly linked to sales performance.High earning potential for top performers, with no upper limit on incentives.
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  • 1 - 5 yrs
  • 1.8 Lac/Yr
  • Erode
Professional Communication Customer Relationship Customer Care Customer Support Customer Handling
Role OverviewThe Customer Relationship Manager (CRM) is responsible for maintaining strong customer relations through consistent communication, feedback management, billing support, and promotional updates. The role focuses on ensuring customer satisfaction, timely payments, and effective communication between customers and the Nativer operations team.Key ResponsibilitiesCustomer CommunicationMake daily segment-wise calls including:Feedback & satisfaction callsBill clarification & payment reminder callsOffer & campaign update callsDelivery confirmation & thank-you callsHandling customer issues, queries, and complaintsNew marketing follow-up calls (cross-sell / up-sell)Customer Relationship ManagementMaintain a positive relationship with customers through regular engagement.Ensure every issue is followed up and resolved with customer satisfaction.Coordinate with operations, delivery, and billing teams for quick resolutions.Reporting & DocumentationPrepare daily and weekly call reports with call count, feedback analysis, issue closure, and payment follow-ups.Submit effective results reports showing improvement in retention, payment recovery, and offer response.Maintain and update customer interaction records in the CRM system or Nithra app console.Performance & TargetAchieve daily and monthly communication & conversion targets.Support marketing campaigns through timely follow-up calls and response tracking.Skills & QualificationsExcellent communication skills in Tamil (mandatory) and basic English.Strong customer handling and problem-solving skills.Familiar with mobile CRM tools or Nithra App console operations.Good reporting and coordination ability.Minimum 1-3 years experience in customer support / telecalling / CRM preferred.Energetic and passionate about startup culture and customer satisfaction.Performance Indicators (KPIs)Daily call completion count and qualityCustomer feedback scorePayment collection reminders & success rateOffer campaign conversionsIssue resolution turnaround timeCustomer retention & satisfaction rateWork ScheduleTiming: 9:30 AM 6:30 PMReporting To: Operations / Customer Experience ManagerWork Type: Full-time (On-site at Erode)
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  • 2 - 6 yrs
  • Chennai
Business Development IT & ERP Sales Field Sales Lead Generation Client Acquisition Negotiation Market Research CRM Communication & Relationship Management
Job Summary:We are looking for a motivated and results-driven business development executive with strong IT knowledge to drive new business acquisition. The role focuses on field sales, ERP product promotion, client relationship building, and converting market opportunities into successful sales outcomes.Key Responsibilities:Identify and generate new business opportunities through field visits, networking, and client meetingsMeet prospective clients, understand their requirements, and present IT/ERP solutionsFollow up on leads, negotiate commercial terms, and close sales dealsBuild and maintain strong relationships with key decision-makers and clientsCoordinate with internal teams for client onboarding and post-sales supportProvide market feedback and strategic inputs to improve products and sales approachRequired Skills & Qualifications:Minimum 2 years of experience in Business Development or Field SalesStrong knowledge of IT products and ERP solutionsProven ability in lead generation, negotiation, and deal closureExcellent communication, presentation, and interpersonal skillsGood understanding of market dynamics and customer needsSelf-driven, adaptable, and capable of multitasking in a target-oriented role
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Marketing Executive

Cynosure Corporate Solutions

  • 1 - 3 yrs
  • Chennai
Social Media Data Analysis Client Relationship Management
Key Responsibilities:Develop and execute marketing plans and strategies to drive brand awareness and sales.Conduct market research and analyze data to identify trends and target audience.Collaborate with the marketing team to create engaging content for various marketing channels, including social media,email, and print.Create and manage advertising campaigns, including budgeting, scheduling, and tracking performance.Monitor and analyze campaign performance and use data to make data-driven decisions.Build and maintain relationships with key industry influencers and partners.Stay up-to-date with industry trends and competitor activities and make recommendations for improvement.Plan and coordinate events and promotions to increase brand visibility and customer acquisition.Work closely with the sales team to align marketing strategies with sales goals and objectives.Qualifications:Bachelor's degree in Marketing, Business, or related field.1 years of experience in marketing, preferably in a similar industry.Proven track record of developing and executing successful marketing campaigns.Excellent communication and interpersonal skills.Strong analytical skills and ability to interpret data and make data-driven decisions.In-depth knowledge of marketing strategies and techniques.Proficient in using CRM software, social media platforms, and other marketing tools.Creative and innovative mindset.Ability to work independently and as part of a team.Must be organized, detail-oriented, and able to manage multiple projects simultaneously.
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  • 5 - 10 yrs
  • 3.5 Lac/Yr
  • Nagercoil
Customer Relationship Customer Service Interpersonal Skills Problem Management Convincing Power Customer Management Customer Handling
Role SummaryThe CRM Manager is responsible for managing customer relationships, improving customer experience, and ensuring effective use of CRM systems to support business growth, client retention, and revenue generation.Key ResponsibilitiesCRM Strategy & ManagementDevelop and implement CRM strategies to improve customer engagement and retentionManage and optimize the CRM system to ensure accurate data tracking and reportingAnalyze customer data to identify trends, opportunities, and areas for improvementCustomer Relationship ManagementBuild and maintain strong relationships with clientsEnsure timely communication and follow-up with customersHandle escalations and resolve customer issues efficientlySales & Revenue SupportWork closely with sales and marketing teams to track leads and conversionsMonitor customer lifecycle and ensure maximum client retentionSupport revenue growth through upselling and cross-selling opportunitiesData Management & ReportingMaintain accurate customer records and database hygieneGenerate regular reports on customer activity, sales performance, and retention metricsProvide insights to management for decision-makingTeam Leadership & CoordinationLead and guide the CRM team to achieve targetsAssign tasks, monitor performance, and ensure productivityCoordinate with internal departments for smooth operationsKey Skills RequiredStrong communication and interpersonal skillsProficiency in CRM software and MS ExcelAnalytical and problem-solving skillsLeadership and team management abilitiesAttention to detail and process-oriented mindsetExperience Required3+ years of experience in CRM, customer relationship management, or related roles
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Fresher hiring for Airport Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Coimbatore
Ground Staff Airport Manager Airport Operation Ground Staff Executive Air Ticketing Executive Passport Checking Staff Customer Handling Executive Customer Relationship Officer Customer Management Airport Executive
Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.
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Female - Export Development Manager - Full Time

Shastika Global Impex Private Limited

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Erode
Market Research Relationship Management Export Documentation Export Regulations Export Compliance International Trade Language Skills Sales Forecasting Foreign Market Entry Competitive Analysis Customer Relationship Management Business Development Risk Management Financial Analysis Strategic Planning Product Pricing
Recruitment for Export Development Manager.
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