Customer Care Female Jobs in Delhi NCR

We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.

Key Responsibilities:1. Clear verbal and written communication; ability to greet visitors warmly and handle calls professionally.2. Creating positive first impressions, resolving minor complaints, and ensuring guest satisfaction.3. Knowledge of Microsoft Office Suite, email systems, multi-line phone systems, and scheduling software.4. Managing calls, visitors, and administrative tasks simultaneously without errors.5. Maintaining records, booking appointments, and coordinating internal communication.6. Staying calm under pressure, adapting to changing situations, and handling sensitive information discreetly.

We are seeking an experienced Retail Manager to lead our store operations in Sector 58. The ideal candidate will have between 3 to 7 years of retail management experience and a strong focus on customer satisfaction and sales performance.**Key Responsibilities:**- **Oversee daily operations:** Ensure smooth functioning of the store by managing staff, inventory, and customer service effectively.- **Staff management:** Recruit, train, and mentor team members to enhance their skills and performance, fostering a positive work environment.- **Sales strategy development:** Create and implement strategies to increase sales and improve the overall customer experience.- **Inventory management:** Monitor stock levels and order supplies to maintain optimal inventory while minimizing waste.- **Visual merchandising:** Design and maintain attractive product displays to engage customers and promote sales.- **Customer engagement:** Build strong relationships with customers by addressing their needs and concerns promptly.- **Reporting and analysis:** Prepare sales reports and analyze performance metrics to drive improvements and achieve targets.**Required Skills and Expectations:**The ideal candidate should possess strong leadership and communication skills, able to motivate and manage a diverse team effectively. A keen understanding of retail operations and sales strategies is essential. Proficiency in inventory management software and basic financial principles is also important. Attention to detail and a customer-first mindset are crucial for success in this role. Flexibility to adapt to changing business demands and the ability to work in a fast-paced environment are expected. Female candidates are encouraged to apply.

Urgently require experienced Front Office Manager / Receptionist at Paharganj Hotel -* Front Office Manager / Receptionist - Female for Day Shift & Male for Night Shift* Experience - 2 years as Receptionist

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- **Answer Incoming Calls**: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- **Provide Product Information**: Offer detailed information about products or services, helping customers make informed decisions.- **Handle Complaints**: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- **Collaborate with Team**: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.

ob SummaryWe are looking for a smart, enthusiastic, and customer-focused Front Office Executive cum Telecaller to join our real estate team. The candidate will be responsible for handling front desk operations, attending customer inquiries, managing incoming and outgoing calls, and coordinating with the sales team to generate and follow up on leads.Key ResponsibilitiesWelcome and assist visitors and clients at the office.Manage incoming calls and direct them to the appropriate departments.Make outbound calls to prospective customers and follow up on inquiries.Generate and qualify leads from marketing campaigns and databases.Schedule site visits and appointments for the sales team.Maintain customer records and update CRM/Excel databases.Handle customer queries and provide information about projects and properties.Coordinate with sales executives regarding lead status and customer feedback.Maintain reception area and ensure smooth front office operations.Prepare daily call reports and visitor records.

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

Attend exhibitions, society events, and sales counters.Greet and engage customers professionally.Showcase and explain product features and pricing.Assist customers in selecting suitable products.Generate sales and maintain customer relationships.Manage stall presentation and product display.Record customer inquiries and feedback.Support event setup and coordination activities.Meet sales targets and contribute to business growth.

Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.

Girls / Women / Students / Housewives can apply 100% Work From Home Job Mobile & Friendly Work Salary: 80,000 to 1,00,000 Annual Package* Work From Anywhere in India Flexible Timing Available Basic English & Communication Needed Training Support Available Fresher & Experienced Both

We are looking for a friendly and organized Office Receptionist in Janakpuri, Delhi. This role is ideal for freshers who have completed their 12th grade. You will be the first point of contact for visitors and callers, creating a warm and welcoming environment.Key responsibilities include greeting visitors and directing them appropriately, answering phone calls and providing information, and managing appointment schedules. You will also be responsible for handling incoming and outgoing mail, maintaining cleanliness in the reception area, and assisting with administrative tasks as needed.The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with clients and staff. You must be detail-oriented, able to manage multiple tasks efficiently, and demonstrate good organizational skills. A polite and professional demeanor is essential, as you will represent the company to our visitors and callers. Basic computer skills are also required to manage phone systems and databases.As a receptionist, you are expected to have a positive attitude and a willingness to learn. Punctuality and reliability are important in maintaining a functional office environment. Your role will be crucial in creating an inviting atmosphere in the office and ensuring smooth day-to-day operations. If you are a proactive individual who enjoys working in a team and engaging with people, we encourage you to apply.

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

We are looking for a dedicated Telecalling Executive to join our team in Nilothi, Delhi. The ideal candidate will have 1 to 6 years of experience in telecalling and must be a female with a minimum education level of 12th pass. This full-time position requires working from the office.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential clients and customers to introduce our services, provide information, and encourage them to make purchases.2. **Handling Inbound Calls**: You will answer incoming calls from customers, addressing their inquiries, resolving any issues, and providing excellent customer service.3. **Maintaining Records**: Accurate documentation is vital. You will keep track of calls, update customer information in our database, and maintain logs of interactions for future reference.4. **Target Achievement**: You will work towards meeting daily and monthly calling targets set by the management while ensuring a high level of customer satisfaction.5. **Providing Feedback**: Regularly report on call trends, customer feedback, and market insights to help improve our services and strategies.Required Skills and Expectations:- Strong communication skills and the ability to speak clearly and confidently.- Basic computer knowledge and familiarity with calling software is preferred.- A positive attitude, resilience, and the ability to handle objections from customers.- Excellent listening skills to understand customer needs and respond appropriately.- A team player who can collaborate effectively with colleagues to achieve goals.

We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.- **Provide Product Information:** Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.- **Resolve Issues:** Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.- **Maintain Records:** Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.- **Follow Up:** Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.- **Support Team Members:** Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- We are looking for females with 0 to 2 years of experience in a customer service or related role.- Strong verbal and written communication skills are essential to convey information clearly to customers.- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.- Basic computer skills are required to manage customer records and communicate via email and chat.You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.

We are looking for a passionate and creative Female Fashion Designer intern to join our team in Ramesh Nagar. This role is perfect for individuals eager to learn and gain hands-on experience in the fashion industry. **Key Responsibilities:**- **Trend Research:** Identify and analyze current fashion trends to ensure designs are relevant and appealing. This involves staying updated with industry news and fashion shows.- **Design Creation:** Develop original design concepts for clothing, accessories, or footwear. You will sketch ideas and create patterns to bring your vision to life.- **Fabric Selection:** Choose appropriate fabrics and materials for your designs. Understanding texture, color, and durability is vital for creating functional fashion pieces.- **Sample Development:** Assist in the creation of sample garments. Working closely with tailors and sample makers is crucial, as this helps in understanding how designs translate into finished products.- **Collaboration:** Work with other team members, including marketers and other designers, to ensure designs meet market needs. Good teamwork leads to better ideas and final products.- **Feedback Incorporation:** Receive and implement feedback from senior designers or clients to refine and improve designs. This is important for professional growth and aligning with brand vision.To succeed in this role, candidates should have a professional degree in fashion design and a strong creative mindset. Basic knowledge of fashion software, excellent drawing skills, and understanding of garment construction are important. A desire to learn and innovate will help you thrive in this fast-paced environment.

We are looking for a motivated Field Sales Executive to join our team in Pitampura. This role involves engaging with customers directly in the field and providing exceptional service to meet sales targets.**Key Responsibilities:**- **Customer Engagement:** Visit potential and existing customers to build strong relationships and understand their needs, ensuring a personalized sales approach.- **Sales Presentation:** Effectively present our products and services to clients, addressing any questions or concerns they may have to encourage purchasing decisions.- **Market Research:** Gather information on market trends, customer preferences, and competitor activities to help refine our sales strategies.- **Lead Generation:** Identify and pursue new sales opportunities through networking and referrals, contributing to the growth of our customer base.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing regular updates to management on progress towards sales goals.- **Collaboration:** Work closely with other team members to share insights and strategies that can improve overall sales performance.**Required Skills and Expectations:**We are seeking candidates with a passion for sales and customer service. Excellent communication and interpersonal skills are essential, as you will be interacting with various clients. Candidates should demonstrate a willingness to learn and adapt to new situations quickly. Being organized and self-motivated will help you manage your daily tasks effectively. A basic understanding of sales processes and market dynamics is an advantage, but we encourage those with minimal experience to apply, as on-the-job training will be provided. The role is full-time and is suited for female candidates who are eager to build a career in sales.

Enter, update, and maintain accurate data in company systems.Review data for errors or inconsistencies and correct any identified issues.Generate reports and assist in data analysis as required.Maintain confidentiality and security of company information.Coordinate with internal teams to ensure smooth data flow.Requirements:Minimum qualification: Graduate (any stream).Proficient in MS Office (Excel, Word).Strong typing speed and attention to detail.Good communication and organizational skills.Freshers and experienced candidates both can apply.---2. Job Title: ReceptionistJob Summary:We are seeking a professional and well-presented Receptionist to be the first point of contact at Mahakay. The role involves managing front desk operations, handling calls, and providing administrative support to the office team.Key Responsibilities:Greet visitors and clients in a friendly and professional manner.Answer and route phone calls, take messages when necessary.Maintain visitor logs and ensure security procedures are followed.Handle courier and mail management.Support administrative tasks and assist the HR/Operations team as needed.Maintain cleanliness and organization at the front desk.Requirements:Minimum qualification: Graduate or equivalent.Excellent communication and interpersonal skills.Basic computer knowledge (MS Office, email handling).Pleasant personality and positive attitude.Female candidates preferred.

We are looking for customer care executive to handling customer concerns and complaints in a timely manner. Tracking shipments, assisting customers in tracking their shipment and providing real-time updates on the status of their packaging.