Hiring Freshers || Passenger Service Agent

As a Passenger Service Executive in Pune, you will be the first point of contact for passengers, ensuring a smooth and pleasant travel experience. This role is ideal for individuals looking to start their career in the travel and customer service industry.

Key Responsibilities:

1. Customer Interaction: Engage with passengers in a friendly manner, addressing their queries and providing necessary travel information to enhance their experience.

2. Check-In Assistance: Support passengers during the check-in process, ensuring that all procedures are followed smoothly and efficiently.

3. Issue Resolution: Handle any issues that may arise, such as booking changes or complaints, and work towards providing satisfactory solutions in a timely manner.

4. Documentation: Ensure that all necessary travel documents are collected and verified, maintaining accuracy to comply with travel regulations.

5. Collaboration: Work closely with other airport staff, including security and ground services, to ensure seamless travel operations and passenger safety.

Required Skills and Expectations:

Candidates should possess strong communication skills and a customer-oriented mindset, with the ability to handle stressful situations gracefully. A high school diploma is required, and prior experience in customer service is a plus but not necessary. Ideal candidates should be punctual, detail-oriented, and able to work in a fast-paced environment. A positive attitude and team spirit are essential for success in this role.

• Experience

  0 - 5 Years

• No. of Openings

  295

• Education

  12th Pass

• Role

  Passenger Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office