Key Responsibilities
Develop and maintain strong relationships with existing and potential clients.
Understand customer requirements and recommend suitable products or services.
Manage client accounts and ensure high levels of customer satisfaction.
Act as the primary point of contact for client inquiries, concerns, and service requests.
Identify opportunities for cross-selling and upselling products and services.
Achieve assigned sales, revenue, and customer retention targets.
Coordinate with internal departments to resolve customer issues promptly.
Monitor market trends and competitor activities to identify business opportunities.
Prepare client reports, business reviews, and account performance updates.
Ensure compliance with company policies, procedures, and regulatory requirements.
Experience
5 - 10 Years
No. of Openings
1
Education
Graduate
Role
Relationship Manager
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik