CRM Executive Jobs

CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.

Sales : Handle property enquiries and generate leads through calls, whatsapp, website and other lead sources. Understand customer requirements and explain project details, pricing, payment plans and offers. Follow-up with prospective customers and schedule site visits. Conduct regular follow-ups after site visits and convert leads into bookings. Achieve assigned sales and bookings targets. Maintain and update lead status and sales pipeline. Manage the entire sales process from enquiry, registration to post sales support. Preparing marketing plans for product awareness Maintain reports of walk in customers, receipt, collections, customer database Prepare promotion plans timely for building potential leads. Identify new markets and business opportunities.CRM : Maintain Customer and booking details. Handle customer queries and provide timely updates. Coordinate with sales, accounts, legal, projects and site teams. Follow-up for payments, KYC and required documents. Coordinate for agreement, registration and possession related formalities including preparation of handover kits. Handle customer complaints and coordinate for resolution. Maintain customer records and prepare basic CRM/MIS reports. Understand client requirements, preferences, budget and project timelines. Maintain updated database of clients. Develop and maintain strong relationships with clients. Handling home loan procedure of clients. Gather customer feedback and communicate to respective department. Ensure a pleasant customer experience with on time delivery and clear constant communication. Managing the collections and recovery of receipts before deadline. Ability to analyse data from the CRM to identify trends, generate insights and improve customer experience. Manage the society handover procedures.

We are looking for a detail-oriented CRM Executive to join our team in Ahmedabad. This is an excellent opportunity for fresh graduates or those with up to one year of experience who are eager to start their careers in customer relationship management.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels, addressing their inquiries and providing support to enhance satisfaction.nn2. Data Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and current.nn3. Reporting: Assist in generating reports related to customer engagement and feedback, helping to identify trends and areas for improvement.nn4. Collaboration: Work closely with other team members to share insights and improve overall customer experiences, contributing to a cohesive work environment.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to connect with customers effectively. Attention to detail is crucial, as you will be managing customer data and reports. A proactive attitude toward problem-solving and the willingness to learn about CRM systems and tools is essential. Basic computer skills and familiarity with Microsoft Office are required. We seek a motivated and organized individual who can manage their time effectively while working in a fast-paced environment. This position is specifically open to female candidates, reflecting our commitment to gender diversity in the workplace.

Handle client queries and complaints. Ensure customer satisfaction through after-sales service. Maintain regular client communication and collect feedback. Coordinate with clients from order placement to payment collection. Provide product/service information and resolve issues promptly Handle client queries and complaints.

We are looking for an experienced and result-oriented Sales & Marketing Executive with strong knowledge of Chloro-Alkali and Industrial Chemicals. The ideal candidate should have excellent sales, negotiation, and customer relationship management skills to expand business opportunities, manage key accounts, and support the company's growth in domestic and international markets.Key Responsibilities : Sales & MarketingDevelop and manage sales of Chloro-Alkali and related industrial chemical products, etc.Identify and build strong relationships with customers across industries such as textile, paper, pharmaceuticals, agriculture, detergents, and other industrial sectors, etc.Prepare quotations, Generate customer inquiries, negotiate commercial terms, and follow up for orders and payments, etc.Conduct market research and competitor analysis to identify new business opportunities and market trends, etc.Coordinate with suppliers, logistics, vendors, and internal departments to ensure smooth order execution and customer satisfaction, etc.Maintain sales records, customer databases, and prepare periodic sales reports, etc.Achieve sales targets and contribute to business growth through strategic sales planning, etc.Represent the company at trade fairs, exhibitions, customer meetings, and other promotional events, etc.Coordinate with regional and international customers to ensure effective communication and business development, etc.QualificationsBachelor's degree in Marketing, Business Administration, Chemistry, Chemical Engineering, or a related field.Minimum 2-5 years of relevant experience in Sales & Marketing of Chloro-Alkali and Industrial Chemicals.Proven experience in industrial chemical sales with strong market knowledge.Required Skills:Strong knowledge of Chloro-Alkali products and industrial chemical markets.Excellent communication, negotiation, and relationship management skills.Strong analytical, organizational, and problem-solving abilities.Ability to work independently, manage priorities, and meet deadlines.Proficiency in MS Office and sales reporting.Self-motivated, target-oriented, and willing to travel for field sales activities.Work Environment: Field-based role / Office Based RoleRegular coordination with regional and international customers.Travel as required for customer visits, business meetings, and exhibitions.Work Location: Bharuch, GujaratSalary: As per experience and company standardsJob Type: Full-time

Job OverviewWe are looking for a Channel Sales Executive to manage and develop relationships with Channel Partners, brokers, and real estate consultants and generate sales opportunities through the channel network.Experience: 6 Months - 2 YearsIndustry: Real EstateKey ResponsibilitiesIdentify, onboard, and manage Channel Partners, brokers, and real estate consultants.Build strong relationships with Channel Partners.Generate sales leads and property bookings through the CP network.Conduct project presentations, site visits, and product briefings.Organize Channel Partner meets and engagement activities.Coordinate on inventory, pricing, offers, and payment plans.Follow up on leads generated through Channel Partners.Support Channel Partners in closing sales.Track CP-generated leads, bookings, and sales performance.Monitor market trends and competitor activities.Coordinate with Sales, Marketing, CRM, and Finance teams.Ensure timely processing of Channel Partner commissions and documentation.RequirementsStrong networking and business development skills.Knowledge of real estate sales and market trends.Target-oriented and comfortable working under pressure.Good communication and relationship-building skills.Proficiency in MS Excel, Word, PowerPoint, and CRM software.Experience in residential, commercial, or industrial real estate sales is preferred.

The Senior Business Development Executive will play a crucial role in driving business growth and establishing strong client relationships. This position is based in Bangalore and requires a proactive approach to lead generation and market analysis.Key Responsibilities include:- Lead Generation & Prospecting: Identify potential clients and generate leads through active research and analysis of industry trends and competitor activities.- Client Relationship Management: Foster and maintain relationships with clients to understand their needs and deliver effective solutions.- Negotiation & Closing: Engage in negotiations with prospects, aiming to close deals that align with business objectives.- Use of CRM Tools: Utilize CRM software to track customer interactions and maintain updated client information.- Consumer Sales: Drive sales initiatives to promote products and services to consumers effectively.Required Skills and Expectations include strong communication abilities, analytical skills to evaluate market conditions, and competence with CRM tools. Candidates should have 3 to 5 years of experience in business development or sales and hold a graduate degree. The role demands effective negotiation skills and a keen understanding of consumer behavior in the marketplace.This is a full-time role that requires working from the office. Candidates must be comfortable with a structured work schedule.

As a CRM Executive, you will play a vital role in managing customer relationships and supporting business growth in our office located in Indore. Your responsibilities will include:- Maintaining Customer Database: Regularly update and manage customer information to ensure accurate records for effective communication and analysis.- Customer Interaction Management: Engage with customers through various channels to address inquiries, gather feedback, and ensure a positive experience with our services.- Data Analysis and Reporting: Analyze customer data to identify trends and patterns, and prepare reports that provide insights for improving customer satisfaction and retention.- Support Marketing Initiatives: Collaborate with marketing teams to execute campaigns, ensuring that customer segmentation is effective based on CRM data.- Problem Resolution: Handle customer complaints and issues promptly, working towards a resolution that enhances customer loyalty and trust.To excel in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and internal teams. A basic understanding of CRM software and data management is essential. You should be detail-oriented to maintain accurate records and capable of analyzing data to support strategic decisions. Additionally, having a customer-centric mindset and being proactive in addressing customer needs are crucial qualities for success in this role. Prior experience in customer relationship management or related fields is highly valued.

JOB DESCRIPTIONSenior Sales Executive - Divytva Jewels LLPJob Location: Rajkot, GujaratJob Type: Full-Time On-SiteGender: Male/Female BothExperience: 1-3 YearsSalary: 20,000 - 25,000 per monthJoining: ImmediateWeekly Off: 1 Rotating Weekly OffJob SummaryWe are looking for a confident and customer-focused Senior Sales Executive to join our team at Divytva Jewels LLP. The candidate will be responsible for handling customers, understanding their requirements, presenting suitable jewellery products, generating sales, and maintaining strong customer relationships.Key ResponsibilitiesWelcome and professionally assist customers visiting the showroom.Understand customer requirements, preferences and budget.Explain jewellery designs, quality, pricing, making charges and other relevant product details.Demonstrate strong knowledge of gold, diamond and other jewellery products.Achieve individual sales targets and contribute to showroom sales.Handle customer queries and provide appropriate product solutions.Perform effective upselling and cross-selling.Follow up with prospective and existing customers.Maintain good customer relationships and encourage repeat visits.Coordinate with the billing and showroom team for smooth order processing.Maintain proper presentation and cleanliness of the assigned sales area.Ensure jewellery is handled carefully and according to showroom SOPs.Maintain professional grooming, behaviour and communication at all times.Record customer details and follow-up information as required.Handle customer complaints professionally and escalate issues when required.Support the team in achieving overall showroom targets.Required SkillsGood communication and customer-handling skills.Strong sales and convincing ability.Good knowledge of jewellery products.Target-oriented and result-focused approach.Positive attitude and professional behaviour.Good negotiation and relationship-building skills.Ability to work effectively in a team.Good Hindi and Gujarati communication; basic English preferred.Presentable personality suitable for a premium jewellery showroom.Eligibility1-3 years of relevant sales experience.Jewellery showroom experience will be preferred.Candidates from retail/luxury retail sales may also be considered.Must be willing to work full-time from the Rajkot showroom.Immediate joiners preferred.Performance Expectations / KPIsMonthly sales achievement.Customer conversion.Average bill value and upselling.Customer follow-up and repeat business.Customer service and feedback.Product knowledge.Attendance, punctuality and discipline.Compliance with showroom SOPs.Compensation & Work BenefitsSalary: 20,000-25,000 per month, based on experience and suitability.Sales incentives may be provided as per company policy.1 rotating weekly off.Opportunity to work in a professional jewellery showroom environment.ReportingReports To: Floor Manager / Branch ManagerIdeal CandidateA confident, well-groomed and target-oriented sales professional who can independently handle customers, understand their jewellery requirements, build trust, and convert enquiries into successful sales.Interested candidates who can join immediately are encouraged to apply.

As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.

Deepak Global Fasteners is looking for a confident and result-oriented Telecalling / Telesales / Inside Sales Executive to handle B2B customer communication, generate enquiries, follow up on quotations, and convert leads into orders.Candidates with experience in the fasteners, nuts & bolts, hardware, industrial or engineering products industry will be preferred.

Job DescriptionWe are looking for a CRM Executive who will be responsible for managing customer relationships, handling customer queries, ensuring timely follow-ups, and maintaining accurate customer records.Key Responsibilities. Manage and update customer information in the CRM system.. Handle customer enquiries, complaints, and requests professionally.. Follow up with customers through calls, emails, and WhatsApp.. Maintain strong relationships with existing and potential customers.. Coordinate with the Sales, Marketing, and Operations teams.. Track leads, customer interactions, follow-ups, and conversions.. Ensure timely resolution of customer issues.. Monitor customer satisfaction and support customer retention.. Prepare daily, weekly, and monthly CRM reports.. Maintain accurate and confidential customer records.Required Skills. Excellent communication and interpersonal skills.. Good customer-handling and follow-up skills.. Basic knowledge of CRM software and MS Office.. Strong organizational and problem-solving abilities.. Ability to work independently and as part of a team.. Customer-focused and positive attitude.Key SkillsCustomer Relationship Management Customer Service Follow-up Communication CRM Software Lead Management Reporting Coordination

We're Hiring: Business Development Associate (BDA) & Senior BDACompany: Scalar AcademyDepartment: Sales / Business DevelopmentEmployment Type: Full-TimeBusiness Development Associate (BDA)Key Responsibilities Connect with prospective students/leads through calls, WhatsApp, and other communication channels. Understand students' career goals, requirements, and challenges. Explain Scalar Academy's programs, offerings, and value proposition effectively. Follow up with interested prospects and move them through the sales. Handle objections and answer questions professionally. Maintain accurate lead and sales information in the CRM. Achieve daily, weekly, and monthly sales targets. Build strong relationships with students and parents. Consistently improve sales and communication skills.What We're Looking For 0-2 years of experience in sales, business development, telecalling , EdTech, or a related field. Freshers with excellent communication skills and a strong willingness to learn are welcome. Strong verbal and written communication skills. Confident and persuasive personality. Comfortable working in a target-driven environment. Positive attitude with strong ownership and a desire to grow. Ability to handle rejection and maintain consistency.What You'll Get Competitive salary package Performance-based incentives Opportunity for rapid career growth Sales training and continuous learning High-performance and growth-oriented work environment Opportunity to work with a young and ambitious team Recognition and rewards for outstanding performanceCareer GrowthBDA Senior BDA Team Lead Sales ManagerYour growth will be driven by your performance, consistency, ownership, and leadership ability.Who Should Apply?If you're someone whoEnjoys achieving targetsIs confident in communicationWants fast career growthDoesn't give up easilyWants to build a career in a high-growth environmentwe'd love to hear from you.

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

Candidates must be dynamic and customer-focused candidate for the position of Sales Executive / Customer Sales Associate for a growing furniture and interior brand. The candidate will be responsible for handling walk-in customers and inbound enquiries, understanding client requirements, and converting leads into successful sales opportunities.Key Responsibilities:Attend walk-in clients and manage enquiries through calls, WhatsApp, Instagram, and website leadsUnderstand customer preferences, lifestyle needs, and design requirementsExplain furniture collections, materials, finishes, and customization options to clientsGenerate, qualify, and follow up on leads to achieve sales closuresBuild and maintain strong relationships with customers, architects, and interior designersMaintain records of leads, follow-ups, and sales conversionsCoordinate with design and production teams for quotations, timelines, and order updatesAchieve monthly sales targets and contribute to business growthRequired Skills & Qualifications:1-2 years of experience in sales, retail sales, or business developmentExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand and explain design concepts to customersBasic knowledge of CRM tools, Excel, or lead management systemsPresentable, self-motivated, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (based on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture and interior design processesSupportive and creative work environment

Candidates must be a dynamic and customer-focused Sales Executive / Business Development Representative to join a growing furniture and interior solutions team. The ideal candidate will be responsible for handling walk-in clients and inbound enquiries, understanding customer preferences, and converting leads into successful sales opportunities.Key Responsibilities:Handle walk-in customers and inbound leads through calls, WhatsApp, Instagram, and website enquiriesUnderstand customer requirements, lifestyle preferences, and design expectationsPresent furniture collections, materials, finishes, and customization options effectivelyGenerate, qualify, and follow up on leads to achieve successful conversionsBuild and maintain strong relationships with customers, architects, and interior designersMaintain accurate records of leads, follow-ups, and sales conversionsCoordinate with design and production teams regarding quotations, timelines, and order updatesAchieve monthly sales targets and contribute to overall business growthRequired Skills & Qualifications:1-2 years of experience in sales, business development, or retail salesExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand design concepts and explain them clearly to clientsBasic knowledge of CRM tools, Excel, or lead management systemsSelf-motivated, presentable, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (depending on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture, materials, and design processesSupportive and collaborative work environment

We are looking for a Pre-Sales Executive - Team Leader to lead the pre-sales team, manage and qualify leads, ensure effective follow-ups, coordinate site visits with the sales team, and drive lead conversions. The ideal candidate should have 3-6 years of pre-sales/inside sales experience, team-handling experience, and strong Gujarati & Hindi communication skills.Key ResponsibilitiesLead, mentor & supervise the Pre-Sales Team.Allocate leads and monitor team performance.Handle inbound & outbound calls and qualify leads.Ensure proper follow-up and lead nurturing.Schedule site visits and coordinate with the Sales Team.Track lead conversion and team performance.Handle customer queries related to projects, pricing & availability.Prepare daily/weekly/monthly MIS reports.Analyze data to improve lead conversion.Track marketing campaign effectiveness.Requirements3-6 years of experience in Pre-Sales / Inside Sales (Real Estate preferred)Team handling experience is mandatoryGujarati & Hindi - Speaking, Reading & Writing mandatoryStrong communication & interpersonal skillsGood knowledge of CRM tools & MS ExcelStrong leadership and problem-solving skillsBachelor's degree in Business Administration, Marketing, or related field