90

Customer Support Technician Job Vacancies in Delhi NCR

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Sales Coordinator Fresher (Female)

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • North West Delhi
Microsoft Office Corporate Sales Desktop Support Retail Sales Direct Sales Customer Support Sales Administration Customer Care Field Service Payment Followup Order Processing Coordination Skills Channel Sales Pleasant Personality
Contacting customers for purchase orders follow up with the manufacturing department to fulfill the orders scheduling delivery on time. Follow up for the payments on time. Coordinating with the quality department to convey customers grievances
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Sales Coordinator (Female)

Capital Placement Services

  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Channel Sales Customer Care Customer Support Direct Sales Sales Administration Field Service Coordination Skills Order Processing Payment Followup
Location: Sector 74, GurgaonWorking Days: 6 Days a WeekWorking Hours: 10:00 AM 7:00 PMResponsibilities:* Act as the primary bridge between the field sales team and the technical/operations team.* Prepare quotations, invoices, and sales reports using internal software.* Handle client inquiries, manage schedules, and coordinate post-sales documentation.* Ensure all client data in the CRM is accurate and up to date.Requirements:* Highly organized with excellent attention to detail.* Proficiency in MS Office (Excel is a must) and CRM tools.* Strong verbal and written communication skills.If you are interested, please share the above details along with your updated CV.hrcps9@gmail.com8370014003
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Netaji Subhash Place Delhi
Basic Computers Customer Support Field Service Microsoft Office
Contact / Apply: +91 98705 84154Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locallyReady to learn and growInterested candidates can call or WhatsApp on +91 98705 84154
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Vasundhara Ghaziabad
Customer Service Basic Computer Skills Customer Focus Coordination Skills
We are looking for a Back Office Coordinator to join our team in Vasundhara, Ghaziabad. As a Back Office Coordinator, your main responsibilities will include managing administrative tasks, coordinating with customer, maintaining records, and ensuring smooth operations within the office. Key Responsibilities:- Handling paperwork and documentation: You will be responsible for maintaining and organizing all office documents, files, and records.- Coordinating with different departments: You will need to communicate effectively with various teams to ensure tasks are completed efficiently.- Data entry and analysis: You will be required to input data accurately into the system and analyze it for reporting purposes.- Managing office supplies: Keeping track of inventory and ordering supplies when needed.- Providing administrative support: Assisting with scheduling meetings, answering calls, and responding to emails.Skills and Expectations:- Excellent organizational skills and attention to detail.- Strong communication skills to interact with team members and clients.- Proficient in Microsoft Office suite (Word, Excel, Outlook).- Ability to multitask and prioritize tasks effectively.- Previous experience in a similar role is preferred but not mandatory. If you are a self-motivated individual with a passion for administrative tasks and coordination, we encourage you to apply for this role.
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  • 2 - 8 yrs
  • 2.3 Lac/Yr
  • Rohini Sector 1 Delhi
Component Replacement Diagnostic Tools Print Quality Calibration Problem-solving Hardware Repair Customer Service Troubleshooting Software Installation
We are looking for a skilled Computer & Printer Hardware Engineer responsible for diagnosing, repairing, and maintaining desktops, laptops, printers, and related peripherals. The ideal candidate should have strong troubleshooting skills, technical knowledge of hardware components, and the ability to provide onsite and in-shop support. Key ResponsibilitiesDiagnose and repair desktop, laptop, and printer hardware issuesInstall, configure, and upgrade hardware componentsTroubleshoot laser printers, inkjet printers, barcode printers, and thermal printersPerform chip-level or board-level repair (if required)Install operating systems, drivers, and softwareNetwork printer setup and sharing configurationPreventive maintenance and servicing of devicesMaintain service reports and job recordsProvide customer support and technical guidance Required Skills & QualificationsDiploma/ITI/Bachelors in Computer Hardware, IT, or related fieldKnowledge of printer mechanisms (HP, Canon, Epson, Brother, etc.)Understanding of motherboard, SMPS, RAM, SSD/HDD installationBasic networking knowledge (LAN, IP setup)Ability to use diagnostic tools and multimetersGood communication and customer handling skills Preferred Skills (Optional)Experience with thermal or POS printersKnowledge of CCTV or networking devicesField service experienceAbility to handle multiple repair tasks efficiently
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  • 2 - 2 yrs
  • Noida
Microsoft Excel Microsoft Word Customer Service Microsoft Office Power Point Presentation Coordination Skills Customer Focus Computer Operations Typing Skills Tele Marketing Basic Computer Skills
The Back Office Coordinator will be responsible for overseeing administrative tasks, data entry, and coordinating with various departments within the organization. Key responsibilities include managing office supplies, organizing files, and assisting with daily operations. The ideal candidate should have at least 2 years of experience, a graduate degree, strong organizational skills, and excellent communication abilities. Expectations include maintaining a high level of confidentiality, attention to detail, and the ability to multitask effectively in a fast-paced environment.
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  • 2 - 8 yrs
  • 4.3 Lac/Yr
  • Noida Sector 60
Microsoft Office Desktop Support Corporate Sales Service Desk Channel Sales Customer Care Customer Support Sales Administration Coordination Skills Payment Followup
As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.
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  • 3 - 5 yrs
  • 2.5 Lac/Yr
  • Ghaziabad
Good Communication Microsoft Office Customer Care Service Desk Customer Support Coordination Skills Order Processing
We r required sales coordinator with good experience
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Sales Coordinator

Bhilai Engineering Industries Limited

  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Okhla Delhi
Organizational Abilities Customer Service Expertise Sales Coordinator
SALES COORDINATOR: With the knowledge of BUSY and TALLY. Specially experience working in FMCG channel sales and customer marketing with 5 to 10 years experience. Telephone coordination of sales orders and stocks, go-down dispatch and transporter coordination.
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Hiring For Service Coordinator

JOB24by7 Recruitment Consultancy Services

  • 2 - 3 yrs
  • Delhi
Team Leadership Supervision Communication Customer Service Problem Solving Conflict Resolution Organization Time Management Quality Assurance Product Knowledge Adaptability Service Coordinator
Managing a team of customer service employees. Answer phones and track clients service records Schedule technician to attend clients complaint at site Act as liaison between client & company Respond to any issues that occur during the delivery of services Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Conducting service quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Motivating the team to perform at their best.Qualifications & Skills Must be Graduate Minimum of 2 -3 years experience. Computer literate. Management skills. Excellent customer service and problem-solving skills High quality organizational skills The ability to work well under deadlines and to multitask The ability to build relationships and coalitions within the community Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Ghaziabad
Internet Customer Service Basic Computers Clerical Work
We are looking for a highly organized and detail-oriented Office Coordinator to manage daily administrative operations and support our office staff. The ideal candidate should have strong communication skills, the ability to multitask, and a positive, professional attitude.
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Ups Service Engineer

Global Power Technologies

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 95
UPS Systems Problem-solving Diagnostic Testing Equipment Maintenance Field Service Customer Service Safety Procedures Technical Documentation
Install and commission UPS systems and batteries.Perform preventive and corrective maintenance.Diagnose and repair electrical/electronic faults.Provide technical support and service reports.Follow safety and quality standards.
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  • 1 - 5 yrs
  • Noida Sector 57
Franchise Management Multitasking Customer Service Problem-solving
Being a franchise Coordinator you will be responsible to connect the reporters and onboard them in the Organisation.
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Service Coordinator

Kumar Equipment India Private Limited

  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Communication Technical Services Man Management Scheduling Customer Relationship Work Order
We are looking for 2 Service Coordinator Posts in Gurgaon, Job Summary: The Service Coordinator is responsible for organizing and overseeing service activities related to commercial kitchen equipment, ensuring timely dispatch of technicians, effective customer communication, and accurate documentation. This role plays a critical part in delivering excellent service and maintaining operational efficiency within the service department. Key Responsibilities: Service Scheduling and Required Educational Qualification is : B.Tech
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Client Services Executive Customer Service Direct Sales Data Management Problem Solving Customer Management Client Solutions Client Administration Good Communication Skills
Job Openings for 10 Client Coordinator Jobs for Freshers in Kashmere Gate, Delhi, Ajmeri Gate, Delhi, Mori Gate, Delhi, Laxmi Nagar, Delhi, Darya Ganj, Delhi, Greater Noida, ITO, Delhi, Delhi NCR, South Extension, Delhi, North Campus, Delhi, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Some Tertiary Coursework with Good knowledge in Client Services, Customer Service, Direct Sales, Data Management, Problem Solving, Customer Management, Client Solutions, Client Administration, Good Communication Skills etc.
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Technical Support Support Technician Professional Communication Ticketing Executive Data Management Diploma Electronic Ups Service Engineer Solar Technician Advance Excel Customer Engineer
We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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Back Office Coordinator (Freshers) Delhi

Progressive Shubham Consultant

Microsoft Excel Microsoft Office Customer Service Coordination Skills Tele Marketing Basic Computer Skills Microsoft Word Customer Focus
Candidates have known Computer, Handling all Customers quarry,
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Retail Sales Corporate Sales Customer Care Direct Sales Sales Administration Field Service Coordination Skills Payment Followup
We are seeking a Sales & Marketing Coordinator who is passionate about business growth, client relationship management, and innovative sales strategies. The candidate will be responsible for promoting and selling IT Services and Digital Products such as Software Solutions, Website Development, and Mobile App Development to various business sectors.Key Responsibilities- Promote and sell companys IT Services and Products to potential clients across industries.- Develop and execute new strategies for lead generation, client acquisition, and business development.- Handle client meetings, product/service presentations, and follow-up communication (both online and offline).- Collaborate with technical and management teams to deliver client-specific solutions.- Maintain a strong understanding of company offerings and market trends.- Perform sales administration tasks such as preparing proposals, following up on payments, and managing CRM updates.- Drive retail sales, corporate sales, direct sales, and field visits where required.- Identify new business development channels and propose actionable strategies.Skills Required- Strong communication and client convincing skills.- Excellent in coordination and follow-ups.- Ability to work both independently and as part of a team.- Self-motivated with a positive, energetic attitude.- Strong negotiation, closing, and interpersonal skills.- Familiarity with Retail and Corporate Sales, Customer Handling, and Payment Follow-up process.Preferred Attributes> Previous experience in sales of digital services or IT solutions.> Creative mindset to explore new business avenues and outreach ideas.> Comfortable with field visits and on-ground sales efforts when necessary.
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  • 3 - 4 yrs
  • 2.5 Lac/Yr
  • Okhla Delhi
Microsoft Office Customer Service Coordination Skills Corporate Sales Customer Support Payment Followup Order Processing
Should have experience in order processing, inventory, logistics, and coordination with all departments...
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Hiring For Sales Engineer/SR. Engineer

JOB24by7 Recruitment Consultancy Services

  • 3 - 5 yrs
  • 5.5 Lac/Yr
  • Noida
Costing Sales Engineer Sales Sales Management Technical Skills Customer Management Coordination Team Work Team Leader Leadership Time Management Negotiation STL Commercial Negotiations Sales Order Files Filling Documentation Tender Management FOS Cost Management Cost Estimation Document Management Customer Inspection Customer Service Commercials Finance Management Payment Systems Testing Client Management Commissioning SAP Report Maintenance Report Management
Key Responsibilities : Costing -:- Arranging technical clarification from customer for tendering queries. Coordination with Tendering Team for timely & techno-commercially correct offer submission. Offer optimization before negotiation Approach & Negotiation -:- Accompany STL for techno-commercial negotiations wherever possible. Coordinate with Customer for his techno-commercial compliance wherever required or advised by STL. Sales Order Files -:- Filling & compiling Design input, Negotiation Sheet, Tender Document, FOS with final costing and all ISO related documents. Coordination with OMG for SO creation. Advance Payment -:- Coordinate for reciept of advance from cutomer as per PO terms. Drawing Approval -:- Coordination with Design for on time drawing submission incorporating all negotiated design inputs. Ensuring timely drawing approval. Ensuring timely release of drawing for planning, procurement & manufacturing. Customer Inspection -:- Coordinate with OMG & manufacturing for customer inspection. Attend all consultant & custome in absence of STL during inspection. Bank Guarantee -:- Get Bank Guarantee format from the customer. Get above format approved from finance department. Coordinate with finance for timely submission of BG. Retrieval of expired BGs from the customer as per input from finance and handing over to finance. Commercial -:- Ensure collection of all commercial documents & compliance as per inputs from the finance. Ensure submission of all documents to client, needed for release of payments as per PO terms. Tracking & follow up for the payment. Erection,Testing & Commissioning -:- Coordinate with client for expected shedule of ETC. Ensure our customer care meets the client requirement Coordinate with Customer Care for commissioning & final handing over report along with feedback for our and client records. SAP Updation -:- Updation of all ECL & sales data in SAP for monthly reports.
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Service Coordinator

Onfinity Technologies

Support Technician Technical Support Call Coordinator Diploma Electronic Communication Engineering Customer Relationship Data Management Customer Support
We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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Technical Support Inbound Calls Handling Customer Support
Job description:We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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Microsoft Office Desktop Support Customer Care Customer Support Sales Administration Coordination Skills Order Processing Payment Followup Channel Sales Direct Sales Corporate Sales Field Service Service Desk Retail Sales
Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time
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Client Services Executive Data Management Customer Service Customer Management Client Solutions
job timing : 02:00 pm to 07:00 pmworking day's : Mon to SatSalary : 8k
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Ajmeri Gate Delhi
Good Communication Skills Customer Service
We are seeking a Client Coordinator to join our team and be the primary point of contact for our clients. The responsibilities of this role include communicating with clients to understand their needs, coordinating services and products, and providing excellent customer service. The ideal candidate will have strong communication skills, both written and verbal, and be able to build rapport with clients. They should also have a solid understanding of customer service principles and be able to problem solve and resolve issues in a professional manner.
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Cce CA Call Center Executive Sales Customer Support Engineer Customer Services Walk in
Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multitask, set priorities and manage time effectively
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  • 1 - 6 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Support CRM Executive MIS Reporting Client Coordinator Clinet Handling Customer Service Walk in
Requirements:Good Communication and presentation skillsGood knowledge of MS Office (Powerpoint, Excel etc.)Keen interest in LogisticsWilling to Learn and implementAttitude to explore new thingsWilling to give commitment and should be flexible.Roles and responsibilities:Coordinating with customer and handling their queries regarding any issuesExcellent with coordination & problem solving, providing timely solutionHandling client escalations and closuresChecking MIS Report on daily basis and sharing the same with customer.To Ensure all shipments to be picked up and connected from origin as per defined TATGeneration of required documents for Transportation i.e LR, GP, Ewaybill etc.Generation of Invoices for the allotted customers and on time submissionTimely payment collectionCoordinating with WH for the daily System entries and transactionsCoordinating with the WHs for the stock reconciliation as per scheduleShould be focused on customer satisfaction.Maintaining the MOM along with actions plan for improvementCustomer centric approach & Positive Attitude.
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