Customer Representative 12th Pass Jobs in Amritsar

We are looking for a dedicated Customer Representative to join our team in Amritsar. This entry-level position, suitable for recent school graduates, involves providing excellent support to our customers while working from home. Key Responsibilities:- **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat. You will assist customers by answering their questions and resolving any issues they might face.- **Order Management**: Help customers with order placement, tracking, and updates. Ensuring that customers receive their orders on time is essential, so you will keep them informed.- **Feedback Collection**: Gather and record customer feedback about our products and services. This information helps us improve and meet customer needs better.- **Problem Solving**: Address and resolve complaints in a friendly and professional manner. You will be the first point of contact, so it

Handle inbound and outbound calls to/from US-based customers.Promote and upsell products/services during support calls when appropriate.Identify customer needs and convert support calls into potential sales opportunities.Assist the sales team with lead qualification and follow-up calls.Capture and update lead information in the CRM system for follow-up.Communication Skills: Ability to understand and speak with a neutral or clear accent.

Position Overview:We are seeking dedicated individuals to join our team as Airport Ground Staff. The successful candidates will be responsible for a variety of tasks related to ground operations, including aircraft handling, passenger assistance, and ensuring the smooth flow of operations on the ground.Key Responsibilities:Provide excellent customer service to passengers and airline personnel.Assist with aircraft arrival and departure procedures, including marshalling, aircraft towing, and positioning.Handle baggage and cargo, including loading and unloading from aircraft and baggage sorting.Perform safety checks on equipment and vehicles used in ground operations.Coordinate with airline representatives and other ground staff to ensure timely and efficient operations.Assist passengers with boarding and disembarking aircraft, including providing wheelchair assistance when required.Maintain cleanliness and orderliness of the terminal and gate areas.Adhere to all safety and security regulations, including proper use of personal protective equipment (PPE).Respond to emergencies and incidents as directed by supervisory personnel.Qualifications:High school diploma or equivalent.Ability to work effectively in a fast-paced, dynamic environment.Excellent communication and interpersonal skills.Strong attention to detail and ability to follow instructions closely.Willingness to work irregular hours, including evenings, weekends, and holidays.