Customer Representative Jobs For Freshers - Kolkata

As a Customer Representative, you will be responsible for handling customer inquiries through various communication channels such as phone, email, or chat. You will assist customers with product information, order status, issue resolution, and ensure a positive customer experience.

Key responsibilities include answering customer inquiries promptly and professionally, resolving customer complaints effectively, escalating complex issues to the appropriate department, maintaining accurate customer records, and achieving customer satisfaction goals.

To excel in this role, you need excellent communication skills, both verbal and written, strong problem-solving abilities, customer service orientation, patience, and a positive attitude. A 12th pass qualification is required for this entry-level position, and although experience is not mandatory, willingness to learn and adapt to customer needs is essential. This full-time position based in Kolkata expects you to work from the office, so punctuality and attendance are crucial for success in this role.

• Experience

  Fresher

• No. of Openings

  12

• Education

  12th Pass

• Role

  Customer Representative

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  BARRACKPORE subhas kolonii more pin -7000121