Sales Coordinator (2-3 Years)

Role: Sales Coordinator

Job Location: Gurugram

Responsibilities:

 Order Fulfilment

o Handle the processing of all incoming customer purchase orders

o Arranging dispatch of goods after processing purchase order (in

association of dispatch department and transporters)

o Schedule transportation for goods shipments.

o Responsible for passing on shipping/production instructions to team

on a daily basis.

 Pre-Sales

o Maintain customer contact records.

o Responding to sales queries via phone, e-mail and in writing.

o Sending quotations and company presentation to customers

o Coordinate with sales team, communicating relevant information

and fixing appointments for sales team

o Sending samples to customers (in association of dispatch

department)

 Customer Handling

o Handle communication with customers through phone call and

email

o Making follow-up calls to confirm sales orders or delivery dates.

o Follow up with customers for samples, order, payment etc.

o Respond to complaints from customers and give after-sales support

when requested

o Inform clients of unforeseen delays or problems

Requirements

 Proven experience in sales; experience as a sales coordinator or in other

administrative positions will be considered a plus

 Some knowledge of order entry systems or customer management

systems

 Good computer skills (MS Office)

 Must have good command over the English language in verbal & written.

 Excellent Planning & Coordination skills

 Well-organized and responsible with an aptitude in problem-solving

 A

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Sales Coordinator

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  arthmanpower@gmail.com