90

Customer Care Female Graduate Jobs in Mumbai

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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Service Problem Solving Inbound Voice Process Domestic Calling Complaint Handling
We are looking for a dedicated Customer Service Assistant to join our team in Mumbai. This position is ideal for recent graduates or those with up to 6 years of experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering questions, providing information about products and services, and resolving issues promptly and professionally.- Maintain Customer Records: Accurate record-keeping is essential. You will enter customer data, update information, and track interactions to ensure a seamless service experience.- Handle Complaints: Address customer complaints with empathy and understanding, working to find satisfactory solutions in alignment with company policies.- Process Orders: Support the sales team by processing customer orders, ensuring timely delivery, and confirming that all details are correct.- Collaborate with Team Members: Work closely with colleagues from various departments to improve the customer service process and share feedback.Required Skills and Expectations:Candidates should have a strong ability to communicate clearly and listen actively. A positive attitude and a desire to provide excellent service are crucial. You should be well-organized, detail-oriented, and capable of handling multiple tasks efficiently. Proficiency in English is necessary, and knowledge of additional languages is an advantage. This role requires a commitment to continuous improvement and a willingness to adapt to changing customer needs.
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Relationship Manager Jobs For B.A Freshers

Lakshmishree Investment and Securities Limited

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Lower Parel Mumbai
Customer Relationship Customer Service Team Management Skills
As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- Client Communication: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- Account Management: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- Problem Resolution: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- Sales Support: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- Feedback Collection: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Chembur East Mumbai
Presentation Skills Event Planning Follow-up Relationship Building Communication Sales Customer Service
As a Banquet Sales Executive, you will be responsible for promoting and selling banquet services to potential clients. Your role involves ensuring that clients have a positive experience throughout the booking process, from the initial inquiry to event execution.Key Responsibilities:- Lead Generation: Actively seek potential clients through networking and outreach. You will identify and contact individuals or organizations looking to host events.- Client Meetings: Conduct meetings with clients to understand their needs and provide tailored solutions. Its important to listen and grasp their vision for the event.- Proposal Preparation: Create and present detailed proposals that outline services and pricing. You will need to provide clear information to help clients make informed decisions.- Venue Tours: Conduct tours of the banquet facility for potential clients. Highlight features and amenities to show how your venue can accommodate their events.- Contract Management: Handle the preparation and negotiation of contracts once a booking is confirmed. Attention to detail is crucial to ensure all terms are clear.- Coordination with Events Team: Collaborate with the events team to ensure all client requirements are met on the day of the event. Strong communication is key.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to effectively engage with clients. Basic knowledge of event planning and sales techniques will be beneficial. Strong organizational skills are necessary to manage multiple clients and events simultaneously. A professional appearance and a friendly, approachable personality are expected.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Mumbai
Microsoft Office Data Management Receptionist Activities Customer Service Problem Solving
We are seeking a motivated and dynamic Front Office Executive to join our team in Mumbai. This role is ideal for fresh graduates or individuals with up to three years of experience who possess excellent communication skills and a friendly demeanor.Key Responsibilities:- Reception Duties: Greet and assist visitors, ensuring a warm and professional welcome to all. Manage phone calls and direct inquiries to the appropriate department.- Administrative Support: Assist in managing schedules, appointments, and meetings for team members. Handle correspondence, both electronically and physically, to maintain organization and efficiency.- Office Coordination: Maintain an orderly front office environment by ensuring that supplies are stocked and the reception area is clean and presentable. Collaborate with other departments to support office initiatives.- Customer Service: Address client needs and provide information accurately. Demonstrating empathy and understanding while resolving any concerns is crucial.Required Skills and Expectations:The ideal candidate should hold a graduate degree and have a strong command of both written and spoken English. Excellent interpersonal skills are essential, along with the ability to multitask and adapt in a busy work environment. Attention to detail, professionalism, and a positive attitude are vital for success in this role. Proficiency in basic computer applications is expected, with a willingness to learn new systems as needed. This position requires the ability to work full-time from the office and a strong desire to provide exceptional service.
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Churchgate Mumbai
Receptionist Activities Telephone Handling General Administration Front Office Front Desk Computer Skills Customer Communication Customer Relationship
Responsible for managing front desk operations, welcoming visitors, handling incoming calls and inquiries, maintaining visitor records, scheduling appointments, and coordinating administrative support. The candidate should possess good communication skills, basic computer knowledge, a professional attitude, and the ability to manage multiple tasks efficiently.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri Mumbai
Customer Relationship Receptionist Activities General Administration Telephone Handling Customer Communication Front Office Front Desk
connect on : 8454836438 or pcred.rambo@gmail.comWe are looking for a friendly and organized Front Desk Receptionist to join our team in Andheri. This full-time position is perfect for someone with 0 to 2 years of experience who enjoys working with people in a lively office setting.Key Responsibilities:- Welcome Visitors: Greet guests and clients warmly, ensuring they feel comfortable and valued as soon as they enter the office.- Manage Phone Calls: Answer and direct phone calls promptly, taking messages when necessary and ensuring all inquiries are handled efficiently.- Schedule Appointments: Coordinate and schedule meetings for staff, maintaining an updated calendar to ensure an organized workflow.- Maintain Front Desk Area: Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- Assist with Administrative Tasks: Support the team with various administrative duties such as filing, data entry, and preparing documentation as needed.Required Skills and Expectations:- Excellent communication skills are needed to interact effectively with visitors and staff.- Strong organizational skills are essential for managing schedules and tasks efficiently.- A friendly and approachable demeanor is important to create a welcoming atmosphere.- Basic computer skills, including proficiency in Microsoft Office, are necessary for handling administrative tasks.- Willingness to learn and adapt in a dynamic work environment.We are excited to find a motivated individual who is ready to contribute to our team!
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Relationship Manager (Freshers) Mumbai

Orchids international school

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • Mumbai
Customer Relationship Negotiation Skills Customer Service Interpersonal Skills
We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.
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  • 5 - 7 yrs
  • 7.0 Lac/Yr
  • Mumbai
Communication Skills Customer Care Customer Relationship Executive
We are seeking a well-presented and customer-focused Customer Relationship Executive (CRE) to manage client interactions and deliver an exceptional service experience. The ideal candidate will act as the first point of contact for customers, ensuring smooth communication, service coordination, and a premium customer experience aligned with luxury automotive standards.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Charni Road Mumbai
Outbound Calling Customer Care International BPO International Voice Process International BPO Voice Process BPO Sales International Voice Call Center Good Communication Skills
Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM
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Sales Coordinator (Female)

World Invent Scientific technology Private Ltd

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Vasai East Mumbai
Microsoft Office Service Desk Corporate Sales Customer Care Customer Support
The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.
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Hiring Fresher - Telecaller - Mumbai

Rohera Healthcare & Technology Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Mumbai
Good Communication Skills Multi Tasking Staff Customer Care Adminstration Work Sales Lead Generation
Telecalling Executive Lead GenerationJob SummaryThe Telecalling Executive will be responsible for generating and qualifying leads through outbound/inbound calls while also supporting day-to-day office administrative activities. The role requires strong communication skills, follow-up discipline, data accuracy, and basic administrative coordination.Key ResponsibilitiesTelecalling & Lead GenerationMake outbound calls to prospective clients/customers from provided databases.Explain company products/services clearly and professionally.Generate, qualify, and record leads accurately.Follow up with potential leads as per defined schedules.Maintain call records, lead status, and feedback in CRM/Excel.Coordinate with sales/operations team to transfer qualified leads.Achieve daily/weekly/monthly calling and lead targets.Office Administration SupportMaintain office records, files, and documentation.Assist in attendance tracking, leave records, and basic HR coordination.Handle incoming calls, emails, and visitor coordination.Support vendor coordination, office supplies, and basic procurement.Assist in preparing reports, data entry, and internal coordination.Ensure office discipline, punctuality, and adherence to company policies.Skills & CompetenciesGood verbal communication skills (English + local language preferred).Basic computer knowledge (MS Excel, Word, email).Ability to handle calls confidently and professionally.Strong follow-up and time management skills.Attention to detail and data accuracy.Positive attitude, discipline, and reliability.QualificationsMinimum: 12th Pass / Graduate (preferred).Prior experience in telecalling, customer support, or admin role is an advantage.Freshers with good communication skills can also apply.Key Performance Indicators (KPIs)Number of calls made per day.Leads generated and qualified.Follow-up completion rate.Data accuracy and documentation quality.Attendance, punctuality, and policy adherence.Work LocationOffice-based
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Computer Application Customer Relationship Client Servicing Microsoft Excel Problem Solving Customer Care Convincing Power
Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments
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Computer Savy Customer Service Problem Solving Complaint Handling Service Desk
Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team
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Customer Care Executive (Female)

Vimek Bioconcept Pvt. Ltd.

  • 1 - 3 yrs
  • Mumbai
Customer Relationship Customer Care Customer Support Customer Management Customer Communication
We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.
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  • Fresher
  • Female
  • Mumbai
Good Communication Skills Team Management Skills Customer Service Customer Relationship
Only for Female FreshersJob Opportunity Relationship Manager (Home Loan Operations) Location: Mumbai(Positions Bhyander, Borivali, Ghatkopar, Thane, Belapur)Role DescriptionFull-time, on-site role in Mumbai. Responsible for managing the end-to-end home loan process from customer interaction to loan disbursement.Key Responsibilities: Assessing loan applications Communicating with clients Verifying documentation Coordinating with departments Building customer relationshipsQualifications: Freshers Female candidates only Bachelors / Post Graduate Strong communication & interpersonal skills Organizational & problem-solving abilities Ability to work independently & in a team
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Unique Design Customer Handling Fashion Illustration Draping Coraldraw Illumination Adobe Illustrator Photoshop Fashion Designing Fashion Styling Cloth Design Illustrator
We are looking for 20 Fashion Designer Posts in Chennai, Mumbai, Pune, Hyderabad, Kolkata, Puducherry, with deep knowledge in Unique Design, Customer Handling, Fashion Illustration, Draping, Coraldraw, Illumination, Adobe Illustrator, Photoshop, Fashion Designing, Fashion Styling, Cloth Design, Illustrator and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma
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Front Office Receptionist (female)

Early World HR Consultants

Customer Relationship Receptionist Activities Computer Skills Front Desk Telephone Handling Good Communication Skills
Attending phone calls diverting calls to appropriate department, greetings guests, maintaining file sand maintain all records of phone calls.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Microsoft Office Direct Sales Corporate Sales Customer Support Coordination Skills Order Processing Service Desk Customer Care Sales Administration
As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Mumbai
Sales Administration Customer Care Coordination Skills Order Processing Payment Followup
Responsibilities: Sending offer and followup for an order , Payment and Dispatch, Coordination between Company and Clients
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Chembur East Mumbai
Customer Support Sales Administration Corporate Sales
A Banquet Sales Coordinator is responsible for supporting the sales and planning of banquet events while ensuring excellent customer service and smooth coordination between clients and hotel/event teams.Key Qualities of a Banquet Sales CoordinatorExcellent communication skills to interact professionally with clients, vendors, and internal departments.Strong organizational skills to manage multiple events, schedules, and documents simultaneously.Customer service orientation with a focus on understanding and meeting client needs.Attention to detail to ensure event orders, contracts, and special requests are accurate.Sales and negotiation skills to promote banquet packages and maximize revenue.Time management to meet deadlines and coordinate event timelines efficiently.Problem-solving ability to handle last-minute changes or unexpected issues.Teamwork and collaboration to work effectively with food and beverage, kitchen, housekeeping, and operations teams.
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Customer Handling Adobe Illustrator Illustrator Multitasking Apparel Merchandising Fashion Styling Draping
Hiring for 15 Fashion Designer Jobs in Ahmedabad, Mumbai, Chennai, Kolkata, Bangalore, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Customer Handling, Adobe Illustrator, Illustrator, Multitasking, Apparel Merchandising, Fashion Styling, Draping etc.
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Unique Design Photoshop Apparel Merchandising Customer Handling Illumination Fashion Illustration Coraldraw Draping Fashion Designing Cloth Design Adobe Illustrator
Job Openings for 22 Fashion Designer Jobs for Freshers in Bangalore, Mumbai, Pune, Mysore, odisha, having Educational qualification of : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Unique Design, Photoshop, Apparel Merchandising, Customer Handling, Illumination, Fashion Illustration, Coraldraw, Draping, Fashion Designing, Cloth Design, Adobe Illustrator etc.
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Customer Handling Illustrator Fashion Illustration Adobe Illustrator Coraldraw
We are looking for 15 Fashion Designer Posts in Coimbatore, Chennai, Mumbai, Hyderabad, with deep knowledge in Customer Handling, Illustrator, Fashion Illustration, Adobe Illustrator, Coraldraw and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma
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