117

Customer Service Manager Fresher Jobs in Delhi NCR

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Ground Operation Aviation Ground Manager Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Good Communication Skills Airport Manager Airport Representative Airport Ticketing Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight
We are seeking a dedicated Airport Manager to oversee operations at our Delhi airport. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education of 12th pass. nnKey Responsibilities:nn1. Operational Management: Ensure the airport runs smoothly on a daily basis. This includes monitoring flights, managing staff, and handling emergencies effectively.nn2. Customer Service Excellence: Provide high-quality service to passengers. You will address customer inquiries and resolve any issues that arise, ensuring a pleasant airport experience.nn3. Staff Coordination: Manage teams working in various departments. This involves scheduling shifts, training new employees, and fostering a positive work environment.nn4. Safety Compliance: Implement and regularly review safety protocols to guarantee the security of passengers and staff. Regular training and drills will be part of this responsibility.nn5. Collaborative Work: Coordinate with airlines, government agencies, and other stakeholders to ensure regulations and policies are followed effectively.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and the ability to work under pressure. Strong organizational skills are essential for managing multiple tasks simultaneously. A team-oriented mindset is crucial, as you will collaborate regularly with various departments. A proactive attitude towards problem-solving and decision-making will help ensure the airport operates efficiently. Flexibility to work various shifts, including weekends and holidays, is expected in this full-time role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent in Delhi, you will play a crucial role in ensuring a smooth experience for travelers at the airport. This is an entry-level position ideal for energetic individuals who enjoy working in a fast-paced environment.nnKey Responsibilities:nn- Passenger Assistance: Provide exceptional service to passengers by answering queries and assisting with check-in procedures, ensuring their journey begins on a positive note.n n- Check-in Coordination: Manage the check-in process efficiently, ensuring passengers receive their boarding passes and luggage tags correctly to facilitate seamless boarding.nn- Baggage Handling Support: Assist with baggage handling, providing information on baggage claim procedures and resolving any issues related to lost or damaged luggage.nn- Emergency Procedures: Be knowledgeable about airport emergency procedures and protocols to ensure passenger safety and quick responses in unexpected situations.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be comfortable interacting with diverse groups of people. Strong communication skills are essential, along with a friendly demeanor. A basic understanding of customer service principles will be advantageous. You should be willing to work in an office environment at the airport, demonstrating reliability and a team-oriented attitude. Flexibility to adapt to changing schedules and situations is also important for success in this role.
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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Noida
Customer Support Customer Service Inbound Calling Domestic BPO Voice Process Customer Relationship Outbound Calling Customer Care Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Profile: Customer Care Executive (Domestic Inbound Process)Location: Noida (Sector 16, 62 & 63 near Metro Station)Shift: Day Shift / Rotational Day ShiftsSalary: 15,000 to 22,000 Fixed PMNumber of Openings: 15About the Role:Bright Future RPD Hiring Solution is hiring Customer Support Executives for top domestic BPOs and corporate houses in Noida. This is a pure customer service profile with NO sales targets involved.Key Responsibilities:* Answer inbound calls from customers and resolve their queries or complaints.* Provide accurate, valid, and complete information regarding company products/services.* Maintain a professional and polite attitude with customers over the phone.* Maintain high customer satisfaction (CSAT) scores.Requirements:* Education: 12th Pass / Undergraduates / Graduates.* Experience: 0-2 Years (Freshers with good communication skills can easily apply).* Language: Clear and fluent communication in Hindi & Professional phone etiquette.* Basic computer knowledge (Good typing speed and knowledge of MS Excel).Benefits:* Fixed monthly salary credited on time.* Clean and professional corporate office environment.* Proper training will be provided to selected candidates.How to Apply:Apply directly on this portal or share your updated resume on WhatsApp at 8595974460 for a quick telephonic screening.
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12th Pass Freshers For Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Faridabad
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Grooming
As an Airport Passenger Service Associate, you will play a vital role in ensuring that travelers have a smooth and enjoyable experience at the airport. You will assist passengers from check-in to boarding, providing guidance and support throughout their journey.nnKey Responsibilities include:nn1. Check-In Assistance: You will guide passengers through the check-in process, ensuring they have all necessary documents ready and helping them with baggage procedures.nn2. Customer Service: You will address passenger inquiries and provide information about flight schedules, airport services, and procedures, ensuring clear communication and assistance.nn3. Boarding Coordination: You will help facilitate the boarding process by checking boarding passes and ensuring that all passengers board safely and in an orderly manner.nn4. Problem Resolution: You will assist passengers with any issues that arise, such as lost baggage or missed flights, providing solutions and support to enhance their travel experience.nnTo be successful in this role, you should have excellent communication skills and a positive attitude. You need to be able to work well under pressure and handle various situations with patience and professionalism. A high school diploma (12th pass) is required, and prior experience in customer service is a plus, although not mandatory. A commitment to teamwork and a desire to help others are crucial for excelling as an Airport Passenger Service Associate.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Punjabi Bagh Delhi
Customer Relationship Interpersonal Skills HNI Acquisition Customer Service Team Management Skills
Key Responsibilities: 1. Build and maintain long-term relationships with existing and prospective clients.2. Understand clients' financial goals and suggest suitable investment solutions.3. Promote financial products such as Mutual Funds, SIPs, Bonds and other investment opportunities.4. Generate new business through client acquisition, referrals and networking.5. Follow up with clients regularly and provide portfolio-related service support.6. Assist clients with investment onboarding, documentation and account-related queries.7. Achieve business development and revenue targets.8. Stay updated on financial markets, investment products and industry developments.
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Service Coordinator (Female)

Sunshine Manpower Solution And Services

  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Ghaziabad
Technical Support Customer Service Customer Manager
Job Title : Service CoordinatorExperience : 1- 4 yearsLocation : UPSIDC Industrial Area, GhaziabadRole & Responsibilites :Coordinate service calls, breakdowns, AMC & preventive maintenance.Schedule customer visits and assign service engineers.Follow up with engineers for service reports and job closure.Maintain service, customer & AMC records in Excel/CRM.Prepare service quotations and AMC proposals.Coordinate with Sales, Accounts & Service teams.Follow up on pending service calls and payments.Qualification & Skills :Graduate/Diploma in any relevant field.Good communication, coordination & follow-up skills.Good knowledge of MS Excel, Word & Email.Service coordination,customer support experience.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • Fresher
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- Resolve Customer Issues: Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- Maintain Customer Records: Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- Follow Up with Customers: Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- Provide Product Knowledge: Keep yourself updated on product details and features to answer questions confidently and promote services effectively.Required Skills and Expectations:We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Delhi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Sales Skills Resilience Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Fresher
We are looking for a dedicated Airline Customer Service Representative in Delhi, India. This entry-level position is ideal for individuals who want to start their career in the airline industry and have a passion for providing excellent service to customers.Key Responsibilities:- Assist Customers: Greet and help customers with inquiries about flights, bookings, cancellations, and changes in their travel plans. Provide clear and accurate information to enhance their travel experience.- Handle Ticketing: Process ticket purchases and changes efficiently while ensuring all transactions are completed correctly. Manage customer details with great attention to accuracy.- Resolve Issues: Address customer complaints and concerns professionally, seeking solutions or escalating them when necessary. Maintain a calm demeanor during challenging interactions.- Provide Information: Share details about airline policies, procedures, and services. Educate customers about additional offerings and promotions to improve their journey.- Maintain Records: Keep accurate records of customer interactions and transactions. Update databases to ensure reliable information is readily available for future reference.Required Skills and Expectations:Candidates should have good communication skills and be able to work well in a team. A positive attitude and willingness to learn are essential. Basic computer skills are needed, and the ability to handle high-pressure situations is important. A high school education (10th pass) is required, and prior experience in customer service is a plus but not necessary.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- Customer Support: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- Product Knowledge: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- Documentation: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- Team Collaboration: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Delhi
Operations Management Customer Service Vendor Management Inventory Management Communication Skills
As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. Key Responsibilities:- Administrative Support: You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- Data Management: Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- Communication Coordination: Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- Operational Reporting: Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- Team Collaboration: Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Greater Noida
Communication Customer Service Inventory Management Problem Solving
We are looking for a dedicated Laundry Attendant to join our team in Greater Noida. The ideal candidate should have a positive attitude and be willing to learn, making this role suitable for individuals with 0 to 5 years of experience.Key Responsibilities:1. Record Laundry Orders: You will be responsible for record & execute orders on the company app2. Operating Laundry Equipment: You will operate washers and dryers, monitor cycles, and ensure that all machines are functioning properly to maintain efficiency.3. Folding and Storing Clean Laundry: After cleaning, you will fold and organize laundry neatly before storing or delivering it to designated areas, ensuring items are in good condition.4. Maintaining Cleanliness: Keeping the laundry area clean and organized is essential. You will be responsible for tidying up the workspace and disposing of any waste properly.5. Customer Service: , you may interact with customers. It is important to provide friendly and helpful service when addressing their laundry needs.Required Skills and Expectations:Candidates should ideally have completed their 12th grade and possess basic literacy skills. Attention to detail and a strong work ethic are essential, as the role involves repetitive tasks and maintaining quality standards. A good sense of teamwork and communication skills will help create a positive working environment.
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  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Nirman Vihar Delhi
Shop Keeper Shop Manager Teamwork Problem Solving Customer Service
We are looking for a dedicated and friendly female Shop Keeper to join our team in Nirman Vihar, Delhi. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in retail.As a Shop Keeper, you will be responsible for managing the day-to-day operations of the store. You will greet and assist customers, helping them find products and answering their questions. You will also handle the cash register, process transactions accurately, and maintain a tidy shop environment. Keeping track of inventory, restocking shelves, and organizing displays are important tasks to ensure the shop looks appealing and is well-stocked, allowing for a seamless shopping experience.The ideal candidate should have good communication skills, a friendly demeanor, and a strong desire to provide excellent customer service. Being organized and detail-oriented is essential, as you will manage cash handling and keep records accurately. We expect you to have basic math skills for handling transactions and a good understanding of sales principles. A willingness to learn and adapt to the fast-paced retail environment is crucial.If you are motivated, eager to learn, and enjoy interacting with people, we encourage you to apply. This role will provide you with valuable experience in the retail industry while contributing to our welcoming shop atmosphere.
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  • Fresher
  • Noida Sector 125
Counseling Multitasking Listening Student Support Networking Interpersonal Skills Communication Problem-solving Empathy Teamwork Attention to Detail Customer Service
As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. Key Responsibilities:- Student Engagement: Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- Problem Resolution: Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- Information Dissemination: Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- Event Coordination: Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- Reporting and Documentation: Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.Required Skills and Expectations:- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.Key Responsibilities:- Interact with Customers: Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- Resolve Issues: Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- Document Interactions: Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- Follow-up: Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- Provide Feedback: Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.Required Skills and Expectations:- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor
We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.
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Freshers For Delivery Boy - Noida

BrightFuture RPD Hiring Solutions

  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Noida Sector 4
Delivery Executive Delivery Boy Delivery Operations Time Management Customer Service Handling Delivery Quick Commerce Fleet Management Navigation Last Mile Delivery Supply Chain Transport Logistics & Delivery Packaging Delivery Excellence Community Relation Strategic Communication Coordination Skills Customer Handling Hard Working Route Planning Customer Service Delivery Packing Material Customer Communication
We are looking for a Delivery Executive to join our team in Sector 4. This role is essential in ensuring timely and efficient delivery of products to our customers. The ideal candidate will have good communication skills and a strong sense of responsibility.Key Responsibilities:- Timely Deliveries: Ensure that all deliveries are completed on time to meet customer expectations and company standards.- Package Handling: Safely handle and transport products to prevent damage during transit, ensuring that items arrive in perfect condition.- Route Planning: Plan efficient delivery routes to minimize transit time and optimize fuel usage, which helps in delivering more packages effectively.- Customer Interaction: Communicate with customers at the time of delivery, provide excellent service, and address any queries or concerns they may have.- Documentation: Maintain accurate records of deliveries made, including collecting signatures and noting any issues encountered during delivery.Required Skills and Expectations:- A minimum educational qualification of 10th grade is required.- Candidates can have varying levels of experience, from freshers to those with up to 5 years in relevant roles.- Strong communication skills are essential for interacting with customers and team members.- A responsible attitude is crucial, along with the ability to manage time effectively and work independently.- Candidates must be comfortable working from the office and ready to adhere to company policies and procedures.
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Delivery Boy Fresher

BrightFuture RPD Hiring Solutions

  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Noida
Delivery Executive Delivery Boy Delivery Operations Time Management Customer Service Handling Delivery Quick Commerce Fleet Management Navigation Last Mile Delivery Supply Chain Transport Logistics & Delivery Packaging Delivery Excellence Community Relation Strategic Communication Coordination Skills Customer Handling Hard Working Route Planning Customer Service Delivery Packing Material Customer Communication
We are seeking a dedicated Delivery Executive to join our team in Noida. This position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. The role is office-based, and you will be integral to our delivery operations.Key Responsibilities:- Ensure Timely Deliveries: You will be responsible for delivering packages to customers on time, ensuring customer satisfaction and maintaining the company's reputation.- Maintain Delivery Records: You will need to accurately document delivery details and any issues encountered during the delivery process, which helps in tracking and improving service quality.- Communicate with Customers: Engage with customers during deliveries to provide updates or resolve any concerns, ensuring a positive customer experience.- Coordinate with Team: Work collaboratively with fellow team members and supervisors to enhance delivery efficiency and share any issues that may arise during deliveries.- Follow Safety Regulations: Adhere to all safety guidelines and protocols while handling packages, ensuring the safety of both yourself and the packages you deliver.Required Skills and Expectations:Candidates should possess good communication skills, as interacting with customers is a key part of the job. Attention to detail is essential to ensure accurate deliveries and record-keeping. A positive attitude and a willingness to work as part of a team are also important. Reliable time management skills will help ensure that all deliveries are made promptly.
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Ground Staff Executive Jobs For 12th Pass Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Gurgaon
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Grooming
Join our team as a Ground Staff Executive in Gurgaon and embark on a rewarding career in the aviation industry. Ideal for individuals with a passion for customer service, this role offers an opportunity to develop essential skills while working in a dynamic environment.nnKey Responsibilities:nn1. Customer Service: Interact with passengers to provide assistance with check-in procedures, baggage handling, and general inquiries, ensuring a pleasant travel experience.nn2. Operations Support: Collaborate with various teams to ensure smooth airport operations, including boarding and deplaning processes, enhancing overall efficiency.nn3. Problem Resolution: Address and resolve passenger concerns promptly to maintain high levels of customer satisfaction, demonstrating effective communication and interpersonal skills.nn4. Safety Compliance: Adhere to safety protocols and regulations to guarantee the safety of passengers and airport staff, maintaining a secure environment at all times.nnRequired Skills and Expectations:nnCandidates must have completed at least the 12th grade and should possess strong communication skills. A customer-oriented attitude is essential, along with the ability to work well in a team and handle stress effectively. You should be adaptable to a fast-paced work environment and be willing to learn new procedures. Previous experience is not required, making this an excellent opportunity for those starting their careers. Enthusiasm, professionalism, and a commitment to service excellence are key to succeeding in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking a dedicated Airport Terminal Services Agent to join our team in Gurgaon, India. This role is ideal for individuals looking to start their careers in the aviation industry and requires a commitment to providing excellent customer service.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel experience.nn2. Information Management: Provide passengers with current information about flight schedules, gate changes, and airport services promptly and accurately.nn3. Problem Solving: Address passenger concerns and complaints with empathy and professionalism, offering solutions to enhance customer satisfaction.nn4. Safety Compliance: Ensure that all airport safety regulations and protocols are followed during travel processes to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnApplicants must have completed at least the 12th grade and should be open to new professionals with 0 to 2 years of experience. Strong communication skills are essential for effectively interacting with passengers and team members. A positive attitude and customer-focused mindset are crucial for delivering exceptional service. Candidates should be able to work in a fast-paced environment, handle multiple tasks, and remain calm under pressure. Flexibility in working hours is expected, as airport operations can vary throughout the day.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our dynamic team at the airport as Ground Staff, where you will play a vital role in ensuring smooth operations and excellent customer service for travelers.nnKey responsibilities include:nn- Check-in Assistance: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags in a friendly manner.n- Baggage Handling: Safely manage passenger luggage, including loading and unloading bags onto the aircraft.n- Customer Support: Address passenger inquiries and concerns, providing information about flights, services, and airport procedures.n- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired skills and expectations:nnCandidates should have completed at least their 12th grade. This entry-level role is suitable for individuals with 0 to 2 years of experience. A positive attitude and excellent communication skills are essential for interacting with passengers and colleagues effectively. Good problem-solving abilities and a sense of responsibility are important for ensuring smooth operation in a busy airport environment. Being a team player and possessing a friendly demeanor will greatly enhance the travel experience for our customers. Enthusiasm for working in the aviation industry is a plus, helping you thrive under the fast-paced demands of the role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as Airport Ground Staff in Delhi, India, where you will play a vital role in ensuring the smooth operation of airport services and customer satisfaction.nnKey Responsibilities:n- Assist passengers: Greet and guide travelers, helping them with check-in, boarding, and baggage handling to enhance their airport experience.n- Coordinate with airline operations: Work closely with various departments to effectively manage flight departures and arrivals, ensuring timely communication and service.n- Handle baggage claims: Address passenger concerns about lost or damaged luggage, providing assistance to resolve issues efficiently.n- Maintain safety and security: Follow airport regulations and procedures to ensure a safe environment for passengers, staff, and aircraft.nnRequired Skills and Expectations:nCandidates should possess a minimum educational qualification of 12th grade and have zero to two years of experience. Excellent communication skills are crucial for interacting with passengers and team members. A friendly and approachable demeanor is essential, as you will often be the first point of contact for travelers. Ability to work in a fast-paced environment while maintaining attention to detail and adhering to safety protocols is vital. Candidates should be flexible with work hours, including weekends and holidays, to meet operational demands. Teamwork and problem-solving skills will contribute to a positive airport environment.
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  • Fresher
  • Faridabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- Resolve Issues: Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- Document Interactions: Maintain accurate records of customer interactions in the system for future reference and analysis.- Provide Product Support: Assist customers in understanding our products and services, guiding them through the features and benefits.- Follow Up: Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- Collaborate with Team Members: Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.
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  • Fresher
  • Ghaziabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Customer Management Voice Process Inbound Inbound Process Inbound Voice Process Customer Calling
We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls and messages to assist customers with their questions or issues.- Providing Product Information: Share details about our products and services, helping customers understand features and benefits.- Resolving Issues: Identify and troubleshoot customer problems to find suitable solutions promptly.- Documenting Interactions: Keep accurate records of customer interactions and transactions for future reference and quality assurance.- Following Up: Proactively reach out to customers after resolving issues to ensure their satisfaction.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-Solving Skills: Be able to think critically and resolve customer issues in a timely manner.- Patience and Empathy: Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- Basic Computer Knowledge: Familiarity with computers and the ability to navigate software applications is important.- Team Player: Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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