Customer Care Executive || Freshers & Experienced

Key Responsibilities:

Handle patient inquiries via phone, email, and walk-ins.

Provide information about diagnostic tests, health packages, and pricing.

Register patients and generate test bills in the system.

Coordinate home sample collection appointments.

Track test status and inform patients/doctors about report availability.

Resolve patient complaints and escalate urgent cases when required.

Maintain accurate patient records in LIS/CRM.

Ensure confidentiality of patient data as per lab policies.

Requirements:

Minimum 12th Pass / Graduate preferred.

Good communication skills (Gujarati, Hindi & basic English).

Basic computer knowledge.

Experience in healthcare/diagnostic lab preferred (Freshers can apply).

• Experience

  0 - 1 Years

• No. of Openings

  8

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  2nd floor GTPL house lane, Sindhu bhavan Marg, Bodakdev , Ahmedabad - 380059