CRM Job Vacancies in Surat

Job title - Sales executiveExperience- 2 to 3 years experience in sanatory ware ,bath ware & CP FittingLocation - SuratJob SummaryWe are seeking a dynamic and result-oriented Sales Executive to expand the dealer and distributor network, promote bathware products, and achieve sales targets within the assigned territory. The ideal candidate will have strong communication skills, a passion for sales, and the ability to build long-term business relationships.Roles & ResponsibilitiesIdentify, visit, and onboard potential Dealers and Distributors in the assigned territory.Promote bathware products through regular field visits and product presentations.Build and maintain strong relationships with Dealers and Distributors through continuous engagement.Ensure timely communication and implementation of dealer schemes.Achieve or exceed assigned monthly sales targets.Clearly explain product features and Unique Selling Points (USPs) to Dealers and Distributors.Provide accurate market feedback and competitor analysis.Maintain and submit monthly sales data and reports.Ensure proper product display and brand visibility at dealer outlets.Collect payments from Dealers and Distributors as per company policy.Qualifications & SkillsMinimum qualification: 12th Pass or Graduate in any discipline.Strong communication and negotiation skills.Basic knowledge of sanitary ware/bathware products or willingness to learn.Must have a two-wheeler with a valid driving license.Ability to travel extensively within the assigned territory.Field SalesCustomer Relationship ManagementLead GenerationResult-Oriented Attitude

Roles & Responsibilities Provide accurate guidance on PR & Dependent Visas(Canada & Australia),including eligibility checks, points system, timelines, and pathways. Handle inquiries through walk-ins, calls (new & follow-up), WhatsApp, andemails, and convert qualified leads into paid clients. Recommend suitable programs such as Express Entry, PNP, Skill Assessment,etc., and maintain strong follow-ups until client confirmation. Maintain daily counseling records, manage incoming leads, and coordinatewith telesales for lead flow. Collect, verify, and review client documents; guide on corrections andformatting. Prepare and manage EOI (Express Entry, Skill Select), PNP,WES/ACS/VETASSESS, and other visa-related applications. Create and manage online applications on IRCC, Skill Select, State Portals,ensuring accurate forms, LOEs, and documentation. Track file progress, ensure timely submissions, share weekly updates, andrespond to process/timeline-related queries. Maintain CRM/Excel records for each client and ensure confidentiality of alldocuments. Follow company policies, immigration guidelines, and participate in reviewsand continuous improvements.Requisite Skills: Strong understanding of PR pathways and skill assessments. Excellent communication and interpersonal skills. High attention to detail and accuracy in documentation. Ability to manage multiple cases and meet deadlines. Proficiency in MS Office, email drafting, and CRM tools.Desired Skills: Proven experience of 1 year as Immigration Consultant is preferred

Customer relations management (CRM) positions require candidates to have various hard and soft skills for overseeing the customer experience. Proficiency in these skills can help CRM professionals to perform their duties and advance in their careers. Promote open communication. Create a work environment where employees and managers can communicate openly, easily and quickly. Ensure that your team members can contact you in person, by phone or via email during work hours to share information and concerns.Schedule regular work performance reviews. By regularly reviewing your employees' work performances, you can offer them timely feedback, help them improve their work and assist them with setting achievable career goals. You can also review your own work and take steps to enhance your performance.Encourage innovative ideas. By encouraging your team members to present creative and innovative ideas, you can develop workable strategies for improving customer relations. You can also resolve customer problems and improve the customer experience.Be confident in your interactions. If you present yourself as a confident, capable leader, the people you interact with are more likely to form a positive impression of you. They are more likely to trust you and turn to you for guidance.Present a professional appearance. Along with being confident, it is essential to dress well and appropriately to present a professional appearance at work. Being neat in appearance can increase your social appeal and improve your professional interactions.

Job Title: Head SalesDepartment: SalesLocation: SuratIndustry: TextileJob Type: Full-timeJob Level: Senior LevelReporting To: DirectorJob Summary:We are seeking an experienced and result-oriented Sales Head to lead our sales department and drive revenue growth. The ideal candidate will be responsible for setting sales strategies, managing a high-performing sales team, and ensuring the achievement of business goals in the competitive textile market.Key Responsibilities:Lead, mentor, and manage the sales team to achieve individual and team targets.Develop and implement sales strategies aligned with organizational objectives.Set performance targets, quotas, and KPIs; monitor and evaluate team performance regularly.Provide accurate sales forecasts, reports, and strategic insights to senior management.Assess and improve current sales processes and procedures for efficiency and effectiveness.Define and assign sales territories, and manage resource allocation across regions.Coach team members to build strong client relationships and improve conversion rates.Foster a competitive yet collaborative and goal-driven sales environment.Identify market trends, customer needs, and competitor activities; provide feedback for product development.Drive continuous improvement through team feedback, process updates, and sales innovations.Coordinate with other departments (marketing, production, logistics) to ensure smooth execution of sales plans.Maintain clear and effective communication channels between management and the sales team.Required Knowledge & Skills:In-depth knowledge of sales and sales administration processes.Strong leadership, communication, and negotiation skills.Strategic thinking and business acumen.Team management, performance evaluation, and mentoring capabilities.Relationship-building abilities with key clients and stakeholders.Strong decision-making and analytical skills.Proficiency in reporting tools, forecasting, and CRM systems.Understanding of textile market trends, customer behavior, and competitor landscape.Education:Graduate/Postgraduate in any discipline.MBA/PGDM in Marketing or Sales Management preferred.Experience:8-10 years of sales experience in the textile industry, with a minimum of 5 years in a leadership role.