Customer Service Coordinator

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet

Attend to customer service calls on phone

New order processing & feeding in the system

Manage the work allocation thru the service management system

Make repair quotations in Tally and interact with the customer for approval

payment follow-up if any

complaints or grievances solving

coordinate with the services and spares team for completion and close service calls

Good in Ms Office.

• Experience

  2 - 8 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Sc)

• Role

  Customer Service Coordinator

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  shikha@elitemanagement.in