Customer Care Job Vacancies in Amritsar

As an Airport Terminal Services Agent in Amritsar, your main role is to ensure a smooth and pleasant experience for passengers traveling through the airport. You will work directly at the airport terminal, engaging with travelers and assisting with various services.Key Responsibilities:- Passenger Check-In Assistance: Help passengers check in for their flights by verifying tickets and issuing boarding passes, ensuring a seamless start to their journey. - Baggage Handling: Assist with the management of passenger baggage, including checking bags and delivering appropriate tags, while ensuring that all luggage is securely routed to the correct flights. - Customer Service: Provide exceptional service by answering questions, addressing concerns, and offering information about flight schedules, airport facilities, and procedures, creating a positive travel experience. - Monitoring Flight Departures: Keep track of flight schedules and relay important updates to passengers, such as gate changes or delays, ensuring everyone is informed and ready for boarding. - Safety and Security Checks: Uphold safety protocols by monitoring passenger entry and ensuring compliance with airport security measures, contributing to a secure travel environment.Required Skills and Expectations:Candidates should have good communication and interpersonal skills to interact effectively with diverse passengers. A friendly attitude and a willingness to assist are essential. Basic computer skills are important for managing check-in processes and flight information. Flexibility is needed to work various shifts, including weekends and holidays. Finally, a high school diploma (12th pass) is required, with previous experience in customer service being a plus but not mandatory.

A Bancassurance Sales Manager drives insurance product sales through banking partner networks by managing partner relationships, hitting revenue targets, and training bank staff. Role OverviewBancassurance involves selling insurance policies life insurance through a partner banks branch network. As a Sales Manager, you act as the bridge between the insurance company and the partner bank. Key Responsibilities Relationship Management: Build strong, daily working bonds with bank branch managers, tellers, and relationship officers to promote insurance offerings. Sales Target Achievement: Drive cross-selling and up-selling of insurance policies to the banks existing and walk-in customer base to meet monthly and annual business goals. Staff Training: Train bank employees on insurance products, sales pitches, and regulatory guidelines so they can confidently recommend policies. Lead Conversion: Assist bank staff in closing high-value sales, conducting joint client meetings, and processing customer leads efficiently. Operations and Service Support: Coordinate with internal operations teams to ensure smooth policy issuance, renewals, and claims registration for bank clients. Requirements and Qualifications Education: A bachelor's degree in any discipline (an MBA in marketing or finance is often preferred). Experience: 1 to 6 years of proven experience in Life Insurance) sales, specifically in bancassurance or life insurance. Skills: Strong communication, negotiation, interpersonal abilities, and comfort working toward strict sales metrics.

Job Title: Ticketing Executive (Work From Home)Mode: Work From HomeSalary:12,000 - 15,000 per month (based on skills and experience)Job Overview:We are looking for a dedicated and detail-oriented Ticketing Executive who can efficiently handle ticket booking and related coordination work from home. Candidates with prior experience in ticketing and booking operations will be preferred.Key Responsibilities: Handle domestic and international ticket bookings Manage reservations, cancellations, and rescheduling Coordinate with clients regarding travel details and confirmations Maintain booking records and customer information Respond to ticketing queries and requests on time Provide accurate fare details and travel informationRequirements: Prior knowledge and experience in ticketing is mandatory Familiarity with ticket booking systems and travel coordination Good communication and customer handling skills Basic computer knowledge and internet handling Ability to work independently from home Organized, responsible, and detail-orientedApplication Details:Email: prathna@penguinconsultants.co.inContact: 8284843707 / 9464578407

We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.

We are looking for dedicated Reservation Staff to join our team in Amritsar. In this role, you will assist customers in making bookings and ensuring a smooth reservation process. This position is perfect for those seeking to start their career in the hospitality industry.Key Responsibilities:1. Customer Interactions: Communicate with customers via phone, email, or in-person, providing excellent service while handling their reservation inquiries.2. Booking Management.

We are looking for enthusiastic individuals to join our team as BPO Telecallers in Amritsar. This role involves communicating with customers, providing them with information, and assisting with their queries. Freshers and candidates with up to 2 years of experience are welcome to apply.Key Responsibilities:1. Conduct Calls: You will make outbound calls to potential customers, explaining our services and generating interest in our offerings.2. Customer Support: Address customer inquiries and resolve any issues they may have effectively and professionally.3. Maintain Records: Keep accurate records of calls made, responses received, and any follow-up actions needed in our database.4. Achieve Targets: Work towards daily, weekly, and monthly targets set by the team leader to contribute to the team

We are looking for a motivated Token Operator to join our team in Amritsar. This entry-level position is perfect for individuals eager to start their careers. As a Token Operator, you will ensure efficient processing and tracking of tokens in our system.Key Responsibilities:- Token Processing: Handle the issuance and management of tokens accurately to maintain a smooth workflow.- Record Keeping: Maintain precise records of all tokens processed, ensuring information is up-to-date and easily accessible.- Communication: Effectively communicate with team members and clients to address any concerns or queries related to token operations.- Quality Control: Monitor and verify the accuracy of token data to uphold high standards and avoid discrepancies.- Reporting: Generate daily reports on token operations, highlighting any issues or areas for improvement.Required Skills and Expectations:Candidates should be comfortable working in an office environment and have at least completed their 12th grade. A good understanding of basic computer skills is essential, along with attention to detail to ensure accurate record-keeping. Strong communication skills are necessary to facilitate interactions with both colleagues and clients. The ideal candidate should be organized and able to manage their time effectively, ensuring that all tasks are completed efficiently. A proactive attitude and a willingness to learn will contribute significantly to your success in this role.

Job Title: Immigration CounsellorIndustry: Immigration Job Location: Amritsar (Ranjit Avenue)Working Hours: 9:00 AM to 6:00 PMSalary: Negotiable (based on skills and experience)Experience Required: 1 to 2 years ( minimum )Job DescriptionWe are looking for an experienced and confident Immigration Counsellor to join our team. The ideal candidate should have strong communication skills, prior experience in telecalling or counselling, and the ability to guide clients regarding immigration, work visa, or study abroad opportunities.Key ResponsibilitiesHandle inbound and outbound calls with potential clients.Counsel clients regarding immigration, work visa, or study abroad options.Follow up with leads and convert them into clients.Maintain client records and call data.Coordinate with the documentation and processing team.Build strong professional relationships with clients.Required SkillsGood communication and convincing skills.Experience in telecalling, counselling, or immigration consultancy.Basic computer knowledge (MS Office, email handling).Client-handling and follow-up skills.Professional and target-oriented approach.QualificationGraduate in any stream preferred.Relevant experience in counselling or telecalling is required.Contact DetailsEmail: prathna@penguinconsultants.co.inPhone: 8284843707 / 9464578407