Support Technician Female Jobs in Delhi NCR

We are looking for a Back Office Coordinator to join our team in Vasundhara, Ghaziabad. As a Back Office Coordinator, your main responsibilities will include managing administrative tasks, coordinating with customer, maintaining records, and ensuring smooth operations within the office. Key Responsibilities:- Handling paperwork and documentation: You will be responsible for maintaining and organizing all office documents, files, and records.- Coordinating with different departments: You will need to communicate effectively with various teams to ensure tasks are completed efficiently.- Data entry and analysis: You will be required to input data accurately into the system and analyze it for reporting purposes.- Managing office supplies: Keeping track of inventory and ordering supplies when needed.- Providing administrative support: Assisting with scheduling meetings, answering calls, and responding to emails.Skills and Expectations:- Excellent organizational skills and attention to detail.- Strong communication skills to interact with team members and clients.- Proficient in Microsoft Office suite (Word, Excel, Outlook).- Ability to multitask and prioritize tasks effectively.- Previous experience in a similar role is preferred but not mandatory. If you are a self-motivated individual with a passion for administrative tasks and coordination, we encourage you to apply for this role.

As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.

As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.

We r required sales coordinator with good experience

We are looking for a highly organized and detail-oriented Office Coordinator to manage daily administrative operations and support our office staff. The ideal candidate should have strong communication skills, the ability to multitask, and a positive, professional attitude.

Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.Coordinate with clients to confirm service appointments, access requirements, and system availability.Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).Track open service tickets and follow up to ensure timely resolution.Support the preparation of service reports, quotations, and invoices.Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.Handle customer complaints or escalations professionally and promptly.Generate daily, weekly, and monthly service performance reports for management.Coordinate with internal teams (sales, engineering, operations) for seamless servicedelivery.

Being a franchise Coordinator you will be responsible to connect the reporters and onboard them in the Organisation.

Sales and marketing coordinator for a Preschool. Job involves parent counseling and outdoor activities. Lead generation.

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Dear candiate ,We are looking for a Customer Support Executive to handle customer queries and provide effective solutions. The role involves assisting customers via calls, emails, or chats, resolving issues, and ensuring a positive customer experience.Please share your resume on 9643959949 Responsibilities:Handle inbound/outbound calls, emails, or chat queries.Provide accurate information and resolve customer concerns.Maintain customer records and update databases.Coordinate with internal teams for quick resolution.Ensure high levels of customer satisfaction.Requirements:6 months 2 years of experience in customer support (preferred).Excellent communication skills (English/Hindi).Problem-solving attitude and patience.Basic computer knowledge.Salary: 10,000 20,000 per month

Candidates have known Computer, Handling all Customers quarry,

Should have experience in order processing, inventory, logistics, and coordination with all departments...

Key Responsibilities:* Order Verification* Confirmation* Customer Communication* Issue Resolution.* Order Updates* Database Management* Customer Feedbacks

Key Responsibilities:Front Desk Management:Greet and assist visitors, directing them appropriately.Answer, screen, and forward phone calls professionally.Manage incoming and outgoing mail and deliveries.Maintain a clean and organized reception area.Schedule meetings and appointments.Qualifications:High school diploma or equivalent.Proven experience in a customer service role, preferably with some sales experience.Strong communication and interpersonal skills.Proficiency in Microsoft Office Suite and other relevant software.Ability to handle multiple tasks and prioritize effectively.Professional appearance and attitude. Skills:Customer Service, Microsoft Office Suite, Time Management, Data Entry, Telephone Etiquette, Organizational Skills, Sales Support, and Problem-solving

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

Support sales team activities and initiatives.Handle queries and provide information about the company and its products/services.Assist with data entry, document preparation, and other administrative tasks related to sales.Identify potential leads and assist with lead generation.Prepare reports and presentations as needed. Qualifications:High school diploma or equivalent.Proven experience in a customer service role, preferably with some sales experience.Strong communication and interpersonal skills.Proficiency in Microsoft Office Suite and other relevant software.Ability to handle multiple tasks and prioritize effectively.Professional appearance and attitude. Skills:Customer Service, Microsoft Office Suite, Time Management, Data Entry, Telephone Etiquette, Organizational Skills, Sales Support, and Problem-solving.

Job description:We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.