Customer Care Graduate Experience Jobs in Mumbai

We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM

Oversee day-to-day operations of the facility/office.Ensure smooth functioning of housekeeping, security, and maintenance teams.Monitor vendor performance and coordinate for timely services (AMC, pest control, IT support, etc.).Handle client queries and ensure prompt resolution of operational concerns.Maintain inventory of office supplies and assets.Ensure compliance with company policies and safety standards.Coordinate seating arrangements, cabin allocation, and space planning.Prepare operational reports and maintain documentation.Support accounts team with billing, invoicing, and payment follow-ups if required.Ensure high levels of client satisfaction and workplace efficiency.

ResponsibilitiesPlease do not source Muslim candidates, as the hiring manager already has many in her team. Having too many from one community can make it hard to manage leaves during festivals.The client is hiring three Customer Service Executives:Executive (1-2 years): Fluent in English and Telugu.Candidate will be on third party payroll.We can also source candidates completed HSC, with 2-3 years of experience in customer service roles and with excellent communication skills. Also candidates who have completed their degrees through correspondence can be considered.6 Days working - Monday to SaturdayShift timing: 9:30 am to 6:30 pm

The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.

Key responsibilities:1. Respond to customer inquiries: Provide timely and accurate responses to customer queries through various channels such as phone, email, and chat.2. Resolve customer issues: Address and resolve customer complaints and concerns to ensure customer satisfaction and retention.3. Provide product information: Assist customers by providing detailed information about products, services, and promotions.4. Process orders and returns: Handle customer orders, process returns, and facilitate exchanges according to company policies.5. Maintain customer records: Update and maintain customer databases with accurate information to ensure seamless communication and service.Required skills and expectations:1. Excellent communication skills: Ability to effectively communicate with customers and colleagues in a clear and professional manner.2. Problem-solving skills: Capable of quickly identifying customer issues and finding solutions to meet their needs.3. Customer-oriented mindset: Demonstrate a strong focus on customer satisfaction and go above and beyond to provide exceptional service.4. Attention to detail: Ability to accurately record customer information and process orders with precision.5. Multi-tasking abilities: Manage multiple customer inquiries and tasks simultaneously while maintaining quality and efficiency.

As a Cashier at our location in Dombivli East, Mumbai, you will be responsible for processing customer payments, handling cash transactions, and providing excellent customer service. Key responsibilities include accurately processing transactions, balancing the cash drawer, and resolving customer inquiries and issues.To excel in this role, you should have at least 1-4 years of experience in a similar position, preferably in a retail or hospitality setting. A graduate degree is required for this position. Strong mathematical skills, attention to detail, and excellent communication skills are essential. Additionally, we expect you to have a positive attitude, be reliable, and work well in a fast-paced environment. If you are a team player with a strong work ethic and a commitment to providing exceptional service, we encourage you to apply for this position.

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in Synergy and Flow with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

As a Customer Support Engineer, you will be responsible for providing technical support to customers for video conferencing hardware installation, computer networking, and embedded Linux systems. Your key responsibilities will include troubleshooting customer issues, performing hardware installations, and providing excellent customer support via phone, email, or in person.You should possess strong skills in video conferencing hardware installation, computer networking, and embedded Linux systems. The ideal candidate must have a minimum of 2-3 years of experience in a similar role and hold a graduate degree. You should be able to work well under pressure, have excellent communication skills, and be able to effectively troubleshoot and resolve technical issues for customers. The ability to work independently and manage your time efficiently is essential for success in this role. This is a full-time position located in Vikhroli West, Mumbai, with the requirement to work from the office.

Job Title: Customer Support ExecutiveExperience Required: 24 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background)24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.

We are urgently looking for Sales Coordinators with 2 to 3 years experience for our company who can join within 1 week. They must know Kannada, Hindi,English compulsory.Job Overview:We are hiring a Sales Coordinator who will act as a key liaison between the field sales team, doctors, and internal departments. The ideal candidate should have prior experience in sales coordination, demonstrate leadership skills, and be capable of mentoring junior staff. You must be smart, target-driven, tech-savvy, and able to perform under pressure while consistently delivering strong results. You will be expected to make 40 calls a day, including 10 to 12 productive calls, and ensure accurate order and communication tracking.Key Responsibilities: Make 40 outbound calls daily, including to doctors, clients, and field representatives across the assigned state. Ensure a minimum of 10 - 12 productive calls per day focused on collecting orders, follow- ups, or confirmed interests. Coordinate effectively with the field sales team to track daily activities and manage key client interactions. Maintain and update accurate records of orders, doctor communications, and sales leads in Excel or CRM platforms.

ZEE5 is Hiring Join a Global OTT Brand!Customer Support Executive Blended Profile (Email, Chat & Calls) Location: Malad West, Mumbai Openings: 10 Male Candidates Only Why Join ZEE5?Step into the world of entertainment with ZEE5, a leading global OTT platform. This is your chance to be part of a high-energy support team that connects with users across channelsemail, chat, and calls. Who We're Looking For Freshers & Experienced professionals welcome BPO/Customer Service background preferred Must have Versant Level 5 certification Strong English communication reading, writing, and speaking Male candidates only Ready to join immediately Shift & Schedule Night Shifts Only5:00 PM 2:00 AM12:00 PM 9:00 PM 1 Rotational Week Off No transport provided What Youll GetCompetitive salary: Up to 25,000/monthExposure to a global brandFast-track onboarding for immediate joiners How to ApplySpots are limitedsubmit your profile ASAP to secure your interview slot. This is a high-demand role with quick closures!

To attend the service call of the existing clients of travel company

Candidates should have experience in international process for interacting with customers

Job Title: Customer Support ExecutiveExperience Required: 2-4 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background). 24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.

Key Responsibilities:1. Respond to customer queries and resolve issues in a timely manner.- The Customer Support Executive will be responsible for addressing customer inquiries via phone, email, or chat and finding solutions to their problems efficiently.2. Provide product information and assistance to customers.- It is crucial for the Customer Support Executive to have a good understanding of the company's products and services in order to effectively communicate this information to customers seeking assistance.3. Maintain customer records and follow up on unresolved issues.- The candidate will need to keep accurate records of customer interactions and ensure that any unresolved issues are followed up on until they are resolved satisfactorily.4. Collaborate with other teams to improve overall customer satisfaction.- The Customer Support Executive may need to work with other departments such as Sales or Product Development to address recurring customer problems and enhance the overall customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers.- Strong problem-solving abilities to quickly assess and resolve customer issues.- Ability to work well in a fast-paced environment and manage multiple tasks simultaneously.- Knowledge of basic computer applications and CRM software to maintain customer records accurately.- Customer-oriented approach with a focus on providing high-quality service and support to customers.

About us:We are 70+ member strong agri-tech startup, trying to build breakthrough technology productsfor the backbone of this country - the farmers. We have the backing of the giant - Mahindra &Mahindra, who is our strategic investor and have backed us through a recent Series C investment.Our Flagship Product is the Krishe Smart kit (Also known as Simha Kit), which is an IoT-based offeringfor tractor owners, more specifically the Rental Entrepreneurs (RE) who rent out their tractor as ameans to earn income. Over the last 2 years, we have created a 20,000+ strong user base which isthe biggest Agri-telematics deployment in India. Responsibilities: Familiarize yourself with our product and service offerings to provide accurate information tocustomers. Initiate recharge sales by contacting existing customers via phone and promoting thebenefits of our recharge services. Listen attentively to customers, understand their concerns, and provide appropriatesolutions or escalate to the relevant department for further assistance. Achieve monthly and daily Recharge sales targets to contribute to the team's overall success. Maintain accurate records of customer interactions and update the customer databaseaccordingly. Stay updated with industry trends, competitor offerings, and market dynamics to effectivelyaddress customer inquiries and concerns. Collaborate with other team members and departments to ensure a seamless customerexperience.Requirements and skills Fluency in Hindi, Marathi, Kannada, and Telugu (both verbal and written) to effectivelycommunicate with customers. Proven experience in sales, preferably in a customer service or call center environment. Strong communication skills, with the ability to listen actively and provide clear and conciseinformation to customers. Excellent problem-solving skills to address customer issues and find suitable resolutions. Ability to work in a target-driven environment and meet monthly and daily Recharge salesgoals. Strong organizational skills to maintain accurate customer records and handle multiple tasksefficiently. Flexibility to adapt to changing business needs and work schedules. Positive attitude, self-motivated, and a team player.

Job descriptionTaking care of visa applications, online visa form filling, collection of documents, drafting, data checking / verifying the information.Client coordinationFolder management : performing general clerical duties, electronic filing of documentsEnsuring client information/records are kept up-to-date and accurate by maintaining client folder as per compliance standards.Skills required :Should have worked in a similar role within the migration industry (preferable)Have worked on tourist visas, employment sponsorships, temporary visas, PR, etcStrong written and verbal communication skillsShould have attention to detail, proactive, deadline driven