Freshers For Customer Service Representative - Bangalore

Job Summary:

Responsible for assisting customers with inquiries, resolving complaints, and providing product/service information through phone, email, chat, or in person.

Key Responsibilities:

Handle incoming customer calls, emails, and messages

Provide accurate information about products and services

Resolve customer complaints professionally and efficiently

Document customer interactions in the system

Escalate complex issues to the appropriate departments

Follow up with customers to ensure issue resolution

Maintain customer satisfaction and service quality standards

Skills/Qualifications:

Good communication and listening skills

Problem-solving and patience

Basic computer skills (CRM systems)

Ability to work under pressure

High school diploma (or equivalent)

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Khykha Alcove, 1st floor, 10, 1st Main Rd, Koramangala 4, C Block, S.T. Bed, Bengaluru, Karnataka, B