Customer Relationship Executive Graduate Fresher Jobs in Nashik

Job descriptionWhat youll doRole & responsibilitiesLanguage must know - , Hindi English Explain the product and service to the customerHandle customer queries and explain about the product and offer informationManage and resolve customer complaintsEnter new customer information into the system and update existing customer informationIdentify and escalate priority issuesFollow communication procedures, guidelines and document all call information according to standard operating procedures

Company name:- NASWIZ RETAILERS PVT LTDBUSINESS OPPORTUNITYpart-time, full-time ,work for home ,official work

* Attaining Customer's Inbound calls* Understanding customers queries* Resolving queries

1. Area/ Lane /Geography Mapping:Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.2. Source Relationship Management:Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.3. Maintain Reports:Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.4. Channel Partner Recruitment:Responsible for identifying the need for appointment of a channel partner5. Team Huddle:Responsible for attending team huddle on a daily basis as per the set process.6. Customer Relationship Management:Responsible for enhancing the customer experience by developing and maintaining relationship with customers.7. Completion of File:Responsible for submission of complete application form, documentations and information