Role Overview:
The Society Manager will act as the primary liaison between the Managing Committee and society members, ensuring smooth operations, compliance, and member satisfaction. This role demands strong organizational skills, attention to detail, and the ability to manage multiple functions including administration, finance, and facility management
Key Responsibilities:
Serve as the first point of escalation for all member issues and complaints.
Act as an agent between the Managing Committee and members, ensuring transparent communication.
Manage finance, compliance, and administrative tasks with diligence and accuracy.
Review, formalize, and enforce Standard Operating Procedures (SOPs) for efficient functioning of the housing society.
Supervise service management teams (housekeeping, security) and ensure adherence to SOPs.
Lead and oversee Annual Maintenance Contracts (AMCs) and their implementation.
Prepare and share daily and monthly work reports with the Managing Committee.
Maintain files and registers as per housing society bye-laws.
Supervise repair and maintenance work as required.
Assist the Managing Committee in supplier identification and obtaining techno-commercial offers.
Oversee accounting entries, vouchers, and ensure proper documentation.
Lead verbal and written communication with members regarding society services.