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Customer Care Executive Job Vacancies in Gujarat

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  • Fresher
  • 2.0 Lac/Yr
  • Ahmedabad
Customer Care
As a Customer Service Executive based in Ahmedabad, you will play a key role in ensuring customer satisfaction by addressing their inquiries and needs. We are looking for freshers who are eager to learn and grow in a dynamic environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle phone calls, emails, and chat requests from customers, answering their questions and providing solutions promptly.- **Assist with Product Information:** Provide customers with detailed information about our products and services to help them make informed decisions.- **Resolve Issues:** Actively listen to customer concerns and work towards finding appropriate solutions, ensuring a positive experience.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to maintain up-to-date information for future reference.- **Gather Feedback:** Collect and report customer feedback to help improve our services and products, ensuring we meet their needs effectively.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing.- **Problem-Solving Ability:** A good Customer Service Executive should be able to think on their feet and provide solutions to customer problems quickly.- **Empathy and Patience:** Understanding customer needs and showing patience in stressful situations is essential for this role.- **Team Player:** Ability to work collaboratively with team members to achieve common goals while maintaining a positive workplace environment.- **Willingness to Learn:** As a fresher, a readiness to learn about our products and customer service processes is crucial for success in this position.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • 150 Feet Ring Road Rajkot
Client Services Executive Data Management Customer Service Direct Sales Problem Solving Customer Management Power Point Presentation Client Solutions Client Administration Good Communication Skills
K9HR SOLUTIONS, komal thakrar (HR Recruiter) - Mo. No. 90999 70515 Email ID: hr004.k9hr@gmail.com) is looking for client co ordinatore job location is 150 feet ring road experience : 2 to 3 years
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  • Fresher
  • 1.3 Lac/Yr
  • Metoda GIDC Rajkot
CRM Tally Customer Handling Customer Support Clinet Handling Communication Skills Customer Relationship Convincing Power
We are looking for a dedicated CRM Executive to join our team in Metoda GIDC. This is a full-time position, suitable for fresh graduates, specifically those with a B.Com degree. The primary focus of this role is to manage client relationships and ensure their satisfaction with our services.**Key Responsibilities:**- **Manage Customer Interactions:** Handle inquiries and provide assistance to clients, ensuring their needs are met and concerns are addressed promptly.- **Data Entry and Management:** Input and maintain accurate customer information in the CRM system, helping to keep track of client interactions and history.- **Generate Reports:** Prepare regular reports on customer interactions and feedback, assisting in the analysis of trends and areas for improvement.- **Support Sales Team:** Collaborate with the sales team to identify potential opportunities for upselling and cross-selling services to existing customers.- **Conduct Customer Surveys:** Design and administer surveys to gather customer feedback, which will help enhance service quality and customer satisfaction.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both written and verbal, enabling effective interactions with clients. Proficiency in basic computer applications and CRM software is essential. Attention to detail is crucial for managing customer data accurately. Candidates should demonstrate a proactive approach to problem-solving and a willingness to learn. Teamwork and collaboration skills are also important, as you will work closely with other departments to enhance customer experiences. A customer-oriented mindset is vital to succeed in this role.
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  • 0 - 1 yrs
  • Ahmedabad
Customer Care Customer Support Telephone Handling Good Communication Skills Inbound Calls Customer Service Cold Calling
Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor based in Ahmedabad, you will oversee daily operations at the airport, ensuring a smooth and safe experience for passengers and staff. Strong leadership and communication skills are vital in this role.**Key Responsibilities:**- **Supervise Airport Staff:** Lead and manage ground staff to ensure they perform tasks efficiently and adhere to safety standards and protocols.- **Coordinate Operations:** Work closely with various departments, such as security, check-in, and baggage handling, to ensure seamless operations and address any issues promptly.- **Customer Service Management:** Address passenger inquiries and complaints, ensuring that they receive excellent service and that their concerns are resolved effectively.- **Monitor Safety Regulations:** Ensure compliance with airport safety regulations and protocols, conducting regular inspections and training sessions for staff.- **Report Generation:** Prepare and submit daily reports on operations, incidents, and staff performance to management for review and improvement.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal and written communication skills to interact effectively with staff and passengers.- **Problem-Solving Ability:** Capable of addressing and resolving issues quickly in a fast-paced environment, ensuring minimal disruption.- **Team Leadership:** Demonstrated ability to lead, motivate, and manage a team, promoting a collaborative work atmosphere.- **Attention to Detail:** Keen eye for detail to monitor operations and ensure adherence to safety and service standards.- **Adaptability:** Must be flexible to work in various shifts, including weekends and holidays, to meet operational demands.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Offline Data Entry Passport Checking Computer Operator Ticketing Executive Customer Care Human Resource Man Management
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - AhmedabadWork Experience - Fresher & 1 Year
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Bhuj
Retail Sales Customer Handling Marketing
We are seeking a motivated Retail Sales Executive to join our team in Bhuj, India. The ideal candidate will have 1 to 4 years of experience in retail sales and a strong ability to connect with customers.Key Responsibilities:1. **Customer Engagement**: Approach and interact with customers in a friendly manner to understand their needs and provide tailored solutions, enhancing overall customer satisfaction.2. **Product Knowledge**: Maintain up-to-date knowledge of all products and services offered. This will enable effective communication and guidance to customers, ensuring they make informed purchasing decisions.3. **Sales Performance**: Meet or exceed sales targets by implementing effective sales strategies. Regularly evaluate personal performance and seek ways to improve results.Required Skills and Expectations:Candidates must have completed at least the 10th standard and possess strong communication and interpersonal skills. A positive attitude and the ability to work well in a team environment are essential. An effective Retail Sales Executive should demonstrate a proactive approach to learning about products and maintaining a high level of customer service throughout every interaction.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Anand
Direct Sales Retail Sales Marketing Soft Skills Customer Handling
Kitchenware and appliances showrooms required sales staff.
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Customer Care Executive || Freshers & Experienced

Neuberg Supratech Reference Laboratories

  • 0 - 1 yrs
  • Bodakdev Ahmedabad
Customer Service Customer Care Customer Handling Call Center Customer Communication Cold Calling Outbound Calling Customer Relationship Customer Management Customer Support
Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).
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  • 1 - 7 yrs
  • Palanpur
Retail Sales Direct Sales Distributor Handling Field Sales Customer Relationship Marketing Communication Sales Area Sales Field Marketing
We are seeking a dedicated Field Sales Executive to join our team in Palanpur, India. The ideal candidate will have 1 to 7 years of experience in sales and is required to have completed at least the 10th grade. As a Field Sales Executive, you will be responsible for promoting our products to potential customers in your assigned area. Your main duties will include identifying new sales leads through various channels, visiting clients to showcase our offerings, and closing sales to meet targets. You will work closely with the sales team to ensure effective communication and gather customer feedback to enhance our services.Key responsibilities include:- **Generating Sales Leads**: Actively seek out new clients through networking, cold calling, and referrals.- **Client Visits**: Meet customers on-site to demonstrate products and understand their needs, building strong relationships.- **Sales Presentations**: Prepare and deliver engaging presentations to showcase product benefits and features.- **Closing Sales**: Negotiate and finalize sales agreements to achieve or exceed monthly targets by converting leads into customers.Successful candidates should possess strong communication skills, a confident and persuasive demeanor, and the ability to work independently while remaining motivated. You should also be comfortable traveling within your assigned area to meet clients. A positive attitude and willingness to learn will contribute greatly to your success in this role.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Vadodara
Ground Staff Air Ticketing Executive Front Desk Executive Cabin Crew Customer Relationship Manager Guest Handling Guest Representative Passport Checking Executive Air Hostess Flight Attendant Customer Relationship Air Ticketing Ticket Booking
Job Summary:An Air Ticketing Executive is responsible for handling flight ticket bookings, cancellations, reissuance, and customer queries at the airport ticketing counter. The role involves providing accurate fare information, assisting passengers with reservations, and ensuring smooth ticketing operations while delivering excellent customer service.Key Responsibilities:Issue, reissue, and cancel domestic and international flight ticketsHandle reservations using airline reservation systems (GDS such as Amadeus, Galileo, Sabre)Provide fare quotations and explain fare rules, baggage policies, and travel guidelinesAssist passengers with seat selection and special service requestsProcess refunds and manage ticket modificationsCoordinate with airline staff and ground operations teamVerify passenger details and travel documentsHandle last-minute bookings and airport ticketing requestsMaintain daily sales reports and transaction recordsResolve customer complaints in a professional mannerRequired Skills:Strong knowledge of airline ticketing proceduresFamiliarity with Global Distribution Systems (GDS)Excellent communication and customer service skillsBasic computer proficiencyAbility to handle cash and digital paymentsProblem-solving and multitasking abilityAttention to detail and accuracyAbility to work in rotational shiftsEligibility Criteria:Minimum qualification: 10+2 / Graduation preferredCertification in Aviation / Travel & Tourism is an advantageFreshers can apply (training provided)Prior experience in airline ticketing or travel agency preferredWork Environment:Airport ticketing countersRotational shifts including weekends and holidaysFast-paced customer service environment
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Customer Care Basic Computers
As a Back Office Executive, you will be responsible for handling administrative tasks and ensuring smooth operations within the office environment. Your key responsibilities will include data entry, maintaining records, coordinating with other departments, and assisting with day-to-day office tasks. You should have a graduate degree and preferably 0-1 years of experience in a similar role. Strong attention to detail, good communication skills, and the ability to work well in a team are essential for this position. You will be expected to work from the office location in Ahmedabad, India, and perform all back-office duties efficiently and accurately.
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  • Fresher
  • 2.3 Lac/Yr
  • Rajkot
Basic Computer Skills Communication Customer Handling Customer Relationship Customer Care
As a Customer Care Executive, your main responsibility will be to assist customers with their queries and concerns. This includes answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner. You will also be responsible for maintaining customer records and ensuring customer satisfaction at all times.The ideal candidate for this role should be a graduate with good communication skills and a customer-centric approach. You should be able to multitask and work well under pressure. Additionally, you should be a team player and have a positive attitude towards problem-solving. Prior experience in customer service is not required, as this is a position suitable for freshers looking to start their career in customer care.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Zundal Ahmedabad
Back Office Processing Back End Processing Coordination Skills Basic Computers Computer Operations Typing Skills Data Entry Customer Care MS Office Word Backend
Key Responsibilities:Manage and maintain records, documents, and files.Perform data entry and ensure accuracy in databases.Prepare reports, MIS, and spreadsheets as required.Coordinate with internal departments for smooth workflow.Handle email communication and follow-ups.Assist in billing, invoicing, and basic accounting tasks (if required).Ensure compliance with company policies and procedures.Required Skills:Good knowledge of MS Office (Excel, Word, Outlook).Strong organizational and multitasking skills.Good written and verbal communication skills.Attention to detail and accuracy.Ability to work independently and as part of a team.
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • GIDC Ankleshwar
Hardware Sales English Drive Bike Purchase Planning Inventory Planning Voucher Making Retail Sales Direct Sales Counter Sales Showroom Sales Handling Customer Queries Hard Working Billing Sales Stores Maintenance Communication Skills
Mechanical hardware items proficiency, bike riding, inventory management, purchas quality control , team works , voucher making , billing, young and dynamic learning oriented youth , hardware working nature , soft skill
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Vastrapur Ahmedabad
Capital Goods Hardworking Good English Convincing Power Creative Lead
- Key Responsibilities:1. Respond to customer inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions, concerns, and feedback promptly and professionally.2. Provide product information: Educate customers about the company's products and services, including pricing, features, and availability.3. Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges as needed.4. Resolve issues: Investigate and resolve customer complaints or issues, ensuring a positive resolution and customer satisfaction.5. Maintain customer records: Keep accurate and detailed records of customer interactions, transactions, and feedback for future reference and analysis.- Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers in a clear and professional manner, both verbally and in writing.2. Problem-solving skills: Capacity to identify customer needs and issues, and provide appropriate solutions in a timely manner.3. Patience and empathy: Ability to handle challenging situations with patience and empathy, understanding the customer's perspective.4. Basic computer skills: Proficiency in using email, customer service software, and other tools to assist customers and manage inquiries efficiently.5. Team player: Willingness to collaborate with colleagues and support other team members to ensure excellent customer service delivery.
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Software Support Executive - Full Time - Freshers

Infinity Transoft Solution Pvt Ltd.

  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Sarkhej Ahmedabad
Good Communication Skills Software Support Customer Service
- Provide technical support to customers: Assist customers with software-related issues they may encounter by troubleshooting, investigating, and resolving their queries promptly and efficiently.- Install and configure software: Install and configure software applications for customers as per their requirements, ensuring proper setup and functionality.- Conduct software training sessions: Conduct training sessions for customers to educate them on how to use the software effectively and maximize its benefits.- Maintain documentation: Keep thorough documentation of customer issues, resolutions, and software configurations for future reference and troubleshooting purposes.- Collaborate with the development team: Work closely with the software development team to communicate customer feedback, identify bugs or glitches, and suggest improvements to enhance the software performance and user experience.Required Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers to understand their issues and provide clear instructions for issue resolution.- Problem-solving skills: Capable of identifying software-related issues, troubleshooting them systematically, and finding appropriate solutions in a timely manner.- Technical knowledge: Basic technical proficiency to install, configure, and troubleshoot software applications effectively.- Customer service orientation: Dedication to providing excellent customer service by addressing customer needs, resolving issues promptly, and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues, share insights, and contribute to the overall improvement of the software support process.
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Chat Support Executive (Female)

Horizon Talent Alliance

  • 1 yrs
  • 3.5 Lac/Yr
  • Ahmedabad
Customer Care Non Voice Process Chat Process BPO Customer Support Solving Queries Chat Support Client Solutions
HiWe are have a new opportunity at Horizon Talent Alliance for the role of USA Chat & Support Executive in our E-Commerce Support Process.Position: USA Chat & Support Executive (Night Shift)Process: Customer Chat & Support (E-Commerce Support)Location: Ahmedabad, Gujarat (Onsite)Timings : 9:00 PM - 6:00 AMExperience: Fresher & Experienced candidates welcomeSkills: Good communication, typing efficiency, customer handlingNOTE: THIS IS AN ONSITE AND NIGHT SHIFT ROLE- NO REMOTE
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Prahlad Nagar Ahmedabad
Customer Support Good Communication Skills Domestic Calling Basic Computer Communication Customer Handling
Key Responsibilities:---- Manage incoming calls in a professional manner.---- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.---- Log customer interactions and track follow-ups.---- Offer timely and relevant solutions to resolve customer issues.---- Collaborate with team members to escalate and address more complex concerns.---- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Makarba Ahmedabad
International Voice Voice Process Call Center Customer Care
(-/) Experience: 03 Years (Freshers Welcome) Location: AhmedabadQualification: Undergraduate & Graduate (Both Eligible) : Virtual Onsiteinterested candidate can share cv to rshwetagupta011@gmai.lcom
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Customer Care Executive (Freshers) Rajkot

Infinity Transoft Solution Pvt Ltd.

  • 0 - 2 yrs
  • Rajkot
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center Inbound Problem Solving Query Management
Answering questions or addressing any concerns they may have. handling many inbound and outbound calls from customers. listening to customer needs or issues and providing helpful solutions to their problems. have to mention details in company software or in excel sheet as per instruction. Note : Training will be provided by company
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Customer Care Executive (Full Time)

Infinity Transoft Solution Pvt Ltd.

  • 0 - 1 yrs
  • Rajkot
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center
As a support executive you have to handle calls from the complain department, have to help them, guide them.Answering questions or addressing any concerns they may have.handling many inbound and outbound calls from customers.listening to customer needs or issues and providing helpful solutions to their problems.have to mention details in company software or in excel sheet as per instruction. Training will be provided by company.
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  • Fresher
  • 1.8 Lac/Yr
  • Rajkot
Good Personality Punctual Receptionist Activities Document Preparation Basic Computer Skills Office Work Customer Service
Key Responsibilities:1. Greeting visitors and directing them to the appropriate person or department.- As the first point of contact for visitors, you will welcome them and ensure they are directed to the right individual or department.2. Answering and directing phone calls in a professional manner.- Managing incoming calls and transferring them to the relevant person or taking messages accurately.3. Managing the reception area and keeping it clean and tidy.- Ensuring the reception area is organized, clean, and welcoming at all times.4. Assisting with administrative tasks such as filing, data entry, and organizing documents.- Providing administrative support to the team by handling tasks like filing documents, entering data, and maintaining records.5. Supporting executives with scheduling appointments and making travel arrangements.- Assisting senior staff members with managing their calendars, scheduling meetings, and arranging travel plans.Required Skills and Expectations:1. Strong communication skills and a friendly demeanor.2. Basic computer skills and familiarity with office equipment.3. Ability to multitask and prioritize tasks effectively.4. Attention to detail and organizational skills.5. Willingness to learn and adapt to different responsibilities.6. Professional attitude and appearance.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Gandhinagar
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor in Gandhinagar, you will play a vital role in ensuring smooth operations at the airport. You will oversee daily activities, manage staff, and provide excellent customer service to passengers.**Key Responsibilities:**- **Supervise Staff:** Oversee the airport staff to ensure they are performing their duties efficiently and providing quality service to passengers.- **Manage Operations:** Coordinate daily airport operations, including check-in procedures, baggage handling, and security checks to ensure everything runs smoothly.- **Assist Passengers:** Provide assistance to passengers with inquiries, baggage issues, and any other concerns, ensuring a positive travel experience.- **Maintain Safety Standards:** Ensure that all safety regulations and protocols are followed, creating a safe environment for passengers and staff.- **Monitor Performance:** Evaluate the performance of staff and operations, reporting any issues to management for immediate resolution.- **Train New Employees:** Provide training and orientation for new airport staff, ensuring they understand their roles and responsibilities.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. Strong communication skills are essential, as you will interact with passengers and coordinate with staff. You should be able to work well under pressure and manage multiple tasks simultaneously. Experience in customer service or a supervisory role is a plus but not mandatory. Being proactive and having a strong sense of responsibility will help you excel in this position. Flexibility in working hours is also expected, as airport operations run 24/7.
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Ground Staff - Full Time - Freshers

DPSR Consultancy Solutions

Ground Staff Cabin Crew Air Ticketing Executive Passport Checking Staff Baggage Service Executive Guest Relationship Executive Customer Support Airport Manager Airport Operation Cargo Staff
Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airline Customer Service Baggage Service Executive Baggage Service Management Baggage Handler Terminal Services Terminal Operations Terminal Manager Airport Terminal Services Agent Airport Manager Airlines Transition Captain
Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.
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Back Office Processing Back Office Analyst Back Office Officer Back Office Sales Domestic BPO Administration Accounts Processing Finance Data Entry Airport Operation Help Desk Operations Baggage Handler Aviation Airline Customer Service Flight Reservation
As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.
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