As a Gold Loan Relationship Manager, you will play a vital role in the growing gold loan sector, focusing on building and maintaining strong relationships with clients. Your expertise in this area will assist in expanding business opportunities.
Key Responsibilities include managing client relationships by providing excellent service and support regarding gold loan products. You will identify potential clients and conduct field visits to promote services. Regular follow-up with existing clients to ensure satisfaction and address any queries is essential. Documentation management will involve assisting clients with paperwork required for loan processing.
Required skills for this position include strong interpersonal and communication abilities, which are crucial for effective client interaction. A proactive approach towards identifying opportunities and resolving client issues is expected. Familiarity with the gold loan sector, including products and market dynamics, is preferred.
You should be comfortable with fieldwork and will require a reliable vehicle for travel to client locations. A mobile device and a laptop will be integral to your daily tasks, ensuring you can communicate and manage client requirements efficiently. A graduate degree is necessary for this role, and candidates with 1 to 7 years of experience in the financial or non-banking financial company (NBFC) sector will find this position aligns well with their career growth aspirations.
This role is primarily office-based in Chennai, India, and is a full-time position.