Customer Support Coordinator Job Vacancies in Navi Mumbai

We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Job Responsibilities :-Ticketing SystemsHelpdesk SoftwareCRM TicketingBitrix24Service Request HandlingProcess & CoordinationIssue TrackingComplaint ManagementInternal Ticket CoordinationSLA MonitoringFollow-up & Closure TrackingCross-Functional CoordinationSupport RoleSales Support TicketingOperations SupportCustomer Support CoordinationBack-office Ticket ManagementInside Sales CoordinatorBusiness Development SupportCRM & Sales Analyst (Junior)CRM SoftwareSales ProposalsQuotation PreparationPrice QuotationOrder VerificationSales DocumentationSample Order ProcessingKey SkillsTicket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS ReportingPreferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.

Supports the sales team by handling customer inquiries, processing orders , sending proforma Invoice Coordinating between departments to ensure smooth sales operations and client satisfaction Supports the sales team by handling administrative tasks & managing customer inquiries Processing orders and coordinating between departments to ensure smooth sales operations and client satisfaction.

Key Responsibilities: Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.Pls Note: Candidate from Mumbai, Navi Mumbai, Thane only apply.

Roles & Responsibilities-Client Admin Coordinator -1. Provides administrative support to clients or teams.2. Manages tasks, schedules, and data organization.3. Handles communication, emails, and correspondence.4. Ensures smooth day-to-day operations and client satisfaction.5. .Adhere to established workflow processes.6.Maintain high standardof accuracy and professionalism.7.Ensure tasks are managed within agreed service levels and timescales.8.Open new cases and ensure all necessary pre-contract tasks are completed for seamless operations.9.Capture and document feedback on cases that are abandoned or do not proceed.10.Assist teams by completing administrative tasks and supporting colleagues. 11.Attend training sessions as required to stay updated on policies and procedures.Candidate Requirements-Must be Graduate.Min - 2 to 4 yrs Exp Required in Client Handling with Good English Comms*Immediate Joiners preferred*Interested candidates plz share your Updated CV on below mentioned details -* - HR Moksha - +91 72089 05804.*

oneabove fitness is hiring Asst.branch manager for inside sales, customer care and retention, team handling ,client retentioncandidates with experience in health, wellness and fitness industry can applyage 25 to 35 years staying in navi mumbai

I have recuirment for sales coordinator. The condidate should know prepare quotation and how to generate leads.

Pure Inbound Customer Service Day Shift Pick up drop available

Roles & Responsibility:1) Discussing with the client their travel plans.2) Preparing travel packages that are suitable for the clients needs.3) Preparing travel budget as per the specifications provided by the client.4) Making bookings and reservations of hotels, flights, and other related activities.5) Answering all the queries and questions in a professional manner.6) Researching detailed information about hotels, restaurant, cafes, and others.7) Negotiating for best pieces with the tour guides, restaurants, and rental companies.8) Maintaining a healthy relationship with the vendors and the clients as well.Requirement Skills:1) Bachelor Degree in travel, tourism or equivalent.2) Strong customer service skill.3) Language in Hindi English ( Proficient) & Marathi (Fluent).4) Strong attention to detail and organizational skill.5) Basic Computer knowledge is mandatory.

Min Experience - 5 years Candidate should be able to co ordinate for placement of Bookings with all shipping lines. Follow up for Business with clients. Should possess good communication skills and telemarketing skills. Salary will be at par with the industry standards. Candidates staying in Navi Mumbai are preferred.

MUST FEE TO TALK WITH CUSTOMERS AND GENERATE BUSINESS FROM SALES LEADS

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.

Assist with order processing including receiving, processing and reviewing customer transactions and service enquiries received by phone and mail/e-mail and rectifying customer problems within ability or passing problems to higher authority. Ensure Customer delight by timely actions. Preparing Spares & Machine Quotation Making Performa Invoice/ Tax Invoice for Machine & Spares Samples Follow up & coordination follow up with customer & stores for samples Coordinating with Accounts - Details of Payment Received Follow-up with customers Tapping new customers Record feedback after order delivery Making quarterly sales reports Making monthly Gantt Charts Customers query handling and conveying to relevant teams. Collaborating with different teams for progressive outcomes. Coordinating with the sales team by managing schedules, filing important documents and communicating relevant information. Other sale & service related work. -If any. Attending Exhibitions & Conferences.

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

- Communicate with customers via phone, email or chat- Provide knowledgeable answers to questions about product, pricing and availability- Work with internal departments to meet customer's needs- Process all guest check-ins, check-outs, and villa change/late check-out requests. Secure payment;- Communicate to appropriate staff when guests are waiting for an available villas. Advise guest of messages. Clear departures in computer system. - Coordinate with Housekeeping to track villa status and guest concerns and File guest paperwork or documentation. Operate telephone switchboard station.Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information.Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction.Count and secure balance payments at beginning and end of shift.QualificationsAt least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workPlease Note: Only From the Hospitality Experience can apply.RegardsSonam ShresthaSenior HR

Job Role - Customer Service Executives Managing Customer Communications - QRC (queries, requests & complaints), inbound and outbound service calls/emails Should have zeal to service customers - responsibly provide positive customer experience Excellent verbal and writing skills - language proficiency required in English & Hindi Ability to understand customer communications and problem-solve Basic computer skills Insurance background is an added advantage Flexible to work in shifts Minimum Qualification Graduate Preferably with relevant work experience of 1 year.Work Location - Airoli, MumbaiWorking - 6 days a week

No Rejection, No English-Hindi & Marathi & Average English Call Center-Call & GO for Direct Interview in DIRECT COMPANY-Apply Now-Urgent OpeningEducation- HSC Pass OR SSC + 3 Year any DiplomaExperience- Freshers and Experience are WelcomeShifts- Fixed Day shifts for All Candidates + Sunday Off + Public holidayCommunication skills- Hindi language for Hindi Call Center and Marathi language for Marathi Call CenterWe have also opening for Average English, Good English, Gujarati, Tamil, Telgu, Kannad, Malyalam, Oriya, Asami ETC.Candidates should be Active & ConfidanteSalary- 10600 In hand to 16000 in hand + PF + Incentives + OthersLocations - Bhandup NR Station, Thane, Andheri, Turbhe, Airoli, Ghansoli, Malad, Gorwa, Manjalpur

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-setsCommunication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing.Task Managemento Meetings Managemento Ability to Prioritize work/taskCollecting and Analyzing Data / Risk management / Critical Thinking.Printing and packaging technical knowledge will be added advantage.

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-sets Communication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing. Task Managemento Meetings Managemento Ability to Prioritize work/task Collecting and Analyzing Data / Risk management / Critical Thinking. Printing and packaging technical knowledge will be added advantage.

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-sets Communication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing. Task Managemento Meetings Managemento Ability to Prioritize work/task Collecting and Analyzing Data / Risk management / Critical Thinking. Printing and packaging technical knowledge will be added advantage.

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Candidate must be graduate,having 1 to 2 years of work related experience in CHA and Freight Forwarding Industry.