CRM Job Vacancies in Indore

As a CRM Executive, you will play a vital role in managing customer relationships and supporting business growth in our office located in Indore. Your responsibilities will include:- Maintaining Customer Database: Regularly update and manage customer information to ensure accurate records for effective communication and analysis.- Customer Interaction Management: Engage with customers through various channels to address inquiries, gather feedback, and ensure a positive experience with our services.- Data Analysis and Reporting: Analyze customer data to identify trends and patterns, and prepare reports that provide insights for improving customer satisfaction and retention.- Support Marketing Initiatives: Collaborate with marketing teams to execute campaigns, ensuring that customer segmentation is effective based on CRM data.- Problem Resolution: Handle customer complaints and issues promptly, working towards a resolution that enhances customer loyalty and trust.To excel in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and internal teams. A basic understanding of CRM software and data management is essential. You should be detail-oriented to maintain accurate records and capable of analyzing data to support strategic decisions. Additionally, having a customer-centric mindset and being proactive in addressing customer needs are crucial qualities for success in this role. Prior experience in customer relationship management or related fields is highly valued.

We are seeking a highly organized, detail-oriented Holiday Package Curator & Reservation Manager to join our travel team. This dual-responsibility role requires a passion for crafting bespoke travel experiences and the technical expertise to execute seamless bookings. You will be entirely responsible for designing, pricing, and booking both domestic and international travel itineraries.Key Responsibilities1. Itinerary Curation & DesignTailor-made Packages: Design unique, end-to-end domestic and international holiday itineraries based on client preferences.Supplier Research: Source, evaluate, and negotiate with local destination management companies (DMCs), hotels, and local guides.Costing & Pricing: Calculate accurate package costs, manage profit margins, and generate competitive client quotes.Trend Analysis: Keep up-to-date with global travel trends, visa changes, and new hot spots to offer fresh travel ideas.2. Reservation & Operations ManagementEnd-to-End Bookings: Handle complete booking files for flights, hotels, resorts, and local taxi/transportation networks.Global Systems: Manage both domestic regional bookings and complex international multi-city transport linkages.GDS & Portal Utilization: Use Global Distribution Systems (GDS) and B2B travel portals for flight and hotel ticketing.Documentation: Issue flight tickets, hotel vouchers, travel insurance, and comprehensive daily itineraries to clients.3. Client Support & CoordinationPre-Travel Briefing: Advise clients on mandatory visa rules, currency guidelines, and country-specific travel protocols.On-Trip Assistance: Act as the primary point of contact to resolve real-time booking changes, flight delays, or emergencies.Required Skills & Qualifications* Experience: Minimum 1 yr

We are seeking an Inside Sales Executive to join our team in South Tukoganj. This full-time position is ideal for individuals with 0 to 3 years of experience, eager to grow their career in sales.Key Responsibilities:- Lead Generation: Identify potential customers through research and outreach efforts. You will use various techniques to build a pipeline of qualified leads.- Sales Calls: Conduct outbound calls to prospective clients to introduce our products and services. This will require good communication skills to effectively engage and persuade customers.- Client Relationship Management: Establish and maintain strong relationships with clients. You will address their needs and concerns to ensure customer satisfaction and retention.- Sales Presentations: Prepare and deliver presentations to showcase our products. You will demonstrate how our offerings can meet client needs, enhancing chances of closing deals.- Reporting: Track sales activities and results using our CRM system. Accurate reporting will help in analyzing performance and informing future strategies.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to interact effectively with clients. A basic understanding of sales principles and customer service is essential. Confidence in making phone calls and engaging with potential customers is crucial. Candidates should be detail-oriented and possess good organizational skills to manage leads effectively. A positive attitude, willingness to learn, and a proactive approach to problem-solving are highly valued in this role.

Key Responsibilities:Manage complete showroom sales operations for Harley-Davidson motorcycles.Achieve monthly and yearly sales targets.Lead, motivate, and guide the sales team for better performance.Ensure excellent customer handling and premium buying experience.Maintain strong relationships with customers and generate repeat business.Plan and execute sales campaigns, events, rides, and promotional activities.Coordinate with marketing team for lead generation activities.Monitor inquiry handling, test rides, bookings, and deliveries.Prepare daily, weekly, and monthly sales reports.Handle customer complaints and ensure timely resolution.Ensure proper display and presentation of motorcycles and merchandise in showroom.Train team members on product knowledge and sales techniques.Maintain coordination with finance and insurance teams for smooth deal closures.Required Skills:Strong leadership and team handling skills.Excellent communication and negotiation abilities.Passion for premium motorcycles and riding culture.Good customer relationship management skills.Ability to work under pressure and achieve targets.Knowledge of automobile dealership operations.

As an Academic Counsellor, you will play a vital role in guiding students in their educational journeys. Your primary responsibility will be to assist students in understanding their academic options and making informed decisions about their studies.Key Responsibilities:- Student Guidance: Help students identify their academic goals and provide tailored advice on courses and programs that align with their aspirations.- Information Dissemination: Share comprehensive details about different educational programs, admission processes, and academic requirements to students and their parents.- Support Services: Offer ongoing support for students facing academic challenges, providing counseling on study techniques and time management strategies.- Follow-Up: Maintain regular contact with students to track their progress and address any concerns they may have throughout their academic journey.- Collaboration: Work closely with faculty and administrative staff to facilitate a seamless experience for students and ensure they have access to necessary resources.Required Skills and Expectations:- Strong communication skills are essential for effectively interacting with students and parents, ensuring clear understanding of academic options.- A foundational understanding of educational systems and processes will help in providing accurate information.- Patience and empathy are crucial for addressing student concerns and providing personalized support.- Organizational skills are important for managing student records and scheduling appointments.- A proactive attitude and willingness to learn will contribute to your success in this role, especially for candidates with limited experience.

We are seeking a dedicated Academic Counsellor to join our team in Indore. The ideal candidate will assist students in their academic journeys and provide support in their educational choices. Key Responsibilities:- Counsel Students: Engage with students to understand their academic preferences, strengths, and weaknesses, guiding them toward suitable educational paths. - Provide Information: Share details about various courses, programs, and admission processes to help students make informed decisions regarding their education. - Support Admissions: Assist students with the application process, ensuring they fulfill requirements and submit their applications on time. - Conduct Workshops: Organize and lead workshops on study techniques, exam preparation, and career development to empower students. - Track Progress: Monitor the academic development of students and offer additional support or resources as needed to help them achieve their goals. - Build Relationships: Establish strong relationships with students, parents, and educational institutions to foster a supportive educational environment.Required Skills and Expectations:Candidates should have strong communication skills for effective interaction with students and parents. A background in education or counseling is preferred but not mandatory for entry-level applicants. Patience and empathy are essential to provide the best support to students. An understanding of various academic programs and their requirements will enhance your ability to advise effectively. Candidates should be team players, able to collaborate with colleagues to create a positive learning environment. Proficiency in computer applications and the ability to navigate educational resources will also be important.

We are looking for a dedicated Back Office Assistant to join our team in Indore. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in a supportive office environment. The role involves essential administrative tasks to ensure smooth office operations.Key Responsibilities:1. Data Entry: Accurately input and update information in company databases, ensuring all records are current and precise.2. Document Management: Organize and maintain physical and electronic files, making it easy to retrieve documents as needed.3. Communication Support: Assist in handling internal communications and help coordinate between different departments to ensure seamless operations.4. Inventory Management: Support the team in tracking office supplies and placing orders when stock runs low to ensure continuous availability.5. General Administrative Tasks: Help with scheduling meetings, maintaining calendars, and preparing reports, contributing to the overall productivity of the team.Required Skills and Expectations:The ideal candidate should be detail-oriented and have strong organizational skills. Basic computer skills, including familiarity with Microsoft Office, are essential. Good verbal and written communication abilities are important for interacting with colleagues effectively. Candidates should be proactive, willing to learn, and able to work well in a team-oriented environment. Reliability and a positive attitude will drive success in this supportive role.

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

We are seeking a motivated and results-driven T.S.I./Sales Officer to join our team. The T.S.I./Sales Officer will be responsible for developing and managing client relationships, identifying new business opportunities, and driving revenue growth. The ideal candidate is an effective communicator with strong sales skills and the ability to understand customer needs and deliver tailored solutions.

Job SummaryWe are looking for a dynamic and result-driven Sales Manager to lead our real estate sales team. The ideal candidate will be responsible for driving revenue growth, managing client relationships, and executing effective sales strategies in the real estate sector.Key Responsibilities- Develop and implement strategic sales plans to achieve company targets- Lead, mentor, and manage a team of sales executives- Identify new business opportunities and generate leads through various channels- Build and maintain strong relationships with clients, brokers, and channel partners- Conduct market research to identify trends, competitor activities, and customer needs- Handle client meetings, site visits, and property presentations- Ensure high levels of customer satisfaction through excellent service- Track sales performance metrics and prepare regular reports for management- Negotiate and close deals effectively- Coordinate with marketing and CRM teams for campaign execution and lead managementKey Requirements- Bachelor

As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.Key Responsibilities:- Customer Interaction: Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- Data Management: Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- Feedback Collection: Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- Reporting: Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- Collaboration: Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.Required Skills and Expectations:A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.

We are seeking a motivated and dedicated Relationship Manager in Indore. This entry-level role is perfect for recent graduates eager to build strong client relationships and enhance customer satisfaction.Key Responsibilities:1. Client Interaction: Engage with clients to understand their needs and offer appropriate solutions, ensuring a positive experience.2. Account Management: Maintain and manage client accounts by keeping records updated and resolving any issues that may arise.3. Communication: Regularly communicate with clients through calls and emails, providing updates on services and following up on inquiries.4. Sales Support: Assist in the sales process by identifying new opportunities and supporting the sales team in meeting their targets.5. Feedback Collection: Gather feedback from clients about their experiences and suggest improvements to enhance service quality.Required Skills and Expectations:Candidates should possess strong interpersonal skills to build rapport with clients. Good communication skills, both verbal and written, are essential for effective interaction. A basic understanding of sales principles will be advantageous. Ability to work independently and as part of a team is important, and candidates must be open to learning and adapting in a fast-paced environment. Being detail-oriented will help in managing client accounts effectively. A graduate degree is required, and prior experience is not mandatory.

DIGITECH India is hiring a Business Development Executive.Responsible for setting the long-term sales strategy to grow and develop the business.Lead Generation.Knowledge about online bidding platforms Upwork, Freelancer, Guru, PPH, etc.Getting business through different channels (Upwork, Guru, PPH) Email Marketing and LinkedIn Etc.Must have experience as a linkedin sales navigatorCommunicating with customers, making outbound cold calls to potential customers, and following up on leadsThis includes building a long-term sales and investment strategy for customers to deliver annual sales and profitability targets.Examines potential business deals by analyzing market strategies, deal requirements, potential, and financial data.Drafting and reviewing contracts, business plans, and proposals.Increase the value of existing customers while attracting and retaining new customers.Job Requirements2 to 3 years experience in B2B sales environment, preferably in marketing and digital development servicesExperience in the Digital Marketing Agency is a must.Demonstrate achievements in B2B Sales.Talkative and able to explain our servicesInnovation and problem solving skills, to develop and propose digital salutations to our clients.Strong negotiation and closing skills.Actively researching new clients.Demonstrate outstanding planning and time management abilities.Location - 405, City Center, opp. High Court, Indore, Madhya Pradesh 452037Work Mode - On-siteJob Types: Full-time, PermanentAbility to commute/relocate:Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)Education:Bachelor's (Preferred)Experience:Business development: 2 years (Preferred)Language:English (Preferred)Location:Indore, Madhya Pradesh (Preferred)Work Location: In person

Role Overview -Credit Samadhaan is seeking a Sales Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts. The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.

Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.

Seeking a Customer Relationship Manager with 1-2 years of experience and a graduate degree to join our team in Vijay Nagar, Indore. As a CRM, you will be responsible for managing customer interactions, resolving complaints, and ensuring customer satisfaction. You will also be required to track customer feedback and suggest improvements to enhance customer experience. The ideal candidate should possess excellent communication skills, problem-solving abilities, and the ability to build strong relationships with customers. Expectations include being detail-oriented, proactive, and able to work effectively in a fast-paced environment.1) Inbound CallingStrong & Fluent English & Hindi CommunicationV6 Communication Required (No Grammatical Mistakes)Salary:23,000 CTC 19,000 In-HandExperience:Minimum 6 Months Experience (Any Field Mandatory)Eligibility:Graduation (Degree Only)Shift & Working:Day Shift5 Days Working + 2 Rotational Weekly Off2) Inbound Calling No TargetBasic English & Hindi CommunicationSalary: 11,300 (Fresher & Experienced)Eligibility: 12th Pass / GraduateShift:Male: Rotational ShiftFemale: Fixed Day ShiftWorking: 9 Hrs 6 Days Working + 1 Rotational Weekly Off

Location: IndoreSalary: 15,000 + Incentives + TARole:Responsible for meeting retail shops, increasing product placement, managing orders, ensuring visibility, and achieving monthly targets.Key Responsibilities:Visit retail shops, distributors & general stores dailyTake orders and ensure timely delivery coordinationPush new product placement & improve visibilityBuild relations with retailers & track competitionAchieve monthly sales targetsRequirements:03 years of FMCG/Confectionery/Field Sales experienceOwn bike + valid DL preferredGood communication & local market knowledge

Job descriptionCORE PHP (ERP/ CRM / HRMS EXPERTISE)Looking for smart candidates who are highly resourceful and innovative in Developing ERP ApplicationsMust have, working experience in ERP Applications like Finance, Examinations, Fees, Admission, LMS, Lead generation, HR with Leave, and Payroll Management.JOB REQUIREMENTSMIN 4-6 years of experience in CORE PHP,LARAVEL & NODEJSAutomating the system processes and developing the software products.Must be passionate to develop applications in PHP/MY SQL.Proficient in ajax ERP product development, PHP, MYSQL, database design, life cycle.Should be a quick learner and hardworkingJOB RESPONSIBILITYBuild, identify and refactor quality features.Work productively with the team and feedback as required.Involve in a complete System Development Life Cycle.Developing ERP Applications and Software Products using Core Object-Oriented using PHP,MYSQL, AJAX, Angular 5Establish priorities, set objectives, and provide guidance.Align properly with the product owners and managersContribute to developing an amazing team.INTERVIEW PROCESSRound 11. Introduction2. MySQL-based questionsRound 2Technical Round Details:- We'll share an assignment during the Zoom meeting.- You'll have 2-3 hours to complete the task based on the provided instructions and documents.- After completion, our technical team will review your work.QUALIFICATIONB.Tech / B.E. Computers OR DiplomaWHATS' IN IT FOR YOUWe offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:Permanent WFHLearning and development opportunitiesPF benefits over and above the salariesBenefit-Permanently Work from HomeJob Type: Full-timePay: 4LPA-9LPA Depend On ExperienceSchedule:Day Shift (MONDAY-SATURDAY WORKING)Fluency in Hindi is MandatorySCREEN SHARING IS MANDATORY DURING WORKING HOURS

Company Name: The Art Of BusinessJob Title: Operations ExecutiveSalary: 20,000 30,000 per monthExperience: Fresher to 2 yearsShift: Rotational shiftsCandidate : 5Job Responsibilities:-Support daily operational activities-Conduct and manage Zoom meetings-Basic editing work (videos / documents / presentations)-Template creation for reports, presentations, or internal use-Content creation for internal or external communication-Coordinate with team members to ensure smooth operationsRequired Skills:-Basic knowledge of editing tools-Comfortable conducting Zoom/online meetings-Creative mindset for content & template creation-Good communication skills-Willingness to work in 9 hr rotational shifts