Customer Support Leader Jobs For Freshers - Chennai

Pel Semicon

0 - 1 Years
30 Openings
2.3 - 8.0 Lac/Yr
Posted 2 days ago
Telephonic interview
Chennai

Key Skills

Customer Management Support Inside Sales Representative

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Job Description

this individual is responsible for supervising, guiding, and supporting a team of customer support representatives to ensure the delivery of high-quality service.

their primary duties include overseeing daily operations, managing team schedules, assigning tasks, and ensuring adequate coverage during all business hours.

they are tasked with resolving escalated customer issues, providing training and coaching to team members, and monitoring team performance through key metrics such as response times, resolution rates, and customer satisfaction scores.

Experience
0 - 1 Years
No. of Openings
30
Education
Higher Secondary, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management, M.B.A/PGDM, M.Com
Role
Customer Support Leader
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office