Freshers For Customer Care Executive - Kanpur

We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.

Key Responsibilities:

1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.

2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.

3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.

4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.

5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.

Required Skills and Expectations:

We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  705

• Education

  12th Pass

• Role

  Customer Handling Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab