Customer Service Manager Female Jobs in Delhi NCR

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.

Sales Coordinator Responsibilities:Supporting Sales Team Productivity:Contacting customers to arrange appointments.Ensuring sales representatives have high-quality, up-to-date support materials.Handling Communication:Managing urgent calls, emails, and messages when sales representatives are unavailable.Answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Order Management:Handling orders via phone, email, or mail.Verifying correct prices, discounts, and product numbers.Inputting orders and ensuring accurate processing according to customer requirements.Ensuring timely delivery of orders.Collaboration with Other Departments:Coordinating with other departments (e.g., sales, marketing) to handle inquiries, deliveries, and marketing efforts efficiently.Record Keeping and Reporting:Developing and maintaining filing systems for sales records.Preparing reports and providing financial information to the finance department.

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. Key Responsibilities:- Administrative Support: You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- Data Management: Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- Communication Coordination: Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- Operational Reporting: Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- Team Collaboration: Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

We are looking for a dedicated and friendly female Shop Keeper to join our team in Nirman Vihar, Delhi. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in retail.As a Shop Keeper, you will be responsible for managing the day-to-day operations of the store. You will greet and assist customers, helping them find products and answering their questions. You will also handle the cash register, process transactions accurately, and maintain a tidy shop environment. Keeping track of inventory, restocking shelves, and organizing displays are important tasks to ensure the shop looks appealing and is well-stocked, allowing for a seamless shopping experience.The ideal candidate should have good communication skills, a friendly demeanor, and a strong desire to provide excellent customer service. Being organized and detail-oriented is essential, as you will manage cash handling and keep records accurately. We expect you to have basic math skills for handling transactions and a good understanding of sales principles. A willingness to learn and adapt to the fast-paced retail environment is crucial.If you are motivated, eager to learn, and enjoy interacting with people, we encourage you to apply. This role will provide you with valuable experience in the retail industry while contributing to our welcoming shop atmosphere.

Job Title: Sales Counter CashierLocation: Sector 31 and 33, Noida, U.P.Employment Type: Full-time (9-hour shifts)Role OverviewWe are looking for a reliable and friendly Sales Counter Cashier to join our team. As the face of our shop, you will handle customer transactions for our books and stationery collections. While we use a specialized billing software, dont worry if you haven't used it beforewe provide full training to get you up to speed!Key ResponsibilitiesTransaction Management: Process sales quickly and accurately using our billing software.Customer Service: Greet customers, answer basic questions about stock, and provide a polite checkout experience.Cash Handling: Manage the cash drawer, including making change and performing end-of-day reconciliations.Stationery Care: Ensure the counter area is tidy and assist in restocking nearby displays during quieter periods.Qualifications & SkillsComfort with Tech: Basic computer literacy is required to operate the billing system.Numerical Accuracy: Strong basic math skills for handling cash and inventory.Reliability: Punctuality is a must, as you are the anchor of the sales floor.Interpersonal Skills: A calm, friendly demeanor, especially during busy back-to-school or holiday rushes.Working HoursShift Length: 9 hours per day.Schedule: MondaySaturdayJob Types: Full-time, Fresher, InternshipContract length: 3 monthsPay: 8,000.00 - 15,000.00 per monthBenefits:Food providedWork Location: In person

The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.

Our company works in service sector and our business is of Insurance, Portfolio Management, Investment Planning and retirement planning. Candidate who will be finalizeds has to deal with ciustomers for all their insurance related services.

As a Banquet Manager, you will be responsible for overseeing all aspects of banquet operations, including planning, organizing, and executing events at our banquet hall in Faridabad, India. Your key responsibilities will include coordinating with clients to understand their event needs, managing banquet staff to ensure smooth execution of events, and maintaining high standards of customer service. You will also be responsible for budget management, inventory control, and ensuring compliance with health and safety regulations.We are looking for a female candidate who is a 12th pass with no prior experience required for this role. The ideal candidate should have strong communication and organizational skills, be detail-oriented, and have the ability to work under pressure to meet tight deadlines. A passion for the hospitality industry and a positive attitude are also essential for success in this role. The ability to work well in a team and handle multiple tasks simultaneously is highly valued.

Dear candiate ,We are looking for a Customer Support Executive to handle customer queries and provide effective solutions. The role involves assisting customers via calls, emails, or chats, resolving issues, and ensuring a positive customer experience.Please share your resume on 9643959949 Responsibilities:Handle inbound/outbound calls, emails, or chat queries.Provide accurate information and resolve customer concerns.Maintain customer records and update databases.Coordinate with internal teams for quick resolution.Ensure high levels of customer satisfaction.Requirements:6 months 2 years of experience in customer support (preferred).Excellent communication skills (English/Hindi).Problem-solving attitude and patience.Basic computer knowledge.Salary: 10,000 20,000 per month

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Key Responsibilities:Front Desk Management:Greet and assist visitors, directing them appropriately.Answer, screen, and forward phone calls professionally.Manage incoming and outgoing mail and deliveries.Maintain a clean and organized reception area.Schedule meetings and appointments.Qualifications:High school diploma or equivalent.Proven experience in a customer service role, preferably with some sales experience.Strong communication and interpersonal skills.Proficiency in Microsoft Office Suite and other relevant software.Ability to handle multiple tasks and prioritize effectively.Professional appearance and attitude. Skills:Customer Service, Microsoft Office Suite, Time Management, Data Entry, Telephone Etiquette, Organizational Skills, Sales Support, and Problem-solving

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

Manage both admin and operational work. Quotation and invoice making, Inside sales, back office work. Lead generation, cold calling, sales support.Requirements & Skills:1. High school diploma or equivalent; Associates degree or administrative training is a plus2. Prior experience in an administrative or clerical role preferred3. Strong organizational and time-management skills4. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace5. Good verbal and written communication skills6. Friendly, proactive, and team-oriented attitude7. Ability to handle sensitive information with confidentiality9:30 AM - 6:30 PM Monday to Saturday

Computer knowledge, Fresher candidate, handle reception area ,Knowledge speaking English and good communication skill.

all kind of office work

Work experience in the post of CRM for at least three years.Bachelors degree in business administration or any other related field.1 -2 years of experience in digital marketing.Excellent proficiency in all applications of Microsoft.Excellent communication and interpersonal skills.An efficient team player with all the requisite leadership skills.Remarkably superior knowledge about the companys product.Holding a positive attitude significantly focused on customer satisfaction.

Support sales team activities and initiatives.Handle queries and provide information about the company and its products/services.Assist with data entry, document preparation, and other administrative tasks related to sales.Identify potential leads and assist with lead generation.Prepare reports and presentations as needed. Qualifications:High school diploma or equivalent.Proven experience in a customer service role, preferably with some sales experience.Strong communication and interpersonal skills.Proficiency in Microsoft Office Suite and other relevant software.Ability to handle multiple tasks and prioritize effectively.Professional appearance and attitude. Skills:Customer Service, Microsoft Office Suite, Time Management, Data Entry, Telephone Etiquette, Organizational Skills, Sales Support, and Problem-solving.

Sales Coordinator Responsibilities:Supporting Sales Team Productivity:Contacting customers to arrange appointments.Ensuring sales representatives have high-quality, up-to-date support materials.Handling Communication:Managing urgent calls, emails, and messages when sales representatives are unavailable.Answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Order Management:Handling orders via phone, email, or mail.Verifying correct prices, discounts, and product numbers.Inputting orders and ensuring accurate processing according to customer requirements.Ensuring timely delivery of orders.Collaboration with Other Departments:Coordinating with other departments (e.g., sales, marketing) to handle inquiries, deliveries, and marketing efforts efficiently.Record Keeping and Reporting:Developing and maintaining filing systems for sales records.Preparing reports and providing financial information to the finance department.Promoting Products and Services:Making the companys products and services attractive to potential customers.Compliance:Ensuring adherence to laws, regulations, and company policies.