482

Customer Care Female Jobs in Delhi NCR

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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbond Calls Marketing Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Mangolpuri Delhi
Customer Service Basic Computer Skills Communication Skills English Speaking
We are seeking a dedicated Customer Care Executive to join our team in Mangolpuri, Delhi. The ideal candidate will possess excellent communication skills and have 1-2 years of experience in customer management and stock handling.Key responsibilities include managing customer inquiries and providing timely assistance to ensure a positive experience. You will also oversee stock management, ensuring that inventory levels are maintained accurately. Regular communication with customers to understand their needs and respond effectively is essential for this role.Candidates should hold a graduate degree and have a strong command of both verbal and written communication. Attention to detail and the ability to manage multiple tasks effectively are crucial for success in this position. A proactive approach to problem-solving and basic knowledge of stock management practices is expected.This full-time role requires you to work from the office in Mangolpuri. Working hours will be communicated during the hiring process. As a female candidate, you are encouraged to apply, as this position is specifically open to women. If you have a passion for customer service and are eager to contribute to a dynamic team, we invite you to apply for this opportunity.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Gurgaon Sector 38
Massage Spa Therapist Customer Handling Customer Relationship Call Center
We are looking for a Spa Therapist based in Gurgaon Sector 38. This role is perfect for freshers who have completed their 10th grade. As a Female Spa Therapist, you will provide exceptional spa services and contribute to a relaxing environment for our clients.Key Responsibilities:1. Perform Spa Treatments: You will deliver a range of spa services, such as massages, facials, and body treatments, ensuring that clients feel relaxed and rejuvenated.2. Client Interaction: You will greet clients warmly and understand their needs, helping them to choose the best treatments for their relaxation and wellness goals.3. Maintain Cleanliness: It is essential to keep the spa area clean and organized, ensuring that all tools and equipment are sanitized and ready for use.4. Provide Aftercare Advice: You will offer clients helpful advice on skincare and wellness to enhance their experience and long-term benefits from their treatments.Required Skills and Expectations:We are looking for a candidate who is passionate about wellness and has excellent communication skills to engage with clients comfortably. You should be a team player and open to learning new techniques in spa therapies. A proactive attitude and a cheerful demeanor are important as you will be the face of our spa, contributing to a peaceful and inviting atmosphere. A genuine desire to help others feel their best is crucial in this role.Contact Number 9065911741 Send ME Resume And Photo Job Location Patna Bihar Northeast Candidate
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-Ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817
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Freshers For Office Secretary - Delhi

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill Bold Open and Broadminded
We are looking for a dedicated and organized female Office Secretary to join our team in Peera Garhi. This role requires attention to detail and good communication skills. The candidate should be comfortable working in an office environment and be able to handle various administrative tasks efficiently.Key Responsibilities:- Answer Phone Calls: Handle incoming calls in a professional manner, taking messages and directing calls to the appropriate person or department.- Manage Appointments: Organize and schedule appointments for team members, ensuring that agendas are prepared in advance.- Maintain Office Files: Keep physical and electronic files organized and updated to ensure easy access to important documents.- Assist with Correspondence: Support the team by drafting emails, letters, and memos as needed, ensuring clear communication both internally and externally.- Facilitate Office Supplies: Monitor and manage office supplies inventory, placing orders as necessary to ensure that the office runs smoothly.- Support Team Projects: Assist team members with various tasks and projects, providing administrative support to allow for better focus on their responsibilities.To be successful in this role, you should have good communication skills and be comfortable using computers and office software. Attention to detail is essential for organizing files and managing appointments effectively. A positive attitude and willingness to learn will help you succeed in a team environment. The ideal candidate should have completed their 12th grade and have some experience in an office setting, though this is not mandatory.
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  • 1 - 6 yrs
  • 4.8 Lac/Yr
  • Female
  • Gurgaon
Active Listening Professional Communication
Job Title: Customer Care Executive, Night Shift (Voice Process)Company: Piezel Infotech LLPLocation: Plot No. 490-491, Udyog Vihar Phase III, Sector 20, Gurugram, Haryana 122016Employment Type: Full Time, Night ShiftSalary: 25,000 to 40,000 in-hand per monthIncentives: Up to 2,500 weekly and up to 10,000 monthlyJoining: Immediate joiners and freshers welcomeAbout the CompanyPiezel Infotech LLP is a customer support and business process services company based in Gurugram. We offer a supportive work environment with clear incentives for performance.Role OverviewWe are looking for confident, well-spoken Customer Care Executives for our night shift voice process. You will be the first point of contact for customers, resolving queries and delivering a professional service experience.Key ResponsibilitiesHandle inbound and outbound customer calls in a polite, clear and professional manner.Understand customer queries and provide accurate information and resolutions.Maintain call quality, process knowledge and adherence to company guidelines.Record call details and update customer information accurately in the system.Meet daily and weekly quality and productivity targets.Eligibility and SkillsMinimum qualification: 12th pass. Graduates and undergraduates are welcome.Prior experience in BPO or customer support is an advantage. Freshers can apply.Good communication skills: clear and confident spoken English and Hindi.Good customer handling: patience, politeness and the ability to resolve queries professionally.Active listening: understanding the customers concern fully before responding.Basic computer knowledge and willingness to work night shifts.Compensation and BenefitsIn-hand salary of 25,000 to 40,000 per month.Weekly incentive of up to 2,500 and monthly incentive of up to 10,000.Both-side AC cab facility.Provident Fund (PF).Health claim (medical insurance) facility.
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BPO Telecaller Fresher (Female)

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Noida Sector 10
Outbound Sales Communication Skills Convincing Skills Customer Handling Lead Generation Sales Hindi Communication Customer Relationship Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Sales Process BPO Non Voice Cross Selling BPO Sales Call Center Domestic BPO Cold Calling Telesales
Company Name: Bright Future RPD Hiring SolutionsLocation: Sector 10, Noida, Uttar PradeshSalary: 14,000 - 18,000 per month + IncentivesQualification: 12th Pass or AboveExperience: Fresher & ExperiencedGender: FemaleWorking Days: 6 Days a WeekWeek Off: Sunday FixedInterview Timing: 12:00 PM - 4:00 PMJoining: Immediate Joiners PreferredJob DescriptionBright Future RPD Hiring Solutions is hiring female candidates for an Outbound Sales Telecalling Process in Noida.Key Responsibilities- Make outbound calls to potential customers.- Explain products and services.- Generate leads and follow up with customers.- Maintain call records and customer details.- Achieve daily and monthly sales targets.Required Skills- Good communication and convincing skills.- Confidence in speaking with customers.- Positive attitude and willingness to learn.Apply NowInterested candidates can apply with their updated resume. Shortlisted candidates will be contacted for further interview details.Recruitment Consultancy: Bright Future RPD Hiring Solutions
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Dwarka Sector 14 Delhi
Maintain Callgrievance Records in The Designated System Handle Incoming Grievance Support Calls From Users Understand Record and Appropriately Route Grievancescomplaints Attending Calls Problem Solving Handling Customer Queries
* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Greater Noida West
Customer Relationship Customer Care Customer Support Customer Communication Cold Calling
## Customer Care ExecutiveCompany: Comcast InfotechLocation: GCC, Greater Noida WestJob Type: Full-Time Work From OfficeSalary: 18,000 per monthProcess: Customer Care / Welcome Call ProcessTarget: No Sales Target### Job DescriptionComcast Infotech is looking for enthusiastic and customer-oriented candidates for the position of Customer Care Executive. The selected candidate will be responsible for handling customer calls, understanding their queries, providing accurate information, and ensuring a positive customer experience.### Key Responsibilities* Handle customer calls professionally and politely.* Understand customer requirements and resolve their queries.* Provide accurate information about products/services.* Maintain proper records of customer interactions.* Follow company communication and customer service guidelines.* Ensure a smooth and positive customer experience.### Requirements* Good English communication skills (speaking and understanding) are mandatory.* Basic computer knowledge is required.* Good interpersonal and customer-handling skills.* Candidates should be confident, polite, and willing to learn.* Freshers and experienced candidates both can apply.### What We Offer* Fixed monthly salary of 18,000.* Work-from-office opportunity.* Customer care/welcome call process.* No sales target.* Supportive work environment and learning opportunities.Interested candidates are invited to apply and become a part of Comcast Infotech.
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Administrative Skills Customer Relationship Telephone Handling Office Work Front Office Computer Skills General Administration Receptionist Activities Convincing Power Customer Communication Front Desk
We are seeking a diligent and organized Office Receptionist to join our team in Delhi. This role is ideal for a recent graduate or someone with up to five years of experience in a professional setting. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming atmosphere. Your main responsibilities will include greeting guests and clients, answering phone calls, and managing inquiries efficiently. You will also handle administrative tasks such as scheduling appointments, maintaining office supplies, and keeping the reception area tidy and presentable. The ideal candidate must have excellent communication skills and a friendly demeanor. You should be proficient in handling phone systems and basic office software. Attention to detail is essential, as you will help ensure all visitors feel valued and informed. Additionally, you are expected to work collaboratively with other team members to support overall office operations.A positive attitude, professionalism, and the ability to multi-task effectively are critical attributes for success in this position. We encourage female candidates who are eager to grow in a dynamic office environment to apply. Your role will not only involve direct client interaction but also contribute to the smooth functioning of the office, making you an integral part of our team.
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Service Coordinator (Female)

Sunshine Manpower Solution And Services

  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Ghaziabad
Technical Support Customer Service Customer Manager
Job Title : Service CoordinatorExperience : 1- 4 yearsLocation : UPSIDC Industrial Area, GhaziabadRole & Responsibilites :Coordinate service calls, breakdowns, AMC & preventive maintenance.Schedule customer visits and assign service engineers.Follow up with engineers for service reports and job closure.Maintain service, customer & AMC records in Excel/CRM.Prepare service quotations and AMC proposals.Coordinate with Sales, Accounts & Service teams.Follow up on pending service calls and payments.Qualification & Skills :Graduate/Diploma in any relevant field.Good communication, coordination & follow-up skills.Good knowledge of MS Excel, Word & Email.Service coordination,customer support experience.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Rohini Sector 7 Delhi
Customer Handling Good Communication Skills Problem Solving CRM Active Listening Patience Positive Attitude Time Management Teamwork Telecalling
We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.
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CRM Executive (Female)

RK Finwise Solution

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Rajouri Garden Delhi
Clinet Handling CRM Marketing Communication Customer Handling Convincing Power Client Retention CRM Sales
We are looking for a female CRM Executive to join our team in Rajouri Garden, Delhi. This is an excellent opportunity for recent graduates or individuals with a year of experience in customer relationship management.nnAs a CRM Executive, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities will include managing customer interactions, ensuring customer satisfaction, and addressing inquiries promptly to foster a positive customer experience. You will assist in collecting customer feedback and data to help improve services and products. Additionally, you will support the CRM team in tracking and analyzing customer trends to implement effective strategies.nnTo be successful in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. Having a customer-focused mindset is essential, as you will be the first point of contact for many. Attention to detail is important in your daily tasks to ensure accurate data entry and customer records. You should also have basic proficiency in using CRM software or strong willingness to learn. A collaborative attitude will help you work well within a team and contribute positively to the company culture.nnIf you are an enthusiastic and motivated individual looking to start your career in customer relationship management, we would love to hear from you.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Good Communication Skills Presentable Customer Relationship Customer Care Customer Support Customer Service Customer Management Customer Handling
Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Kirti Nagar Delhi
Loan Processing Negotiation Skills Customer Service Sales Skills Product Knowledge
We are looking for a dedicated Loan Advisor to join our team in Kirti Nagar, Delhi. The ideal candidate will have 1 to 2 years of experience in the finance sector and should have completed at least the 10th grade. This full-time position is office-based and is open exclusively to female applicants.As a Loan Advisor, your primary responsibilities will include:1. Client Consultation: Engage with clients to understand their financial needs and advise them on suitable loan options. You will help them understand the terms and conditions.2. Loan Processing: Assist clients in completing loan applications and ensure all necessary documentation is collected and submitted accurately. Your attention to detail is crucial for smooth processing.3. Follow-up Calls: Maintain contact with clients to provide updates on their loan applications and address any questions or concerns they may have during the process.4. Sales Support: Promote loan products and services effectively, showcasing the benefits to turn leads into successful applications.To thrive in this role, you must have strong communication skills and a customer-oriented approach. Previous experience in sales or customer service will be beneficial. You should be organized, able to manage multiple tasks, and work well under pressure. A positive attitude and a willingness to learn about financial products and regulations will help you succeed in this position.
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Female
  • Ghaziabad
Customer Support Outbound Calling Inbound Convincing Power Calling
We are looking for a dedicated and enthusiastic Tele Caller to join our team in Ghaziabad. This role is perfect for individuals who enjoy communicating with others and are eager to learn. Key Responsibilities:- Make Outbound Calls: Contact potential customers to promote products or services, explaining features and benefits clearly.- Handle Inbound Queries: Respond to incoming calls and inquiries, providing accurate information and assisting customers with their questions.- Maintain Customer Records: Update and manage customer information in the database to ensure accuracy and follow up on leads.- Achieve Targets: Meet daily and weekly calling targets to contribute to the teams success and help drive sales.- Follow Up on Leads: Reconnect with previous customers or leads to encourage repeat business and gather feedback.- Create Weekly Reports: Compile data on call outcomes and share weekly reports with management to track performance.Required Skills and Expectations:Candidates must be female and should possess a minimum education of 10th grade. Strong verbal communication skills are essential, along with the ability to listen actively and respond appropriately. Previous experience in a call center or tele sales is a plus but not mandatory, as we are open to freshers as well. Candidates should be friendly, persuasive, and possess good organizational skills to manage multiple tasks efficiently. A positive attitude towards sales and customer service will be highly valued.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Bawana Delhi
Customer Relationship Customer Service Customer Care Problem Management Customer Handling Customer Support Interpersonal Skills MS CRM Service Marketing Customer Management Tally
We are looking for a dedicated Customer Relationship Manager to strengthen our connection with clients and ensure their satisfaction. The ideal candidate has 1-2 years of experience and will work full-time from our office in Bawana, Delhi.Key Responsibilities:1. Client Interaction: Engage with customers through calls and meetings to understand their needs and gather feedback, ensuring they feel valued and heard.2. Account Management: Monitor customer accounts to maintain strong relationships, addressing any issues promptly to retain client loyalty.3. Problem Solving: Identify and resolve customer complaints effectively, providing timely solutions that enhance customer satisfaction and trust.4. Reporting: Keep detailed records of customer interactions and feedback, reporting on customer trends and potential areas for improvement.5. Collaboration: Work closely with marketing and product teams to relay customer insights, helping shape services and offerings that meet client demands.Required Skills and Expectations:Candidates must have a degree and a strong understanding of customer service principles. Excellent communication and interpersonal skills are essential for building relationships. A proactive attitude toward problem-solving is necessary, along with the ability to work independently and in a team setting. Familiarity with CRM software is a plus. We expect a positive and enthusiastic approach to client management that fosters long-term partnerships. This role is ideal for females who are passionate about customer relations and seek to grow in a dynamic environment.
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  • 1 - 3 yrs
  • 0.9 Lac/Yr
  • Laxmi Nagar Delhi
Customer Handling Negotiation Skills Strategic Communication Convincing Power Credit Control Comunication Skills
Key Responsibilities:Business to Business overdue payments collection.Follow up on outstanding invoices through Calling and coordination with internal teams.Build and maintain strong relationships with clients to ensure smooth collections.Negotiate payment plans and settlements in line with company policies.Track and update collection status in the system on a daily basis.Handle disputes and escalate unresolved issues to the management.Ensure adherence to legal and compliance guidelines during collections.Meet monthly collection targets and performance benchmarks.Coordinate with sales and accounts teams for reconciliation.Key Requirements:Education: Graduate (any discipline)Experience: 6 MONTHS TO 3 YEARS Strong negotiation and communication skillsAbility to handle difficult conversations professionallyBasic understanding of finance and invoicingSkills Required:Negotiation & persuasionRelationship managementProblem-solving attitudeTime managementBasic computer knowledge (Excel / CRM tools)Key Performance Indicators (KPIs):Collection target achievementReduction in overdue accountsClient satisfaction & retention
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  • 1 yrs
  • Gurgaon
Customer Service Customer Handling Good Communication Skills Telephone Handling Domestic BPO
As a Customer Support Executive, you will play a vital role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers seeking assistance, ensuring timely and accurate responses.- Resolving Issues: You will listen to customer concerns, identify problems, and offer appropriate solutions, demonstrating empathy and professionalism throughout the process.- Maintaining Records: You will document customer interactions and solutions provided in our database, ensuring that all information is updated for future reference.- Collaborating with Teams: You will work closely with other departments, such as sales and technical support, to ensure customer needs are met and issues are escalated promptly when necessary.- Providing Product Knowledge: You will educate customers about our products and services, helping them understand features and benefits and ensuring they can make informed decisions.To succeed in this role, you should possess strong communication skills and the ability to work effectively in a team. A positive attitude and a passion for helping others are essential. You should be detail-oriented and capable of multitasking in a fast-paced environment. A minimum educational qualification of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for fresh candidates. Being a female candidate is preferred for this position.
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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  • 2 - 7 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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Business Development Manager - Gurgoan

Capital Placement Services

  • 2 - 8 yrs
  • 7.0 Lac/Yr
  • Female
  • Gurgaon Sector 67
Sales B2B Sales Retail Sales Client Relationship Management Customer Handling Sales Negotiation Deal Closing Modular Kitchen Sales Furniture Sales Business Development Manager Modular Furniture
Job Summaryit is looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill
We are seeking a dedicated Office Secretary to join our team in Peera Garhi. This full-time role is suitable for female candidates with 0 to 3 years of experience. The ideal candidate will be responsible for providing administrative support to ensure the office runs smoothly.Key Responsibilities:- Answering Phone Calls: Manage incoming calls by directing them to the appropriate person or taking messages, ensuring effective communication within the office.- Organizing Files and Documents: Maintain an orderly filing system for important documents, making it easy to retrieve information when needed.- Scheduling Meetings: Assist in planning and organizing meetings, including booking rooms and preparing necessary materials to ensure everything is ready.- Managing Office Supplies: Keep track of office supplies inventory, placing orders as needed to ensure that the office is well-stocked and equipped.- Supporting Staff Needs: Provide general administrative support to the team by assisting with tasks and projects as they arise.Required Skills and Expectations:The ideal candidate should possess strong organizational skills, allowing them to manage multiple tasks efficiently. Good communication skills are essential, as the role involves interacting with various team members and clients. Attention to detail is important for maintaining accurate records and ensuring the smooth operation of the office. Proficiency in basic computer applications is expected to handle administrative duties effectively. A positive attitude and a willingness to learn are highly valued in this role.
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Hiring Freshers || Receptionist

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Peera Garhi Delhi
Microsoft Office Customer Service Computer Skills Receptionist Good Personality Receptionist Activities Microsoft Excel Basic Computer Skills Public Relation Administrative Skills Bold Open and Broadminded Internet Surfing Office Work Presentable Tally ERP Pleasant Personality Extrovert
- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Microsoft Office Customer Service Computer Skills Receptionist Good Personality Receptionist Activities Microsoft Excel Basic Computer Skills Public Relation Administrative Skills Bold Open and Broadminded Internet Surfing Office Work Presentable Tally ERP Pleasant Personality Extrovert
- Greet and welcome guests: As a receptionist, you will be the first point of contact for anyone visiting the office. You will be responsible for welcoming guests with a friendly demeanor and making them feel comfortable.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and forwarding them to the relevant individuals.- Maintain cleanliness of the reception area: Keeping the reception area tidy and organized is an essential part of the role. This includes ensuring that the area is clean, well-maintained, and free of clutter.- Handle incoming and outgoing mail: You will be responsible for sorting and distributing incoming mail as well as preparing outgoing mail. This may involve coordinating with courier services and ensuring that mail is sent out in a timely manner.- Basic administrative tasks: Performing basic administrative duties such as filing, photocopying, and data entry may be required. This will involve assisting with day-to-day office tasks to ensure smooth operations.Skills and Expectations:- Excellent communication skills: As a receptionist, you will need to have strong verbal and written communication skills to interact with guests and colleagues effectively.- Professional appearance: A neat and professional appearance is essential for this role as you will be representing the company to visitors.- Basic computer skills: Proficiency in basic computer applications such as MS Office is required for tasks like managing emails and documents.- Organizational skills: Strong organizational skills are necessary to handle multiple tasks efficiently and keep the reception area running smoothly.
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  • 4 - 10 yrs
  • 3.8 Lac/Yr
  • IMT Faridabad
Customer Relationship Customer Management Problem Management Customer Handling MS CRM
URGENT HIRING CRM Position: CRM (Customer Relationship Management) Location: IMT Faridabad Experience: 5+ Years Salary: 25,000 - 30,000 per month Key Requirements: Strong customer relationship & communication skills Experience in CRM/customer handling Good coordination and follow-up skills Ability to manage customer queries and resolve issues Strong documentation & reporting skills Interested candidates can share their CV for immediate consideration.Email - srservices2510@gmail.comContact - 8851627720
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Dwarka Delhi
Customer Calling Excellent Communication Handling Customer Queries Customer Service Confident & Interpersonal Skills
* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a motivated and dynamic BPO Executive to join our team in Noida Sector 63. This role is ideal for recent graduates or individuals with up to one year of experience, specifically female candidates.nnKey Responsibilities:nn- Customer Support: Engage with customers to address inquiries and provide assistance, ensuring a high level of satisfaction.n- Data Entry: Accurately input customer information and maintain databases, ensuring data integrity and security.n- Communication: Maintain clear and effective communication with team members and customers, facilitating smooth operations.nnRequired Skills and Expectations:nnCandidates should possess a strong command of verbal and written communication skills, essential for interacting effectively with customers. Proficiency in basic computer skills is vital, particularly in data entry and email correspondence. The ideal candidate must be detail-oriented, able to follow instructions carefully, and exhibit a positive attitude while handling customer requests. A strong willingness to learn and adapt in a fast-paced environment is crucial. nnThis full-time position requires a dedicated individual who is eager to contribute to a team, work collaboratively, and provide exceptional service. The role is office-based, and candidates should be comfortable commuting to Noida Sector 63 for their work responsibilities.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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