Customer Support Coordinator Graduate Experience Jobs in Mumbai

Role: Sales Executive / Business Development ExecutiveKey Responsibilities:Generate new sales opportunities through email outreach, cold calling, and prospecting.Understand customer needs and requirements to identify and qualify sales opportunities.Handle customer queries efficiently and provide accurate product/service information.Stay updated on all company products and services to support effective lead generation and conversion.Build and maintain strong relationships with prospective customers.Maintain records of interactions and follow up on leads in a timely manner.Required Skills & Competencies:Excellent communication and interpersonal skills.Strong listening, persuasion, and sales abilities.Ability to multi-task and manage multiple leads concurrently.Self-motivated, target-driven, and results-oriented mindset.Additional Skills (Good to Have):Knowledge of LinkedIn profiling, prospecting, and data mining will be an added advantage.

As a Back Office Coordinator, you will play a crucial supportive role in our daily operations. Your responsibilities will include:- **Documentation Management**: You will organize and maintain various documents and records, ensuring they are easily accessible and up-to-date for all team members.- **Data Entry**: Accurate data entry is essential. You will input and update information into our systems, contributing to efficient data management and retrieval.- **Communication Support**: You will assist with communication between the front office and various departments, ensuring smooth operations and timely responses to inquiries.- **Assistance in Reporting**: You will help prepare regular reports and presentations by gathering relevant data, which aids in decision-making processes.- **Inventory Tracking**: Keeping track of office supplies and inventory levels will be part of your duties to ensure that the team has the necessary resources without interruption.To succeed in this role, the following skills and qualifications are important:- **Educational Background**: A Bachelors degree in Commerce (B.Com) is required, as it provides a foundational understanding of business operations.- **Attention to Detail**: You should have strong attention to detail, as accuracy in data entry and documentation is critical.- **Organizational Skills**: Being well-organized will help you manage multiple tasks effectively and maintain a systematic approach in your work.- **Effective Communication**: Good verbal and written communication skills are essential to facilitate interactions with colleagues across departments.- **Basic Computer Proficiency**: Familiarity with MS Office and data management software is expected to perform your tasks efficiently.

We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.

Key Responsibilities1. Provide administrative and operational support to the sales team2. Coordinate sales orders, quotations, invoices, and deliveries3. Maintain accurate customer and sales data in CRM systems4. Prepare sales reports, presentations, and documentation5. Act as a liaison between customers, sales representatives, and internal departments6. Handle customer inquiries and follow up on orders and payments7. Assist in tracking sales performance and meeting targets8. Schedule meetings, follow-ups, and sales activities9. Ensure compliance with company sales procedures and policiesRequirements & Qualifications1. 13 years of experience in sales coordination or sales support2. Strong organizational and multitasking skills3. Excellent communication and interpersonal abilities4. Proficiency in MS Office (Excel, Word, PowerPoint)5. Experience with CRM software is an advantage6. Ability to work independently and in a team environment

The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.

We are urgently looking for Sales Coordinators with 2 to 3 years experience for our company who can join within 1 week. They must know Kannada, Hindi,English compulsory.Job Overview:We are hiring a Sales Coordinator who will act as a key liaison between the field sales team, doctors, and internal departments. The ideal candidate should have prior experience in sales coordination, demonstrate leadership skills, and be capable of mentoring junior staff. You must be smart, target-driven, tech-savvy, and able to perform under pressure while consistently delivering strong results. You will be expected to make 40 calls a day, including 10 to 12 productive calls, and ensure accurate order and communication tracking.Key Responsibilities: Make 40 outbound calls daily, including to doctors, clients, and field representatives across the assigned state. Ensure a minimum of 10 - 12 productive calls per day focused on collecting orders, follow- ups, or confirmed interests. Coordinate effectively with the field sales team to track daily activities and manage key client interactions. Maintain and update accurate records of orders, doctor communications, and sales leads in Excel or CRM platforms.

We're Hiring an Sales Coordinator -Operation for the FMCG CompanyRole and ResponsibilitiesPosition: Sales Coordinator Segment: HoReCa (Hotels, Restaurants & Caf/Catering) KeyResponsibilities:1. New Client Onboarding: Assist in the smooth onboarding of new clients, including gathering necessary documentation, setting up accounts, and ensuring all client needs are understood and met.2. Client Servicing: Act as the primary contact for ongoing client servicing, managing requests, addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing: Book orders daily, confirm details, and coordinate with internal teams to ensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries: Serve as the main contact for clients, handling all inquiries and providing prompt and effective solutions.5. Coordination with Internal Teams: Collaborate with internal teams, including sales, marketing, operation and logistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination: Oversee the delivery process, coordinate with logistics teams, and ensure orders are delivered accurately and on time.7. Payment Follow-Ups: Track outstanding payments, follow up with clients to ensure timely collection of payments as per agreed credit terms.8. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to existing clients, enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data: Accurately record and maintain MIS data, including sales records, client feedback and escalations for ongoing analysis and improvement.10. Reporting and Feedback: Regularly update the sales team and management with reports on client activities, feedback, and market insights to help shape strategies.

Provide administrative assistance, prepare sales presentations, and help with sales-related projects Prepare and process sales orders and quotations Respond to complaints from customers and give after-sales support when requested Handle the processing of all orders with accuracy and timeliness Develop and maintain sales databases and records Ensure effective communication between departments involved in the sales process Monitor and report sales performance and activities Coordinate between the Seniors and with the logistics department

Receive, review, and process customer orders accurately and in a timely manner.Coordinate with the production team to ensure orders are manufactured and delivered according to schedule.Communicate customer specifications, quantities, and delivery deadlines to the production team.Ensure production schedules align with customer demand and timelines.

Manage & Coordinate Process within the organisation and external agencies.

Job Summary:Support sales teams with administrative tasks, manage customer relationships, and facilitate sales process to ensure efficient sales operations.Key Responsibilities:1. Manage sales database, CRM systems, and records.2. Coordinate sales meetings, appointments, and product demos.3. Assist in sales forecasting, reporting, and analytics.4. Develop and maintain customer relationships.5. Process sales orders, quotes, and contracts.6. Communicate with cross-functional teams (marketing, customer support).7. Identify and resolve sales-related issues.8. Maintain sales materials, collateral, and presentations.9. Assist in trade show planning and event coordination.10. Continuously improve sales processes and procedures.

SALES CORDINATION ONLY FEMALE. FLUENT IN ENGLISH SPEAKING AND WRITING, SOFT SPOKEN, ADVANCE EXCEL, TALLYHandling orders by phone, email, or mail and checking the orders have the correct prices, Follow up with customers for overdue payments and necessary documentation. Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.

Requirements: Minimum of 1-2 years of experience in a customer success or related role within themanufacturing industry. Diploma Mechanical or equivalent in a relevant field. Proven experience in customer success, production, sales, projects, or a related role. Proficiency in CRM, and MS Excel. Excellent communication, negotiation, and interpersonal skills. Strong attention to detail and the ability to handle multiple tasks effectively. Customer-centric mindset with a passion for delivering exceptional service. Ability to work collaboratively with cross-functional teams to resolve customer issue

Looking for a candidate with go getter attitude, willing to learn new things can handle multiple tasks Assist to director and other department Handling inbound and outbound calls Filing & paper work Maintaining records documents & stationeryHelping customers to open demat account, mutual account Looking for female candidates onlyAny candidate who is willing to restart career can also apply

Preparing orders, Coordinating with customers & Factory, Updating order status, etc

We are looking for 2 customer service executive Posts in Vasai East, Deep knowledge in Customer Care, Customer Communication, Microsoft Excel, ERP Coordinator and Required Educational Qualification is : B.Com, BAMS. Good Communication and Email drafting skill. Work completion on time.

1. Cold Calling, Sales Marketing calls, Dealing with Real Estate Brokers, Generating Leads, Sales MIS, Sales Activity sheet, Daily Sales Report.2. Oral and written and Communication skills. Very Good to Excellent3. MS Office (mainly Excel & Word) Good & aboveNote: (A Candidate who has done a Professional Course, in MS Office will be preferred)4. Managing Data / Excel Sheets / MIS. Good & above5. Electronic Filing Good & above7. Process & Result Oriented, who is willing to work as per given guidelines.8. Office Timings: 10:00 am to 7:00 pm.9. Working Days: Monday to Saturday11. Work Location: Juhu Scheme, Mumbai.(nearest Western Railway Stations - Andheri & Vile Parle & nearest Metro Station D.N. Nagar)12. A Candidate having prior experience, in Marketing & Sales of Premium Real Estate Products, will be preferred.13. Tele Calling to Real Estate Agents / Brokers / Consultants14. Arranging Meeting with Real Estate Agents / Brokers / Consultants & Client15. Arranging Site visit with Real Estate Agents / Brokers / Consultants to market our Product.16. Maintaining Daily Sales Report17. Regular follow-ups CallsJob Types: Full-time, Permanent

Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35

We are looking for a Customer support executive to join our expanding team of employees in the home healthcare industry. We are looking for candidates who are proactive and enthusiastic about managing customers, from queries to sales. We are looking for an individual who thinks out of the box to capture and convert leads. They should have a warm, reliable personality while speaking to customers. Candidates who are experts in MS Office, speak fluent English and have prior experience will be preferred. ResponsibilitiesHere is a full list of responsibilities:-1. Capture accurate client information and service requirements2. Coordinate with the operations team3. Adapt communication strategies as per the clients prior behavior, service requirements, payment preferences and communication modes.4. Maintain & update the client database regularly5. Manage customers from enquiry to service termination6. Follow up with customers for feedback and reviews7. Manage billing through MS Excel and coordinate with the accounting department8. Should be proactive while dealing with the client9. Should be able to complete tasks on time as per the Management10. Come up with strategies and ideas for the growth of the organizationCandidates with the following qualities would be preferred - Good business communication skills Oral and Written- Pleasing personality- Fluent English- Creative & Adaptive Thinking - Prior Experience of 2 years