Customer Support Coordinator Job Vacancies in Delhi NCR

Contacting customers for purchase orders follow up with the manufacturing department to fulfill the orders scheduling delivery on time. Follow up for the payments on time. Coordinating with the quality department to convey customers grievances

Location: Sector 74, GurgaonWorking Days: 6 Days a WeekWorking Hours: 10:00 AM 7:00 PMResponsibilities:* Act as the primary bridge between the field sales team and the technical/operations team.* Prepare quotations, invoices, and sales reports using internal software.* Handle client inquiries, manage schedules, and coordinate post-sales documentation.* Ensure all client data in the CRM is accurate and up to date.Requirements:* Highly organized with excellent attention to detail.* Proficiency in MS Office (Excel is a must) and CRM tools.* Strong verbal and written communication skills.If you are interested, please share the above details along with your updated CV.hrcps9@gmail.com8370014003

Job Description / Responsibilities *:- Pre-Sales Coordination: activities with sales engineers and customers - Offer submitting, providing technical documents, follow-up and negotiations. - Post sales coordination: Activities such as order approval and processing, timely dispatch of material, dispatch documentation, payment follow-ups. - Searching new customers on internet. - Updating sales ERP software and reporting on very Saturday. - Achieving revenue targets. Payment follow up. - Business - MIS to management on critical parameters.- Monitoring revenue related activities and reporting to Management. - Daily monitoring of LinkedIn account with new information about company. Functional Area of Vacancy *:Understanding of Pre and post sales activities and MIS - Management. Compensation Offered: Salary no bar for deserving candidates.Candidate-s Profile *:- Graduate in any discipline. - Experience of handling pre and post sales activities, preferably in engineering industry. - Good knowledge of MS office and advance excel. - Good Communication and Analytical in approach. - Multitasking capability. - A positive and team person. Self-disciplined. UG qualification *: Graduate in any discipline with very good MS office working knowledge.

Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)

Develop and execute comprehensive marketing strategies to achieve business objectives and revenuetargets.Lead and manage the marketing team, providing guidance, direction, and support to ensure thesuccessful implementation of marketing plans.Oversee the development of the company's brand identity, positioning, and messaging to effectivelycommunicate value propositions to target audiences.Manage the creation and execution of integrated marketing campaigns across multiple channels,including digital, social media, email, events, and traditional media.Analyse market trends, consumer behaviour, and competitor activity to identify opportunities for growthand innovation.Collaborate with cross-functional teams, including sales, product development, and customer support,to align marketing efforts with overall business objectives.Monitor and report on the performance of marketing campaigns, using data and analytics to optimizestrategies and tactics for maximum impact.Manage marketing budgets and allocate resources effectively to achieve desired outcomes withinbudgetary constraints.Build and maintain relationships with external partners, agencies, and vendors to support marketinginitiatives and enhance brand visibility.Bachelors degree in marketing, Business Administration, or related field. Master's degree preferred.Minimum of 5+ years of experience in marketing leadership roles, preferably in Accounting/Outsourcingsector.Proven track record of developing and executing successful marketing strategies that drive businessresults.Strong leadership and management skills, with the ability to motivate and inspire cross-functionalteams.Excellent communication and interpersonal skills, with the ability to effectively collaborate with internaland external stakeholders.Strategic thinker with a data-driven approach to decision-making and problem-solving.Proficiency in marketing analytics tools, CRM systems, and digital marketing platforms.