Customer Care Job Vacancies in Amritsar

We are seeking dedicated Ground Staff to join our team in Amritsar, India. This role is perfect for candidates with 0-2 years of experience who have completed their 12th grade. The Ground Staff will play a crucial role in ensuring smooth operations at the airport.Key Responsibilities:1. **Customer Service**: Provide excellent service to passengers, assisting with check-in processes, answering queries, and addressing concerns to ensure a pleasant travel experience.2. **Baggage Handling**: Manage passenger luggage, including loading, unloading, and ensuring proper handling to prevent damage or loss. You will also track baggage claims and assist travelers.3. **Safety Compliance**: Following safety protocols and regulations is essential. You will ensure that all operations comply with airport safety standards.4. **Coordination with Team**: Work collaboratively with other team members, including security and management, to improve overall service efficiency and maintain a positive work environment.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to engage with diverse passengers effectively. A basic understanding of computer operations is necessary for check-in systems. Being attentive to detail is vital for maintaining accuracy in handling baggage and passenger requests. The ideal candidate should be adaptable, capable of working under pressure, and committed to providing the highest standards of customer care. A positive attitude and teamwork spirit are essential for success in this role.

We are looking for a dedicated Airport Executive to join our team in Amritsar. This role is suitable for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers, answering their queries and providing necessary information to ensure a positive travel experience.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage, ensuring timely and accurate service.- **Flight Information Management:** Provide up-to-date flight information to passengers regarding arrivals and departures, helping them stay informed.- **Safety and Security Compliance:** Ensure adherence to safety and security regulations, assisting in maintaining a secure airport environment.- **Coordination with Staff:** Collaborate with other departments and staff members to streamline operations and enhance service quality.**Required Skills and Expectations:**- **Excellent Communication:** You should have good verbal communication skills to interact effectively with passengers and team members.- **Customer-Oriented Attitude:** A friendly and helpful approach is essential for providing outstanding service to travelers.- **Team Player:** Ability to work well in a team environment and assist colleagues when required is important for smooth operations.- **Basic Computer Knowledge:** Familiarity with computers and basic software will help you manage passenger information and work efficiently.- **Adaptability:** You should be able to handle various situations calmly and effectively, especially during busy times. Join us to be a part of the dynamic airport environment and kickstart your career in aviation!

Job Title: Ticketing Executive (Work From Home)Mode: Work From HomeSalary:12,000 - 15,000 per month (based on skills and experience)Job Overview:We are looking for a dedicated and detail-oriented Ticketing Executive who can efficiently handle ticket booking and related coordination work from home. Candidates with prior experience in ticketing and booking operations will be preferred.Key Responsibilities: Handle domestic and international ticket bookings Manage reservations, cancellations, and rescheduling Coordinate with clients regarding travel details and confirmations Maintain booking records and customer information Respond to ticketing queries and requests on time Provide accurate fare details and travel informationRequirements: Prior knowledge and experience in ticketing is mandatory Familiarity with ticket booking systems and travel coordination Good communication and customer handling skills Basic computer knowledge and internet handling Ability to work independently from home Organized, responsible, and detail-orientedApplication Details:Email: prathna@penguinconsultants.co.inContact: 8284843707 / 9464578407

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Amritsar. This entry-level role is perfect for individuals who enjoy working with people and have strong communication skills.Key responsibilities include greeting and assisting guests as they arrive at the airport, providing information about flights, services, and facilities, and ensuring a pleasant travel experience. You will be responsible for resolving any issues that guests may face, coordinating with airport staff, and maintaining a clean and welcoming environment. Additionally, you will handle customer feedback and suggestions to improve services.To succeed in this role, you should have excellent communication skills in both English and Hindi, as you will interact with guests from various backgrounds. A friendly and approachable demeanor is essential, as well as the ability to remain calm under pressure. You should also have good organizational skills to manage guest inquiries efficiently.A high school diploma is the minimum education requirement, and while prior experience is not necessary, a willingness to learn and adapt to a fast-paced environment is crucial. You must be able to work in a team setting and show a strong commitment to providing excellent customer service. Flexibility in your work hours is important, as airport duties may involve working at various times throughout the day.

We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.

Job Title: Immigration CounsellorIndustry: Immigration Job Location: Amritsar (Ranjit Avenue)Working Hours: 9:00 AM to 6:00 PMSalary: Negotiable (based on skills and experience)Experience Required: 1 to 2 years ( minimum )Job DescriptionWe are looking for an experienced and confident Immigration Counsellor to join our team. The ideal candidate should have strong communication skills, prior experience in telecalling or counselling, and the ability to guide clients regarding immigration, work visa, or study abroad opportunities.Key ResponsibilitiesHandle inbound and outbound calls with potential clients.Counsel clients regarding immigration, work visa, or study abroad options.Follow up with leads and convert them into clients.Maintain client records and call data.Coordinate with the documentation and processing team.Build strong professional relationships with clients.Required SkillsGood communication and convincing skills.Experience in telecalling, counselling, or immigration consultancy.Basic computer knowledge (MS Office, email handling).Client-handling and follow-up skills.Professional and target-oriented approach.QualificationGraduate in any stream preferred.Relevant experience in counselling or telecalling is required.Contact DetailsEmail: prathna@penguinconsultants.co.inPhone: 8284843707 / 9464578407

We are looking for a motivated BPO Executive to join our team in Amritsar. This role is ideal for individuals with 0-2 years of experience and a minimum education of 12th pass. As a BPO Executive, you will engage with customers to provide support and address their queries.Key Responsibilities:1. **Customer Interaction**: You will communicate with customers through calls or emails, assisting them with their inquiries and providing solutions to their problems.2. **Issue Resolution**: You will identify customer issues, work to resolve them efficiently, and ensure a positive experience for each caller.3. **Data Entry**: You will record customer information and interactions accurately in our database for future reference and follow-up, ensuring that all information is maintained in a systematic manner.4. **Sales Support**: If needed, you may assist in promoting products or services and encourage customers to make purchases, contributing to the overall sales goals of the company.5. **Feedback Collection**: You will gather customer feedback on our services, helping us improve our offerings and enhance customer satisfaction.Required Skills and Expectations: Candidates should have strong communication skills, both verbal and written, to engage effectively with customers. A good understanding of customer service principles and willingness to learn are crucial. You should be comfortable working in a fast-paced environment, displaying patience and empathy when dealing with customer issues. Basic computer skills are necessary for data entry tasks.

- Greeting passengers: As a Ground Staff Executive, you will be responsible for welcoming passengers at the airport and assisting them with their check-in process and luggage handling.- Assisting with boarding procedures: You will help passengers board the aircraft smoothly by guiding them to their seats and ensuring that the boarding process is efficient.- Handling customer inquiries: You will address any questions or concerns that passengers may have regarding their flight, baggage, or any other related queries.- Ensuring safety and security: It is important to maintain a safe and secure environment at the airport by following all safety protocols and regulations.- Collaborating with airline crew: You will work closely with the airline crew to coordinate flight operations and ensure a seamless travel experience for passengers.Skills and Expectations:- Excellent communication skills: You should have strong verbal communication skills to interact effectively with passengers and airline staff.- Customer service orientation: A customer-centric approach is essential to provide passengers with a pleasant and memorable experience at the airport.- Attention to detail: Being detail-oriented will help you handle passenger check-in procedures, baggage handling, and boarding processes accurately.- Ability to work under pressure: The airport environment can be fast-paced and unpredictable, so the ability to remain calm and focused under pressure is important.- Basic computer skills: Familiarity with basic computer operations is necessary to handle passenger check-ins and other administrative tasks efficiently.

We are looking for a Chat Support Executive to join our team in Amritsar. This full-time remote position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade. As a Chat Support Executive, your primary responsibility will be to assist customers through online chat. You will handle customer inquiries, resolve issues, and provide accurate information about our products or services.Key responsibilities include:- **Customer Interaction:** Engage with customers in a friendly manner and address their questions or concerns in real-time through chat.- **Problem Resolution:** Analyze customer issues, provide solutions or escalate problems to other teams as necessary to ensure customer satisfaction.- **Product Knowledge:** Familiarize yourself with our products and services to offer informed responses and support customers effectively.- **Documentation:** Maintain accurate records of customer interactions, including inquiries and resolutions, to help improve service quality.- **Feedback Collection:** Gather customer feedback and report it to the management team to help enhance service offerings.To excel in this role, you should possess strong communication skills, be able to type quickly and accurately, and have a good understanding of digital communication platforms. A positive attitude and a willingness to learn are essential for success. You should also be able to work independently in a remote setting and manage your time effectively to ensure timely responses to customer queries.

We are looking for dedicated Ground Staff to join our team in Amritsar. This role is ideal for individuals starting their careers, as no prior experience is needed. As part of the ground staff, you will play a crucial role in ensuring smooth operations at our facility.Key Responsibilities:1. **Customer Service:** Greet passengers and assist them with check-in and boarding processes. You will be the first point of contact and must ensure a positive experience for travelers.2. **Baggage Handling:** Safely manage and transport passenger luggage. Your attention to detail is essential to prevent any loss or damage.3. **Ticketing and Reservations:** Help in processing tickets and making necessary updates to reservations. Accuracy is vital to avoid issues for customers.4. **Safety Procedures:** Follow all safety protocols while on duty. It is crucial to maintain a secure environment for both passengers and staff.5. **Communication:** Liaise between passengers and other departments, such as security and maintenance. Effective communication will ensure operational efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. A friendly attitude and ability to work in a team are essential. You should be punctual and ready to work flexible hours, including weekends and holidays. Being proactive and adaptable will help you excel in this role.