CRM Job Vacancies in Gurgaon

Client relationship management from inquiry to possession

We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.

Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.

Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.

We are looking for 640 Back Office Assistant Posts in Delhi,Gurgaon,Lucknow,Kanpur,Chandigarh,Amritsar,Ludhiana,Mohali,Dehradun,Ambala, with deep knowledge in Customer Relationship,Customer Calling,Internal Communication,Communication System,General Office Management and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, M.A, M.Ed, M.Sc

Key Responsibilities1. Lead and manage the on-site team of Closing Managers - setting daily goals,monitoring progress, and improving sales effectiveness through coaching and reviews.2. Handle and convert warm and hot walk-ins - build rapport, address objections, andpitch offerings with precision and emotional intelligence. Become the corporate andproduct champion.3. Maintain in-depth knowledge of project pricing, unit availability, promotional offers,buyer objections, and negotiation levers.4. Drive daily adherence to SOPs - from welcoming prospects to structured tours,documentation, CRM updates, and closure workflows.5. Facilitate upsell conversations promote higher floors, premium views, clubhouseupgrades, or add-on parking in line with buyer profiles.6. Train the team on pitch structure, pricing articulation, objection handling, and negotiationtechniques.7. Track visitor patterns, buyer questions, and conversion blockers and recommendtactical interventions to improve performance.8. Provide real-time market feedback to central teams including competitor pricing,offers, and buyer sentiment.9. Ensure key post-sale touchpoints are managed hand-holding high-value customersfor feedback, referrals, and cross-sell opportunities.10. Audit, process feedback, set charters and clear SOPs for the Closing team, in conjunctionwith Marketing and Strategy Heads. Champion product and ingredient marketing.Executional Scope1. Conduct daily huddles with Closing Managers to assign lead priorities, follow-upActions, and unblock issues.2. Monitor all walk-ins review discussions, guide high-value buyers personally, andAssign Closing Managers strategically.3. Oversee inventory presentation and ensure accurate availability is communicated to allProspects.4. Update offer decks, pricing tools, FAQs, and pitch scripts regularly for internalalignment.5. Partner with CRM for a seamless post-booking experience manage documentation,collections, and approvals.6. Review daily closure metrics open leads, daily bookings, follow-up cadences, andaverage TAT.7. Maintain site visibility supervise walk-in flow, Closers presentation quality, andreadiness of the physical space.8. Champion positive customer experiences from first touch to final handshake withclear, confident, and consistent engagement. If you are intersted so please share me your CV atcapitalplacement21@gmail.com9891409300

CRM MANAGER ALEAST 7 YEAR EXPERINCE IN REAL ESTATE KNOWING RESIDENTIAL EXPERIENCE COMMERCIAL EXPERIENCES AND AFFORDABLE HOSUNIG.