Sales Executive Job Vacancies in Tamil Nadu

Meet industrial clients, contractors, plant engineers, and OEMsBuild new client relationships & manage existing accountsFollow up on inquiries, quotations, and ordersGenerate leads through field visits, LinkedIn, and exhibitionsCoordinate with back office for quotations and dispatches

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

As a Showroom Sales Executive in Chennai, you will play a key role in driving sales and providing excellent customer service in our showroom. Key Responsibilities:- **Customer Engagement**: Actively approach and engage customers as they enter the showroom to understand their needs and preferences, ensuring they feel welcomed and valued.- **Product Presentation**: Showcase various products effectively, highlighting features and benefits to educate customers and encourage purchases.- **Sales Transactions**: Process sales transactions accurately using the point-of-sale system, ensuring a smooth and efficient checkout experience for customers.- **Inventory Management**: Assist in maintaining showroom inventory by organizing displays, restocking products, and monitoring stock levels to ensure availability.- **Customer Follow-Up**: Establish and maintain relationships with customers for follow-up communications, addressing any questions or concerns they may have after their visit.- **Market Knowledge**: Stay informed about current products, trends, and competitive offerings to provide knowledgeable assistance and recommendations to customers.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with customers and colleagues daily.- A positive attitude and a friendly demeanor will help create a welcoming environment in the showroom.- Prior sales experience, particularly in a retail or showroom setting, is preferred but not mandatory.- Basic computer skills are necessary to manage inventory and sales transactions effectively.- A proactive approach to problem-solving and the ability to work as part of a team will contribute to a successful sales environment.

We are looking for a Customer Support/Telesales Executive to join our team in Chennai /Hyderabad/Kochi for one of the leading Matrimony Site(Company) .This is full-time role is ideal for individuals with little to no experience, allowing them to grow in a dynamic sales environment. As a Telesales Executive, you will engage with potential customers over the phone to promote our products and services.**Key Responsibilities:**- **Contact Potential Customers:** Reach out to leads through phone calls to introduce our offerings, ensuring they understand the benefits of what we provide.- **Maintain Customer Relationships:** Build rapport with clients and address their inquiries or concerns, fostering a positive connection to encourage sales.- **Achieve Sales Targets:** Work towards hitting monthly and quarterly sales goals, demonstrating initiative and commitment in your role.- **Document Interactions:** Keep accurate records of customer interactions and sales, which helps in tracking performance and improving techniques.- **Collaborate with Team Members:** Work closely with other sales team members to share insights and strategies for improving sales effectiveness.**Required Skills and Expectations:**- Strong communication skills are essential for effectively conveying information and persuading customers.- Good listening skills help in understanding customer needs and responding appropriately.- Basic computer skills are necessary for managing records and using sales software.- A positive attitude and enthusiasm for sales are crucial for maintaining motivation and engaging with clients.- Candidates should have completed at least the 12th grade. This position offers a great opportunity to develop your career in sales while working in a supportive and energetic environment.

Job Description - Founder's Office ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Founder's OfficeReports To: Founder & CEOAbout the RoleWe are looking for a highly organized, proactive, and execution-focused Founder's Office Executive to work directly with the Founder & CEO. This role is ideal for someone who can coordinate across departments, drive execution of strategic initiatives, monitor business performance, and ensure timely completion of key projects.The ideal candidate should be comfortable handling confidential information, solving problems independently, and managing multiple priorities in a fast-paced startup environment.Key ResponsibilitiesStrategic ExecutionAssist the Founder in executing strategic business initiatives.Track key projects and ensure timely completion.Coordinate with department heads to achieve business objectives.Follow up on action items from meetings until closure.Business OperationsPrepare daily, weekly, and monthly MIS reports.Monitor sales, production, finance, HR, and operations dashboards.Identify bottlenecks and escalate critical issues.Ensure smooth coordination between departments.Project ManagementManage cross-functional projects.Track project timelines, milestones, and deliverables.Prepare project status reports.Coordinate with internal and external stakeholders.Founder SupportManage the Founders calendar and priorities.Prepare presentations, reports, and business documents.Conduct market and competitor research.Organize meetings and maintain meeting minutes.Business AnalyticsAnalyze sales performance and business metrics.Prepare business insights and recommendations.Monitor KPIs across departments.Support business planning and decision-making.CoordinationCoordinate with Sales, Finance, HR, Production, Procurement, Marketing, and Logistics teams.Ensure timely follow-up on pending tasks.Support vendor and partner communication when required.Process ImprovementIdentify operational inefficiencies.Develop and document SOPs.Recommend improvements to enhance productivity and accountability.ConfidentialityHandle sensitive business information with the highest level of confidentiality and professionalism.QualificationsBachelor's degree in Business Administration, Management, Engineering, Commerce, or a related field.MBA is preferred.2-5 years of experience in a Founder's Office, Executive Assistant, Business Operations, Project Management, or Strategy role.Experience in a startup, manufacturing, or FMCG company is an advantage.Required SkillsTechnical SkillsMicrosoft Excel (Advanced)Microsoft PowerPointMicrosoft WordMIS ReportingProject ManagementBusiness AnalyticsData AnalysisDashboard PreparationDocumentation & SOP DevelopmentSoft SkillsExcellent Communication SkillsStrong Analytical ThinkingProblem-Solving AbilityLeadership & CoordinationTime ManagementMulti-taskingDecision-MakingStakeholder ManagementAttention to DetailHigh Integrity & ConfidentialityAdaptabilityOwnership MindsetKey Performance Indicators (KPIs)Timely completion of strategic projects.Closure rate of Founder-assigned action items.Accuracy and timeliness of MIS reports.Improvement in cross-functional coordination.On-time completion of departmental follow-ups.Implementation of process improvements.Quality of business analysis and reports.Meeting and project adherence to timelines.Salary25,000 - 35,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 2-5 YearsIndustry: Manufacturing / FMCG / Consumer Goods / StartupsWork Location: Coimbatore, Tamil NaduWhy Join Us?Work directly with the Founder & CEO on high-impact initiatives.Gain exposure to strategy, operations, finance, sales, manufacturing, and business development.Opportunity to build leadership skills in a rapidly growing company.Fast career progression into Business Operations Manager, Strategy Manager, or Chief of Staff roles.

Key ResponsibilitiesCustomer Interaction Assist walk-in customers in the showroom Understand customer requirements and suggest suitable fabrics and textile productsProduct Presentation Explain fabric types, quality, patterns, and pricing Help customers select the right materials based on their needsLead Follow-up Follow up with existing and new customers Maintain good customer relationshipsSales Coordination Prepare quotations and share product details Coordinate with stock and billing teamOrder Management Ensure smooth order processing and delivery coordination Maintain customer records and sales reportsCandidate RequirementsMinimum 1 year experience in textile / fabric / garment sales preferredGood communication and customer handling skillsKnowledge of different fabric types and materialsAbility to convert enquiries into salesBenefitsPerformance-based incentivesProduct training and sales skill developmentOpportunity to grow in the textile industryFriendly and supportive work environment

We are seeking a dedicated Field Sales Executive to join our team in Chennai. In this role, you will be responsible for generating new business and maintaining existing client relationships. **Key Responsibilities:**- **Identify New Business Opportunities:** Actively search for potential clients by researching the market and reaching out to prospects, ensuring a steady flow of leads.- **Manage Client Relationships:** Build and maintain strong relationships with existing clients to ensure satisfaction and repeat business, addressing any concerns quickly.- **Conduct Sales Presentations:** Present our products and services to clients in an engaging manner, demonstrating how they meet the clients' needs and providing value.- **Achieve Sales Targets:** Set personal sales goals and work diligently to achieve or exceed them, contributing to the overall success of the sales team.- **Submit Regular Reports:** Provide detailed reports on sales activities, prospects, and market conditions to keep management informed and enhance strategies.**Required Skills and Expectations:**Candidates should have 1 to 5 years of experience in field sales or a similar role. Strong communication and interpersonal skills are essential for building relationships with clients. A proactive attitude and the ability to work independently are critical to succeed in this position. Candidates should also be well-organized and possess excellent time management skills to balance multiple tasks effectively. A willingness to learn and adapt to new sales techniques will be beneficial in this dynamic environment.

As an Inside Sales Executive, you will play a crucial role in driving sales and building relationships with customers. Your responsibilities will include:- **Generating Leads:** Identify potential customers through research and outreach activities, ensuring a steady pipeline of prospects for the sales team.- **Conducting Sales Calls:** Engage potential clients via phone or video calls to understand their needs and explain how our products can benefit them, contributing to a positive customer experience.- **Nurturing Relationships:** Build and maintain strong relationships with existing customers, ensuring they remain satisfied and consider additional products or services.- **Meeting Sales Targets:** Work toward achieving monthly and quarterly sales targets by effectively managing your time and prioritizing tasks to maximize productivity.- **Collaborating with Team Members:** Work closely with other sales team members and departments to provide feedback and share insights that can help improve our sales strategies.- **Maintaining CRM Systems:** Regularly update the customer relationship management system with accurate information, ensuring that data is current and accessible for team members.To excel in this role, you should have strong communication and interpersonal skills, enabling you to interact effectively with clients. Previous experience in sales, preferably in an inside sales environment, is essential. You must be detail-oriented, with excellent organizational skills, and the ability to work independently while being a proactive team player. Familiarity with CRM software will be an added advantage.