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Relationship Manager Job Vacancies in Uttar Pradesh

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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Lucknow
Customer Management Customer Relationship
Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.
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Looking For Sales Manager

Eagle Forgings Pvt. Ltd

  • 5 - 10 yrs
  • Noida Sector 80
Customer Relationship Sales Operations Retail Sales Direct Sales
We are seeking a dedicated Sales Manager to oversee our sales team and drive revenue growth in Sector 80. The ideal candidate will have 5 to 10 years of experience in sales, with a proven track record in managing teams and achieving targets.**Key Responsibilities:**- **Lead and Manage Sales Team:** Oversee daily operations of the sales team, providing guidance and support to ensure they meet their objectives.- **Develop Sales Strategies:** Create effective sales strategies to boost market presence and drive sales growth, ensuring alignment with company goals.- **Set Targets and Monitor Performance:** Establish sales targets for the team and regularly assess their performance against these goals to identify areas for improvement.- **Build Customer Relationships:** Foster strong relationships with customers, addressing their needs and concerns to enhance customer satisfaction and loyalty.- **Conduct Market Research:** Analyze market trends and competitor activity to identify new opportunities for growth and adapt strategies accordingly.- **Prepare Reports:** Generate detailed reports on sales performance, market conditions, and team achievements to inform upper management decisions.**Required Skills and Expectations:**The ideal candidate should have strong leadership skills, with the ability to motivate and inspire a team. Excellent communication skills are essential for building relationships with customers and stakeholders. A solid understanding of sales principles and experience in achieving sales targets is needed. Candidates should be self-motivated and capable of working under pressure to meet deadlines. Proficiency in data analysis and report generation is also crucial for this role. Being detail-oriented and proactive in problem-solving will be beneficial.
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  • 0 - 5 yrs
  • 17.0 Lac/Yr
  • Prayagraj
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
Join our team as an Airport Ticketing Executive in Prayagraj, where you will support travelers by managing ticket reservations and providing exceptional customer service. This entry to mid-level position is perfect for individuals who are passionate about travel and enjoy interacting with customers.Key Responsibilities:- **Ticket Reservations:** You will assist customers in booking flights, ensuring they have the correct travel information and options that suit their needs.- **Customer Assistance:** Provide high-quality service by addressing customer queries, resolving issues, and offering solutions related to ticketing and travel arrangements.- **Data Management:** Maintain accurate records of ticket sales and customer interactions in our system to ensure efficient operations and customer follow-up.- **Collaboration:** Work closely with other departments to coordinate ticketing processes and ensure a seamless travel experience for customers.- **Regulatory Compliance:** Keep informed about the latest airline policies, travel regulations, and industry standards to provide accurate information to clients.Required Skills and Expectations:Candidates should be at least a 12th-grade graduate with excellent communication skills in both English and Hindi. A friendly disposition and the ability to work well in a team environment are essential. Familiarity with ticketing software is a plus, but we welcome freshers eager to learn. Attention to detail and strong organizational skills will help you thrive in this fast-paced role.
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Looking For Sales Manager

Dhanshi Consultancy

  • 2 - 5 yrs
  • Dadri Road Noida
B2B Sales Good Communication Skills Negotiation Skills Freight Forwarding Sea Freight Air Freight Freight Management Client Relationship Logistics Operations Shipping Line CRM MS Excel MS Word Power Point Outlook Lead Generation
We are looking for a Sales Manager to join our team at our Dadri Road location. The ideal candidate will have 2 to 5 years of experience in sales management, demonstrating strong leadership and a passion for driving sales growth.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales strategies to meet company goals and increase revenue. This involves analyzing market trends and identifying target customers.- **Lead Sales Team:** Manage and guide the sales team to achieve individual and collective targets. Provide coaching and support to help them perform at their best.- **Build Customer Relationships:** Foster strong relationships with existing customers and develop new ones to expand the client base. This includes regular communication and addressing any concerns.- **Monitor Sales Performance:** Track and analyze sales metrics to evaluate team performance. Use this data to make informed decisions and adjust strategies as necessary.- **Conduct Market Research:** Gather information about competitors and market conditions to identify opportunities for growth. This helps in staying ahead of the competition.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong analytical abilities are essential for performance monitoring and strategy development. A proven track record in sales is required, along with the ability to motivate and lead a team. Proficiency in using CRM software and Microsoft Office is expected, as these tools will be vital in day-to-day operations. A proactive and results-driven mindset will help in achieving sales targets.
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Hiring For Sales Manager

Avhm Global Pvt Ltd

  • 3 - 9 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Real Estate Sales Sales Banking NRI Relationship Manager Mutual Funds Sales
We are looking for a motivated Sales Manager with 3 to 9 years of sales experience to join our team in Noida Sector 63. The ideal candidate will lead the sales team and drive revenue growth while ensuring customer satisfaction.Key Responsibilities:- **Lead Sales Team**: Manage and guide a team of sales representatives to achieve sales targets and maximize performance.- **Develop Strategies**: Create and implement effective sales strategies to meet company goals and improve market penetration.- **Client Relationship Management**: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction.- **Sales Forecasting**: Analyze sales data and market trends to provide accurate sales forecasts to senior management.- **Training and Development**: Provide training and support to team members to enhance their skills and knowledge in sales techniques.Required Skills and Expectations:The successful candidate will possess strong leadership and communication skills, with a proven ability to motivate and inspire a team. Experience in developing sales strategies is essential. The candidate should demonstrate analytical thinking to assess sales data effectively and possess excellent problem-solving skills. A customer-focused attitude and the ability to build relationships are crucial. As a male candidate, a commitment to achieving high standards is expected, along with a proactive approach to driving sales results. The ability to work full time from the office is required for this role.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Varanasi
Team Management Flight Operations Performance Evaluation Problem-solving Safety Regulations Time Management Budget Management Crisis Management Decision-making Emergency Procedures Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are seeking a friendly and enthusiastic Airport Guest Relationship Executive in Varanasi. This entry-level position is perfect for individuals who enjoy helping others and want to build their careers in the hospitality industry.Key Responsibilities:1. **Guest Assistance**: Greet and assist passengers as they arrive at the airport, ensuring a warm welcome and providing helpful information about flights, facilities, and services.2. **Problem Resolution**: Address guest queries and concerns promptly and professionally, coordinating with relevant departments to resolve any issues effectively.3. **Service Promotion**: Inform guests about additional services available at the airport, including lounges, transportation options, and shopping facilities, and encourage them to utilize these services.4. **Operational Support**: Collaborate with airport staff to ensure smooth checking in and boarding processes, helping to maintain an efficient experience for all passengers.5. **Feedback Collection**: Gather guest feedback and suggestions to help improve service quality, and share insights with management for continuous improvement.Required Skills and Expectations:Candidates should have completed their 10th grade and possess strong communication skills in English and Hindi. The ability to remain calm under pressure and handle challenging situations with a positive attitude is essential. A passion for customer service and a willingness to learn and grow in a fast-paced environment will greatly benefit applicants. Being punctual and reliable is crucial, as this role requires attendance during busy travel periods.
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Looking For Sales Manager

Abode Infra India

  • 3 - 5 yrs
  • 4.8 Lac/Yr
  • Greater Noida
Customer Relationship Real Estate Sales Leadership Market Analysis
About the jobReal Estate Sales Manager About Abode Infra IndiaABODE INFRA INDIA, is a forward-thinking real estate company based in Noida, committed to transforming the way India invests, lives, and grows. The company focuses on making land ownership accessible, affordable, and financially rewarding for individuals across all income segments.With a vision to democratize real estate investment, ABODE INFRA INDIA is creating opportunities that combine security, affordability, and assured returns, empowering people to participate in India.
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Direct Walk-In For Field Sales Executive - Noida Sector 58

Kinetic Facilities Management Pvt. Ltd.

  • 1 - 3 yrs
  • Noida Sector 58
Customer Relationship Corporate Sales Retail Sales Marketing Communication Management Skills Direct Sales Field Sales b2c Marketing Field Marketing
Job Title: Sales Executive (ATL, BTL & Field Marketing) Location: Noida (Field Sales) Experience: 1-2 Years
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Female Networking Manager

Arijita Freelance

  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Pilibhit
Tele Sales Officer Communication Customer Management Customer Relationship
We are looking for a skilled Network Manager to join our team in Pilibhit. The ideal candidate will be responsible for overseeing the organization's network infrastructure and ensuring its efficiency and security.**Key Responsibilities:**- **Network Design and Implementation:** Plan and execute network setups to meet organizational requirements, ensuring optimal performance and reliability.- **Monitoring Network Performance:** Regularly check the network to identify any issues, ensuring fast and uninterrupted service for users.- **Troubleshooting and Support:** Address network problems promptly, providing solutions to minimize downtime and maintain productivity.- **Security Management:** Implement security protocols to protect sensitive data and prevent unauthorized access, maintaining high levels of data integrity.- **Collaboration with IT Team:** Work closely with other IT professionals to align network strategies with overall company objectives and to support technology enhancements.- **User Training and Support:** Provide training and assistance to staff members on network systems and best practices to ensure smart use of networking resources.The successful candidate should possess excellent analytical skills and have a solid background in networking technologies. A degree in a relevant field such as B.A, B.Sc, or B.Com is required. The role demands a proactive approach, attention to detail, and strong problem-solving abilities. The ideal applicant should also demonstrate effective communication skills and the ability to work collaboratively in a team environment.
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  • 5 yrs
  • 8.5 Lac/Yr
  • Chiranjiv Vihar Ghaziabad
Customer Relationship Direct Sales Communication Skills Sales Strategy
We are seeking a motivated Sales Manager to join our team in Chiranjiv Vihar. The ideal candidate will have a strong background in sales and the ability to lead a team effectively. This role requires a dedicated and proactive approach to achieving sales targets.**Key Responsibilities:**- **Team Leadership:** You will oversee a sales team, guiding them to meet sales goals. This involves training new team members and motivating the existing staff to improve their performance.- **Sales Strategy Development:** You will create and implement effective sales strategies that align with company goals. This requires understanding market trends and adapting strategies accordingly.- **Client Relationship Management:** Building and maintaining strong relationships with clients is essential. You will be responsible for ensuring high levels of customer satisfaction and addressing any concerns that may arise.- **Performance Tracking:** You will analyze sales data and team performance to evaluate success. This allows for adjustments in strategy and to recognize top performers within the team.- **Reporting:** You will prepare regular sales reports for management to provide insights into the teams performance and market conditions.**Required Skills and Expectations:**The ideal candidate should have at least 5 years of experience in sales, preferably in a managerial role. Strong communication and negotiation skills are vital, along with the ability to motivate a team. Experience in developing sales strategies and managing client relationships is necessary. A results-oriented approach with a proven track record of meeting or exceeding sales targets is expected. A proactive and positive attitude will help in thriving within a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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  • Fresher
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- **Responding to Customer Inquiries:** Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- **Providing Product Information:** Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- **Troubleshooting Issues:** Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- **Maintaining Customer Records:** Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- **Following Up with Customers:** Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- **Excellent Communication Skills:** You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- **Problem-Solving Abilities:** A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- **Customer-Oriented Mindset:** Being focused on customer needs and striving to enhance their experience is crucial for this position.- **Basic Computer Proficiency:** Familiarity with common software applications is required to handle customer interactions efficiently.- **Adaptability:** As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.
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  • Fresher
  • 5.5 Lac/Yr
  • Gorakhpur
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Gorakhpur, you will play an important role in ensuring a positive experience for airport guests. Your primary responsibilities will include:- **Guest Assistance**: Welcome passengers upon arrival and provide them with the information they need regarding flights, airport services, and directions.- **Handling Inquiries**: Address questions and concerns from travelers, offering solutions and guidance to enhance their experience at the airport.- **Coordination with Teams**: Work closely with airport staff and service providers to ensure smooth operations and assist guests efficiently.- **Feedback Collection**: Gather guest feedback about their experiences and report it to management, helping to improve services and customer satisfaction.- **Problem Resolution**: Quickly handle and resolve any issues that may arise, ensuring that all guests feel supported and valued during their time at the airport.To succeed in this role, you should possess strong communication skills and a friendly demeanor. Being patient and understanding towards different types of passengers is essential. In addition, you should have good problem-solving abilities to address guest concerns effectively. Basic knowledge of airport operations will be a plus. A willingness to learn and adapt to various situations is important, as is a commitment to providing excellent customer service. If you are a recent 10th-grade graduate looking for full-time work in a dynamic environment, this position is a great opportunity for you.
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Lucknow
Customer Relationship BFSI Team Management Skills
We are seeking a motivated and skilled Relationship Manager to join our team in Lucknow. In this role, you will be responsible for building and maintaining strong relationships with clients to foster loyalty and ensure customer satisfaction.**Key Responsibilities:**- **Client Engagement:** Regularly interact with clients to understand their needs, address concerns, and provide support. Building rapport will help establish trust and encourage open communication.- **Portfolio Management:** Manage a portfolio of clients by tracking their accounts and keeping up-to-date records. This ensures that all client information is accurate and accessible for effective service delivery.- **Sales and Upselling:** Identify upselling opportunities within the existing client base. This involves understanding additional products that could benefit clients and promoting these offerings.- **Problem Resolution:** Handle any issues or complaints swiftly and effectively. This requires strong problem-solving skills to find satisfactory solutions while maintaining a positive client experience.- **Reporting and Analysis:** Prepare regular reports on client interactions, feedback, and sales performance. Analyzing this data helps in understanding client trends and improving service strategies.To succeed as a Relationship Manager, you should have strong interpersonal and communication skills, with the ability to listen and empathize with clients. Experience in customer service or sales is preferred, along with a proactive mindset. Being organized and detail-oriented will aid in managing multiple clients effectively. A minimum of 1 year of experience in a similar role is required.
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  • Fresher
  • 3.8 Lac/Yr
  • Mathura
Sales Marketing Customer Relationship Lead Generation Management Skills Field Sales
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Mathura, India. This is an exciting opportunity for freshers who aim to launch their careers in sales.As a Field Sales Executive, you will be responsible for promoting our products and services directly to potential customers. Your role will involve visiting various locations to engage with clients and create strong relationships to drive sales.Key responsibilities include:1. **Customer Engagement**: Actively reaching out to potential customers and introducing them to our products. You will need to communicate clearly to explain the benefits and features of what we offer.2. **Sales Targets**: Meeting or exceeding monthly sales targets by effectively closing deals. You will learn to develop strategies to approach customers and persuade them to make purchases.3. **Market Research**: Gathering feedback from customers to share with the team. This helps us understand customer preferences and improve our offerings.4. **Reporting**: Maintaining accurate records of sales activities and customer interactions. This may include using software to track leads and sales progress.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Central Lucknow
Customer Relationship Retail Sales Channel Sales Marketing Communication Management Skills Field Sales Field Marketing
As a Field Sales Executive based in Central Lucknow, your main objective is to drive sales and promote our products through direct interactions with clients in the field. This role requires a proactive approach to meet sales targets and build strong customer relationships.**Key Responsibilities:**- **Identify New Clients:** Actively search for potential clients and new market opportunities to expand the customer base.- **Conduct Sales Visits:** Engage with clients in person, showcasing our products and providing detailed information to encourage purchases.- **Understand Customer Needs:** Listen to customer requirements and tailor solutions that best meet their expectations.- **Achieve Sales Targets:** Work diligently to meet or exceed monthly sales goals, contributing to overall company revenue.- **Report Sales Activities:** Maintain accurate records of all sales activities and submit regular reports to management for review and strategy adjustments.**Required Skills and Expectations:**- A valid understanding of sales principles and a keen interest in developing sales skills is necessary, even for candidates with little experience.- Strong communication skills are essential for effectively conveying product benefits and addressing customer inquiries.- A proactive and motivated attitude is expected, along with the ability to work independently and manage time efficiently.- Comfort with public interaction and strong interpersonal skills will help foster positive relationships with clients.- Basic knowledge of local market trends and competitors will be advantageous in promoting our products successfully. This role is ideal for individuals looking to kickstart their career in sales, offering valuable experience and growth opportunities in a dynamic environment.
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  • 1 yrs
  • 3.0 Lac/Yr
  • Lucknow
Customer Relationship Corporate Sales Marketing Communication Agency Sales Direct Sales Lead Generation Field Marketing Selling Skills Channel Sales Management Skills Field Sales Technical Sales
Job Description - Sales ExecutiveCompany: RTGF ExpressPosition: Sales ExecutiveLocation: Lucknow Employment Type: Full-timeJob SummaryRTGF Express is looking for a motivated and results-driven Sales Executive to promote our logistics and express delivery services. The ideal candidate will identify new business opportunities, build strong client relationships, and achieve sales targets while delivering excellent customer service.Key ResponsibilitiesIdentify and acquire new customers for courier and logistics services.Develop and maintain strong relationships with existing clients.Generate leads through field visits, networking, and referrals.Present and explain RTGF Express services to prospective customers.Prepare quotations and negotiate pricing within company guidelines.Achieve monthly and quarterly sales targets.Coordinate with operations and customer support teams to ensure smooth service delivery.Maintain accurate records of customer interactions and sales activities.Monitor market trends and competitor activities.
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Sales Manager (Female)

Vijayrania Job Recruiters LLP

  • 1 - 7 yrs
  • 9.5 Lac/Yr
  • Noida Sector 63
Customer Relationship Corporate Sales Channel Sales Leadership Direct Sales Lead Generation Interpersonal Skills Problem Solving Management Skills Marketing Communication
We are seeking a motivated and dynamic Sales Manager to lead our sales team in Sector 63. The ideal candidate will have 1 to 7 years of experience in sales, with a strong background in customer service and team management.**Key Responsibilities:**- **Lead the Sales Team:** Oversee and assist team members to achieve sales targets and improve overall performance.- **Develop Sales Strategies:** Create effective plans to attract new customers and retain existing ones, ensuring growth in sales.- **Monitor Sales Performance:** Track sales metrics and analyze results to identify areas for improvement and implement corrective measures.- **Build Client Relationships:** Establish and maintain strong relationships with customers to enhance satisfaction and loyalty.- **Conduct Training Sessions:** Organize training and mentoring for team members, equipping them with the necessary skills and knowledge to succeed.- **Collaborate with Other Departments:** Work closely with marketing and customer support teams to ensure a cohesive approach to sales and customer service.**Required Skills and Expectations:**Candidates must have a Bachelors degree in B.A or B.B.A. Strong communication and interpersonal skills are essential for working with diverse clients and team members. A successful Sales Manager should demonstrate leadership qualities, possess effective negotiation skills, and be results-oriented. The ability to work harmoniously in a team environment while also independently driving sales is crucial. Previous experience in a sales manager role or similar position is preferred. Candidates should be comfortable working full-time from the office and be willing to adapt to the demands of the role.
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Relationship Manager (Direct Sales) - Full Time

Skywings Advisors Private Limited

  • 1 - 7 yrs
  • Noida
Demat Account Acquistion Wealth Management Sales Insurance and Mutual Fund Sales Financial Market Knowledge
The role involves acquiring new customers, promoting financial products, and building long-term client relationships.Key Responsibilities and requirements :Acquire customers for demat accounts through direct/field sales.Drive sales of third-party products including Insurance, Mutual Funds, SIPs, and Loans.Engage with prospective customers to promote wealth management products.Leverage marketing campaigns to build and manage a strong prospect funnel.Minimum 1-10 years of sales experience from Banks, Fintechs, Broking, Financial Services, or Insurance industries.Strong understanding of financial markets and investment products.Comfortable with new client acquisition and field sales activities.Excellent communication, interpersonal, and negotiation skills.Target-driven, self-motivated, and able to work independently as well as in a team.
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  • 1 - 3 yrs
  • 9.0 Lac/Yr
  • Noida
Event Planning Event Planner Vendor Management Client Relationship Management Skills Event Production Team Leader Negotiation Microsoft Office
Event Manager - Corporate EventsHire4Event is looking for an experienced Event Manager to plan and execute corporate events, conferences, exhibitions, product launches, and employee engagement programs. The role involves managing event planning, client coordination, vendor management, budgeting, logistics, and on-site execution. Candidates should have 2-5 years of relevant experience, strong communication and project management skills, and the ability to manage multiple events simultaneously.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Lucknow. This role is ideal for individuals who are enthusiastic about providing excellent customer service and have a passion for helping others. You will be the first point of contact for our customers, guiding them through their inquiries and ensuring a positive experience.Key Responsibilities:1. **Customer Interaction**: Communicate effectively with customers via phone, email, or in person to address their questions and concerns. Listening attentively and providing accurate information is essential to build trust and rapport.2. **Issue Resolution**: Identify and resolve customer issues promptly. This involves understanding the problem, providing solutions, and following up to ensure customer satisfaction.3. **Data Entry and Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving service delivery in the future.4. **Team Collaboration**: Work closely with other team members to share insights and improve overall customer handling strategies. Good teamwork is crucial for creating a seamless experience for customers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. An ability to work well under pressure while maintaining professionalism is important. Basic computer skills and familiarity with office software are necessary. A proactive attitude and eagerness to learn will help in providing the best service possible. Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 2 years of experience.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Lucknow. The ideal candidate will assist customers by providing accurate information and resolving their issues.Key Responsibilities:1. **Customer Support**: Engage with customers through various channels, including phone, email, and chat, to address their inquiries and provide prompt solutions.2. **Issue Resolution**: Identify and troubleshoot customer problems efficiently while ensuring a positive experience throughout the interaction.3. **Product Knowledge**: Maintain a thorough understanding of our products and services to effectively assist customers and provide appropriate recommendations.4. **Record Keeping**: Accurately document customer interactions and feedback in our system to help improve service quality and maintain records for future reference.5. **Team Collaboration**: Work closely with other team members and departments to ensure a smooth customer experience and share insights to enhance overall service.Required Skills and Expectations:Candidates should possess excellent communication skills in both English and Hindi, along with a friendly and professional demeanor. A basic understanding of computer systems is essential, along with strong problem-solving abilities. The ideal candidate will also demonstrate patience and empathy, prioritizing customer satisfaction. Candidates should be adaptable and willing to learn, as this role may involve handling various customer-related tasks. A minimum qualification of a 12th pass is required, and we welcome applicants with 0 to 2 years of experience.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Kanpur. The ideal candidate will have a passion for helping customers and a desire to provide excellent service. This full-time position requires working from the office, and we welcome candidates with 0-2 years of experience.Key Responsibilities:1. Responding to Customer Inquiries: Address customer questions and concerns through phone, email, or chat in a professional and friendly manner.2. Providing Product Information: Assist customers in understanding our products and services, guiding them to make informed decisions.3. Resolving Issues: Identify and resolve customer problems efficiently, ensuring a positive experience and customer satisfaction.4. Maintaining Records: Accurately document customer interactions and feedback in our database for tracking and quality assurance purposes.5. Collaborating with Teams: Work closely with other departments to ensure customer needs are met and any issues are promptly addressed.Required Skills and Expectations:Candidates must have a completed 12th-grade education. Strong communication skills are essential, both verbal and written. The ability to stay calm and professional under pressure is important. Basic computer skills are necessary, including familiarity with Microsoft Office. A team-oriented attitude and a willingness to learn are highly valued in this role. Passion for customer service and a positive attitude will contribute to your success.
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  • 0 - 5 yrs
  • 16.0 Lac/Yr
  • Varanasi
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are looking for an Airport Ticketing Executive in Varanasi, India, to assist travelers with ticket purchases and flight inquiries. This role is perfect for individuals who are passionate about customer service and have a keen interest in the travel industry. Key Responsibilities:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring they have the best options that meet their travel needs.2. **Customer Support**: Address inquiries from travelers regarding flight schedules, ticket pricing, and baggage policies, providing clear and accurate information.3. **Reservations Management**: Manage flight bookings and cancellations, ensuring all changes and updates are handled efficiently.4. **Payment Handling**: Process payments for ticket purchases and provide customers with receipts and confirmations.5. **Problem Resolution**: Handle any issues or complaints from customers professionally and seek to resolve them as swiftly as possible.Required Skills and Expectations:Candidates should have a minimum education of 12th pass, and previous experience in ticketing or customer service is preferred but not mandatory. Strong communication skills are essential, with the ability to interact positively with diverse customers. Attention to detail is crucial in managing flight details and transactions accurately. Candidates should also possess basic computer skills for handling booking systems and customer inquiries efficiently. A proactive attitude and a willingness to learn about the aviation industry are highly valued.
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  • Fresher
  • Varanasi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Varanasi. This is a full-time work-from-home position ideal for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat in a polite and professional manner. Your ability to communicate effectively will ensure customer satisfaction. 2. **Issue Resolution**: Identify customer issues and provide timely solutions. You will need to listen carefully and offer appropriate solutions to ensure a positive experience.3. **Order Management**: Assist customers with order placements, changes, and cancellations. This includes guiding customers through the processes smoothly.4. **Feedback Collection**: Gather customer feedback to improve services. Your insights will help us understand customer needs and enhance our offerings.5. **Documentation**: Maintain accurate records of customer interactions and transactions. This will enable us to track service quality and improve our response strategies.Required Skills and Expectations:Successful candidates should have strong communication skills in English and any local language, along with a pleasant and patient demeanor. You should possess basic computer skills and be comfortable using various software tools. Adaptability and problem-solving abilities are essential to meet customer needs efficiently. A commitment to providing excellent customer service will be key to your success in this role.
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  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
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  • Fresher
  • Aligarh
Customer Relationship Customer Care Customer Service Customer Support Customer Management Customer Communication Call Center Customer Handling
We are looking for a Customer Care Executive to join our team. This is a full-time work-from-home position based in Aligarh. Ideal candidates will be freshers with a minimum education of passing the 12th grade.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions via phone, email, or chat. You will provide information about products and services, helping customers understand what we offer.- **Resolve Issues:** Address customer complaints and concerns promptly. You will work to resolve issues efficiently to ensure customer satisfaction.- **Document Interactions:** Keep accurate records of customer interactions and transactions. This helps in tracking the progress of issues and providing updates to customers.- **Offer Product Recommendations:** Suggest products or services that meet the customer's needs. Youll use your knowledge to guide customers toward the best choices.- **Maintain a Positive Attitude:** Provide friendly and professional service. Building good relationships with customers is key to our success.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to speak clearly and listen carefully, ensuring that customers feel heard and understood.- **Problem-Solving Abilities:** Strong analytical skills are important for resolving issues. You should be able to think quickly and find effective solutions.- **Basic Computer Knowledge:** Familiarity with computer systems and software is necessary for managing customer interactions.- **Customer-Oriented Mindset:** A passion for helping others and the ability to maintain a positive attitude even in difficult situations is crucial. This role is perfect for those looking to start a career in customer service.
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