CRM Job Vacancies in Maharashtra

Sales : Handle property enquiries and generate leads through calls, whatsapp, website and other lead sources. Understand customer requirements and explain project details, pricing, payment plans and offers. Follow-up with prospective customers and schedule site visits. Conduct regular follow-ups after site visits and convert leads into bookings. Achieve assigned sales and bookings targets. Maintain and update lead status and sales pipeline. Manage the entire sales process from enquiry, registration to post sales support. Preparing marketing plans for product awareness Maintain reports of walk in customers, receipt, collections, customer database Prepare promotion plans timely for building potential leads. Identify new markets and business opportunities.CRM : Maintain Customer and booking details. Handle customer queries and provide timely updates. Coordinate with sales, accounts, legal, projects and site teams. Follow-up for payments, KYC and required documents. Coordinate for agreement, registration and possession related formalities including preparation of handover kits. Handle customer complaints and coordinate for resolution. Maintain customer records and prepare basic CRM/MIS reports. Understand client requirements, preferences, budget and project timelines. Maintain updated database of clients. Develop and maintain strong relationships with clients. Handling home loan procedure of clients. Gather customer feedback and communicate to respective department. Ensure a pleasant customer experience with on time delivery and clear constant communication. Managing the collections and recovery of receipts before deadline. Ability to analyse data from the CRM to identify trends, generate insights and improve customer experience. Manage the society handover procedures.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and recommend suitable products or services.Manage client accounts and ensure high levels of customer satisfaction.Act as the primary point of contact for client inquiries, concerns, and service requests.Identify opportunities for cross-selling and upselling products and services.Achieve assigned sales, revenue, and customer retention targets.Coordinate with internal departments to resolve customer issues promptly.Monitor market trends and competitor activities to identify business opportunities.Prepare client reports, business reviews, and account performance updates.Ensure compliance with company policies, procedures, and regulatory requirements.

We are looking for an energetic and reliable Delivery Executive to join our team in Mumbai. In this role, you will travel all across Mumbai. You will manage the collection and delivery of packages and documents across the city using Mumbai's local trains, metro lines, and BEST buses. We fully cover your travel expenses and provide daily lunch allowances.Key Responsibilities Commute & Deliver: Travel across Mumbai via local trains (Central, Western, and Harbour lines), Metro, and BEST buses to pick up and deliver lightweight parcels or documents.Route Planning: Plan the fastest travel routes utilizing Mumbai's public transit network to ensure on-time service.Package Safety: Handle items carefully during transit, especially during peak commute hours, to prevent any damage.Proof of Delivery: Obtain customer signatures or digital proof of delivery using a smartphone application.Payment Handling: Securely collect cash-on-delivery (COD) or verify digital payments when required.Benefits & CompensationTravel Allowance: 100% reimbursement for all public transport expenses (Train passes, Metro cards, and Bus fares).Daily Lunch provided: Free daily lunch or a standard lunch allowance is included.Mobile Allowance: Monthly reimbursement for mobile data and call expenses.Requirements & QualificationsEducation: Minimum 10th or 12th standard pass.Transit Familiarity: Excellent knowledge of Mumbai's local train routes, switching stations (e.g., Dadar, Kurla), and major metro lines.Tech Savvy: Must own a working Android smartphone and be comfortable using maps and delivery apps.Physical Fitness: Ability to walk short distances from transit stations to final delivery locations.Communication: Ability to read basic English addresses and speak politely with customers in Hindi or Marathi.

Visit customers and generate new leads.Achieve sales targets.Promote products/services.Build and maintain customer relationships.Handle customer queries and follow-ups.Track competitors and market trends.Collect orders and follow up on payments.Submit daily/weekly sales reports.

Revenue Generating and Account Management Role1. Building New Corporate Accounts- Reaching out to Corporate through various channels and pitching BookEventz Services based on their Event related requirements2. On-boarding new Corporate Accounts and getting registered as preferred vendors their Event related requirements3. Generating Event enquiries from the Corporate Accounts and working in coordination with the Supply team to help them book Venues and other services for their Events4. Upselling/Cross-Selling our Event related services based on Corporate Requirement5. Maintaining relationship with the existing Corporate and get repeat business from them RequirementsWe are looking for a young and energetic person who: Has excellent communication and negotiation skills. Is target oriented with sharp business acumen. Ability to take up ownership. Should have a go-getter attitude. Willingness to travel within the city. Ability to multi-task, manage deadlines, and handle pressure in a fast-paced environment. Prior corporate sales experience in hospitality

We are seeking a dedicated Relationship Manager to join our team in Pune. This role is ideal for individuals with 1 to 2 years of experience and a passion for building strong client relationships.Key Responsibilities:- Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing personalized assistance.- Account Management: Oversee clients' accounts, ensuring their satisfaction and addressing any issues promptly to enhance their experience.- Sales Support: Collaborate with the sales team to identify opportunities for upselling and cross-selling, aiming to meet or exceed sales targets.- Market Analysis: Stay informed about industry trends and client competitors to provide insightful information to clients and improve service offerings.- Reporting: Prepare regular reports on client interactions, satisfaction levels, and potential new business opportunities, sharing these with management.Required Skills and Expectations:The ideal candidate should have a graduate degree and demonstrate strong communication and interpersonal skills. You should be able to listen actively to clients and provide quick and effective solutions to their problems. Proficiency in Microsoft Office and CRM software is essential. A strong sense of responsibility and the ability to work independently while managing multiple tasks will contribute to your success in this role. Candidates should be adaptable and open to learning as they support our clients and the overall growth of the organization.

We are seeking a motivated Sales Executive based in Ahilyanagar, India, with 2 to 3 years of experience in sales. The ideal candidate should be a graduate with a proven track record in achieving sales targets and fostering customer relationships.Key Responsibilities:1. Client Acquisition: Actively seek out new sales opportunities by contacting potential clients through calls, emails, and meetings.2. Sales Presentations: Prepare and deliver informative presentations to showcase products and services, addressing client needs effectively.3. Market Research: Conduct market analysis to identify trends, competitor activities, and customer preferences to enhance sales strategy.4. Relationship Management: Build and maintain strong relationships with existing customers and clients, ensuring high levels of retention and satisfaction.5. Sales Targets: Set and achieve monthly sales targets, analyzing performance metrics to improve strategies and tactics.Required Skills and Expectations:Candidates should exhibit strong communication and interpersonal skills to engage with clients confidently. A results-driven attitude along with excellent negotiation skills is essential for closing deals effectively. It is important to have good organizational skills to manage multiple accounts and tasks simultaneously. Proficiency in using CRM software and basic computer applications is preferred. The ideal candidate must be a team player, willing to collaborate with colleagues, and show adaptability in a fast-paced environment while displaying a commitment to continuous learning and personal development.

Company: PCARDS Business Network Pvt. Ltd.Position: Business Development Executive - TelecallingLocation: Nagpur, MaharashtraExperience: 1-3 YearsJob Type: Full-TimeCompensation: Negotiable based on experience and performanceAbout the RolePCARDS Business Network Pvt. Ltd. is looking for a confident, energetic, and target-oriented Business Development Executive - Telecalling to join our growing team.The candidate will be responsible for generating business leads through outbound calls, identifying potential clients, understanding their requirements, following up with prospects, and converting qualified leads into business opportunities.The ideal candidate should have excellent communication skills, a persuasive approach, and the ability to build professional relationships with prospective clients over the phone.Key ResponsibilitiesMake outbound calls to prospective and existing clients to generate business opportunities.Identify and qualify potential customers based on their requirements and business needs.Explain PCARDS products/services clearly and professionally to prospective clients.Generate leads through cold calling, database calling, references, and other sources.Understand customer requirements and communicate relevant solutions.Follow up regularly with prospects through calls, WhatsApp, email, and other communication channels.Schedule meetings, presentations, or demos for qualified prospects with the sales/business development team.Maintain and update lead information, call records, follow-ups, and sales pipeline in the CRM.Build and maintain positive relationships with prospective and existing clients.Handle basic customer queries and coordinate with the relevant internal teams when required.Work closely with the sales team to ensure smooth lead handover and conversion.Achieve daily, weekly, and monthly calling, lead-generation, and business development targets.Track and report calling activities, lead status, follow-ups, and conversions to the reporting manager.Research potential customers and identify new business opportunities.Maintain a professional and customer-focused approach during all interactions.RequirementsBachelor's degree in any discipline.1-3 years of experience in Telecalling, Telesales, Inside Sales, Lead Generation, Business Development, or a related field.Excellent verbal communication and interpersonal skills.Confident and persuasive communication style.Good listening and customer-handling skills.Ability to handle outbound calls and follow-ups effectively.Strong negotiation and convincing skills.Target-oriented and self-motivated approach.Basic knowledge of MS Office and CRM software.Ability to maintain accurate records and follow-up schedules.Candidates with B2B calling, corporate sales, lead generation, or inside sales experience will be preferred.Key SkillsTelecalling Business Development Lead Generation Inside Sales Outbound Calling Telesales Client Acquisition Cold Calling Lead Qualification Follow-up Customer Relationship Management Sales Conversion Negotiation CRMPerformance ExpectationsThe selected candidate will be expected to:Maintain consistent daily calling activity.Generate and qualify relevant business leads.Maintain timely and systematic follow-ups.Schedule qualified meetings/appointments.Contribute to lead-to-business conversion.Achieve assigned monthly business development targets.

We are looking for a dedicated Tele Caller to join our team in Andheri East. The ideal candidate will handle customer calls and support our outreach efforts effectively.Key Responsibilities:- Make Outbound Calls: Initiate phone calls to potential or existing customers to promote products or services, ensuring clear communication.- Gather Customer Information: Collect and record relevant data during calls to help understand customer needs and preferences, assisting in targeted outreach.- Update Customer Records: Maintain accurate and updated records of all interactions in the companys database for future reference and sales tracking.- Address Customer Queries: Respond to customer inquiries and provide information about products or services, ensuring a positive experience.- Achieve Call Targets: Meet daily and monthly call targets to contribute to team goals, demonstrating commitment and focus on results.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for clearly conveying information and engaging customers.- Customer Service Orientation: A friendly and helpful attitude towards customers is crucial, contributing to a positive company image.- Basic Computer Knowledge: Familiarity with computers and basic software applications is necessary to efficiently manage calls and records.- Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and call targets.- Team Player: Willingness to work collaboratively with team members to achieve common goals and share best practices. Candidates with a 12th-grade education and previous experience are welcome, though our team is also open to freshers eager to learn.

Job Title: Customer Service Executive - Post Sales & Customer SupportLocation: Pushpak Nagar, Navi MumbaiSalary: 20,000 - 30,000 per monthExperience: 1-2 yearsIndustry: Real EstateEmployment Type: Full-timeJob Summary:We are looking for a Customer Service Executive to handle post-sales customer support for our real estate projects. The candidate will be responsible for managing customer queries, cancellation requests, part-payment follow-ups, documentation, and coordination with internal teams to ensure a smooth customer experience.Key Responsibilities:Handle post-sales customer queries related to bookings, payments, cancellations, and documentation.Coordinate with customers regarding part payments, outstanding amounts, and payment schedules.Manage cancellation requests and coordinate with the concerned departments for further processing.Follow up with customers for pending payments and required documents.Maintain accurate records of customer interactions, payments, requests, and follow-ups.Coordinate with the Sales, Accounts, CRM, and Legal teams for timely resolution of customer issues.Provide regular updates to customers regarding their requests and payment status.Handle customer calls professionally and resolve issues within defined timelines.Maintain strong customer relationships and ensure a positive post-sales experience.Prepare follow-up reports and update customer information in CRM/internal systems.Requirements:1-2 years of experience in customer service, CRM, telecalling, or post-sales support.Experience in the real estate industry will be preferred.Good communication skills in English and Hindi; Marathi will be an advantage.Good follow-up and coordination skills.Basic knowledge of MS Office and CRM systems.Ability to handle customer queries professionally and patiently.Candidates who are target-oriented and comfortable with regular customer follow-ups are preferred.Salary: 20,000 - 30,000 per month, based on experience and skills.Job Location: Pushpak Nagar, Navi MumbaiContact HR Prajakta

As a Sales Manager, your primary goal is to drive sales growth and enhance customer relationships in our Ghatkopar office. You will play a crucial role in shaping our sales strategies and guiding your team towards achieving targets.Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies to achieve company sales targets, adapting to market changes and customer needs.- Lead Sales Team: Oversee and motivate the sales team, providing training and support to enhance their skills and performance.- Monitor Sales Performance: Track sales metrics regularly and analyze data to assess performance, ensuring the team meets or exceeds targets.- Build Customer Relationships: Foster strong relationships with clients, understanding their needs and addressing any concerns to ensure customer satisfaction and loyalty.- Conduct Market Research: Stay updated on market trends and competitor activities to identify opportunities for growth and areas for improvement.- Prepare Reports: Generate regular reports on sales activities and performance, presenting findings and recommendations to upper management.Required Skills and Expectations:You should have a minimum of 1 to 5 years of experience in sales, preferably in a managerial role. Strong communication and interpersonal skills are essential for building relationships with clients and leading your team effectively. You must be results-driven, with the ability to analyze data and make informed decisions. Familiarity with CRM software and sales analytics tools will be advantageous. A problem-solving mindset and the capability to work collaboratively in an office environment are also important for this role.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- Client Communication: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- Account Management: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- Problem Resolution: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- Sales Support: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- Feedback Collection: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

Role Overview:The Society Manager will act as the primary liaison between the Managing Committee and society members, ensuring smooth operations, compliance, and member satisfaction. This role demands strong organizational skills, attention to detail, and the ability to manage multiple functions including administration, finance, and facility managementKey Responsibilities:Serve as the first point of escalation for all member issues and complaints.Act as an agent between the Managing Committee and members, ensuring transparent communication.Manage finance, compliance, and administrative tasks with diligence and accuracy.Review, formalize, and enforce Standard Operating Procedures (SOPs) for efficient functioning of the housing society.Supervise service management teams (housekeeping, security) and ensure adherence to SOPs.Lead and oversee Annual Maintenance Contracts (AMCs) and their implementation.Prepare and share daily and monthly work reports with the Managing Committee.Maintain files and registers as per housing society bye-laws.Supervise repair and maintenance work as required.Assist the Managing Committee in supplier identification and obtaining techno-commercial offers.Oversee accounting entries, vouchers, and ensure proper documentation.Lead verbal and written communication with members regarding society services.

Key ResponsibilitiesDevelop and implement sales strategies to achieve revenue and profitability goals.Lead, mentor, and motivate the sales team to achieve individual and team targets.Identify and develop new business opportunities, markets, and customer segments.Build and maintain strong relationships with key customers and business partners.Monitor sales performance and prepare periodic sales forecasts and reports.Conduct regular market research to identify industry trends and competitor activities.Collaborate with marketing, operations, and other departments to support business objectives.Manage the sales pipeline and ensure effective lead conversion.Negotiate contracts, pricing, and commercial agreements with customers.Ensure customer satisfaction and resolve escalated customer concerns.Monitor and control sales budgets and expenses.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and provide suitable products or service solutions.Act as the primary point of contact for customer inquiries and concerns.Identify opportunities for upselling and cross-selling products/services.Regularly engage with clients through calls, meetings, and follow-ups.Resolve customer issues promptly and ensure a high level of client satisfaction.Achieve assigned sales and relationship management targets.Monitor customer accounts and maintain accurate records in CRM systems.Coordinate with internal teams to ensure seamless customer service delivery.Gather customer feedback and provide insights to management.

Key ResponsibilitiesManage customer interactions through calls, emails, WhatsApp, and other communication channels.Maintain and update customer records in the CRM system.Conduct regular follow-ups with prospective and existing customers.Handle customer queries, complaints, and service requests efficiently.Coordinate with sales, marketing, and operations teams for customer support and issue resolution.Monitor customer feedback and identify opportunities to improve customer satisfaction.Generate customer engagement and retention initiatives.Prepare daily, weekly, and monthly CRM reports.Ensure accurate documentation of customer communications and transactions.Support lead management and conversion activities.