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CRM Job Vacancies in Thane

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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Thane
Excellent Communication Understand Client Circumstances Provide Appropriate Solution
Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.
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  • 0 - 2 yrs
  • Female
  • Diva Thane
Retail Sales Customer Relationship Marketing Communication Direct Sales b2c Marketing Lead Generation Selling Skills Management Skills Field Sales Field Marketing
We are looking for a motivated Field Sales Executive to promote our products/services and generate new business opportunities.Responsibilities:* Visit customers and businesses in assigned areas.* Explain products/services and close sales.* Generate new leads and maintain customer relationships.* Conduct door-to-door field visits.* Achieve monthly sales targets.* Collect customer feedback and market information.* Submit daily activity and sales reports.Requirements:* Good communication and interpersonal skills.* Basic knowledge of the local area.* Ability to work independently in the field.* Sales experience is preferred but not mandatory.
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  • 3 - 6 yrs
  • 7.0 Lac/Yr
  • Bhiwandi Thane
SEO CRM Social Media Management Conversion Optimization Lead Generation
Develop and execute comprehensive digital marketing strategies tailored to the mall's objectives,including promotions, events, and seasonal campaigns.2. Manage the mall's online presence across various digital platforms, including the website, socialmedia channels, email marketing, and mobile apps.3. Create engaging content, including graphics, videos, and written materials, to attract and retaincustomers, showcasing the mall's offerings and events.4. Monitor and enhance Social Media Followers, engaging with the audience to foster communityand increase brand loyalty.5. Continuously optimize the website loading time to ensure a seamless user experience andimprove SEO rankings.6. Collaborate with internal teams and external agencies to optimize SEO/SEM strategies andenhance the mall's visibility in online searches.7. Monitor and analyze key performance metrics, such as website traffic, social media engagement,conversion rates, and ROI, using analytics tools to improve marketing efforts.8. Implement and oversee paid advertising campaigns across different digital channels, ensuringefficient budget allocation and maximizing returns.9. Maintain strong relationships with mall tenants, coordinating digital marketing initiatives tosupport their promotional efforts and drive foot traffic to their stores.10. Stay updated on industry trends, emerging technologies, and digital marketing best practices topropose innovative ideas and strategies for continuous improvement.
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Sales Manager (2-3 Years)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 2 - 3 yrs
  • Kapurbawdi Thane
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication Time Management Sales Operations Leadership
We are seeking a motivated and experienced Sales Manager to join our team in Kapurbawdi, Thane. In this role, you will drive sales growth and build strong relationships with clients while leading a dynamic sales team.Key Responsibilities:1. **Lead Sales Team:** Manage and motivate the sales team to achieve set targets, providing guidance and support to ensure success.2. **Develop Sales Strategies:** Create effective sales strategies to attract new clients and retain existing ones, analyzing market trends to identify growth opportunities.3. **Client Relationship Management:** Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance customer satisfaction.4. **Sales Forecasting:** Monitor sales performance and prepare accurate sales forecasts to inform business decisions and strategy adjustments.5. **Training and Development:** Conduct training sessions for the sales team to improve their skills, ensuring they are knowledgeable about our products and sales techniques.Required Skills and Expectations:The ideal candidate will have 2 to 3 years of experience in sales management, preferably in a relevant industry. A graduate degree is essential. Strong leadership skills, excellent communication abilities, and a proven track record of meeting sales targets are crucial. You should be analytical, goal-oriented, and capable of developing strategic plans. Proficiency in using sales software and tools will be beneficial in managing sales processes effectively. A proactive mindset and a passion for driving sales are essential attributes for success in this role.
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  • 3 - 5 yrs
  • Thane West
Customer Relationship Manager Problem Management Service Marketing MS CRM
As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- **Customer Feedback Management:** Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- **Problem Resolution:** Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- **Sales Support:** Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- **Relationship Building:** Develop and maintain long-term relationships with key clients to ensure loyalty and retention.**Required Skills and Expectations:**You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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Marketing Manager - PEB - Full Time

Horizon Fabtech Infra Pvt Ltd

  • 5 - 10 yrs
  • 10.0 Lac/Yr
  • Thane West
Good Communication Skills Convin Company Research Research Analysis Cost Analysis CRM Sales
Key ResponsibilitiesDevelop and execute the marketing strategy, annual budget, and offline marketing plans for PEB products, including positioning, messaging, and value proposition for different segments (factories, warehouses, sheds, etc.).Plan, manage, and evaluate marketing campaigns, exhibitions, seminars, and onground promotions, ensuring alignment with business targets and budget constraints.Build and manage relationships with OEMs, channel partners, consultants, contractors, and architects to increase brand visibility and generate qualified leads.Own a designated zone or sector, actively identify opportunities, generate enquiries, and coordinate with estimation, design, and commercial teams to prepare compelling proposals and quotations.Participate in client site visits, conduct followups, provide basic proposal support, and ensure smooth communication between the client and internal teams.Support campaign execution, product samples, collateral creation, and customer database management, maintaining a clean, updated lead and customer repository.Conduct market research on PEB industry trends, competitor offerings, and customer needs, and use insights to refine positioning, pricing, and promotions.Prepare and update promotional materials such as brochures, catalogues, presentations, case studies, and digital content that highlight PEB advantages.Analyze campaign performance, lead quality, and conversion metrics to measure ROI and make databacked recommendations for improving marketing effectiveness.Coordinate with the sales, technical, and operations teams to ensure marketing activities are aligned with project delivery, timelines, and client expectations.Requirements:B.E./B.Tech or MBA in Marketing; 5-10 years in construction/PEB marketing, expertise in offline channel tools (CRM, analytics), strong communication, and industry networking skills.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Majiwada Thane
Outbound Calling Customer Service Customer Support Customer Handling Call Center Cold Calling Customer Care Customer Communication Customer Relationship Customer Management
DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply
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Jobs by Popular Location

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Support Inbound Calls Customer Retention Stakeholder Management Microsoft Excel
Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.
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Sales Manager - Thane West

Omviras Integrated Logistics Pvt Ltd

  • 10 - 12 yrs
  • 10.0 Lac/Yr
  • Thane West
Customer Relationship Lead Generation Negotiation Skills Time Management Warehousing Logistics Operations Business Development Marketing Channel Sales Field Sales B2B Sales Project Sales Target Achievement Communication Skills Sales Sales Target
Sales Manager 3PL -Warehousing & Project LogisticsKEY RESPONSIBILITIES: Acquisition of New Warehousing businesses ensuring profitability to meet budgeted targets. Acquisition of new customer for Project n Break Bulk logistics. Map the market and maintain market intelligence of customers in the region. Actively participate in new RFQ/RFP process related to 3PL, Project n Breakbulk Logistics Actively work on details proposal of Project n Breakbulk logistics Engage in contract and commercial negotiations with clients. Represent the company at supply chain events to identify and cultivate 3PL n Project Logistics opportunities.CANDIDATE SHOULD POSSESS: MBA with 8-10 years of experience in Sales of 3PL (Warehousing & Distribution), Project & Breakbulk logistics. Experience in Sales of Project n Break bulk Logistics Expertise in serving industries such as B-B, B-C. Expertise in handling Engineering, Heavy Industry goods and Cold Chain Contract Logistics businesses.KEY COMPETENCIES: Excellent Market Connects. Excellent communication and presentation skills. Knowledge of Solution Design. Strong analytical skills and proficiency in Excel and PowerPoint. Exceptional negotiation and relationship management (PR) skills. In-depth knowledge of 3PL Warehousing and should be from Hard Core Sales.OMVIRAS INTEGRATED LOGISTICS PVT LTD.Office No. 302, 3rd Floor, Ace Business centre, Above IndusInd Bank, Besides Navneet Motors, LBS Road, Gokul Nagar, Thane West.Contact Number.: 022-40068063/ +91- 89761 83888Email ID: hr@omvirasintelogi.com
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12th Pass Freshers For Sales Manager

Smart Network Insurance Pvt Ltd

  • Fresher
  • 7.0 Lac/Yr
  • Thane West
Convincing Power Negotiation Skills Management Skills Customer Relationship Marketing Communication Field Sales Target Achievement Communication Skills Time Management Direct Sales
Seeking a Sales Manager for our office in Thane West. Responsibilities include leading a sales team, setting sales targets, developing sales strategies, building client relationships, and achieving revenue goals. The ideal candidate should have strong communication skills, a knack for negotiation, and a drive for success. A high school diploma or equivalent is required, with 0-2 years of sales experience preferred. This is a full-time position located in our office.
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  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Thane West
Customer Relationship Retail Sales Channel Sales Management Skills Field Sales Negotiation Skills Selling Skills IT Understanding Planning
1. Promote Product Acceptance and Sales Growth of High running consumer products - Work actively to increase product acceptance and generate sales within the assigned territory or customer base.2. Support Brand Visibility - Represent our brand effectively in the market by ensuring strong visibility and helping drive awareness through consistent and professional interactions.3. Customer Interaction and Support - Engage with customers positively to understand their needs, address queries, and keep them informed about product updates and offerings.4. Sales Execution - Follow the sales plan and achieve individual sales targets by visiting outlets, taking orders, and maintaining productive relationships with trade partners.5. Team Coordination - Collaborate closely with team members and report key insights or challenges to the reporting manager for resolution and strategic action.6. Uphold Company Values - Carry out all duties in line with the company s values, policies, and ethical standards.
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CRM Executive

Maitreyayog

Customer Relationship Outbound Calling Internal Communication Customer Support English Language Outbound Sales Good Communication
We are seeking a Customer Relationship Management (CRM) Executive to join our team at Maitreyayog. The role involves directly engaging with potential and existing clients, managing relationships, and ensuring a smooth consultation-to-service experience.As a CRM Executive, you will be the first point of contact for leads, responsible for building trust, addressing queries, and guiding clients through our consultation process. You will also coordinate with the internal team to ensure seamless service delivery and client satisfaction.Key ResponsibilitiesMake calls to potential and existing clients, introduce services, and explain offerings.Manage inbound client queries via WhatsApp, calls, and email.Confirm and schedule appointments/consultations on Google Calendar.Maintain client data in the CRM system and track lead progress.Share brochures, service details, and follow-ups in a timely manner.Build strong client relationships through consistent communication and support.Assist in post-consultation follow-ups and payment confirmations.Coordinate with consultants (Vastu/Astro team) to ensure smooth handovers.RequirementsStrong communication and interpersonal skills (English & Hindi essential, Marathi is a plus).Prior experience in telecalling, client servicing, or CRM (1 - 2 years preferred, freshers with excellent communication may apply).Organized, proactive, and comfortable with digital tools (WhatsApp Business, Google Calendar, CRM software).Ability to handle sensitive client information with professionalism.Perks & BenefitsCompetitive salary + performance incentives.Training in CRM tools and Maitreyayogs service process.Growth opportunities in a fast-scaling holistic consultancy brand
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Sales Manager

Ozzone Group LLC

Direct Marketing Corporate Sales Management Skills Sales Operations Direct Sales Customer Relationship Marketing Communication Lead Generation
Sales managerGraduate with minimum 2 years experience as Sales Manager preferably from Ed Tech, Educational Training institutes, Banking and Insurance industry in India To work remotely To form your own sales team to sell our Ed Tech Career coaching training webinars.Conduct and hosting webinars, conducting campus placement, job fairs in India Control the sales team and management Available to join immediately
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane West
Customer Service Customer Support Customer Handling Customer Management International BPO Customer Care Customer Relationship Sales
Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Thane
Negotiation Skills Customer Relationship CRM
Job Title: Virtual Relationship Manager (VRM) Female Candidates Only.Salary: Up to 4.5- 5.5 LPA.Job Description:We are seeking dynamic and experienced female professionals to join our team as Virtual Relationship Managers (VRM) at Aditya Birla. The ideal candidate will have a strong background in the BFSI sector, excellent communication skills, and a deep understanding of investment and insurance products.Key Responsibilities:Engage with clients through outbound and inbound calls to provide financial solutions.Promote and sell investment and insurance products, including mutual funds, stocks, and trading services.Maintain and nurture client relationships to ensure customer satisfaction and retention.Achieve sales targets and contribute to the overall growth of the organization.Provide accurate information and guidance on financial products and services.Qualifications:Gender: Female candidates only.Experience: Minimum 1 year of experience in a call center role within the BFSI sector (NBFCs, banks, insurance, mutual funds).Communication Skills: Proficiency in English with a Versant score of 5.Product Knowledge: Strong understanding of investment and insurance products.Preferred Skills:Experience in outbound sales or customer service roles.Ability to handle customer queries and provide effective solutions.Strong interpersonal and negotiation skills.Proficiency in using CRM software and other sales tools.Compensation:Competitive salary up to 5.5 LPA, based on experience and qualifications.Performance-based incentives and bonuses.Comprehensive benefits package, including health insurance and retirement plans.
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Looking For Inside Sales Representative

ACE Software n Web Solutions

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Thane West
Lead Generation IT Sales B2B Sales Proficiency in English Outbound Sales Convincing Power CRM
We are seeking a highly motivated and goal-oriented Sales Development Representative (SDR) to identify, qualify and nurture sales opportunities.The SDR will be responsible for outreach through various channels, lead qualification and scheduling discovery calls for the sales team. Key Responsibilities Conduct research to identify and target potential customers in the defined industries. Perform outreach via cold calls, emails, LinkedIn, and other prospecting channels to engage potential clients. Qualify prospects based on the companys Ideal Customer Profile (ICP). Set up and schedule discovery calls/meetings for the sales team. Maintain detailed and up-to-date records of all activities and leads in the CRM system (e.g., HubSpot). Required Skills and Qualifications Bachelors degree in Business (BMS) Marketing, or a related field (preferred) Minimum 1 year to maximum 2 years of experience in outbound B2B sales, inside sales, or lead generation in Custom IT Solutions. Strong understanding of sales development techniques and lead qualification frameworks (e.g., BANT, CHAMP). Experience and Proficiency with outreach tools like LinkedIn Premium/Sales Navigator, Apollo and CRM platforms like HubSpot. Excellent English communication and interpersonal skills-both written and verbal.
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Branch Banking Retail Branch Banking HNI Acquisition Relationship Manager Wealth Private Wealth Manager Team Management Skills Customer Service BFSI Customer Relationship
Relevant Business Banking / Wealth Management Experience inBanks, NBFC, Brokerage House. Relevant experience as below:Senior Relationship Manager 6+ years Relationship Manager 3 - 6years
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Marketing Communication Customer Relationship Management Skills Lead Generation
Our company doing business in Animal feed industries we need driving licence two' and four wheeler. If you have two wheeler then applied for this job. Company giving petrol charges.
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B2c Sales b2c Sales Educational Sales CRM Sales Direct Sales
We're Hiring Greetings from Jaro Education..!!Career development Executive On-siteLocations: Mumbai (Chmebur, Thane & Goregaon)Working Days: 6 days/weekExperience: 06 yearsInterview Mode: Virtual (Zoom)Looking to grow your career in sales with a leading EdTech company without stepping out for interviews?Jaro Education is hiring Inside Sales Specialists, and the entire interview process is #virtual, so you can explore the opportunity from wherever you are.What youll do:Connect with prospective students and counsel them on professional coursesManage leads and follow up effectivelyStrong communication & interpersonal skillsMeet weekly/monthly targets in a performance-driven environmentWho should apply:1. Provide detailed program information through phone/video counselling and build a strong pipeline.2. Identify upskilling needs and generate a pool of prospects.3. Meet daily deliverables and achieve weekly/monthly enrollment.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thane
Customer Care Customer Support Customer Service Customer Management Customer Handling Customer Relationship International BPO Customer Communication Outbound Calling Cold Calling Call Center
Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.
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Elevator Sales Manager

Edens Staffing Services

Direct Sales CRM Sales Channel Sales Channel Marketing Tied Channel
Candidates should have an experience in elevator sales or construction equipment sales
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Opening For Field Sales Executive

Edens Staffing Services

Direct Sales Field Sales Salesforce CRM Field Executive Chemical Sales Sales Real Estate Sales Real Estate Marketing Real Estate Executive Customer Relationship Retail Sales Channel Sales Corporate Sales Strategic Communication Solar Engineer Management Skills Sales & Marketing Engineer Technical Service Engineer Technical Sales Lead Generation Field Marketing b2c Marketing
To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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Hiring For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 5 yrs
  • Kalwa Thane
Customer Relationship Customer Management Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.
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Assistant Sales Manager - Full Time

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 5 yrs
  • Kapurbawdi Thane
Good Communication CRM Marketing Strategic Planning Solution Sales Direct Sales
We are seeking an enthusiastic Assistant Sales Manager to support our sales team in Kapurbawdi, Thane. This role is ideal for those with 1 to 5 years of experience in sales and a post-graduate degree.Key Responsibilities:1. **Assist in Sales Strategy**: Collaborate with the Sales Manager to develop effective sales strategies and initiatives that drive revenue growth.2. **Team Support**: Help manage the sales team by providing guidance, resolving issues, and ensuring targets are met.3. **Customer Relationship Management**: Build strong relationships with clients by addressing their needs, resolving complaints, and providing excellent service.4. **Market Analysis**: Monitor market trends and competitor activity to identify new business opportunities and areas for improvement.5. **Reporting**: Prepare and present sales reports and forecasts to senior management, detailing team performance and areas for growth.Required Skills and Expectations:The ideal candidate will have strong communication skills to engage effectively with customers and team members. A good understanding of sales processes and strategies is essential. The candidate should be highly organized, able to manage multiple tasks efficiently, and possess problem-solving skills to tackle challenges proactively. A collaborative attitude and the ability to work well in a team environment are critical for success in this role. Familiarity with CRM software is a plus.Should be okay travelling within cities.
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Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Relationship Customer Care Customer Support Customer Management Customer Service Walk in
Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.
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  • 1 - 4 yrs
  • Thane West
Client Co-ordinator CRM Executive
Hi,We are hiring for CRM Post. Location-: Thane About SaromWe as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.Job location-ThaneJob Description:Following up with customers.Managing customer relationships.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities. Maintain data in excelRegularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation
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