Customer Care Female Graduate Jobs in Mumbai

We are looking for a friendly and organized Front Desk Receptionist to join our team in Andheri. This full-time position is perfect for someone with 0 to 2 years of experience who enjoys working with people in a lively office setting.**Key Responsibilities:**- **Welcome Visitors:** Greet guests and clients warmly, ensuring they feel comfortable and valued as soon as they enter the office.- **Manage Phone Calls:** Answer and direct phone calls promptly, taking messages when necessary and ensuring all inquiries are handled efficiently.- **Schedule Appointments:** Coordinate and schedule meetings for staff, maintaining an updated calendar to ensure an organized workflow.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- **Assist with Administrative Tasks:** Support the team with various administrative duties such as filing, data entry, and preparing documentation as needed.**Required Skills and Expectations:**- Excellent communication skills are needed to interact effectively with visitors and staff.- Strong organizational skills are essential for managing schedules and tasks efficiently.- A friendly and approachable demeanor is important to create a welcoming atmosphere.- Basic computer skills, including proficiency in Microsoft Office, are necessary for handling administrative tasks.- Willingness to learn and adapt in a dynamic work environment.We are excited to find a motivated individual who is ready to contribute to our team!

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM

The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.

Telecalling Executive Lead GenerationJob SummaryThe Telecalling Executive will be responsible for generating and qualifying leads through outbound/inbound calls while also supporting day-to-day office administrative activities. The role requires strong communication skills, follow-up discipline, data accuracy, and basic administrative coordination.Key ResponsibilitiesTelecalling & Lead GenerationMake outbound calls to prospective clients/customers from provided databases.Explain company products/services clearly and professionally.Generate, qualify, and record leads accurately.Follow up with potential leads as per defined schedules.Maintain call records, lead status, and feedback in CRM/Excel.Coordinate with sales/operations team to transfer qualified leads.Achieve daily/weekly/monthly calling and lead targets.Office Administration SupportMaintain office records, files, and documentation.Assist in attendance tracking, leave records, and basic HR coordination.Handle incoming calls, emails, and visitor coordination.Support vendor coordination, office supplies, and basic procurement.Assist in preparing reports, data entry, and internal coordination.Ensure office discipline, punctuality, and adherence to company policies.Skills & CompetenciesGood verbal communication skills (English + local language preferred).Basic computer knowledge (MS Excel, Word, email).Ability to handle calls confidently and professionally.Strong follow-up and time management skills.Attention to detail and data accuracy.Positive attitude, discipline, and reliability.QualificationsMinimum: 12th Pass / Graduate (preferred).Prior experience in telecalling, customer support, or admin role is an advantage.Freshers with good communication skills can also apply.Key Performance Indicators (KPIs)Number of calls made per day.Leads generated and qualified.Follow-up completion rate.Data accuracy and documentation quality.Attendance, punctuality, and policy adherence.Work LocationOffice-based

Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team

Only for Female FreshersJob Opportunity Relationship Manager (Home Loan Operations) Location: Mumbai(Positions Bhyander, Borivali, Ghatkopar, Thane, Belapur)Role DescriptionFull-time, on-site role in Mumbai. Responsible for managing the end-to-end home loan process from customer interaction to loan disbursement.Key Responsibilities: Assessing loan applications Communicating with clients Verifying documentation Coordinating with departments Building customer relationshipsQualifications: Freshers Female candidates only Bachelors / Post Graduate Strong communication & interpersonal skills Organizational & problem-solving abilities Ability to work independently & in a team

Attending phone calls diverting calls to appropriate department, greetings guests, maintaining file sand maintain all records of phone calls.

We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company

Responsibilities: Sending offer and followup for an order , Payment and Dispatch, Coordination between Company and Clients

To manage the front desk operations, welcome guests, handle incoming calls, and provide administrative support to ensure efficient day-to-day operations.

Back-office staff to make the report and invoice

We have vacant of 1 Business Development Associate Job in Lower Parel, Mumbai, Experience Required : 3 Years Educational Qualification : B.Com, Post Graduate Diploma Skill Customer Care, Problem Solving, Strategic Communication, B2B Sales, Marketing Communication, Sales Relationship, Confidence, Convincing Power, Inside Sales, Sales Business Development, Analytical Ability, Lead Generation, b2c Marketing, Negotiation Skills, Marketing, Retail Sales Marketing etc.

Coordination with clients and vendors using Excel data and updates.

Job descriptionJob Summary:The Greeter is the first point of contact for guests, visitors, or customers entering the establishment. This position is responsible for creating a welcoming and friendly environment, offering assistance, and ensuring guests have a positive experience as they arrive. The Greeter will play a key role in setting the tone for the guest's visit by providing exceptional customer service, directing visitors, and addressing inquiries.Key Responsibilities:Greet customers, visitors, or guests in a friendly and professional manner upon arrival.Provide assistance to customers by answering questions and offering directions.Ensure guests are promptly attended to and assist with any initial needs or requests.Maintain a clean and organized entrance area.Manage guest flow by ensuring efficient entry and exit procedures.Direct visitors to the appropriate departments, staff members, or areas.Assist with checking in guests or handling reservations when required.Monitor the flow of guests and maintain a friendly atmosphere.Handle guest complaints or concerns in a calm and professional manner, escalating when necessary.Promote and inform visitors about ongoing events, services, or specials (if applicable).Ensure compliance with health and safety standards in the entrance area.Maintain a professional appearance and demeanor at all times.Perform other duties as assigned by the supervisor or manager.Skills and Qualifications:Excellent verbal communication and interpersonal skills.Friendly, approachable, and patient demeanor.Ability to stay calm and composed under pressure.Strong customer service orientation.Ability to work in a fast-paced environment and handle multiple tasks.Basic knowledge of the companys services and products.Ability to work flexible hours, including weekends and holidays, if required.High school diploma or equivalent (preferred).Previous experience in a customer-facing role is a plus.Job Type: Full-time